All Systems Operational

Zürich Cloud Operational
90 days ago
100.0 % uptime
Today
Geneva Cloud Operational
90 days ago
100.0 % uptime
Today
Frankfurt Cloud Operational
90 days ago
100.0 % uptime
Today
Dusseldorf Cloud Operational
90 days ago
100.0 % uptime
Today
Dublin Cloud Operational
90 days ago
100.0 % uptime
Today
Washington DC Cloud Operational
90 days ago
100.0 % uptime
Today
Honolulu Cloud Operational
90 days ago
100.0 % uptime
Today
Monterrey Cloud Operational
90 days ago
99.66 % uptime
Today
Perth Cloud Operational
90 days ago
100.0 % uptime
Today
Riyadh Cloud Operational
90 days ago
99.97 % uptime
Today
Tokyo Cloud Operational
90 days ago
100.0 % uptime
Today
Manila Cloud Operational
90 days ago
99.95 % uptime
Today
Manila 2 Cloud Operational
90 days ago
100.0 % uptime
Today
Clark Cloud Operational
90 days ago
100.0 % uptime
Today
Johor Bahru Cloud Operational
90 days ago
100.0 % uptime
Today
Cairo cloud Operational
90 days ago
99.91 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

[MNL2] Hardware Maintenance Jun 4, 2026 12:00-14:00 UTC

CloudSigma would like to inform you that we are planning to perform hardware maintenance at our Manila 2 cloud location. During the maintenance, we will be working on expanding the storage capacity of the cloud.

IMPACT:
There will be no impact on already existing customers’ virtual machines, hosts, network accessibility, and/or any other running services.

Posted on May 29, 2026 - 09:41 UTC
May 29, 2026

No incidents reported today.

May 28, 2026
Completed - CloudSigma would like to inform you that the planned hardware maintenance in the Monterrey cloud location was completed successfully. During the maintenance, we worked on expanding the capacity of the Monterrey cloud by adding additional compute hosts.

IMPACT:
During the maintenance work, there was no impact on running VMs, nor on the cloud performance.

May 28, 18:14 UTC
Update - We would like to inform you that the maintenance works will be extended by an additional hour.
May 28, 17:13 UTC
Update - We would like to inform you that the maintenance works will be extended by an additional hour.
May 28, 16:21 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 15:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform hardware maintenance at our Monterrey cloud location. During the maintenance, we will be working on expanding the capacity of the Monterrey cloud by adding additional compute hosts.

IMPACT:
There will be no impact on already existing customers’ virtual machines, hosts, network accessibility, and/or any other running services.

May 28, 09:57 UTC
Completed - CloudSigma would like to inform you that maintenance of Data Center maintenance of our infrastructure in the Dublin cloud location has been completed.

IMPACT:
There was no impact on any of the existing servers, drives, or networking, as our equipment has the required level of redundancy.

May 28, 12:01 UTC
Update - CloudSigma would like to inform you that due to project delays the ongoing Data Center maintenance of our infrastructure in the Dublin cloud location will be extended to the end of 2026-05-28.

IMPACT:
There will be no impact on any of the existing servers, drives, or networking, as our equipment has the required level of redundancy.

Apr 15, 14:31 UTC
Update - CloudSigma would like to inform you that the ongoing Data Center maintenance of our infrastructure in the Dublin cloud location will be extended to the end of 2026-04-24."

IMPACT:
There will be no impact on any of the existing servers, drives, or networking, as our equipment has the required level of redundancy.

Mar 20, 08:18 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 23, 00:00 UTC
Scheduled - CloudSigma would like to inform you that we are going to perform a scheduled Data Center maintenance of our infrastructure in the Dublin cloud location. During the maintenance, the Servecentric Data Centre facility will upgrade its Utility Supplies. The maintenance will last from 2026-01-23 to the end of 2026-03-26.

IMPACT:
There will be no impact on any of the existing servers, drives, or networking, as our equipment has the required level of redundancy.

Jan 17, 08:09 UTC
May 27, 2026
Resolved - CloudSigma would like to inform you that the issues affecting our PaaS infrastructure in Frankfurt have been resolved.

Thank you for your patience and understanding.

May 27, 16:44 UTC
Investigating - CloudSigma would like to inform you that we are currently experiencing issues with the PaaS Panels in the Frankfurt Cloud location.

Our Operations teams are working on resolving the situation. Updates will be announced as soon as provided. Please accept our sincere apologies for any inconvenience caused.

May 27, 16:28 UTC
May 26, 2026
Completed - CloudSigma would like to inform you that the planned hardware maintenance in the Monterrey cloud location, was completed successfully. During the maintenance, we worked on expanding the capacity of the Monterrey cloud by adding additional compute hosts.

IMPACT:
During the maintenance work, there was no impact on running VMs, nor on the cloud performance.

May 26, 17:33 UTC
Update - CloudSigma would like to inform you that the hardware maintenance at our Monterrey cloud location has been extended by 1 additional hour. During the maintenance, we will be working on expanding the capacity of the Monterrey cloud by adding additional compute hosts.

IMPACT:
There will be no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services.

May 26, 16:19 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 26, 15:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform hardware maintenance at our Monterrey cloud location. During the maintenance, we will be working on expanding the capacity of the Monterrey cloud by adding additional compute hosts.

IMPACT:
There will be no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services.

May 26, 08:43 UTC
Completed - CloudSigma would like to inform you that one of our upstream Internet Service Providers (ISPs) in the Clark cloud location has cancelled the scheduled maintenance. A new schedule will be communicated once confirmed.

IMPACT:
No service impact was expected during the original maintenance window.

May 26, 14:44 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 26, 14:00 UTC
Scheduled - CloudSigma would like to inform you that one of our internet service providers, for the Clark cloud location, is going to perform an Emergency maintenance of their network. During the maintenance, our provider will perform a hardware upgrade of the network routers.

IMPACT:
During this time frame, the traffic will be rerouted through one of our other lines. No impact is expected on running virtual machines, hosts, private network accessibility and/or any other running services.

May 24, 00:05 UTC
May 25, 2026

No incidents reported.

May 24, 2026
Completed - CloudSigma would like to inform you that the scheduled network maintenance on the 21st of May in our Frankfurt cloud was successfully completed at the announced time.

IMPACT:
No interruption or degraded performance was observed during the maintenance of the network infrastructure.

May 24, 22:38 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 22:00 UTC
Scheduled - CloudSigma would like to inform you that one of our internet service providers, for the Frankfurt cloud location, is going to perform a planned maintenance of their network.

IMPACT:
During this time frame, the traffic will be rerouted through one of our other lines. No impact is expected on running virtual machines, hosts, private network accessibility and/or any other running services.

May 15, 13:47 UTC
Resolved - CloudSigma would like to inform you that the network issue affecting our Riyadh cloud location has been resolved.

Our team will continue to monitor the environment to ensure ongoing stability. We sincerely apologise for the inconvenience caused and thank you for your patience.

May 24, 17:19 UTC
Investigating - We would like to inform you that a network issue in our Riyadh cloud location has reoccurred. This is currently resulting in degraded performance and packet loss.

We sincerely apologise for the inconvenience. Our team is actively investigating the issue and taking steps to restore full functionality as quickly as possible.

May 24, 12:44 UTC
Resolved - CloudSigma would like to inform you that experienced packet loss on the Riyhad cloud has subsided.

Thank you for your patience, & we apologise for any inconvenience caused. We will investigate further the cause of the network issues experienced.

May 24, 10:49 UTC
Update - CloudSigma would like to inform you that the issue affecting our WebApp has subsided. We are still observing packet loss on the cloud and are in contact with our service provider to investigate the matter further.

Thank you for your patience and understanding on the matter.

May 24, 10:30 UTC
Investigating - CloudSigma would like to inform you that we are facing issues with the Riyadh webapp being unavailable. We are investigating the cause of the issue. Virtual machines on the cloud are not reachable.

We apologize for any inconvenience caused. Our operations team is investigating the matter

May 24, 09:57 UTC
May 23, 2026

No incidents reported.

May 22, 2026
Completed - CloudSigma would like to inform you that the scheduled Network maintenance in our Manila cloud was successfully completed.

IMPACT:
No interruption or degraded performance was observed during the maintenance of the network infrastructure.

May 22, 13:52 UTC
Update - CloudSigma would like to inform you that the maintenance works will be extended by an additional hour.
May 22, 13:34 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 22, 11:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our Network infrastructure of the Manila 2 cloud. More precisely, we will be updating the routers supporting the cloud.

IMPACT:
There will be no impact on already existing/running virtual machines, hosts, network accessibility, and/or any other running services.

May 15, 00:13 UTC
Completed - CloudSigma would like to inform you that the scheduled Network maintenance in our Riyadh cloud was successfully completed.

IMPACT:
No interruption or degraded performance was observed during the maintenance of the network infrastructure.

May 22, 10:09 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 22, 08:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our Network infrastructure of the Riyadh cloud. More precisely, we will be updating the routers supporting the cloud.

IMPACT:
There will be no impact on already existing/running virtual machines, hosts, network accessibility, and/or any other running services.

May 15, 00:29 UTC
Completed - CloudSigma would like to inform you that the planned hardware maintenance in the Monterrey cloud location, has been postponed until further notice. The maintenance aimed at expanding the capacity of the Monterrey cloud by adding additional compute hosts.

IMPACT:
There was no impact on running VMs, nor on the cloud performance.

May 22, 00:17 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform hardware maintenance at our Monterrey cloud location. During the maintenance, we will be working on expanding the capacity of the Monterrey cloud by adding additional compute hosts.

IMPACT:
There will be no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services.

May 18, 13:23 UTC
May 21, 2026
Completed - CloudSigma would like to inform you that one of our upstream Internet Service Providers (ISPs) for the Zurich, Geneva, and Frankfurt cloud locations successfully performed maintenance of their network infrastructure.

IMPACT:
During this time frame, the traffic was rerouted through one of our other lines. There was no impact on running virtual machines, hosts, private network accessibility and/or any other running services.

May 21, 19:48 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 15:30 UTC
Scheduled - CloudSigma would like to inform you that one of our internet service providers, for the Zurich, Geneva and Frankfurt cloud locations, is going to perform a planned maintenance of their network.

IMPACT:
During this time frame, the traffic will be rerouted through one of our other lines. No impact is expected on running virtual machines, hosts, private network accessibility and/or any other running services.

May 14, 03:25 UTC
Completed - CloudSigma would like to inform you that the scheduled Network maintenance in our Frankfurt cloud was successfully completed.

IMPACT:
No interruption or degraded performance was observed during the maintenance of the network infrastructure.

May 21, 13:51 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 11:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our Network infrastructure of the Düsseldorf cloud. More precisely, we will be updating the routers supporting the cloud.

IMPACT:
There will be no impact on already existing/running virtual machines, hosts, network accessibility, and/or any other running services.

May 14, 02:55 UTC
Completed - CloudSigma would like to inform you that the scheduled Network maintenance in our Frankfurt cloud was successfully completed.

IMPACT:
No interruption or degraded performance was observed during the maintenance of the network infrastructure.

May 21, 10:11 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 08:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our Network infrastructure of the Frankfurt cloud. More precisely, we will be updating the routers supporting the cloud.

IMPACT:
There will be no impact on already existing/running virtual machines, hosts, network accessibility, and/or any other running services.

May 15, 12:44 UTC
May 20, 2026
Completed - The scheduled maintenance has been completed.
May 20, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 15:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform hardware maintenance at our Monterrey cloud location. During the maintenance, we will be working on expanding the capacity of the Monterrey cloud by adding additional compute hosts.

IMPACT:
There will be no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services.

May 18, 13:15 UTC
Completed - CloudSigma would like to inform you that the scheduled Network maintenance in our Clark cloud was successfully completed.

IMPACT:
No interruption or degraded performance was observed during the maintenance of the network infrastructure.

May 20, 12:52 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 11:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our Network infrastructure of the Clark cloud. We will be upgrading the software on the routers sustaining the cloud.

IMPACT:
There will be no impact on already existing/running customers’ virtual machines, hosts, network accessibility, and/or any other running services.

May 13, 19:31 UTC
Completed - CloudSigma would like to inform you that the scheduled Network maintenance in our Manila cloud was successfully completed.

IMPACT:
No interruption or degraded performance was observed during the maintenance of the network infrastructure.

May 20, 09:46 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 08:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our Network infrastructure of the Manila cloud. We will be upgrading the software on the routers sustaining the cloud.

IMPACT:
There will be no impact on already existing/running customers’ virtual machines, hosts, network accessibility, and/or any other running services.

May 13, 19:28 UTC
May 19, 2026
Completed - CloudSigma would like to inform you that the planned hardware maintenance in the Riyadh cloud location, was completed successfully. During the maintenance, we replaced failed drives in some of the servers sustaining the cloud.

IMPACT:
During the maintenance work, there was no impact on running VMs, nor on the cloud performance.

May 19, 17:07 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 14:30 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform hardware maintenance at our Riyadh cloud location. During the maintenance, we will be replacing failed drives in some of the servers sustaining the cloud.

IMPACT:
There will be no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services.

May 18, 11:22 UTC
Completed - CloudSigma would like to inform you that the scheduled Network maintenance in our Cairo cloud was successfully completed.

IMPACT:
No interruption or degraded performance was observed during the maintenance of the network infrastructure.

May 19, 10:48 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 08:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our Network infrastructure of the Cairo cloud. We will be upgrading the software on the routers sustaining the cloud.

IMPACT:
There will be no impact on already existing/running customers’ virtual machines, hosts, network accessibility, and/or any other running services.

May 12, 14:03 UTC
May 18, 2026
Completed - CloudSigma would like to inform you that the scheduled Network maintenance in our Dublin cloud was successfully completed.

IMPACT:
No interruption or degraded performance was observed during the maintenance of the network infrastructure.

May 18, 12:39 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 11:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our Network infrastructure of the Dublin cloud. More precisely, we will be updating the routers supporting the cloud.

IMPACT:
There will be no impact on already existing/running virtual machines, hosts, network accessibility, and/or any other running services.

May 12, 07:45 UTC
Completed - CloudSigma would like to inform you that the scheduled Network maintenance in our Geneva cloud was successfully completed.

IMPACT:
No interruption or degraded performance was observed during the maintenance of the network infrastructure.

May 18, 10:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 08:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our Network infrastructure of the Geneva cloud. More precisely, we will be upgrading the software on our routers sustaining the cloud.

IMPACT:
There will be no impact on already existing/running customers’ virtual machines, hosts, network accessibility, and/or any other running services.

May 11, 17:12 UTC
May 17, 2026
Resolved - CloudSigma would like to inform you that the affected vhosts in the Monterrey cloud location are operational and stable.

We apologize for any inconvenience caused.

May 17, 21:01 UTC
Monitoring - CloudSigma would like to inform you that the affected hosts in the Monterrey cloud location are operational.

Our team continues to monitor and review the environment to ensure platform stability following the incident.

We will provide further updates if additional information becomes available.

May 17, 19:38 UTC
Identified - CloudSigma would like to inform you that we are currently experiencing an issue affecting some of our vhosts in the Monterrey cloud location.

Our team is actively working to restore the affected hosts as quickly as possible.

We will continue to provide updates as more information becomes available.

May 17, 17:28 UTC
May 16, 2026

No incidents reported.

May 15, 2026

No incidents reported.