CloudSigma Status

Nov `14`, `2026`

Completed - CloudSigma would like to inform you that the scheduled maintenance of our API server has been completed. The purpose of this maintenance was to complete the decommissioning of the former API endpoint, zrh.cloudsigma.com, following the migration to gva.cloudsigma.com on 19 September 2026. This maintenance ensured that all API requests are handled exclusively through the new endpoint, gva.cloudsigma.com, and that the previous endpoint is permanently decommissioned.

IMPACT:
There was no impact on existing or running virtual machines, hosts, network connectivity, or other running customer services.
However, the following temporary service interruptions were expected during the maintenance:
API and Web Interface: Customers will be unable to make API requests, either directly or through the Web Interface, for approximately 15 minutes.
Payments and Notifications: Payment initiation and notification services will be temporarily unavailable for approximately 5 minutes while the related services are updated.

The API is now accessible exclusively through gva.cloudsigma.com. The previous endpoint, zrh.cloudsigma.com, is no longer available.

Customers who are still using the previous API endpoint should ensure that their integrations and configurations are updated to use gva.cloudsigma.com to avoid connectivity issues.
Nov 14, 16:11 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 08:00 UTC

Scheduled - CloudSigma would like to inform you of scheduled maintenance on the API server in our Geneva/Zurich cloud location. The purpose of this maintenance is to complete the decommissioning of the former API endpoint, zrh.cloudsigma.com, following the migration to gva.cloudsigma.com on 19 September 2026. This maintenance will ensure that all API requests are handled exclusively through the new endpoint, gva.cloudsigma.com, and that the previous endpoint is permanently decommissioned.

IMPACT:
There will be no impact on existing or running virtual machines, hosts, network connectivity, or other running customer services.

However, the following temporary service interruptions are expected during the maintenance:
API and Web Interface: Customers will be unable to make API requests, either directly or through the Web Interface, for approximately 15 minutes.
Payments and Notifications: Payment initiation and notification services will be temporarily unavailable for approximately 5 minutes while the related services are updated.

Once the maintenance is completed, the API will be accessible exclusively through gva.cloudsigma.com. The previous endpoint, zrh.cloudsigma.com, will no longer be available.

Customers who are still using the previous API endpoint should ensure that their integrations and configurations are updated to use gva.cloudsigma.com to avoid connectivity issues after the maintenance.

Thank you for your understanding!
Nov 6, 15:49 UTC

[RUH] Emergency API Server Maintenance

Completed - CloudSigma would like to inform you that the emergency maintenance of our API server has been completed.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers were unable to perform calls to the API, directly or through the web interface (panel) for about 5 minutes. Also, a brief interruption of the web interface occurred.
Nov 14, 15:01 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 14:00 UTC

Scheduled - CloudSigma would like to inform you that we are planning to perform an emergency maintenance of our API server in the Riyadh cloud location.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility, and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface, for about 5 minutes. Also, a brief interruption of the web interface may occur.
Nov 11, 13:27 UTC

Nov `13`, `2026`

[DUB] Emergency API Server Maintenance

Completed - CloudSigma would like to inform you that the emergency maintenance of our API server has been completed.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers were unable to perform calls to the API, directly or through the web interface (panel) for about 5 minutes. Also, a brief interruption of the web interface occurred.
Nov 13, 21:02 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 20:00 UTC

Scheduled - CloudSigma would like to inform you that we are planning to perform emergency maintenance of our API server in the Dublin cloud location. The maintenance is required to address a critical security vulnerability and ensure the continued security and reliability of our services.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 5 minutes. Also, a brief interruption of the web interface may occur.
Nov 11, 03:16 UTC

[DUS] Emergency API Server Maintenance

Completed - CloudSigma would like to inform you that the emergency maintenance of our API server has been completed.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers were unable to perform calls to the API, directly or through the web interface (panel) for about 5 minutes. Also, a brief interruption of the web interface occurred.
Nov 13, 19:56 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 19:00 UTC

Scheduled - CloudSigma would like to inform you that we are planning to perform emergency maintenance of our API server in the Düsseldorf cloud location. The maintenance is required to address a critical security vulnerability and ensure the continued security and reliability of our services.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 5 minutes. Also, a brief interruption of the web interface may occur.
Nov 11, 03:14 UTC

[CRK] Emergency API Server Maintenance

Completed - The emergency API server maintenance has been successfully completed, and the necessary updates have been applied to address a critical security vulnerability and ensure the continued security and reliability of our services.

IMPACT:

During the maintenance, customers were temporarily unable to perform API calls, either directly or through the web interface, for approximately 5 minutes. A brief interruption of the web interface may also have occurred.
Nov 13, 14:13 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 13:00 UTC

Scheduled - CloudSigma would like to inform you that we are planning to perform emergency maintenance of our API server in the Clark cloud location. The maintenance is required to address a critical security vulnerability and ensure the continued security and reliability of our services.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 5 minutes. Also, a brief interruption of the web interface may occur.
Nov 11, 03:13 UTC

[TYO] Emergency API Server Maintenance

Completed - The emergency API server maintenance has been successfully completed, and the necessary updates have been applied to address a critical security vulnerability and ensure the continued security and reliability of our services.

IMPACT:

During the maintenance, customers were temporarily unable to perform API calls, either directly or through the web interface, for approximately 5 minutes. A brief interruption of the web interface may also have occurred.
Nov 13, 13:12 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 12:00 UTC

Scheduled - CloudSigma would like to inform you that we are planning to perform emergency maintenance of our API server in the Tokyo cloud location. The maintenance is required to address a critical security vulnerability and ensure the continued security and reliability of our services.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 5 minutes. Also, a brief interruption of the web interface may occur.
Nov 11, 03:12 UTC

Nov `12`, `2026`

[MNL] Storage Cluster Maintenance - Stage 3

Completed - CloudSigma would like to inform you that the planned maintenance of our storage cluster, in the Manila cloud location, was completed successfully.

IMPACT:
During the maintenance work, there was no impact on running VMs, nor on the cloud performance.
Nov 12, 22:08 UTC

Update - CloudSigma would like to inform you that the OS upgrades of the storage nodes sustaining the cloud's storage cluster have been extended by 2 additional hours.

IMPACT:
There is no service impact, except a slight increase in the I/O operations.
Nov 12, 18:58 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 08:01 UTC

Scheduled - CloudSigma would like to inform you that we were unable to complete all the planned maintenance works during the previous maintenance window. Therefore, we will need to perform an additional Stage 3 maintenance to continue the OS upgrades of the storage nodes sustaining the cloud's storage cluster.

IMPACT:
There will be no service impact, except a slight increase in the I/O operations.
Nov 11, 15:15 UTC

[CRK] Network Maintenance

Completed - CloudSigma would like to inform you that the scheduled Network maintenance in our Clark cloud was successfully completed.

IMPACT:
No interruption or degraded performance was observed during the maintenance of the network infrastructure.
Nov 12, 14:28 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 09:00 UTC

Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our Network infrastructure of the Clark cloud. More precisely, we will be performing upgrades on the routers supporting the cloud.

IMPACT:
There will be no impact on already existing/running customers’ virtual machines, hosts, network accessibility, and/or any other running services.
Nov 5, 08:46 UTC

[MNL] Emergency API Server Maintenance

Completed - The emergency API server maintenance has been successfully completed, and the necessary updates have been applied to address a critical security vulnerability and ensure the continued security and reliability of our services.

IMPACT:
During the maintenance, customers were temporarily unable to perform API calls, either directly or through the web interface, for approximately 5 minutes. A brief interruption of the web interface may also have occurred.
Nov 12, 13:23 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 12:00 UTC

Scheduled - CloudSigma would like to inform you that we are planning to perform emergency maintenance of our API server in the Manila cloud location. The maintenance is required to address a critical security vulnerability and ensure the continued security and reliability of our services.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 5 minutes. Also, a brief interruption of the web interface may occur.
Nov 11, 02:47 UTC

[MTY] Emergency API Server Maintenance

Completed - The emergency API server maintenance has been successfully completed, and the necessary updates have been applied to address a critical security vulnerability and ensure the continued security and reliability of our services.

IMPACT:
During the maintenance, customers were temporarily unable to perform API calls, either directly or through the web interface, for approximately 5 minutes. A brief interruption of the web interface may also have occurred.
Nov 12, 09:52 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 09:01 UTC

Scheduled - CloudSigma would like to inform you that we are planning to perform emergency maintenance of our API server in the Monterrey cloud location. The maintenance is required to address a critical security vulnerability and ensure the continued security and reliability of our services.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 5 minutes. Also, a brief interruption of the web interface may occur.
Nov 11, 02:45 UTC

[WDC] Emergency API Server Maintenance

Completed - The emergency API server maintenance has been successfully completed, and the necessary updates have been applied to ensure the continued security and reliability of our services.

IMPACT:
During the maintenance, customers were temporarily unable to perform API calls, either directly or through the web interface, for approximately 5 minutes. A brief interruption of the web interface may also have occurred.
Nov 12, 09:15 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 08:00 UTC

Scheduled - Alpha3 Cloud would like to inform you that we are planning to perform emergency maintenance of our API server in the Washington DC cloud location. The maintenance is required to address a critical security vulnerability and ensure the continued security and reliability of our services.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 5 minutes. Also, a brief interruption of the web interface may occur.
Nov 11, 02:44 UTC

[GVA][FRA] ISP Network Maintenance

Completed - CloudSigma would like to inform you that one of our upstream Internet Service Providers (ISPs), in Geneva and Frankfurt, successfully performed maintenance of their network infrastructure.

IMPACT:
During this time frame, traffic was rerouted through one of our other lines. No impact was experienced on running virtual machines, hosts, private network accessibility, and/or any other running services.
Nov 12, 09:09 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 05:00 UTC

Scheduled - CloudSigma would like to inform you that one of our internet service providers, for the Geneva and Frankfurt cloud locations, is going to perform a planned maintenance of their network.

IMPACT:
During this time frame, the traffic will be rerouted through one of our other lines. No impact is expected on running virtual machines, hosts, private network accessibility and/or any other running services.
Nov 5, 11:45 UTC

Nov `11`, `2026`

[MNL] Storage Cluster Maintenance - Stage 2

Completed - CloudSigma would like to inform you that the planned maintenance of our storage cluster, in the Manila cloud location, was completed successfully. The maintenance aimed to perform OS upgrades of the storage nodes sustaining the cloud's storage cluster.

IMPACT:
During the maintenance work, there was no impact on running VMs, nor on the cloud performance.
Nov 11, 21:16 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 08:00 UTC

Scheduled - CloudSigma would like to inform you that we are planning to do scheduled maintenance of our storage cluster in the Manila cloud location. The maintenance aims to perform OS upgrades of the storage nodes sustaining the cloud's storage cluster.

IMPACT:
There will be no service impact, except a slight increase in the I/O operations.
Nov 11, 06:49 UTC

[CRK] Network Maintenance

Completed - CloudSigma would like to inform you that the scheduled Network maintenance in our Clark cloud was successfully completed.

IMPACT:
No interruption or degraded performance was observed during the maintenance of the network infrastructure.
Nov 11, 14:48 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 09:00 UTC

Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our Network infrastructure of the Clark cloud. More precisely, we will be performing upgrades on the routers supporting the cloud.

IMPACT:
There will be no impact on already existing/running customers’ virtual machines, hosts, network accessibility, and/or any other running services.
Nov 4, 00:48 UTC

[MNL] Storage Cluster Maintenance - Stage 1

Completed - CloudSigma would like to inform you that the planned maintenance of our storage cluster, in the Manila cloud location, was completed successfully. The maintenance aimed to perform upgrades of the storage nodes sustaining the cluster.

IMPACT:
During the maintenance work, there was no impact on running VMs, nor on the cloud performance.
Nov 11, 02:08 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 10, 08:00 UTC

Scheduled - CloudSigma would like to inform you that we are planning to do scheduled maintenance of our storage cluster in the Manila cloud location. The maintenance aims to perform OS upgrades of the storage nodes sustaining the cloud's storage cluster.

IMPACT:
There will be no service impact, except a slight increase in the I/O operations.
Nov 3, 01:42 UTC

Nov `10`, `2026`

[GVA][FRA] ISP Network Maintenance

Completed - CloudSigma would like to inform you that one of our upstream Internet Service Providers (ISPs), in Geneva & Frankfurt have successfully performed maintenance of their network infrastructure.

IMPACT:
During this time frame, traffic was rerouted through one of our other lines. No impact was experienced on running virtual machines, hosts, private network accessibility, and/or any other running services.
Nov 10, 08:18 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 10, 05:00 UTC

Scheduled - CloudSigma would like to inform you that one of our internet service providers, for the Geneva and Frankfurt cloud locations, is going to perform a planned maintenance of their network.

IMPACT:
During this time frame, the traffic will be rerouted through one of our other lines. No impact is expected on running virtual machines, hosts, private network accessibility and/or any other running services.
Nov 3, 01:53 UTC

Nov `9`, `2026`

[TYO] Network Maintenance

Completed - CloudSigma would like to inform you that the scheduled Network maintenance in our Tokyo cloud was successfully completed.

IMPACT:
No interruption or degraded performance was observed during the maintenance of the network infrastructure.
Nov 9, 17:48 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 9, 09:00 UTC

Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our Network infrastructure of the Tokyo cloud. More precisely, we will be performing upgrades on the routers supporting the cloud.

IMPACT:
There will be no impact on already existing/running customers’ virtual machines, hosts, network accessibility, and/or any other running services.
Nov 1, 21:37 UTC

Nov `8`, `2026`

No incidents reported.

Nov `7`, `2026`

No incidents reported.

Nov `6`, `2026`

[MTY] Hardware maintenance

Completed - CloudSigma would like to inform you that the planned hardware maintenance in the Monterrey cloud location, was completed successfully. The maintenance aimed at replacing a faulty drive in the storage cluster.

IMPACT:
During the maintenance work, there was no impact on running VMs, nor on the cloud performance.
Nov 6, 17:23 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 15:00 UTC

Scheduled - CloudSigma would like to inform you that we are planning to perform hardware maintenance at our Monterrey cloud location. During this maintenance, we will replace a faulty drive in the storage cluster.

IMPACT:
There will be no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services.
Nov 5, 12:56 UTC

[TYO] Network Maintenance

Completed - CloudSigma would like to inform you that the scheduled Network maintenance in our Tokyo cloud was successfully completed.

IMPACT:
No interruption or degraded performance was observed during the maintenance of the network infrastructure.
Nov 6, 14:46 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 09:00 UTC

Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our Network infrastructure of the Tokyo cloud. More precisely, we will be performing upgrades on the routers supporting the cloud.

IMPACT:
There will be no impact on already existing/running customers’ virtual machines, hosts, network accessibility, and/or any other running services.
Oct 30, 04:13 UTC

[TYO] Storage Cluster Maintenance - Stage 2

Completed - CloudSigma would like to inform you that the planned maintenance of our storage cluster, in the Tokyo cloud location, was completed successfully. The maintenance aimed to upgrade the OSs of the storage nodes supporting the cloud's storage cluster.

IMPACT:
During the maintenance work, there was no impact on running VMs, nor on the cloud performance.
Nov 6, 14:33 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 08:00 UTC

Scheduled - CloudSigma would like to inform you that we are planning to do scheduled maintenance of our storage cluster in the Tokyo cloud location. The maintenance aims to upgrade the OSs of the storage nodes supporting the cloud's storage cluster.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services.
Nov 5, 18:55 UTC

Nov `5`, `2026`

[GVA] API Server Maintenance

Completed - CloudSigma would like to inform you that the scheduled maintenance of our API server has been completed.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers were unable to perform calls to the API, directly or through the web interface (panel) for about 5 minutes. Also, a brief interruption of the web interface occurred.
Nov 5, 20:34 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 5, 19:00 UTC

Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Geneva cloud location.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 5 minutes. Also, a brief interruption of the web interface may occur.
Oct 29, 23:12 UTC

[TYO] Storage Cluster Maintenance - Stage 1

Completed - CloudSigma would like to inform you that the planned maintenance of our storage cluster, in the Tokyo cloud location, was completed successfully. The maintenance aimed to upgrade the OSs of the storage nodes supporting the cloud's storage cluster.

IMPACT:
During the maintenance work, there was no impact on running VMs, nor on the cloud performance.
Nov 5, 18:43 UTC

Update - CloudSigma would like to inform you that the scheduled maintenance of our storage cluster in the Tokyo cloud location has been extended by 2 additional hours. The maintenance aims to upgrade the OSs of the storage nodes supporting the cloud's storage cluster.

IMPACT:
There is no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services.
Nov 5, 17:12 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 5, 08:00 UTC

Scheduled - CloudSigma would like to inform you that we are planning to do scheduled maintenance of our storage cluster in the Tokyo cloud location. The maintenance aims to upgrade the OSs of the storage nodes supporting the cloud's storage cluster.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services.
Oct 29, 03:09 UTC

[TYO] Unavailable PaaS Panel

Resolved - CloudSigma would like to inform you that the PaaS interface is now accessible. There was no interruption to the environments already running.

Please accept our sincere apologies for any inconvenience this may have caused.
Nov 5, 15:32 UTC

Investigating - CloudSigma would like to inform you that the PaaS panel is currently unavailable. Our Operations team is investigating the issue and working to restore availability as soon as possible.

We apologize for the inconvenience and thank you for your patience and understanding.
Nov 5, 13:50 UTC

[TYO] Emergency API Server Maintenance

Completed - CloudSigma would like to inform you that the emergency maintenance of our API server has been completed.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility, and/or any other running services. During the maintenance, customers were unable to perform calls to the API, directly or through the web interface (panel), for about 5 minutes. Also, a brief interruption of the web interface occurred.
Nov 5, 12:34 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 5, 12:00 UTC

Scheduled - CloudSigma would like to inform you that we need to perform emergency maintenance on our API server in the Tokyo cloud location.

IMPACT:
There will be no impact on already existing/running customers' virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 5 minutes. Also, a brief interruption of the web interface may occur.
Nov 5, 09:37 UTC

[GVA][FRA] ISP Network Maintenance

Completed - CloudSigma would like to inform you that one of our upstream Internet Service Providers (ISPs), in Frankfurt & Geneva has successfully performed maintenance on their network infrastructure.

IMPACT:
There was no interruption of network connectivity during the maintenance. The traffic was automatically re-routed through our backup provider.
Nov 5, 08:04 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 5, 05:00 UTC

Scheduled - CloudSigma would like to inform you that one of our internet service providers, for the Geneva and Frankfurt cloud locations, is going to perform a planned maintenance of their network.

IMPACT:
During this time frame, the traffic will be rerouted through one of our other lines. No impact is expected on running virtual machines, hosts, private network accessibility and/or any other running services.
Oct 29, 03:36 UTC

Nov `4`, `2026`

No incidents reported.

Nov `3`, `2026`

[GVA][FRA] ISP Network Maintenance

Completed - CloudSigma would like to inform you that one of our upstream Internet Service Providers (ISPs), in Frankfurt & Geneva have successfully performed the maintenance of their network infrastructure.

IMPACT:
During this time frame, the traffic was rerouted through one of our other lines. No impact was experienced on running virtual machines, hosts, private network accessibility, and/or any other running services.
Nov 3, 08:09 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 3, 05:00 UTC

Scheduled - CloudSigma would like to inform you that one of our internet service providers, for the Geneva and Frankfurt cloud locations, is going to perform a planned maintenance of their network.

IMPACT:
During this time frame, the traffic will be rerouted through one of our other lines. No impact is expected on running virtual machines, hosts, private network accessibility and/or any other running services.
Oct 27, 21:48 UTC

Nov `2`, `2026`

[CAI] Network Outage

Resolved - Cloudsigma would like to inform you that the network connectivity issue affecting the Cairo location has been resolved, and affected services are now operating normally.

We will continue to monitor the environment to ensure stability.

We apologize for the disruption and appreciate your patience and understanding.
Nov 2, 18:29 UTC

Investigating - Cloudsigma would like to inform you that we are currently experiencing network connectivity issues affecting our Cairo location. As a result, the WebApp and virtual machines within this network may be intermittently unreachable.

Our teams are actively working on mitigation measures to restore normal service. We will continue to monitor the situation closely and provide updates as more information becomes available.

We apologize for any inconvenience this may cause and appreciate your patience.
Nov 2, 15:31 UTC

[JHB] Network Maintenance - Stage 2

Completed - CloudSigma would like to inform you that the scheduled Network maintenance in our Johor cloud was successfully completed.

IMPACT:
No interruption or degraded performance was observed during the maintenance of the network infrastructure.
Nov 2, 14:42 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 2, 09:00 UTC

Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance on our Network infrastructure for the Johor cloud. More precisely, we will be performing upgrades on the routers supporting the cloud.

IMPACT:
There will be no impact on existing/running customers’ virtual machines, hosts, network accessibility, and/or any other running services.
Oct 26, 02:17 UTC

[TYO] PaaS Maintenance

Completed - CloudSigma would like to inform you that the scheduled maintenance of our PaaS server has been completed.

IMPACT:
There was no impact on already existing/running customers’ virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers were not able to access the PaaS platform.
Nov 2, 13:10 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 2, 11:00 UTC

Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our PaaS platform in the Tokyo cloud location.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers may not be able to access the PaaS platform.
Oct 26, 23:05 UTC

Nov `1`, `2026`

[CAI] Network Outage

Resolved - Cloudsigma would like to inform you that the network connectivity issue affecting the Cairo location has been resolved, and affected services are now operating normally.

We will continue to monitor the environment to ensure stability.

We apologize for the disruption and appreciate your patience and understanding.
Nov 1, 12:49 UTC

Investigating - Cloudsigma would like to inform you that we are currently experiencing network connectivity issues affecting our Cairo location. As a result, the WebApp and virtual machines within this network may be intermittently unreachable.

Our teams are actively working on mitigation measures to restore normal service. We will continue to monitor the situation closely and provide updates as more information becomes available.

We apologize for any inconvenience this may cause and appreciate your patience.
Nov 1, 12:00 UTC

Oct `31`, `2026`

[CRK] Data Center Maintenance

Completed - CloudSigma would like to inform you that the Data Center maintenance of our infrastructure in the Clark cloud location was completed successfully.

IMPACT:
There was no impact on any of the existing servers, drives, or networking, as our equipment has the required level of redundancy.
Oct 31, 20:58 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 31, 00:00 UTC

Scheduled - CloudSigma would like to inform you that we are going to perform a scheduled Data Center Maintenance in the Clark cloud location. During the maintenance, we will conduct preventive activities on part of the infrastructure supporting the DC.

IMPACT:
There will be no impact on any of the existing servers, drives, or networking, as our equipment has the required level of redundancy.
Oct 24, 23:17 UTC

Status Page per location

Related

Scheduled Maintenance

[MNL2] Network Maintenance Nov 16, 2026 09:00-15:00 UTC

[MNL2] Emergency API Server Maintenance Nov 16, 2026 12:00-13:00 UTC

[PER] Emergency API Server Maintenance Nov 16, 2026 13:00-14:00 UTC

[CAI] Emergency API Server Maintenance Nov 16, 2026 18:00-19:00 UTC

[FRA] Emergency API Server Maintenance Nov 16, 2026 19:00-20:00 UTC

[MNL2] Network Maintenance Nov 17, 2026 09:00-15:00 UTC

[JHB] Emergency API Server Maintenance Nov 17, 2026 12:00-13:00 UTC

[FRA] Storage Cluster Maintenance Nov 18, 2026 08:00-17:00 UTC

[FRA] Storage Cluster Maintenance - Stage 2 Nov 19, 2026 08:00-17:00 UTC

[MNL] Network Maintenance Nov 19, 2026 09:00-15:00 UTC

[MNL] Network Maintenance Nov 20, 2026 09:00-15:00 UTC

Past Incidents

Nov 14, 2026

Nov 13, 2026

Nov 12, 2026

Nov 11, 2026

Nov 10, 2026

Nov 9, 2026

Nov 8, 2026

Nov 7, 2026

Nov 6, 2026

Nov 5, 2026

Nov 4, 2026

Nov 3, 2026

Nov 2, 2026

Nov 1, 2026

Oct 31, 2026

[MNL2] Network Maintenance Nov `16`, `2026` `09:00`-`15:00` UTC

[MNL2] Emergency API Server Maintenance Nov `16`, `2026` `12:00`-`13:00` UTC

[PER] Emergency API Server Maintenance Nov `16`, `2026` `13:00`-`14:00` UTC

[CAI] Emergency API Server Maintenance Nov `16`, `2026` `18:00`-`19:00` UTC

[FRA] Emergency API Server Maintenance Nov `16`, `2026` `19:00`-`20:00` UTC

[MNL2] Network Maintenance Nov `17`, `2026` `09:00`-`15:00` UTC

[JHB] Emergency API Server Maintenance Nov `17`, `2026` `12:00`-`13:00` UTC

[FRA] Storage Cluster Maintenance Nov `18`, `2026` `08:00`-`17:00` UTC

[FRA] Storage Cluster Maintenance - Stage 2 Nov `19`, `2026` `08:00`-`17:00` UTC

[MNL] Network Maintenance Nov `19`, `2026` `09:00`-`15:00` UTC

[MNL] Network Maintenance Nov `20`, `2026` `09:00`-`15:00` UTC

Nov `14`, `2026`

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Oct `31`, `2026`