CloudSigma
All Systems Operational
Zurich Cloud ? Operational
90 days ago
100.0 % uptime
Today
Geneva Cloud ? Operational
90 days ago
99.98 % uptime
Today
Frankfurt Cloud ? Operational
90 days ago
100.0 % uptime
Today
San Jose Cloud ? Operational
90 days ago
100.0 % uptime
Today
Washington DC Cloud ? Operational
90 days ago
100.0 % uptime
Today
Manila Cloud ? Operational
90 days ago
100.0 % uptime
Today
Honolulu Cloud ? Operational
90 days ago
100.0 % uptime
Today
Perth Cloud ? Operational
90 days ago
100.0 % uptime
Today
Riyadh Cloud ? Operational
90 days ago
99.98 % uptime
Today
Dublin Cloud ? Operational
90 days ago
100.0 % uptime
Today
Tokyo Cloud ? Operational
90 days ago
100.0 % uptime
Today
Manila 2 Cloud ? Operational
90 days ago
100.0 % uptime
Today
Boden Cloud ? Operational
90 days ago
100.0 % uptime
Today
Clark Cloud ? Operational
90 days ago
99.54 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jul 27, 2021
Completed - CloudSigma would like to inform you that we performed hardware maintenance in our Riyadh cloud location. During the maintenance works, we replaced faulty memory module of one of our storage boxes within the cloud. The actual works took 1 hour and 15 minutes in total.

All support activities were being conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:

There was be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services.
Jul 27, 08:20 UTC
Update - CloudSigma would like to inform you that the planned hardware upgrade maintenance of the Riyadh cloud will be extended with 1 hour.
Jul 27, 08:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 27, 07:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform hardware maintenance in our Riyadh cloud location. During the maintenance works, we will be replacing a faulty memory module of one of our storage boxes. The actual works are planned to take no longer than 1 hour in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:

There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services.
Jul 20, 15:40 UTC
Jul 26, 2021
Completed - CloudSigma would like to inform you that all virtual machines are transferred to our Perth cloud location. Please be advised to check if your machines are working normally inside the new cloud.

All support activities were being conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPORTANT: Our Support team have created accounts in PER for all the clients, who still do not have such. All active subscriptions in the MEL cloud have been re-created by our staff under the client's PER accounts.
Jul 26, 11:23 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 26, 10:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to decommission our Melbourne cloud.

As part of the preparation process, please be advised that we have disabled the new drive creation ability in the Melbourne location.

The data and running machines are in process of migration to our Perth cloud.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPORTANT: Our Support team have created accounts in PER for all the clients, who still do not have such. All active subscriptions in the MEL cloud have been re-created by our staff under the client's PER accounts.
Jul 26, 09:38 UTC
Jul 25, 2021

No incidents reported.

Jul 24, 2021

No incidents reported.

Jul 23, 2021
Completed - CloudSigma would like to inform you that the Power maintenance of our infrastructure in the Manila 2 cloud location was completed successfully. During the maintenance, we have performed power redundancy tests of our cloud.

IMPACT:
There was not service downtime, as the cloud is fully redundant. The actual maintenance took 80 minutes in total.

While it is important for CloudSigma to perform maintenance such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.

Subscribe for free email or SMS alerts of outages & maintenances at https://mnl2.status.cloudsigma.com/.

Contacts:
If you have any questions in regards to this email, please contact our support department via our live chat https://mnl2.cloudsigma.com/ and/or email support@cloudsigma.com
Jul 23, 13:24 UTC
Update - CloudSigma would like to inform you that the planned power maintenance of the Manila-2 cloud will be extended with 1 hour.
Jul 23, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 12:00 UTC
Scheduled - CloudSigma would like to inform you that we are going to perform a scheduled Power maintenance of our infrastructure in the Manila 2 cloud location. During the maintenance, we will be performing power redundancy tests of our cloud.

IMPACT:
Service downtime is not expected, as the cloud is fully redundant. The actual maintenance is scheduled to take one hour in total.


While it is important for CloudSigma to perform maintenance such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.
Jul 19, 15:04 UTC
Jul 22, 2021

No incidents reported.

Jul 21, 2021

No incidents reported.

Jul 20, 2021

No incidents reported.

Jul 19, 2021

No incidents reported.

Jul 18, 2021

No incidents reported.

Jul 17, 2021

No incidents reported.

Jul 16, 2021

No incidents reported.

Jul 15, 2021
Completed - CloudSigma would like to inform you that the planned maintenance in our Boden, Sweden data center has been completed successfully.
Jul 15, 00:18 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 22:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform an emergency maintenance of our Network infrastructure of the Boden cloud. More precisely, we will be doing an emergency software upgrade on the routers our Internet access is connected to, due to an ongoing software issue with them, which may affect the service quality in the future.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
We will perform the maintenance on each router separately and manually reroute beforehand, so we expect traffic interruption to be minimal, during the process of the traffic rerouting. The actual works is scheduled to take no longer than 2 hours in total.

While it is important for CloudSigma to perform maintenance such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.

Subscribe for free email or SMS alerts of outages & maintenances at https://status.cloud.hydro66.com/.

Contacts:
If you have any questions in regards to this email, please contact our support department via our live chat https://cloud.hydro66.com/ui/ and/or email support@cloudsigma.com
Jul 13, 16:21 UTC
Jul 14, 2021
Jul 13, 2021

No incidents reported.