CloudSigma
All Systems Operational
Zurich Cloud ? Operational
90 days ago
100.0 % uptime
Today
Geneva Cloud ? Operational
90 days ago
100.0 % uptime
Today
San Jose Cloud ? Operational
90 days ago
100.0 % uptime
Today
Washington DC Cloud ? Operational
90 days ago
100.0 % uptime
Today
Manila Cloud ? Operational
90 days ago
99.76 % uptime
Today
Honolulu Cloud ? Operational
90 days ago
100.0 % uptime
Today
Perth Cloud ? Operational
90 days ago
100.0 % uptime
Today
Frankfurt Cloud ? Operational
90 days ago
100.0 % uptime
Today
Riyadh Cloud ? Operational
90 days ago
99.99 % uptime
Today
Dublin Cloud ? Operational
90 days ago
100.0 % uptime
Today
Tokyo Cloud ? Operational
90 days ago
100.0 % uptime
Today
Melbourne Cloud ? Operational
90 days ago
100.0 % uptime
Today
Manila 2 Cloud ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Scheduled Maintenance
CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of the database in the Melbourne cloud location. The actual works are planned to take no longer than 1 hour in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, our database will be restarted and will lose connection with our API for up to 1 minute.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.

If you have any questions, please contact our support department via our live chat at https://mel.cloudsigma.com/ui/ and/or email support@cloudsigma.com.



Subscribe for free email or SMS alerts of outages & maintenances at https://mel.status.cloudsigma.com/
Posted on Mar 23, 00:13 UTC
[TYO] Database maintenance Mar 30, 11:00-12:00 UTC
CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of the database in the Washington DC cloud location. The actual works are planned to take no longer than 1 hour in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, our database will be restarted and will lose connection with our API for up to 1 minute.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.
Posted on Mar 23, 15:56 UTC
CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of the database in the Perth cloud location. The actual works are planned to take no longer than 1 hour in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, our database will be restarted and will lose connection with our API for up to 1 minute.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.

Contacts:
If you have any questions, please contact our support department via our live chat at https://per.cloudsigma.com/ui/ and/or email support@cloudsigma.com



Subscribe for free email or SMS alerts of outages & maintenances at https://per.status.cloudsigma.com/
Posted on Mar 23, 00:13 UTC
[FRA] Database Maintenance Mar 30, 18:00-19:00 UTC
ANNOUNCEMENT:
CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of the database in the Frankfurt cloud location. The actual works are planned to take no longer than 1 hour in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on already existing/running customers’ virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, our database will be restarted and will lose connection with our API for up to 1 minute.
Posted on Mar 21, 17:18 UTC
[DUB] Database Maintenance Mar 30, 19:00-20:00 UTC
CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of the database in the Dublin cloud location. The actual works are planned to take no longer than 1 hour in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, our database will be restarted and will lose connection with our API for up to 1 minute.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.
Posted on Mar 21, 06:52 UTC
[HNL] Database maintenance Mar 31, 09:00-10:00 UTC
CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of the database in the Honolulu cloud location. The actual works are planned to take no longer than 1 hour in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, our database will be restarted and will lose connection with our API for up to 1 minute.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.

Subscribe for free email or SMS alerts of outages & maintenances at https://hnl.status.cloudsigma.com/.

Contacts:
If you have any questions in regards to this email, please contact our support department via our live chat at https://hnl.cloudsigma.com/ui/ and/or email support@cloudsigma.com
Posted on Mar 21, 14:58 UTC
[WDC] Database maintenance Mar 31, 12:00-13:00 UTC
CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of the database in the San Jose cloud location. The actual works are planned to take no longer than 1 hour in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, our database will be restarted and will lose connection with our API for up to 1 minute.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.
Posted on Mar 23, 11:52 UTC
[HNL] API Server Maintenance Mar 31, 12:00-13:00 UTC
ADDITIONAL INFORMATION:
CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Honolulu cloud location. The actual works are planned to take no longer than 1 hour in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface (panel) for about 15 minutes. Also, a brief interruption on the web interface may occur.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.
Posted on Mar 24, 18:04 UTC
[MNL] Database maintenance Mar 31, 13:00-14:00 UTC
CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of the database in the Washington DC cloud location. The actual works are planned to take no longer than 1 hour in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, our database will be restarted and will lose connection with our API for up to 1 minute.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.
Posted on Mar 24, 10:45 UTC
[RUH] Database Maintenance Apr 1, 17:00-18:00 UTC
CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of the database in the Riyadh cloud location. The actual works are planned to take no longer than 1 hour in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, our database will be restarted and will lose connection with our API for up to 1 minute.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.

Subscribe for free email or SMS alerts of outages & maintenances at https://ruh.status.cloudsigma.com/.

Contacts:
If you have any questions in regards to this email, please contact our support department via our live chat at https://ruh.cloudsigma.com/ui/ and/or email support@cloudsigma.com
Posted on Mar 22, 15:26 UTC
Past Incidents
Mar 29, 2020

No incidents reported today.

Mar 28, 2020
Completed - CloudSigma would like to inform you that the scheduled maintenance of the database in the Zurich cloud location was completed with success. The actual works took 1 hour in total.

All support activities were conducted under the direct supervision of CloudSigma’s DevOps staff.

There was no impact on already existing/running customers' virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, our database was optimized and restarted, The operations caused loss of connection with our API for about 2 minutes.
Mar 28, 16:49 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 20:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of the database in the Zurich cloud location. The actual works are planned to take no longer than 1 hour in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, our database will be restarted and will lose connection with our API for up to 1 minute.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.
Mar 20, 19:14 UTC
Mar 27, 2020
Completed - CloudSigma would like to inform you that we performed a scheduled maintenance of the database in the Geneva cloud location. The actual works took 40 minutes in total.

All support activities were conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There was no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, our database was restarted and lost connection with our API for up to 1 minute.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.
Mar 27, 20:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 19:01 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of the database in the Geneva cloud location. The actual works are planned to take no longer than 1 hour in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, our database will be restarted and will lose connection with our API for up to 1 minute.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.
Mar 20, 18:16 UTC
Completed - The scheduled maintenance has been completed.
Mar 27, 09:48 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 09:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of the database in the San Jose cloud location. The actual works are planned to take no longer than 1 hour in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, our database will be restarted and will lose connection with our API for up to 1 minute.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.
Mar 20, 21:07 UTC
Completed - CloudSigma would like to inform you that we performed scheduled maintenance of the database in the Washington DC cloud location. The actual works took 44 minutes in total.

All support activities were conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There was no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, our database was restarted and lost connection with our API for less than 1 minute.
Mar 27, 08:58 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 08:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Mar 23, 12:08 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of the database in the Washington DC cloud location. The actual works are planned to take no longer than 1 hour in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, our database will be restarted and will lose connection with our API for up to 1 minute.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.
Mar 20, 22:03 UTC
Mar 26, 2020

No incidents reported.

Mar 25, 2020

No incidents reported.

Mar 24, 2020

No incidents reported.

Mar 23, 2020
Completed - CloudSigma would like to inform you that the maintenance was not completed, due to the recent government security restrictions concerning COVID 19.

The maintenance is postponed for unknown future date and it will be performed once the situation in the country normalize.
Mar 23, 08:50 UTC
Update - The scheduled maintenance is still ongoing. The total work will take an additional hour.
Mar 23, 08:06 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 07:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to do scheduled maintenance of one of our storage nodes in the Manila 2 cloud location. During the maintenance, we will replace a recently discovered faulty drive. All scheduled tasks are expected to take one hour in total.

All support activities will be conducted under direct supervision by CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on running VMs, so no actions are required from your end.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience for our customers. We appreciate your patience and welcome any feedback.

Contacts:
If you have any questions in regards to this email, please contact our support department via our live chat at https://mnl2.cloudsigma.com/ui/ and/or email support@cloudsigma.com
Mar 16, 13:03 UTC
Mar 22, 2020

No incidents reported.

Mar 21, 2020

No incidents reported.

Mar 20, 2020

No incidents reported.

Mar 19, 2020

No incidents reported.

Mar 18, 2020
Completed - CloudSigma would like to inform you that we performed a scheduled maintenance of our Network infrastructure of the Honolulu cloud. During the maintenance, we checked the cabling to one of our routers.

All support activities were conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
During the maintenance, there was no service impact on already running VMs within our cloud. No network interruption was observed, while the maintenance was ongoing. The actual works took one hour in total.
Mar 18, 08:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 07:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Mar 10, 16:10 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform scheduled maintenance of our Network infrastructure of the Honolulu cloud. More precisely, we will be checking the cabling to one of our routers.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
During the maintenance, we expect no service impact on already running VMs within our cloud. Keep in mind that a small network interruption may occur for a couple of minutes, while the maintenance is ongoing. The actual works are scheduled to take no longer than one hour in total.

While it is important for CloudSigma to perform maintenance such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.
Mar 10, 16:08 UTC
Mar 17, 2020
Completed - CloudSigma would like to inform you that the scheduled maintenance of our API server in Dublin has been completed. The actual works took 2 hours in total.

All support activities were conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There was no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers were not able to perform any calls to the API, directly or through the web interface (panel) for about 15 minutes. Also, a brief interruption on the web interface itself occurred.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.

Subscribe for free email or SMS alerts of outages & maintenances at https://statuscloud.servecentric.com/.

Contacts:
If you have any questions in regards to this email, please contact our support department via our live chat at https://direct.ec.servecentric.com/ui/ and/or email support@cloudsigma.com
Mar 17, 21:58 UTC
Update - CloudSigma would like to inform you that the ongoing API server maintenance will be extended with another 30 minutes.

No service interruption is expected during that time.
Mar 17, 21:25 UTC
Update - CloudSigma would like to inform you that the ongoing API server maintenance will be extended with 30 minutes.

No service interruption is expected during that time.
Mar 17, 21:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 20:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Dublin cloud location. The actual works are planned to take no longer than 1 hour in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:

There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface (panel) for about 15 minutes. Also, a brief interruption on the web interface may occur.
Mar 10, 11:08 UTC
Mar 16, 2020
Completed - CloudSigma would like to inform you that the planned scheduled maintenance of our Network infrastructure in the Dublin cloud location was successfully completed. More precisely, we worked on the BGP policy configuration and private network within the cloud.

All support activities were conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There was no impact on already running machines or the network infrastructure, only a short interruption during the switch reboot may occured. The actual maintenance took no longer than one hour in total.


While it is important for CloudSigma to perform maintenance such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.

Subscribe for free email or SMS alerts of outages & maintenances at https://status.cloud.servecentric.com/.

Contacts:
If you have any questions in regards to this email, please contact our support department via our live chat http://direct.ec.servecentric.com/ and/or email support@cloudsigma.com
Mar 16, 20:13 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 20:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our Network infrastructure in the Dublin cloud location. More precisely, we will work on BGP policy configuration and private network within the cloud.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
We expect no impact on already running machines or the network infrastructure, but a short interruption during the switch reboot may occur. The actual maintenance is scheduled to take no longer than one hour in total.


While it is important for CloudSigma to perform maintenance such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.
Mar 9, 21:24 UTC
Mar 15, 2020

No incidents reported.