Update - CloudSigma wishes to kindly remind you that the issue regarding saving new credit cards into your account is still ongoing.

We wish to assure you that we are working on the issue and that we will inform you as soon as we have any updates on the matter.

Please accept our apologies for the inconvenience.

Oct 16, 2025 - 17:17 UTC
Update - CloudSigma wishes to kindly remind you that the issue regarding saving new credit cards into your account is still ongoing.

We wish to assure you that we are working on the issue and that we will inform you as soon as we have any updates on the matter.

Please accept our apologies for the inconvenience.

Sep 25, 2025 - 06:09 UTC
Update - CloudSigma wishes to kindly remind you that the issue regarding saving new credit cards into your account is still ongoing.

We wish to assure you that we are working on the issue and that we will inform you as soon as we have any updates on the matter.

Please accept our apologies for the inconvenience.

Sep 22, 2025 - 21:55 UTC
Update - CloudSIgma wishes to kindly remind you that the issue regarding saving new credit cards into your account is still ongoing.

We wish to assure you that we are working on the issue and that we will inform you as soon as we have any updates on the matter.

Please accept our apologies for the inconvenience.

Sep 18, 2025 - 13:46 UTC
Update - CloudSigma would like to inform you that we are still working on fixing the issue with saving credit cards.

We apologize for the inconvenience and appreciate your patience.

Sep 17, 2025 - 13:26 UTC
Identified - CloudSigma would like to inform you that the issue in our Manila 2 cloud has been partially mitigated and that payments are once again possible. However, there is still an ongoing issue with the ability to save payment methods or save credit cards.

We wish to assure you that our team is working towards resolving the issue.

Please accept our apologies for the inconvenience.

Sep 16, 2025 - 16:02 UTC
Investigating - CloudSigma would like to inform you that there is an ongoing issue with payments in our Manila 2 cloud, failing in our WebApp.
Our team is actively working on resolving the issue.

If you are facing issues with subscriptions expiring, please contact support via the WebApp chat or at support@cloudsigma.com and they will assist you.

Sep 16, 2025 - 07:08 UTC
Zürich Cloud ? Operational
90 days ago
100.0 % uptime
Today
Geneva Cloud ? Operational
90 days ago
100.0 % uptime
Today
Frankfurt Cloud ? Operational
90 days ago
100.0 % uptime
Today
Dusseldorf Cloud ? Operational
90 days ago
100.0 % uptime
Today
San Jose Cloud ? Operational
90 days ago
100.0 % uptime
Today
Washington DC Cloud ? Operational
90 days ago
100.0 % uptime
Today
Honolulu Cloud ? Operational
90 days ago
100.0 % uptime
Today
Perth Cloud ? Operational
90 days ago
100.0 % uptime
Today
Riyadh Cloud ? Operational
90 days ago
100.0 % uptime
Today
Dublin Cloud ? Operational
90 days ago
100.0 % uptime
Today
Tokyo Cloud ? Operational
90 days ago
100.0 % uptime
Today
Manila Cloud ? Operational
90 days ago
100.0 % uptime
Today
Manila 2 Cloud ? Operational
90 days ago
99.97 % uptime
Today
Clark Cloud ? Operational
90 days ago
100.0 % uptime
Today
London Cloud ? Operational
90 days ago
100.0 % uptime
Today
Cairo cloud ? Operational
90 days ago
100.0 % uptime
Today
Izmir Cloud ? Operational
90 days ago
99.98 % uptime
Today
Monterrey Cloud ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

[ZRH][GVA][FRA] ISP Network Maintenance Oct 25, 2025 20:00 - Oct 26, 2025 06:00 UTC

CloudSigma would like to inform you that one of our internet service providers, for the Zurich, Frankfurt, and Geneva cloud locations, is going to perform a planned maintenance of their network.

IMPACT:
During this time frame, the traffic will be rerouted through one of our other lines. No impact is expected on running virtual machines, hosts, private network accessibility and/or any other running services.

Posted on Oct 18, 2025 - 03:34 UTC

[MNL] API Server Maintenance Oct 27, 2025 12:00-14:00 UTC

CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Manila cloud location.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 5 minutes. Also, a brief interruption of the web interface may occur.

Posted on Oct 20, 2025 - 00:45 UTC

[DUS] API Server Maintenance Oct 27, 2025 19:00-21:00 UTC

CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Düsseldorf cloud location.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 5 minutes. Also, a brief interruption of the web interface may occur.

Posted on Oct 20, 2025 - 00:48 UTC

[WDC] API Server Maintenance Oct 28, 2025 08:30-10:30 UTC

Alpha3 Cloud would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Washington DC cloud location.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 5 minutes. Also, a brief interruption of the web interface may occur.

Posted on Oct 21, 2025 - 01:48 UTC

[FRA] API Server Maintenance Oct 28, 2025 19:00-21:00 UTC

CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Frankfurt cloud location.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 5 minutes. Also, a brief interruption of the web interface may occur.

Posted on Oct 21, 2025 - 02:24 UTC

[MTY] API Server Maintenance Oct 29, 2025 08:30-10:30 UTC

CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Monterrey cloud location.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 5 minutes. Also, a brief interruption of the web interface may occur.

Posted on Oct 21, 2025 - 18:50 UTC

[MNL2] API Server Maintenance Oct 29, 2025 12:00-14:00 UTC

CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Manila 2 cloud location.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 5 minutes. Also, a brief interruption of the web interface may occur.

Posted on Oct 22, 2025 - 01:39 UTC

[DUB] API Server Maintenance Oct 29, 2025 20:00-22:00 UTC

CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Dublin cloud location.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 5 minutes. Also, a brief interruption of the web interface may occur.

Posted on Oct 22, 2025 - 01:45 UTC

[PER] API Server Maintenance Oct 30, 2025 12:00-14:00 UTC

CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Perth cloud location.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 5 minutes. Also, a brief interruption of the web interface may occur.

Posted on Oct 23, 2025 - 00:41 UTC

[CRK] API Server Maintenance Oct 30, 2025 14:30-16:30 UTC

CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Clark cloud location.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 5 minutes. Also, a brief interruption of the web interface may occur.

Posted on Oct 23, 2025 - 00:42 UTC

[RUH] API Server Maintenance Oct 30, 2025 18:00-20:00 UTC

CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Riyadh cloud location.

IMPACT:
There will be no impact on already existing/running customers’ virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface, for about 5 minutes. Also, a brief interruption of the web interface may occur.

Posted on Oct 23, 2025 - 06:17 UTC
Oct 24, 2025

No incidents reported today.

Oct 23, 2025
Completed - CloudSigma would like to inform you that the scheduled maintenance of our API server for 2025-10-23 21:00 UTC ; 2025-10-23 23:00 CEST in the Geneva cloud location is postponed for a future date, due to unforeseen circumstances..

We will inform you as soon as we are able to update the maintenance schedule and resume the planned activities.

We extend apologies for any inconvenience caused.

Oct 23, 21:09 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 23, 21:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Geneva cloud location.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 5 minutes. Also, a brief interruption of the web interface may occur.

Oct 16, 20:28 UTC
Completed - CloudSigma would like to inform you that the scheduled maintenance of our API server has been completed.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers were unable to perform calls to the API, directly or through the web interface (panel) for about 5 minutes. Also, a brief interruption of the web interface occurred.

Oct 23, 20:41 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 23, 18:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Zurich cloud location.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 5 minutes. Also, a brief interruption of the web interface may occur.

Oct 16, 20:15 UTC
Completed - CloudSigma would like to inform you that the planned hardware maintenance in the Monterrey cloud location, was completed successfully. The maintenance aimed at replacing memory modules supporting the cloud.

IMPACT:
During the maintenance work, there was no impact on running VMs, nor on the cloud performance.

Oct 23, 00:46 UTC
Update - CloudSigma would like to let you know that hardware maintenance in our Monterrey Cloud will be extended for 1 additional hour.

IMPACT:
There will be no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services.

Oct 22, 23:48 UTC
Update - CloudSigma would like to let you know that hardware maintenance in our Monterrey Cloud will be extended for 2 additional hours.

IMPACT:
There will be no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services.

Oct 22, 21:42 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 20:40 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform hardware maintenance at our Monterrey cloud location. During the maintenance, we will be replacing memory modules supporting the cloud.

IMPACT:
There will be no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services.

Oct 22, 08:54 UTC
Oct 22, 2025
Completed - CloudSigma would like to inform you that the scheduled Network maintenance in our Honolulu cloud was successfully completed. During the maintenance, we worked on the network infrastructure augmentation.

IMPACT:
During the maintenance, there was a public network interruption for about 30 minutes.

Oct 22, 20:06 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 07:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our Network infrastructure of the Honolulu cloud. More precisely, we will be working on the network infrastructure augmentation.

IMPACT:
During the maintenance, there will be a public network interruption for about 30 minutes.

Oct 15, 01:46 UTC
Oct 21, 2025
Completed - CloudSigma would like to inform you that the hardware maintenance at our Monterrey cloud location has been completed. During the maintenance, we installed new hardware in the cloud.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services.

Oct 21, 22:24 UTC
Update - CloudSigma would like to inform you that, unfortunately, the previous notification included an incorrect start time. Please note that the correct start time is 10:00 AM Mexican time, which corresponds to 16:00 UTC. The earlier message mistakenly indicated 10:00 AM UTC as the start time.

The maintenance works will begin in 30 minutes and are expected to end at 23:00 UTC. We will keep you updated on the progress.

Please accept our sincere apologies for the incorrect information in the earlier notification.

Oct 21, 15:33 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 10:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform hardware maintenance at our Monterrey cloud location. During the maintenance, we will be installing new hardware to the cloud.

IMPACT:
There will be no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services.

Oct 20, 23:51 UTC
Completed - CloudSigma would like to inform you that the planned hardware maintenance in the Riyadh cloud location, was completed successfully. During the maintenance, we performed a physical inspection of the hardware equipment in the cloud.

IMPACT:
During the maintenance work, there was no impact on running VMs, nor on the cloud performance.

Oct 21, 15:46 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 14:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform hardware maintenance at our Riyadh cloud location. During the maintenance, we will perform a physical inspection of the hardware equipment in the cloud.

IMPACT:
There will be no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services.

Oct 20, 10:17 UTC
Completed - CloudSigma would like to inform you that one of our upstream Internet Service Providers (ISPs), in Honolulu, successfully performed maintenance of their network infrastructure.

IMPACT:
During the maintenance, there was be a public network interruption for about 30 minutes.

Oct 21, 14:40 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 07:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our Network infrastructure of the Honolulu cloud. More precisely, we will be working on the network infrastructure augmentation.

IMPACT:
During the maintenance, there will be a public network interruption for about 30 minutes.

Oct 17, 12:44 UTC
Completed - CloudSigma would like to inform you that the planned hardware maintenance in the Geneva cloud location was completed successfully. The maintenance was aimed at replacing a device, part of our network infrastructure.

IMPACT:
During the maintenance work, there was no impact on running VMs, nor on the cloud performance.

Oct 21, 09:53 UTC
Update - CloudSigma would like to inform you that the planned hardware maintenance in the Geneva cloud location will be extended by 1 hour.

Thank you for your understanding.

Oct 21, 09:14 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 08:00 UTC
Scheduled - There will be no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience for our customers. We appreciate your patience and welcome any feedback.

Oct 20, 17:54 UTC
Oct 20, 2025

No incidents reported.

Oct 19, 2025
Resolved - CloudSigma would like to inform you that the issue in our Cairo Cloud is now resolved. You can once again access the WebApp. There was no impact on already existing servers or services during the interruption.

Thank you for your understanding.

Oct 19, 13:22 UTC
Update - We are continuing to investigate this issue.
Oct 19, 11:59 UTC
Investigating - CloudSigma would like to inform you that currently, we are experiencing an issue with the availability of the web application in our Cairo location. All running services and machines are not impacted by this issue.

Our administrators are working to resolve it as soon as possible.

Oct 19, 11:59 UTC
Oct 18, 2025

No incidents reported.

Oct 17, 2025

No incidents reported.

Oct 16, 2025
Completed - CloudSigma would like to inform you that the planned hardware maintenance in the Manila 2 cloud location was completed successfully. The maintenance aimed at installing additional components in a few of the storage nodes sustaining the cloud.

IMPACT:
During the maintenance work, there was no impact on running VMs, nor on the cloud performance.

Oct 16, 17:34 UTC
Verifying - CloudSigma would like to inform you that the previously announced hardware maintenance at our Manila 2 cloud location has been extended by an additional 5 hours. During the maintenance, we are installing additional components in a few of the storage nodes sustaining the cloud.

IMPACT:
There will be no additional impact. There will be no downtime on already existing customers’ virtual machines, hosts, network accessibility, or any other running services.

Oct 16, 16:08 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 10:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform hardware maintenance at our Manila 2 cloud location. During the maintenance, we will be installing additional components in a few of the storage nodes sustaining the cloud.

IMPACT:
There will be no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services.

Oct 12, 18:08 UTC
Completed - CloudSigma would like to inform you that the planned hardware maintenance in the Monterrey cloud location, was completed successfully. The maintenance aimed at replacing a faulty drive supporting the cloud.

IMPACT:
During the maintenance work, there was no impact on running VMs, nor on the cloud performance.

Oct 16, 03:32 UTC
Update - CloudSigma would like to inform you that the hardware maintenance at our Monterrey cloud location has been extended by 30 minutes.

IMPACT:
There will be no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services.

Oct 16, 02:59 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 02:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform hardware maintenance at our Monterrey cloud location. During the maintenance, we will be replacing a faulty drive supporting the cloud.

IMPACT:
There will be no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services.

Oct 9, 06:24 UTC
Resolved - CloudSigma would like to inform you that the web application in the Monterrey cloud location is now accessible. There was no interruption of the already running machines.

Please accept our sincere apologies for any inconvenience caused.

Oct 16, 02:41 UTC
Investigating - CloudSigma would like to inform you that currently, we are experiencing an issue with the availability of the web application in our Monterrey location. All running services and machines are not impacted by this issue.

Our administrators are working to resolve it as soon as possible.

Oct 16, 00:11 UTC
Oct 15, 2025
Completed - CloudSigma would like to inform you that the planned hardware maintenance in the Monterrey cloud location was completed successfully.

IMPACT:
During the maintenance work, there was no impact on running VMs, nor on the cloud performance.

Oct 15, 04:46 UTC
Update - CloudSigma would like to inform you that the hardware maintenance at our Monterrey cloud location has been extended by an additional hour. During the maintenance, we aim to mount a server in its rack.

IMPACT:
There will be no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services.

Oct 15, 03:52 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 23:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform hardware maintenance at our Monterrey cloud location. During the maintenance, we aim to mount a server in its rack.

IMPACT:
CloudSigma would like to inform you that we are planning to perform hardware maintenance at our Monterrey cloud location. During the maintenance, we will be installing new hardware to the cloud.

Oct 13, 17:27 UTC
Oct 14, 2025
Completed - CloudSigma would like to inform you that the scheduled maintenance of our API server has been completed.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers were unable to perform calls to the API, directly or through the web interface (panel) for about 5 minutes. Also, a brief interruption of the web interface occurred.

Oct 14, 19:56 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 17:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Izmir cloud location.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 5 minutes. Also, a brief interruption of the web interface may occur.

Oct 7, 19:13 UTC
Oct 13, 2025
Completed - The maintenance is postponed for tomorrow at 23:00 UTC
Oct 13, 17:20 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 16:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform hardware maintenance at our Monterrey cloud location. During the maintenance, we will be installing new hardware to the cloud.

IMPACT:
There will be no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services.

Oct 13, 11:44 UTC
Oct 12, 2025

No incidents reported.

Oct 11, 2025

No incidents reported.

Oct 10, 2025
Completed - During the maintenance work, there was no impact on running VMs, nor on the cloud performance. During the maintenance, we replaced faulty hardware components inside servers sustianing the cloud.

While it is important for CloudSigma to perform maintenance such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience for our customers. We appreciate your patience and welcome any feedback.

Oct 10, 19:42 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 10:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform hardware maintenance at our Manila 2 cloud location. During the maintenance, we will be replacing faulty hardware components inside servers sustaining the cloud.

IMPACT:
There will be no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services.

Oct 10, 06:07 UTC
Completed - CloudSigma would like to inform you that the planned hardware maintenance in the Honolulu cloud location, was completed successfully. The maintenance aimed at replacing a faulty drive supporting the cloud.

IMPACT:
During the maintenance work, there was no impact on running VMs, nor on the cloud performance.

Oct 10, 08:40 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 07:00 UTC
Scheduled - CloudSigma would like to inform you that the hardware maintenance at our Honolulu cloud location was not performed and will be postponed to 2025-10-10 07:00 UTC ; 2025-10-09 21:00 HST.
Oct 8, 08:17 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 07:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform hardware maintenance at our Honolulu cloud location. During the maintenance, we will be replacing a faulty drive supporting the cloud.

IMPACT:
There will be no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services.

Oct 6, 11:02 UTC