CloudSigma Status

CloudSigma

All Systems Operational

Uptime over the past 90 days. View historical uptime.

Zurich Cloud Operational

90 days ago

100.0 % uptime

Today

Geneva Cloud Operational

90 days ago

100.0 % uptime

Today

San Jose Cloud Operational

90 days ago

100.0 % uptime

Today

Washington DC Cloud Operational

90 days ago

100.0 % uptime

Today

Manila Cloud Operational

90 days ago

100.0 % uptime

Today

Honolulu Cloud Operational

90 days ago

100.0 % uptime

Today

Perth Cloud Operational

90 days ago

100.0 % uptime

Today

Frankfurt Cloud Operational

90 days ago

100.0 % uptime

Today

Riyadh Cloud Operational

90 days ago

99.55 % uptime

Today

Dublin Cloud Operational

90 days ago

100.0 % uptime

Today

Tokyo Cloud Operational

90 days ago

100.0 % uptime

Today

Melbourne Cloud Operational

90 days ago

100.0 % uptime

Today

Manila 2 Cloud Operational

90 days ago

100.0 % uptime

Today

Boden Cloud Operational

90 days ago

100.0 % uptime

Today

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

[RUH] Storage Cluster Upgrade Oct 23, 07:00-09:00 UTC

CloudSigma would like to inform you that we are planning to do scheduled maintenance of our storage cluster in the Riyadh cloud location. The maintenance aims to upgrade the storage cluster software version. All scheduled tasks are expected to take 2 hours in total.

All support activities will be conducted under direct supervision by CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on running VMs, nor the storage operations within the cloud.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience for our customers. We appreciate your patience and welcome any feedback.

Subscribe for free email or SMS alerts of outages & maintenances at https://ruh.status.cloudsigma.com/.

Contacts:
If you have any questions in regards to this email, please contact our support department via our live chat at https://ruh.cloudsigma.com/ui/ and/or email support@cloudsigma.com.
Posted on Oct 16, 09:38 UTC

[MNL2] Storage Cluster Maintenance Oct 23, 12:00-13:30 UTC

CloudSigma would like to inform you that we are planning to do scheduled maintenance of our storage cluster in the MNL2 cloud location. The maintenance aims to upgrade the software version of the storage cluster. All scheduled tasks are expected to take 1 hour and 30 minutes in total.

All support activities will be conducted under direct supervision by CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on running VMs, so no actions are required from your end.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience for our customers. We appreciate your patience and welcome any feedback.

Subscribe for free email or SMS alerts of outages & maintenances at https://mnl2.status.cloudsigma.com/
Posted on Oct 16, 20:10 UTC

[MNL] Storage Cluster Maintenance Oct 23, 13:30-15:00 UTC

IMPACT:
There will be no impact on running VMs, so no actions are required from your end.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience for our customers. We appreciate your patience and welcome any feedback.

If you have any questions in regards to this email, please contact our support department via our live chat at https://mnl.cloudsigma.com/ui/ and/or email support@cloudsigma.com
Posted on Oct 16, 18:40 UTC

Past Incidents

Oct 20, 2020

No incidents reported today.

Oct 19, 2020

[MEL] API Server Maintenance

Completed - ANNOUNCEMENT:
CloudSigma would like to inform you that the scheduled maintenance of our API server in the Melbourne cloud location was completed with success. The actual works took around 1 hour in total.

All support activities were conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
No impact was observed on existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services.
Oct 19, 19:21 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 19, 17:00 UTC

Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Melbourne cloud location. The actual works are planned to take no longer than 1 hour in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface (panel) for about 15 minutes. Also, a brief interruption on the web interface may occur.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.

Subscribe for free email or SMS alerts of outages & maintenances at https://mel.status.cloudsigma.com/.

Contacts:
If you have any questions in regards to this email, please contact our support department via our live chat at https://mel.cloudsigma.com/ui/ and/or email support@cloudsigma.com
Oct 12, 10:46 UTC

[RUH] WebApp Degraded performance

Resolved - CloudSigma would like to inform you that the user interface of the Riyadh cloud location is accessible and fully functional.
Oct 19, 07:00 UTC

Update - CloudSigma would like to inform you that the user interface of the Riyadh cloud location is accessible and fully functional.
Oct 19, 07:00 UTC

Update - CloudSigma would like to inform you that we are continuing to investigate the issue with the WebApp in our data center in Riyadh.

Our DevOps team is working on restoring the normal operation of the user interface. There is no impact on the customer's virtual machines or other cloud infrastructure.
Oct 19, 06:38 UTC

Investigating - CloudSigma would like to inform you that we are currently experiencing issues with our WebApp in Riyadh.

Our DevOps team is working on restoring the normal operation of the user interface. There is no impact on the customer's virtual machines or other cloud infrastructure.
Oct 19, 05:38 UTC

Oct 18, 2020

No incidents reported.

Oct 17, 2020

No incidents reported.

Oct 16, 2020

No incidents reported.

Oct 15, 2020

No incidents reported.

Oct 14, 2020

No incidents reported.

Oct 13, 2020

No incidents reported.

Oct 12, 2020

No incidents reported.

Oct 11, 2020

No incidents reported.

Oct 10, 2020

No incidents reported.

Oct 9, 2020

[RUH] Compute host hardware upgrade

Completed - CloudSigma would like to inform you that the hardware upgrade of our compute hosts was completed with success.

As expected, no service impact was observed on already running machines in the cloud.

While it is important for CloudSigma to perform maintenances to ensure the quality of our services, we do everything possible to minimize any inconvenience for our customers. We appreciate your patience and welcome any feedback.
Oct 9, 09:43 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 9, 07:30 UTC

Scheduled - CloudSigma would like to inform you that we will be performing a hardware upgrade of a few of our compute hosts in the Riyadh location.

As the nodes are free from running virtual machines, we expect no service impact on the running machines within the cloud.
Oct 9, 07:29 UTC

Oct 8, 2020

No incidents reported.

Oct 7, 2020

No incidents reported.

Oct 6, 2020

No incidents reported.

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