CloudSigma

Status Page per location

Switzerland, Zurich Status Page

Switzerland, Geneva Status Page

Germany, Frankfurt Status Page

Germany, Dusseldorf Status Page

Australia, Perth Status Page

Ireland, Dublin Status Page

Japan, Tokyo Status Page

Philippines, Manila Status Page

Philippines, Clark Status Page

Philippines, Manila-2 Status Page

Saudi Arabia, Riyadh Status Page

United Kingdom, London Status Page

United States, Honolulu Status Page

United States, San Jose Status Page

United States, Washington DC Status Page

Egypt, Cairo Status Page

Turkey, Izmir Status Page

Mexico, Monterey Status Page

All Systems Operational

Uptime over the past 90 days. View historical uptime.
Zürich Cloud ? Operational
90 days ago
100.0 % uptime
Today
Geneva Cloud ? Operational
90 days ago
100.0 % uptime
Today
Frankfurt Cloud ? Operational
90 days ago
100.0 % uptime
Today
Dusseldorf Cloud ? Operational
90 days ago
100.0 % uptime
Today
San Jose Cloud ? Operational
90 days ago
100.0 % uptime
Today
Washington DC Cloud ? Operational
90 days ago
100.0 % uptime
Today
Honolulu Cloud ? Operational
90 days ago
99.98 % uptime
Today
Perth Cloud ? Operational
90 days ago
99.98 % uptime
Today
Riyadh Cloud ? Operational
90 days ago
99.94 % uptime
Today
Dublin Cloud ? Operational
90 days ago
100.0 % uptime
Today
Tokyo Cloud ? Operational
90 days ago
100.0 % uptime
Today
Manila Cloud ? Operational
90 days ago
99.98 % uptime
Today
Manila 2 Cloud ? Operational
90 days ago
99.99 % uptime
Today
Clark Cloud ? Operational
90 days ago
99.7 % uptime
Today
London Cloud ? Operational
90 days ago
100.0 % uptime
Today
Cairo cloud ? Operational
90 days ago
100.0 % uptime
Today
Izmir Cloud ? Operational
90 days ago
100.0 % uptime
Today
Monterrey Cloud ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

[GVA] Network Maintenance Jun 10, 2025 18:00-19:00 UTC

CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our Network infrastructure in the Geneva cloud. More precisely, we will be adjusting a software upgrade of our network infrastructure.

IMPACT:
During the maintenance window, there will be a brief disruption of the private network.
Posted on Jun 05, 2025 - 17:13 UTC

[MTY] Hardware maintenance Jun 11, 2025 02:00-03:00 UTC

CloudSigma would like to inform you that we are planning to perform hardware maintenance at our Monterrey cloud location. During the maintenance, we will replace faulty hardware components.

IMPACT:
There will be no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services.
Posted on Jun 05, 2025 - 16:16 UTC

[ZRH][GVA][FRA] ISP Maintenance Jun 11, 2025 18:00-22:00 UTC

CloudSigma would like to inform you that one of our internet service providers, for the Zurich, Geneva and Frankfurt cloud locations, is going to perform a planned maintenance of their network. During the maintenance, our provider will update the network management stack for one of their network cores .

IMPACT:
During this time frame. No impact is expected on running virtual machines, hosts, private network accessibility and/or any other running services due to cores being redundant.
Posted on Jun 06, 2025 - 14:55 UTC

[LON] Hardware maintenance Jun 12, 2025 19:00-20:00 UTC

CloudSigma would like to inform you that we are planning to perform a hardware maintenance in the London cloud location. During the maintenance, we will replace a faulty drive.

IMPACT:
There will be no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services.
Posted on Jun 05, 2025 - 01:03 UTC

[ZRH][FRA][GVA] ISP Network Maintenance Jun 12, 2025 22:00 - Jun 13, 2025 04:00 UTC

CloudSigma would like to inform you that one of our internet service providers, for the Zurich, Frankfurt and Geneva cloud location, is going to perform a planned maintenance of their network.

IMPACT:
No impact is expected on running services during the maintenance, thanks to the redundancy provided by the cloud network.
Posted on Jun 05, 2025 - 11:58 UTC

[MNL2] API Server Maintenance Jun 17, 2025 09:00-15:00 UTC

CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Manila 2 cloud location. During the maintenance, we will apply software upgrades to our backend system.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services.
Posted on Jun 10, 2025 - 01:24 UTC

[GVA] API Server Maintenance Jun 17, 2025 18:00-20:00 UTC

CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Geneva cloud location.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 15 minutes. Also, a brief interruption of the web interface may occur.
Posted on Jun 10, 2025 - 01:19 UTC
Jun 10, 2025
[WDC] API Server Maintenance
Completed - Alpha3 Cloud would like to inform you that the scheduled maintenance of our API server has been completed.

IMPACT:
There was be no impact on already existing/running customers’ virtual machines, hosts, network accessibility, and/or any other running services.
Jun 10, 11:12 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 07:00 UTC
Scheduled - Alpha3 Cloud would like to inform you that we are planning to perform scheduled maintenance of our API server in the Washington DC cloud location. Software upgrades will be applied to the backend of the system.

IMPACT:
There will be no impact on already existing/running customers’ virtual machines, hosts, network accessibility, and/or any other running services.
Jun 3, 05:24 UTC
Jun 9, 2025
[SJC] API Server Maintenance
Completed - Alpha3 Cloud would like to inform you that the scheduled maintenance of our API server has been completed.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility, and/or any other running services.
Jun 9, 13:49 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 07:00 UTC
Scheduled - Alpha3 Cloud would like to inform you that we are planning to perform a scheduled maintenance of our API server in the San Jose cloud location. During the maintenance, we will apply software upgrades to our backend system.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services.
Jun 2, 16:54 UTC
[MTY] API Server Maintenance
Completed - CloudSigma would like to inform you that the scheduled maintenance of our API server has been completed.

IMPACT:
There was no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, our database was unavailable for about 10 minutes.
Jun 9, 12:27 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 10:04 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Monterrey cloud location.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, our database will be unavailable for 10 minutes.
Jun 1, 21:57 UTC
[MNL2] API server maintenance
Completed - CloudSigma would like to inform you that the scheduled maintenance of our API server has been completed.

IMPACT:
There was no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, our database was unavailable for about 10 minutes.
Jun 9, 12:21 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 10:05 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Manila 2 cloud location.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, our database will be unavailable for 10 minutes.
Jun 1, 22:00 UTC
[MNL] API Server Maintenance
Completed - CloudSigma would like to inform you that the scheduled maintenance of our API server has been completed.

IMPACT:
There was no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, our database was unavailable for about 10 minutes.
Jun 9, 12:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 10:04 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Manila cloud location.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, our database will be unavailable for 10 minutes.
Jun 1, 22:02 UTC
[LON] API Server Maintenance
Completed - CloudSigma would like to inform you that the scheduled maintenance of our API server has been completed.

IMPACT:
There was no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, our database was unavailable for about 10 minutes.
Jun 9, 12:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 10:03 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the London cloud location.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, our database will be unavailable for 10 minutes.
Jun 1, 22:06 UTC
[PER] API Server Maintenance
Completed - CloudSigma would like to inform you that the scheduled maintenance of our API server has been completed.

IMPACT:
There was no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, our database was unavailable for about 10 minutes.
Jun 9, 12:08 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 10:03 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Perth cloud location.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, our database will be unavailable for 10 minutes.
Jun 1, 21:50 UTC
[HNL] API Server Maintenance
Completed - CloudSigma would like to inform you that the scheduled maintenance of our API server has been completed.

IMPACT:
There was no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, our database was unavailable for about 10 minutes.
Jun 9, 12:06 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 10:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Honolulu cloud location.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, our database will be unavailable for 10 minutes.
Jun 1, 22:18 UTC
[RUH] API Server Maintenance
Completed - CloudSigma would like to inform you that the scheduled maintenance of our API server has been completed.

IMPACT:
There was no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, our database was unavailable for about 10 minutes.
Jun 9, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 10:04 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Riyadh cloud location.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, our database will be unavailable for 10 minutes.
Jun 1, 21:46 UTC
[GVA] API Server Maintenance
Completed - CloudSigma would like to inform you that the scheduled maintenance of our API server has been completed.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, our databases were unavailable for 10 minutes.
Jun 9, 11:55 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 10:05 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Geneva cloud location.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, our database will be unavailable for 10 minutes.
Jun 1, 22:12 UTC
[SJC] API Server Maintenance
Completed - Alpha3 Cloud would like to inform you that the scheduled maintenance of our API server has been completed.

IMPACT:
There was no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, our database was unavailable for about 10 minutes.
Jun 9, 11:53 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 10:01 UTC
Scheduled - Alpha3 Cloud would like to inform you that we are planning to perform a scheduled maintenance of our API server in the San Jose cloud location.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, our database will be unavailable for 10 minutes.
Jun 1, 21:41 UTC
[FRA] API Server Maintenance
Completed - CloudSigma would like to inform you that the scheduled maintenance of our API server has been completed.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, our databases were unavailable for 10 minutes.
Jun 9, 11:49 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 10:01 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Frankfurt cloud location.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, our database will be unavailable for 10 minutes.
Jun 1, 22:05 UTC
[TYO] API Server Maintenance
Completed - CloudSigma would like to inform you that the scheduled maintenance of our API server has been completed.

IMPACT:
There was no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, our database was unavailable for about 10 minutes.
Jun 9, 11:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 10:01 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Tokyo cloud location.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, our database will be unavailable for 10 minutes.
Jun 1, 21:37 UTC
[DUS] API Server Maintenance
Completed - CloudSigma would like to inform you that the scheduled maintenance of our API server has been completed.

IMPACT:
During the maintenance, our databases were unavailable for 10 minutes.
Jun 9, 11:44 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 10:05 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Düsseldorf cloud location.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, our database will be unavailable for 10 minutes.
Jun 1, 22:00 UTC
[DUB] API Server Maintenance
Completed - CloudSigma would like to inform you that the scheduled maintenance of our API server has been completed.

IMPACT:
During the maintenance, our databases were unavailable for 10 minutes.
Jun 9, 11:39 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 10:02 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Dublin cloud location.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, our database will be unavailable for 10 minutes.
Jun 1, 21:55 UTC
[WDC] API Server Maintenance
Completed - Alpha3 Cloud would like to inform you that the scheduled maintenance of our API server has been completed.

IMPACT:
There was no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, our database was unavailable for about 10 minutes.
Jun 9, 11:35 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 10:02 UTC
Scheduled - Alpha3 Cloud would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Washington DC cloud location.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, our database will be unavailable for 10 minutes.
Jun 1, 21:34 UTC
[CRK] API Server Maintenance
Completed - CloudSigma would like to inform you that the scheduled maintenance of our API server has been completed.

IMPACT:
During the maintenance, our databases were unavailable for 10 minutes.
Jun 9, 11:26 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 10:06 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Clark cloud location.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, our database will be unavailable for 10 minutes.
Jun 1, 21:45 UTC
[ZRH] API Server Maintenance
Completed - CloudSigma would like to inform you that the scheduled maintenance of our API server has been completed.

IMPACT:
There was no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, our database was unavailable for about 10 minutes.
Jun 9, 11:22 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 10:03 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Zurich cloud location.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, our database will be unavailable for 10 minutes.
Jun 1, 21:30 UTC
[CAI] API Server Maintenance
Completed - CloudSigma would like to inform you that the scheduled maintenance of our API server has been completed.

IMPACT:
During the maintenance, our databases were unavailable for 10 minutes.
Jun 9, 11:22 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 10:02 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Cairo cloud location.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, our database will be unavailable for 10 minutes.
Jun 1, 21:40 UTC
[ADB] API Server Maintenance
Completed - CloudSigma would like to inform you that the scheduled maintenance of our API server has been completed.

IMPACT:
During the maintenance, our databases were unavailable for 10 minutes.
Jun 9, 11:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 10:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Izmir cloud location.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, our database will be unavailable for 10 minutes.
Jun 1, 21:21 UTC
Jun 8, 2025

No incidents reported.

Jun 7, 2025
[LON] Emergency Hardware Maintenance
Completed - CloudSigma would like to inform you that the emergency hardware maintenance in the London cloud location has been preformed successfully.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services.
Jun 7, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 7, 11:15 UTC
Scheduled - CloudSigma would like to inform you that we will be performing an emergency hardware maintenance in the London cloud location. During the maintenance, we will be working on our backup power distribution units to ensure cloud redundancy is working correctly.

IMPACT:
There will be no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services.
Jun 7, 10:52 UTC
Jun 6, 2025
[RUH] API Server Maintenance
Completed - CloudSigma would like to inform you that the scheduled maintenance of our API server has been completed. During the maintenance window, we upgraded our automation processes to enhance overall efficiency and reliability.


IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services.
Jun 6, 12:58 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 6, 07:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Riyadh cloud location. During the maintenance window, we will be upgrading our automation processes to enhance overall efficiency and reliability.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services.
May 30, 02:26 UTC
Jun 5, 2025
[TYO] API Server Maintenance
Completed - CloudSigma would like to inform you that the scheduled maintenance of our API server has been completed. During the maintenance window, we upgraded our automation processes to enhance overall efficiency and reliability.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services.
Jun 5, 12:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 5, 07:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Tokyo cloud location. During the maintenance window, we will be upgrading our automation processes to enhance overall efficiency and reliability.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services.
May 29, 03:12 UTC
[ZRH][GVA][FRA] Emergency ISP Network Maintenance
Completed - CloudSigma would like to inform you that one of our upstream Internet Service Providers (ISPs) in Zurich, Geneva and Frankfurt successfully performed maintenance of their network infrastructure.

IMPACT:
No impact was observed on running virtual machines, hosts, private network accessibility, and/or any other running services due to the redundancy that the cloud's network offers.
Jun 5, 07:44 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 5, 06:00 UTC
Scheduled - CloudSigma would like to inform you that one of our internet service providers, for the Zurich, Geneva and Frankfurt cloud locations, is going to perform an emergency maintenance of their network. During the maintenance, our provider will update one of their Router servers to increase operational reliability.

IMPACT:
During this time frame, the traffic will be rerouted through one of our other lines. No impact is expected on running virtual machines, hosts, private network accessibility and/or any other running services.
Jun 3, 21:43 UTC
[MTY] Hardware Maintenance
Completed - CloudSigma would like to inform you that the planned hardware maintenance in the Monterrey cloud location was completed successfully. During the maintenance, we installed additional memory modules on one of the hosts supporting the cloud.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services.
Jun 5, 03:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 5, 02:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform hardware maintenance at our Monterrey cloud location. During the maintenance, we will install additional memory modules on one of the hosts supporting the cloud.

IMPACT:
There will be no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services.
May 29, 03:36 UTC
Jun 4, 2025
[ZRH][GVA][FRA] Emergency ISP Network Maintenance
Completed - CloudSigma would like to inform you that one of our upstream Internet Service Providers (ISPs), in Zurich, Geneva and Frankfurt, successfully performed maintenance of their network infrastructure.

IMPACT:
No impact was expected on running virtual machines, hosts, private network accessibility, and/or any other running services.
Jun 4, 08:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 4, 06:00 UTC
Scheduled - CloudSigma would like to inform you that one of our internet service providers, for the Zurich, Geneva and Frankfurt cloud locations, is going to perform an emergency maintenance of their network. During the maintenance, our provider will update one of their Router servers to increase operational reliability.

IMPACT:
During this time frame, the traffic will be rerouted through one of our other lines. No impact is expected on running virtual machines, hosts, private network accessibility and/or any other running services.
Jun 3, 21:36 UTC
Jun 3, 2025

No incidents reported.

Jun 2, 2025
[RUH] Host issue
Resolved - CloudSigma would like to inform you that our administrators have resolved the issue.

While a few VMs had to be power-cycled on different nodes to minimize impact, most Guests and services were unaffected. Emails with additional information will be sent to those impacted.
Jun 2, 03:39 UTC
Investigating - CloudSigma would like to inform you that we are currently experiencing issues with one of our compute hosts in the Riyadh cloud location.

The servers running on them might be seen as unavailable and not reachable. However, the servers themselves are up and running.
Jun 2, 01:31 UTC
Jun 1, 2025

No incidents reported.

May 31, 2025

No incidents reported.

May 30, 2025
[CRK] Hardware maintenance
Completed - CloudSigma would like to inform you that the planned hardware maintenance in the Clark cloud location was completed successfully. During the maintenance, additional cooling equipment was installed to improve system performance.

IMPACT:
During the maintenance work, there was no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services.
May 30, 23:48 UTC
Update - CloudSigma would like to inform you that the hardware maintenance is being extended by additional 2 hours.

Our impact statement remains true - no impact will be observed during the maintenance.
May 30, 21:05 UTC
Update - CloudSigma would like to inform you that the hardware maintenance is being extended by additional 2 hours.

Our impact statement remains true - no impact will be observed during the maintenance.
May 30, 13:26 UTC
Update - CloudSigma would like to inform you that the hardware maintenance is being extended by additional 2 hours.

Our impact statement remains true - no impact will be observed during the maintenance.
May 30, 10:51 UTC
Update - CloudSigma would like to inform you that the hardware maintenance is being extended by 2 hours.

Our impact statement remains true - no impact will be observed during the maintenance.
May 30, 08:48 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 30, 07:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform hardware maintenance at our Clark cloud location. During the maintenance, additional cooling equipment will be installed to improve system performance.

IMPACT:
There will be no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services.
May 27, 08:11 UTC
May 29, 2025

No incidents reported.

May 28, 2025
[MNL2] PaaS Maintenance
Completed - CloudSigma would like to inform you that the scheduled maintenance of our PaaS platform has been completed.

IMPACT:
During the maintenance, the PaaS panels were not unreachable. Additionally, there were intermittent disruptions to API requests, CLI (Command Line Interface), JCA (Java Cryptography Architecture), SSH Gateway, and Zabbix services.
May 28, 21:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 13:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of the PaaS platform in the Manila 2 cloud location. During the maintenance, we will be upgrading the PaaS platform to a newer version.

IMPACT:
During the maintenance, the PaaS panels will be unreachable. Additionally, there will be intermittent disruptions to API requests, CLI (Command Line Interface), JCA (Java Cryptography Architecture), SSH Gateway, and Zabbix services.
May 21, 02:54 UTC
[GVA] PaaS Unavailable
Resolved - CloudSigma would like to inform you that the issue has been resolved and that our PaaS platform is once again reachable. There was no impact on any pre-existing or running machines.
May 28, 03:19 UTC
Investigating - CloudSigma would like to inform you that we are currently investigating an issue regarding our PaaS platform. At the moment, the panel is not reachable and we are working on bringing it back to an operational state.

We will keep you posted.
May 28, 01:10 UTC
May 27, 2025
[GVA] PaaS Maintenance
Completed - CloudSigma would like to inform you that the scheduled maintenance of our PaaS platform has been completed.

IMPACT:
During the maintenance, the PaaS panels were unreachable. Additionally, there were intermittent disruptions to API requests, CLI (Command Line Interface), JCA (Java Cryptography Architecture), SSH Gateway, and Zabbix services.
May 27, 22:21 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 19:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of the PaaS platform in the Geneva cloud location. During the maintenance, we will be upgrading the PaaS platform to a newer version.

IMPACT:
During the maintenance, the PaaS panels will be unreachable. Additionally, there will be intermittent disruptions to API requests, CLI (Command Line Interface), JCA (Java Cryptography Architecture), SSH Gateway, and Zabbix services.
May 20, 03:44 UTC
[LON] Hardware maintenance
Completed - CloudSigma would like to inform you that the planned hardware maintenance in the London cloud location was completed successfully. The maintenance aimed at replacing a faulty drive in our system.

IMPACT:
During the maintenance work, there was no impact on running VMs, nor on the cloud performance.
May 27, 20:26 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 20:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform hardware maintenance at our London cloud location. During the maintenance, we will be replacing a faulty drive in our system.

IMPACT:
There will be no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services.
May 20, 02:13 UTC
[HNL] API server maintenance
Completed - CloudSigma would like to inform you that the scheduled maintenance of our API server has been completed. During the maintenance window, we upgraded our automation processes to improve efficiency and reliability.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services.
May 27, 13:08 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 07:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Honolulu cloud location. During the maintenance window, we will apply software upgrades.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services.
May 20, 02:03 UTC
[GVA][FRA][ZRH] Network Maintenance
Completed - CloudSigma would like to inform you that the scheduled Network maintenance in our Geneva, Frankfurt & Zurich clouds was completed successfully.

IMPACT:
No interruption or degraded performance was observed during the maintenance of the network infrastructure.
May 27, 08:52 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 06:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our Network infrastructures of our Geneva, Frankfurt & Zurich clouds. During the maintenance, we will perform necessary equipment and software upgrades.

IMPACT:
No impact is expected on running virtual machines, hosts, private network accessibility and/or any other running services.
May 20, 19:47 UTC
[RUH] Hardware maintenance
Completed - CloudSigma would like to inform you that our maintenance has been postponed.

IMPACT:
There was no unexpected impact on already existing virtual machines, hosts, network accessibility and/or any other running services.
May 27, 04:50 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 26, 12:30 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform hardware maintenance at our Riyadh cloud location. During the maintenance period, a hardware inspection and testing will be conducted to ensure the continued integrity and reliability of the system.

IMPACT:
There will be no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services.
May 20, 18:56 UTC
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