All Systems Operational

Zürich Cloud Operational
90 days ago
99.91 % uptime
Today
Geneva Cloud Operational
90 days ago
99.91 % uptime
Today
Frankfurt Cloud Operational
90 days ago
99.91 % uptime
Today
Dusseldorf Cloud Operational
90 days ago
99.91 % uptime
Today
San Jose Cloud Operational
90 days ago
99.91 % uptime
Today
Washington DC Cloud Operational
90 days ago
99.91 % uptime
Today
Honolulu Cloud Operational
90 days ago
99.91 % uptime
Today
Perth Cloud Operational
90 days ago
99.91 % uptime
Today
Riyadh Cloud Operational
90 days ago
99.91 % uptime
Today
Dublin Cloud Operational
90 days ago
99.91 % uptime
Today
Tokyo Cloud Operational
90 days ago
99.91 % uptime
Today
Manila Cloud Operational
90 days ago
99.91 % uptime
Today
Manila 2 Cloud Operational
90 days ago
99.89 % uptime
Today
Clark Cloud Operational
90 days ago
99.91 % uptime
Today
London Cloud Operational
90 days ago
99.91 % uptime
Today
Cairo cloud Operational
90 days ago
99.91 % uptime
Today
Izmir Cloud Operational
90 days ago
99.89 % uptime
Today
Monterrey Cloud Operational
90 days ago
99.91 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Dec 8, 2025
Resolved - CloudSigma would like to inform you that the WebApp has been successfully restored and is now operating as expected.

We would like to assure you that there was no impact on customer virtual machines, network connectivity, or other cloud infrastructure components during the incident.

We sincerely apologize for any inconvenience this may have caused and appreciate your understanding.

Dec 8, 11:23 UTC
Investigating - CloudSigma would like to inform you that we are currently experiencing issues with our WebApp in the Honolulu cloud location.

Our Administrators are working on restoring the normal operation of the user interface. There is no impact on the customer's virtual machines, network accessibility, or other cloud infrastructure.

Dec 8, 11:09 UTC
Dec 7, 2025

No incidents reported.

Dec 6, 2025

No incidents reported.

Dec 5, 2025
Completed - CloudSigma would like to inform you that the emergency maintenance of our storage cluster, in the Dusseldorf cloud location, was completed successfully.

IMPACT:
During the maintenance work, there was no impact on running VMs, nor on the cloud performance.

Dec 5, 14:37 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 5, 14:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform an emergency maintenance of our storage cluster in the Düsseldorf cloud location.

IMPACT:
During the maintenance, there is no expected service impact, except for slightly increased latency in storage operations.

Dec 3, 12:12 UTC
Dec 4, 2025
Completed - CloudSigma would like to inform you that we are planning to perform an emergency maintenance of our storage cluster in the Geneva cloud location.

IMPACT:
During the maintenance, there is no expected service impact, except for slightly increased latency in storage operations.

Dec 4, 10:00 UTC
Update - CloudSigma would like to inform you that the emergency maintenance of our storage cluster in the Geneva cloud location was completed successfully.

IMPACT:
During the maintenance, there was no expected service impact, except for slightly increased latency in storage operations.

Dec 4, 09:59 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 4, 08:01 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform an emergency maintenance of our storage cluster in the Geneva cloud location.

IMPACT:
During the maintenance, there is no expected service impact, except for slightly increased latency in storage operations.

Dec 3, 12:06 UTC
Completed - CloudSigma would like to inform you that the emergency maintenance of our storage cluster in the Zurich cloud location was completed successfully.

IMPACT:
During the maintenance, there was no expected service impact, except for slightly increased latency in storage operations.

Dec 4, 09:59 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 4, 08:01 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform an emergency maintenance of our storage cluster in the Zurich cloud location.

IMPACT:
During the maintenance, there is no expected service impact, except for slightly increased latency in storage operations.

Dec 3, 12:06 UTC
Completed - CloudSigma would like to inform you that the emergency maintenance of our storage clusters in the Zurich & Geneva cloud locations was completed successfully.

IMPACT:
During the maintenance, there was no expected service impact, except for slightly increased latency in storage operations.

Dec 4, 09:59 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 4, 08:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform an emergency maintenance of our storage cluster in the Geneva and Zurich cloud locations.

IMPACT:
During the maintenance, there is no expected service impact, except for slightly increased latency in storage operations.

Dec 3, 12:05 UTC
Completed - CloudSigma would like to inform you that the emergency maintenance of our API server has been completed.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility, and/or any other running services. During the maintenance, customers were unable to perform calls to the API, directly or through the web interface (panel), for about 5 minutes. Also, a brief interruption of the web interface occurred.

Dec 4, 09:37 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 4, 08:30 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform an emergency maintenance of our API server in the Monterrey cloud location.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 5 minutes. Also, a brief interruption of the web interface may occur.

Dec 3, 15:27 UTC
Dec 3, 2025
Completed - ADDITIONAL INFORMATION:
CloudSigma would like to inform you that the emergency maintenance of our API server has been completed.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility, and/or any other running services. During the maintenance, customers were unable to perform calls to the API, directly or through the web interface (panel) for about 5 minutes. Also, a brief interruption of the web interface occurred.

Dec 3, 13:23 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 3, 10:00 UTC
Scheduled - There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 5 minutes. Also, a brief interruption of the web interface may occur.

While it is important for CloudSigma to perform maintenance such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience for our customers. We appreciate your patience and welcome any feedback.

Dec 3, 08:23 UTC
Dec 2, 2025
Completed - CloudSigma would like to inform you that the planned hardware maintenance in the Monterrey cloud location was cancelled and not performed. The maintenance aimed at upgrading the hardware of one of the servers sustaining the cloud.

IMPACT:
There was no impact on running VMs or the cloud performance as the maintenance was not carried out.

Dec 2, 17:24 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 16:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform hardware maintenance at our Monterrey cloud location. During the maintenance, we will perform a hardware upgrade of one of the servers sustaining the cloud

IMPACT:
There will be no impact on already existing customers’ virtual machines, hosts, network accessibility, and/or any other running services.

Dec 2, 13:04 UTC
Dec 1, 2025
Completed - CloudSigma would like to inform you that the planned hardware maintenance in the Frankfurt cloud location was completed successfully. During the maintenance, we replaced a failed drive in one of the storage nodes sustaining the storage cluster.

IMPACT:
There was no impact on running VMs or overall cloud performance during the maintenance work.

Dec 1, 12:41 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 1, 11:30 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform hardware maintenance at our Frankfurt cloud location. During the maintenance, we will replace a failed drive in one of the storage nodes sustaining the storage cluster.

IMPACT:
There will be no impact on already existing customers’ virtual machines, hosts, network accessibility, and/or any other running services.

Nov 26, 18:07 UTC
Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

Nov 28, 2025
Completed - CloudSigma would like to inform you that we are planning to perform a software maintenance of the Cloud Director servers in our London cloud location.

IMPACT:
During this process, certain vCenter operations may be temporarily unavailable, but running VMs are not affected.

Nov 28, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 28, 10:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a software maintenance of the Cloud Director servers in our London cloud location.

IMPACT:
During this process, certain vCenter operations may be temporarily unavailable, but running VMs are not affected.

Nov 21, 22:28 UTC
Completed - CloudSigma would like to inform you that we have successfully completed the hardware maintenance at our Riyadh cloud location. The faulty component devices within the underlying network infrastructure were replaced, and the work on the power distribution device attached to one of our racks has also been finalized.

IMPACT:
There was no impact on existing customers’ virtual machines, hosts, network accessibility, or any other running services.

Nov 28, 11:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 28, 11:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform hardware maintenance at our Riyadh cloud location. During the maintenance, we will replace faulty component devices within the network infrastructure underlying the Cloud. Additionally, we will also work on a power distribution device attached to one of our racks.

IMPACT:
There will be no impact on already existing customers’ virtual machines, hosts, network accessibility, and/or any other running services.

Nov 24, 17:12 UTC
Nov 27, 2025
Completed - CloudSigma would like to inform you that we have successfully completed the hardware maintenance at our Riyadh cloud location. The faulty component devices within the underlying network infrastructure were replaced, and the work on the power distribution device attached to one of our racks has also been finalized.

IMPACT:
There was no impact on existing customers’ virtual machines, hosts, network accessibility, or any other running services.

Nov 27, 17:29 UTC
Update - CloudSigma would like to inform you that the maintenance work will continue for an additional hour.
Nov 27, 16:57 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 15:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform hardware maintenance at our Riyadh cloud location. During the maintenance, we will replace faulty component devices within the network infrastructure underlying the Cloud. Additionally, we will also work on a power distribution device attached to one of our racks.

IMPACT:
There will be no impact on already existing customers’ virtual machines, hosts, network accessibility, and/or any other running services.

Nov 24, 15:44 UTC
Nov 26, 2025
Resolved - CloudSigma would like to inform you that the experienced degraded network performance in our Monterrey Cloud has been resolved.

Please accept our apologies for the inconvenience caused!

Nov 26, 04:24 UTC
Monitoring - CloudSigma would like to inform you that we switched the routing to our secondary ISP in our Monterrey Cloud location. The network performance is now back to normal and we are currently monitoring closely.
Nov 26, 02:23 UTC
Investigating - CloudSigma would like to inform you that we are currently experiencing degraded network performance in our Monterrey Cloud location due to an ISP issue.

Our operations team is working to resolve the issue as soon as possible.

Please accept our apologies for the inconvenience caused.

Nov 26, 00:08 UTC
Nov 25, 2025
Completed - CloudSigma would like to inform you that the planned hardware maintenance in the Monterrey cloud location was completed successfully. The maintenance was aimed at upgrading part of the cloud infrastructure and expanding its capacity.

IMPACT:
During the maintenance work, there was no impact on running VMs, nor on the cloud performance.

Nov 25, 21:38 UTC
Update - CloudSigma would like to let you know that the hardware maintenance we are performing will be extended for an additional hour.

IMPACT:
There will be no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services.

Nov 25, 20:59 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 25, 20:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform hardware maintenance at our Monterrey cloud location. During the maintenance, we will be upgrading part of the cloud infrastructure, expanding its capacity.

IMPACT:
There will be no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services.

Nov 19, 09:52 UTC
Nov 24, 2025

No incidents reported.