CloudSigma

Status Page per location

Switzerland, Zurich Status Page

Switzerland, Geneva Status Page

Germany, Frankfurt Status Page

Germany, Dusseldorf Status Page

Australia, Perth Status Page

Ireland, Dublin Status Page

Japan, Tokyo Status Page

Philippines, Manila Status Page

Philippines, Clark Status Page

Philippines, Manila-2 Status Page

Saudi Arabia, Riyadh Status Page

United States, Honolulu Status Page

United States, Washington DC Status Page

Egypt, Cairo Status Page

Malaysia, Johor Bahru Status Page

Mexico, Monterey Status Page

[RUH] Degraded API Performance
Investigating - CloudSigma would like to inform you that we are facing a performance issue with the API in the Riyadh cloud location. Users may experience issues with WebApp logging out user session and with resources appearing as unavailable. There is no impact to running Virtual Machines on the cloud

Our Operations Team is looking into the matter. We apologize for any inconvenience caused.
Apr 28, 2026 - 05:27 UTC
[DUB] Power Maintenance
Update - CloudSigma would like to inform you that due to project delays the ongoing Data Center maintenance of our infrastructure in the Dublin cloud location will be extended to the end of 2026-05-28.

IMPACT:
There will be no impact on any of the existing servers, drives, or networking, as our equipment has the required level of redundancy.
Apr 15, 2026 - 14:31 UTC
Update - CloudSigma would like to inform you that the ongoing Data Center maintenance of our infrastructure in the Dublin cloud location will be extended to the end of 2026-04-24."

IMPACT:
There will be no impact on any of the existing servers, drives, or networking, as our equipment has the required level of redundancy.
Mar 20, 2026 - 08:18 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 23, 2026 - 00:00 UTC
Scheduled - CloudSigma would like to inform you that we are going to perform a scheduled Data Center maintenance of our infrastructure in the Dublin cloud location. During the maintenance, the Servecentric Data Centre facility will upgrade its Utility Supplies. The maintenance will last from 2026-01-23 to the end of 2026-03-26.

IMPACT:
There will be no impact on any of the existing servers, drives, or networking, as our equipment has the required level of redundancy.
Jan 23, 2026 00:00 - Apr 24, 2026 00:00 UTC
Uptime over the past 90 days. View historical uptime.
Zürich Cloud Operational
90 days ago
100.0 % uptime
Today
Geneva Cloud Operational
90 days ago
100.0 % uptime
Today
Frankfurt Cloud Operational
90 days ago
100.0 % uptime
Today
Dusseldorf Cloud Operational
90 days ago
100.0 % uptime
Today
San Jose Cloud Operational
90 days ago
100.0 % uptime
Today
Washington DC Cloud Operational
90 days ago
100.0 % uptime
Today
Honolulu Cloud Operational
90 days ago
100.0 % uptime
Today
Perth Cloud Operational
90 days ago
100.0 % uptime
Today
Riyadh Cloud Degraded Performance
90 days ago
100.0 % uptime
Today
Dublin Cloud Operational
90 days ago
100.0 % uptime
Today
Tokyo Cloud Operational
90 days ago
100.0 % uptime
Today
Manila Cloud Operational
90 days ago
99.95 % uptime
Today
Manila 2 Cloud Operational
90 days ago
100.0 % uptime
Today
Clark Cloud Operational
90 days ago
100.0 % uptime
Today
London Cloud Operational
90 days ago
100.0 % uptime
Today
Cairo cloud Operational
90 days ago
99.91 % uptime
Today
Izmir Cloud Operational
90 days ago
99.78 % uptime
Today
Monterrey Cloud Operational
90 days ago
99.66 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

[WDC] Network Maintenance Apr 28, 2026 11:00-14:00 UTC

Scheduled - Alpha3 Cloud would like to inform you that we are planning to perform a scheduled maintenance of our Network infrastructure of the Washington DC cloud. More precisely, we will be performing a routing software upgrade to the routers sustaining the cloud.

IMPACT:
There will be no impact on already existing/running customers’ virtual machines, hosts, network accessibility, and/or any other running services.
Apr 21, 2026 - 15:46 UTC

[MTY] Network Maintenance Apr 29, 2026 11:00-14:00 UTC

CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our Network infrastructure of the Monterrey cloud. More precisely, we will be updating the routers supporting the cloud.

IMPACT:
There will be no impact on already existing/running virtual machines, hosts, network accessibility, and/or any other running services.
Posted on Apr 22, 2026 - 13:39 UTC

[PER] Network Maintenance Apr 30, 2026 11:00-14:00 UTC

CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our Network infrastructure of the Perth cloud. More precisely, we will be performing a software upgrade of the routers supporting the cloud.

IMPACT:
There will be no impact on already existing/running customers’ virtual machines, hosts, network accessibility, and/or any other running services.
Posted on Apr 23, 2026 - 02:14 UTC

[TYO] Network Maintenance May 5, 2026 11:00-14:00 UTC

CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our Network infrastructure of the Tokyo cloud. More precisely, we will be upgrading the software on our routers sustaining the cloud.

IMPACT:
There will be no impact on already existing/running customers’ virtual machines, hosts, network accessibility, and/or any other running services.
Posted on Apr 28, 2026 - 02:39 UTC

[RUH] Power Maintenance May 5, 2026 12:00-13:00 UTC

CloudSigma would like to inform you that we are going to perform a scheduled Power maintenance of our infrastructure in the Riyadh cloud location.

IMPACT:
There will be no impact on any of the existing servers, drives, or networking, as our equipment has the required level of redundancy.
Posted on Apr 28, 2026 - 09:04 UTC

[ZRH] API Server Maintenance May 5, 2026 18:00-20:00 UTC

CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Zurich cloud location.

IMPACT:
There will be no impact on already existing/running customers’ virtual machines, hosts, network accessibility, and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface, for about 5 minutes. Also, a brief interruption of the web interface may occur.
Posted on Apr 28, 2026 - 08:39 UTC
Apr 28, 2026

Unresolved incident: [RUH] Degraded API Performance.

Apr 27, 2026
[RUH] Hardware Maintenance
Completed - CloudSigma would like to inform you that the hardware maintenance at our Riyadh cloud location has been completed. During the maintenance, we replaced a failed drive in one of our storage nodes.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services.
Apr 27, 17:11 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 27, 15:30 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform hardware maintenance at our Riyadh cloud location. During the maintenance, we will replace a failed drive in one of our storage nodes.

IMPACT:
There will be no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services.
Apr 27, 15:15 UTC
[RUH] Degraded API Performance
Resolved - This incident has been resolved.
Apr 27, 11:55 UTC
Update - CloudSigma would like to inform you that the API performance issues in the Riyadh cloud locations have now been resolved. During the incident, users may have experienced issues with WebApp going in and out of availability.

If you continue to experience any issues, please do not hesitate to report them to our support team. We apologize for any inconvenience caused.
Apr 27, 11:35 UTC
Investigating - CloudSigma would like to inform you that we are facing a performance issue with the API in the Riyadh cloud location. Users may experience issues with WebApp going in and out of availability; there is no impact to running Virtual Machines on the cloud

Our Operations Team is looking into the matter. We apologize for any inconvenience caused.
Apr 27, 09:35 UTC
[ZRH] Degraded API Performance
Resolved - CloudSigma would like to inform you that the API performance issues in the Zurich cloud locations have now been resolved. During the incident, users may have experienced issues with API operations, as well as virtual machines getting stuck in stopping or starting states, and instances appearing as unavailable.

If you continue to experience any issues, please do not hesitate to report them to our support team. We apologize for any inconvenience caused.
Apr 27, 09:52 UTC
Identified - CloudSigma would like to inform you that we are facing a performance issue with the API in the ZRH cloud location. Users may experience interruptions and VMs going in and out of availability. Our Operations Team is looking into the matter. We apologize for any inconvenience caused.
Apr 27, 09:27 UTC
Apr 26, 2026

No incidents reported.

Apr 25, 2026
[CRK] Data Center Maintenance
Completed - CloudSigma would like to inform you that the scheduled Data Center maintenance of our infrastructure in the Clark cloud location has been completed.

IMPACT:
There was no impact on any of the existing servers, drives, or networking, as our equipment has the required level of redundancy.
Apr 25, 12:09 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 25, 00:00 UTC
Scheduled - CloudSigma would like to inform you that we are going to perform a scheduled Data Center maintenance of our infrastructure in the Clark cloud location. During the maintenance, we will conduct preventive maintenance activities within the Data Center infrastructure.

IMPACT:
There will be no impact on any of the existing servers, drives, or networking, as our equipment has the required level of redundancy.
Apr 17, 03:42 UTC
Apr 24, 2026
[ZRH][GVA][FRA] ISP Network Maintenance
Completed - CloudSigma would like to inform you that one of our upstream Internet Service Providers (ISPs) for the Zurich, Geneva, and Frankfurt cloud locations successfully performed maintenance of their network infrastructure.

IMPACT:
During this time frame, the traffic was rerouted through one of our other lines. There was no impact on running virtual machines, hosts, private network accessibility and/or any other running services.
Apr 24, 13:23 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 21:00 UTC
Scheduled - CloudSigma would like to inform you that one of our internet service providers, for the Zurich, Geneva and Frankfurt cloud locations, is going to perform a planned maintenance of their network.

IMPACT:
During this time frame, the traffic will be rerouted through one of our other lines. No impact is expected on running virtual machines, hosts, private network accessibility and/or any other running services.
Apr 16, 02:23 UTC
Apr 23, 2026
[ZRH][GVA][FRA] ISP Network Maintenance
Completed - CloudSigma would like to inform you that one of our upstream Internet Service Providers (ISPs) for the Zurich, Geneva, and Frankfurt cloud locations successfully performed maintenance of their network infrastructure.

IMPACT:
During this time frame, the traffic was rerouted through one of our other lines. No impact was expected on running virtual machines, hosts, private network accessibility and/or any other running services.
Apr 23, 18:50 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 21:00 UTC
Scheduled - CloudSigma would like to inform you that one of our internet service providers, for the Zurich, Geneva and Frankfurt cloud locations, is going to perform a planned maintenance of their network.

IMPACT:
During this time frame, the traffic will be rerouted through one of our other lines. No impact is expected on running virtual machines, hosts, private network accessibility and/or any other running services.
Apr 15, 01:20 UTC
Apr 22, 2026
[MTY] Hardware Maintenance
Completed - CloudSigma would like to inform you that the planned hardware maintenance in the Monterrey cloud location was completed successfully. The maintenance aimed at replacing a faulty drive in our infrastructure.

IMPACT:
During the maintenance work, there was no impact on running VMs, nor on the cloud performance.
Apr 22, 16:06 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 15:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform hardware maintenance at our Monterrey cloud location. During the maintenance, we will be replacing a faulty drive from our infrastructure.

IMPACT:
There will be no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services.
Apr 15, 01:41 UTC
Apr 21, 2026

No incidents reported.

Apr 20, 2026
[RUH] Hardware Maintenance
Completed - CloudSigma would like to inform you that the planned hardware maintenance in the Riyadh cloud location was completed successfully. The maintenance aimed at replacing faulty drives within the cluster.

IMPACT:
During the maintenance work, there was no impact on running VMs, nor on the cloud performance.
Apr 20, 19:20 UTC
Update - CloudSigma would like to inform you that the hardware maintenance at our Riyadh cloud location has been extended by 2 additional hours. During the maintenance, we will be replacing faulty drives within the cluster.

IMPACT:
There will be no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services.
Apr 20, 18:13 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 20, 16:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform hardware maintenance at our Riyadh cloud location. During the maintenance, we will be replacing faulty drives within the cluster.

IMPACT:
There will be no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services.
Apr 16, 20:20 UTC
Apr 19, 2026

No incidents reported.

Apr 18, 2026
[CRK] Power Maintenance
Completed - CloudSigma would like to inform you that the power maintenance of our infrastructure in the Clark cloud location was completed successfully. During the maintenance, the medium-voltage power meter and related components in the facility’s electrical system were replaced.


IMPACT:
There was no impact on any of the existing servers, drives, or networking, as our equipment has the required level of redundancy.
Apr 18, 12:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 00:00 UTC
Scheduled - CloudSigma would like to inform you that we are going to perform a scheduled Power maintenance of our infrastructure in the Clark cloud location. During the maintenance, we will replace the medium-voltage power meter and related components in the facility’s electrical system to ensure accurate measurements and maintain reliability.

IMPACT:
There will be no impact on any of the existing servers, drives, or networking, as our equipment has the required level of redundancy.
Apr 11, 12:42 UTC
Apr 17, 2026

No incidents reported.

Apr 16, 2026
[DUB] Hardware maintenance
Completed - CloudSigma would like to inform you that the planned hardware maintenance in the Dublin cloud location, was completed successfully.

IMPACT:
During the maintenance work, there was no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services.
Apr 16, 19:51 UTC
Update - CloudSigma would like to let you know that the work is taking more time than expected. As such, the maintenance will be extended by an additional hour.

IMPACT:
There will be no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services.
Apr 16, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 18:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform hardware maintenance at our Dublin cloud location.

IMPACT:
There will be no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services.
Apr 9, 03:06 UTC
Apr 15, 2026
[GVA][ZRH] Degraded API Performance
Resolved - CloudSigma would like to inform you that the API performance issues in the Zurich and Geneva cloud locations have now been resolved. During the incident, users may have experienced issues with API operations, as well as virtual machines getting stuck in stopping or starting states, and instances appearing as unavailable.

If you continue to experience any issues, please do not hesitate to report them to our support team. We apologize for any inconvenience caused.
Apr 15, 13:56 UTC
Identified - CloudSigma would like to inform you that the API performance issue in the ZRH cloud location has been resolved.
During the incident, users may have experienced issues with API operations, as well as virtual machines getting stuck in stopping or starting states, and instances appearing as unavailable.

We are still working on resolving a separate issue affecting the GVA location.

We apologize for any inconvenience caused.
Apr 15, 11:46 UTC
Investigating - CloudSigma would like to inform you that we are facing a performance issue with the API in the GVA & ZRH cloud locations. Users may experience interruptions and VMs going in and out of availability.

Our Operations Team is looking into the matter. We apologize for any inconvenience caused.
Apr 15, 06:28 UTC
Apr 14, 2026
[ZRH] API Server Maintenance
Completed - CloudSigma would like to inform you that the scheduled maintenance of our API server has been completed.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers were unable to perform calls to the API, directly or through the web interface (panel) for about 15 minutes. Also, a brief interruption of the web interface occurred.
Apr 14, 18:12 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 17:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Zurich cloud location.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 15 minutes. Also, a brief interruption of the web interface may occur.
Apr 7, 02:54 UTC
[RUH] Emergency Hardware Maintenance
Completed - CloudSigma would like to inform you that the emergency hardware maintenance in the Riyadh cloud location was completed successfully. The maintenance aimed at replacing faulty drives within the hardware sustaining the cloud location.

IMPACT:
During the maintenance work, there was no impact on running VMs, nor on the cloud performance.
Apr 14, 17:35 UTC
Update - CloudSigma would like to inform you that the emergency hardware maintenance at our Riyadh cloud location has been extended by an additional hour. During the maintenance, we will be replacing faulty drives within the hardware sustaining the cloud location.
Apr 14, 17:10 UTC
Update - CloudSigma would like to inform you that the emergency hardware maintenance at our Riyadh cloud location has been extended by an additional hour. During the maintenance, we will be replacing faulty drives within the hardware sustaining the cloud location.
Apr 14, 16:32 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 15:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform an emergency hardware maintenance at our Riyadh cloud location. During the maintenance, we will be replacing faulty drives within the hardware sustaining the cloud location.

IMPACT:
There will be no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services.
Apr 14, 10:49 UTC
[ZRH][GVA][FRA] ISP Network Maintenance
Completed - CloudSigma would like to inform you that one of our upstream Internet Service Providers (ISPs) in Zurich, Geneva & Frankfurt successfully performed maintenance of their network infrastructure.

IMPACT:
There was no interruption of the network connectivity during the maintenance, as the traffic was automatically rerouted through our backup provider.
Apr 14, 04:32 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 22:00 UTC
Scheduled - CloudSigma would like to inform you that one of our internet service providers, for the Zurich, Geneva and Frankfurt cloud locations, is going to perform a planned maintenance of their network.

IMPACT:
During this time frame, the traffic will be rerouted through one of our other lines. No impact is expected on running virtual machines, hosts, private network accessibility and/or any other running services.
Apr 6, 02:04 UTC
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