CloudSigma Status

Oct `1`, `2026`

No incidents reported today.

Sep `30`, `2026`

Unresolved incident: [ALL] Chat & Ticketing System Unavailable.

Sep `29`, `2026`

Completed - CloudSigma would like to inform you that the planned hardware maintenance in the Frankfurt cloud location, was completed successfully. This maintenance was related to the Frankfurt cloud migration we announced last week

IMPACT:
During the maintenance work, there was no impact on running VMs, nor on the cloud performance
Sep 29, 23:41 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 29, 08:00 UTC

Scheduled - CloudSigma would like to inform you that we are planning to perform hardware maintenance at our Frankfurt cloud location. This maintenance is related to the Frankfurt cloud migration we announced earlier this week. Due to unforeseen circumstances, the migration was not completed as initially planned; the work will continue on Tuesday, September 29th, 2026.

IMPACT:
There will be no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services.
Sep 26, 17:53 UTC

[CAI] API Server Maintenance

Completed - CloudSigma would like to inform you that the scheduled maintenance of our API server has been completed.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers were unable to perform calls to the API, directly or through the web interface (panel) for about 5 minutes. Also, a brief interruption of the web interface occurred.
Sep 29, 19:35 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 29, 17:00 UTC

Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Cairo cloud location.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 5 minutes. Also, a brief interruption of the web interface may occur.
Sep 22, 23:28 UTC

[DUB] Unavailable PaaS panel

Resolved - We would like to inform you that the issues with the PaaS panel have been resolved.

The service panel is loading fine, and the services can be managed by the end users normally. Please note that during the issue with the control panel accessibility, all environments in PaaS remained running and worked without disruption.
Sep 29, 13:16 UTC

Investigating - CloudSigma would like to inform you that we are currently experiencing issues with the PaaS in the Dublin Cloud location.

The PaaS panel in our WebApp is not accessible. We are working on restoring its availability.

Please accept our sincere apologies for any inconvenience caused. Our Operations teams are working on resolving the situation.
Sep 29, 06:49 UTC

[PER] API Server Maintenance

Completed - CloudSigma would like to inform you that the scheduled maintenance of our API server has been completed.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility, and/or any other running services. During the maintenance, customers were unable to perform calls to the API, directly or through the web interface (panel), for about 5 minutes. Also, a brief interruption of the web interface occurred.
Sep 29, 12:58 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 29, 12:00 UTC

Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Perth cloud location.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 5 minutes. Also, a brief interruption of the web interface may occur.
Sep 22, 23:18 UTC

[WDC] API Server Maintenance

Completed - Alpha3 Cloud would like to inform you that the scheduled maintenance of our API server has been completed.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility, and/or any other running services. During the maintenance, customers were unable to perform calls to the API, directly or through the web interface (panel) for about 5 minutes. Also, a brief interruption of the web interface occurred.
Sep 29, 09:02 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 29, 08:01 UTC

Scheduled - Alpha3 Cloud would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Washington DC cloud location.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 5 minutes. Also, a brief interruption of the web interface may occur.
Sep 22, 00:51 UTC

Sep `28`, `2026`

[ZRH] API Server Maintenance

Completed - CloudSigma would like to inform you that the scheduled maintenance of our API server has been completed.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers were unable to perform calls to the API, directly or through the web interface for about 5 minutes. Also, a brief interruption of the web interface occurred.
Sep 28, 22:10 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 28, 21:30 UTC

Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Zurich cloud location.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 5 minutes. Also, a brief interruption of the web interface may occur.
Sep 22, 23:48 UTC

[DUB] API Server Maintenance

Completed - CloudSigma would like to inform you that the scheduled maintenance of our API server has been completed.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers were unable to perform calls to the API, directly or through the web interface (panel) for about 5 minutes. Also, a brief interruption of the web interface occurred.
Sep 28, 19:47 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 28, 19:00 UTC

Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Dublin cloud location.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 5 minutes. Also, a brief interruption of the web interface may occur.
Sep 21, 23:37 UTC

[MNL] API Server Maintenance

Completed - CloudSigma would like to inform you that the scheduled maintenance of our API server has been completed.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers were unable to perform calls to the API, directly or through the web interface (panel) for about 5 minutes. Also, a brief interruption of the web interface occurred.
Sep 28, 13:14 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 28, 12:00 UTC

Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Manila cloud location.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 5 minutes. Also, a brief interruption of the web interface may occur.
Sep 21, 23:15 UTC

[MTY] API Server Maintenance

Completed - CloudSigma would like to inform you that the scheduled maintenance of our API server has been completed.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility, and/or any other running services. During the maintenance, customers were unable to perform calls to the API, directly or through the web interface (panel) for about 5 minutes. Also, a brief interruption of the web interface occurred.
Sep 28, 08:33 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 28, 08:00 UTC

Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Monterrey cloud location.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 5 minutes. Also, a brief interruption of the web interface may occur.
Sep 21, 23:01 UTC

Sep `27`, `2026`

No incidents reported.

Sep `26`, `2026`

No incidents reported.

Sep `25`, `2026`

[FRA] API Server Maintenance

Completed - CloudSigma would like to inform you that the scheduled maintenance of our API server has been completed.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers were unable to perform calls to the API, directly or through the web interface (panel) for about 5 minutes. Also, a brief interruption of the web interface occurred.
Sep 25, 17:01 UTC

Update - CloudSigma would like to inform you that the planned maintenance we are performing has to be extended by an additional hour.

Please accept our apologies for the inconvenience.
Sep 25, 16:26 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 25, 14:00 UTC

Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Frankfurt cloud location.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 5 minutes. Also, a brief interruption of the web interface may occur.
Sep 23, 20:18 UTC

[MNL] Network Outage

Resolved - Cloudsigma would like to inform you that the network connectivity issue affecting the Manila location has been resolved, and affected services are now operating normally.

We will continue to monitor the environment to ensure stability.

We apologize for the disruption and appreciate your patience and understanding.
Sep 25, 01:34 UTC

Update - Cloudsigma would like to inform you that the network connectivity issues affecting the Manila location are still ongoing, and the incident remains under investigation.

We continue to monitor the situation and will provide further information as soon as additional details become available.

We apologize for the continued disruption and appreciate your patience and understanding.
Sep 25, 00:06 UTC

Investigating - Cloudsigma would like to inform you that we are currently experiencing network connectivity issues affecting our Manila location. As a result, WebApp and virtual machines within this network may be intermittently unreachable.

Our teams are actively working on mitigation measures to restore normal service. We will continue to monitor the situation closely and provide updates as more information becomes available.

We apologize for any inconvenience this may cause and appreciate your patience.
Sep 24, 16:51 UTC

Sep `24`, `2026`

[CAI] Storage Cluster Maintenance - Stage 2

Completed - CloudSigma would like to inform you that the planned maintenance of our storage cluster, in the Cairo cloud location, was completed successfully.

IMPACT:
During the maintenance work, there was no impact on running VMs, nor on the cloud performance.
Sep 24, 15:32 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 24, 07:00 UTC

Scheduled - CloudSigma would like to inform you that we are planning to do scheduled maintenance of our storage cluster in the Cairo cloud location. The maintenance aims to perform software upgrades and OS upgrades on all servers sustaining the cluster.

IMPACT:
There will be no service impact, except a slight increase in the I/O operations.
Sep 17, 19:52 UTC

[RUH] Hardware Maintenance

Completed - CloudSigma would like to inform you that the planned hardware maintenance in the Riyadh cloud location was completed successfully. The maintenance aimed to replace a faulty drive supporting the cloud..

IMPACT:
During the maintenance work, there was no impact on running VMs or on the cloud performance.
Sep 24, 14:14 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 24, 13:00 UTC

Scheduled - CloudSigma would like to inform you that we are planning to perform hardware maintenance at our Riyadh cloud location. During the maintenance, we will replace a faulty drive supporting the cloud.

IMPACT:
There will be no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services.
Sep 21, 21:31 UTC

[MNL2] API Server Maintenance

Completed - CloudSigma would like to inform you that the scheduled maintenance of our API server has been completed.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers were unable to perform calls to the API, directly or through the web interface (panel) for about 5 minutes. Also, a brief interruption of the web interface occurred.
Sep 24, 13:19 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 24, 12:00 UTC

Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Manila 2 cloud location.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 5 minutes. Also, a brief interruption of the web interface may occur.
Sep 18, 20:52 UTC

[PER] Unavailable WebApp

Resolved - CloudSigma would like to inform you that the issue with the availability of the web application in our Perth location has been resolved. There was no impact on running Virtual Machines on the cloud.

We apologize for the inconvenience this may have caused.
Sep 24, 01:32 UTC

Investigating - CloudSigma would like to inform you that currently, we are experiencing an issue with the availability of the web application in our Perth location. There is no impact on running Virtual Machines on the cloud.

Our administrators are working to resolve it as soon as possible.
Sep 24, 01:02 UTC

Sep `23`, `2026`

[CAI] Storage Cluster Maintenance - Stage 1

Completed - CloudSigma would like to inform you that the planned maintenance of our storage cluster in the Cairo cloud location was completed successfully.

IMPACT:
During the maintenance work, there will be no service impact, except a slight increase in I/O operations.
Sep 23, 08:07 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 07:00 UTC

Scheduled - CloudSigma would like to inform you that we are planning to do scheduled maintenance of our storage cluster in the Cairo cloud location. The maintenance aims to perform software upgrades and OS upgrades on all servers sustaining the cluster.

IMPACT:
There will be no service impact, except a slight increase in the I/O operations.
Sep 16, 01:13 UTC

Sep `22`, `2026`

No incidents reported.

Sep `21`, `2026`

[RUH] API Server Maintenance

Completed - CloudSigma would like to inform you that the scheduled maintenance of our API server in the Riyadh cloud location, originally planned for 2026-09-24, has been postponed. We will reschedule the maintenance and send a new notification once the timeline is confirmed.

IMPACT:
No works will be performed during the originally scheduled maintenance window, and there will be no impact to the services.

While it is important for CloudSigma to perform maintenance such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience for our customers. We appreciate your patience and welcome any feedback.
Sep 21, 08:20 UTC

Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Riyadh cloud location.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 5 minutes. Also, a brief interruption of the web interface may occur.
Sep 18, 21:10 UTC

Sep `20`, `2026`

No incidents reported.

Sep `19`, `2026`

[ZRH] API Server Maintenance (URL change)

Completed - CloudSigma would like to inform you that the planned maintenance on the API server in the Zurich cloud location has been completed.

The API is now available again, and the previously announced URL change from https://zrh.cloudsigma.com/ to https://gva.cloudsigma.com/ has been applied.

If you were using https://zrh.cloudsigma.com/ui/5.0/login to access your account:
Please update all of your bookmarks to https://gva.cloudsigma.com/ui/5.0/login, as you should start using the new URL for logging in to the WebApp.

Regarding API Calls, it is possible to use the ZRH endpoint (zrh.cloudsigma.com/api/2.0), but we strongly encourage you to begin updating your automations to use the new one: gva.cloudsigma.com/api/2.0.

If your account was originally from GVA, there is no need to change anything.

There was no impact on already existing/running virtual machines, hosts, network accessibility, or any other running services during the maintenance.

Thank you for your cooperation and patience during the maintenance.
Sep 19, 19:18 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 19, 11:00 UTC

Scheduled - CloudSigma would like to inform you that we are planning to perform scheduled maintenance on our API server in the Zurich cloud location. The aim of the maintenance is to perform the previously announced URL change from zrh.cloudsigma.com to gva.cloudsigma.com.

IMPACT:
There will be no impact on already existing/running customers’ virtual machines, hosts, network accessibility, and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface, for about 3 hours. After the maintenance work is complete, the API will respond to calls on its new domain name, and zrh.cloudsigma.com both, until the 22nd of October 2026.

As it was mentioned in our initial announcement about the upcoming domain change, we highly recommend that you update your bookmarks, automations and API calls to use the new domain.

While it is important for CloudSigma to perform maintenance such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience for our customers. We appreciate your patience and welcome any feedback.
Sep 14, 16:28 UTC

Sep `18`, `2026`

No incidents reported.

Sep `17`, `2026`

No incidents reported.

Status Page per location

Related

Scheduled Maintenance

[DUS] Storage Cluster Maintenance - Stage 1 Oct 5, 2026 07:00-16:00 UTC

[TYO] API Server Maintenance Oct 5, 2026 07:30-11:30 UTC

[DUS] Storage Cluster Maintenance - Stage 2 Oct 6, 2026 07:00-16:00 UTC

[RUH] API Server Maintenance Oct 8, 2026 17:00-19:00 UTC

Past Incidents

Oct 1, 2026

Sep 30, 2026

Sep 29, 2026

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Sep 27, 2026

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Sep 22, 2026

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Sep 20, 2026

Sep 19, 2026

Sep 18, 2026

Sep 17, 2026

[DUS] Storage Cluster Maintenance - Stage 1 Oct `5`, `2026` `07:00`-`16:00` UTC

[TYO] API Server Maintenance Oct `5`, `2026` `07:30`-`11:30` UTC

[DUS] Storage Cluster Maintenance - Stage 2 Oct `6`, `2026` `07:00`-`16:00` UTC

[RUH] API Server Maintenance Oct `8`, `2026` `17:00`-`19:00` UTC

Oct `1`, `2026`

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