CloudSigma

Status Page per location

Switzerland, Zurich Status Page

Switzerland, Geneva Status Page

Germany, Frankfurt Status Page

Australia, Perth Status Page

Ireland, Dublin Status Page

Japan, Tokyo Status Page

Philippines, Clark Status Page

Philippines, Manila-2 Status Page

Saudi Arabia, Riyadh Status Page

Sweden, Boden Status Page

United Kingdom, Cardiff Status Page

United Kingdom, London Status Page

United States, Honolulu Status Page

United States, San Jose Status Page

United States, Washington DC Status Page

All Systems Operational
Uptime over the past 90 days. View historical uptime.
Zürich Cloud ? Operational
90 days ago
100.0 % uptime
Today
Geneva Cloud ? Operational
90 days ago
100.0 % uptime
Today
Frankfurt Cloud ? Operational
90 days ago
100.0 % uptime
Today
San Jose Cloud ? Operational
90 days ago
100.0 % uptime
Today
Washington DC Cloud ? Operational
90 days ago
100.0 % uptime
Today
Honolulu Cloud ? Operational
90 days ago
100.0 % uptime
Today
Perth Cloud ? Operational
90 days ago
100.0 % uptime
Today
Riyadh Cloud ? Operational
90 days ago
100.0 % uptime
Today
Dublin Cloud ? Operational
90 days ago
100.0 % uptime
Today
Tokyo Cloud ? Operational
90 days ago
100.0 % uptime
Today
Manila 2 Cloud ? Operational
90 days ago
99.88 % uptime
Today
Boden Cloud ? Operational
90 days ago
100.0 % uptime
Today
Clark Cloud ? Operational
90 days ago
99.96 % uptime
Today
London Cloud ? Operational
90 days ago
100.0 % uptime
Today
Cardiff Cloud ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
[WDC] API Server Maintenance Dec 11, 2023 08:30-10:30 UTC
Alpha3 Cloud would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Washington DC cloud location. The actual works are planned to take no longer than 2 hours in total.

IMPACT:
There will be no impact on already existing/running customers’ virtual machines, hosts, network accessibility, and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface (panel) for about 15 minutes. Also, a brief interruption in the web interface may occur.
Posted on Dec 04, 2023 - 06:25 UTC
[CRK] API Server Maintenance Dec 11, 2023 12:00-14:00 UTC
CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Clark cloud location. The actual works are planned to take no longer than 2 hours in total.

IMPACT:
There will be no impact on already existing/running customers’ virtual machines, hosts, network accessibility, and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface (panel) for about 15 minutes. Also, a brief interruption in the web interface may occur.
Posted on Dec 04, 2023 - 06:13 UTC
[ZRH] API Server Maintenance Dec 11, 2023 20:00-22:00 UTC
CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Zurich cloud location. The actual works are planned to take no longer than 2 hours in total.

IMPACT:
There will be no impact on already existing/running customers’ virtual machines, hosts, network accessibility or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface (panel) for about 15 minutes. Also, a brief interruption on the web interface may occur.
Posted on Dec 04, 2023 - 02:18 UTC
[DUB] API Server Maintenance Dec 11, 2023 22:30 - Dec 12, 2023 00:30 UTC
CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Dublin cloud location. The actual works are planned to take no longer than 2 hours in total.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface (panel) for about 15 minutes. Also, a brief interruption on the web interface may occur.
Posted on Dec 04, 2023 - 00:48 UTC
[SJC] API Server Maintenance Dec 12, 2023 08:30-10:30 UTC
Alpha3 Cloud would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Washington DC cloud location. The actual works are planned to take no longer than 2 hours in total.

IMPACT:
There will be no impact on already existing/running customers’ virtual machines, hosts, network accessibility, and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface (panel) for about 15 minutes. Also, a brief interruption in the web interface may occur.
Posted on Dec 05, 2023 - 01:11 UTC
[PER] API Server Maintenance Dec 12, 2023 12:00-14:00 UTC
CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Perth cloud location. The actual works are planned to take no longer than 2 hours in total.

IMPACT:
There will be no impact on already existing/running customers’ virtual machines, hosts, network accessibility, and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface (panel) for about 15 minutes. Also, a brief interruption in the web interface may occur.
Posted on Dec 05, 2023 - 01:39 UTC
[GVA] API Server Maintenance Dec 12, 2023 19:30-21:30 UTC
CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Geneva cloud location. The actual works are planned to take no longer than 2 hours in total.

IMPACT:
There will be no impact on already existing/running customers’ virtual machines, hosts, network accessibility, and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface (panel) for about 15 minutes. Also, a brief interruption in the web interface may occur.
Posted on Dec 05, 2023 - 02:57 UTC
[TYO] API Server Maintenance Dec 13, 2023 11:00-13:00 UTC
CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Tokyo, cloud location. The actual works are planned to take no longer than 2 hours in total.

IMPACT:
There will be no impact on already existing/running customers’ virtual machines, hosts, network accessibility, and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface (panel) for about 15 minutes. Also, a brief interruption in the web interface may occur.
Posted on Dec 06, 2023 - 02:46 UTC
[MNL2] API Server Maintenance Dec 13, 2023 13:30-15:30 UTC
CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Manila 2, cloud location. The actual works are planned to take no longer than 2 hours in total.

IMPACT:
There will be no impact on already existing/running customers’ virtual machines, hosts, network accessibility, and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface (panel) for about 15 minutes. Also, a brief interruption in the web interface may occur.
Posted on Dec 06, 2023 - 04:53 UTC
[LON] API Server Maintenance Dec 13, 2023 22:30 - Dec 14, 2023 00:30 UTC
CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the London cloud location. The actual works are planned to take no longer than 2 hours in total.

IMPACT:
There will be no impact on already existing/running customers’ virtual machines, hosts, network accessibility, and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface (panel) for about 15 minutes. Also, a brief interruption in the web interface may occur.
Posted on Dec 06, 2023 - 03:37 UTC
[RUH] API Server Maintenance Dec 14, 2023 17:00-19:00 UTC
CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Riyadh cloud location. The actual works are planned to take no longer than 2 hours in total.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility, and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface (panel) for about 15 minutes. Also, a brief interruption in the web interface may occur.
Posted on Dec 07, 2023 - 01:53 UTC
[CWL] API Server Maintenance Dec 14, 2023 20:00-22:00 UTC
CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Cardiff cloud location. The actual works are planned to take no longer than 2 hours in total.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility, and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface (panel) for about 15 minutes. Also, the web interface will be unreachable for the period of the maintenance.
Posted on Dec 07, 2023 - 01:31 UTC
[RUH] Power Maintenance Dec 15, 2023 11:00-13:00 UTC
CloudSigma would like to inform you of an upcoming power maintenance that will be performed. During the maintenance, we will be checking the power system of our storage devices.

IMPACT:
There will be no impact on already existing/running customers’ virtual machines, hosts, network accessibility and/or any other running services. All power is already provided through the UPSs, so there is no risk of an outage.
Posted on Dec 08, 2023 - 18:18 UTC
Past Incidents
Dec 10, 2023

No incidents reported today.

Dec 9, 2023
[MNL2] Network outage
Resolved - CloudSigma would like to inform you that the issue with our network infrastructure in the Manila 2 cloud, has been fixed.

Please take our apologies for the inconvenience caused!
Dec 9, 17:38 UTC
Investigating - CloudSigma would like to inform you that currently, we are currently experiencing a network outage in our Manila 2 DC location. The cloud is currently unreachable.

Our operations team is working to resolve the issue as fast as possible. We will keep you posted.

Please accept our apologies for the inconvenience.
Dec 9, 15:35 UTC
Dec 8, 2023
[GVA/FRA/ZRH] ISP Network Maintenance
Completed - CloudSigma would like to inform you that one of our backbone ISPs performed a scheduled maintenance of their network. During maintenance, our provider carried out software module upgrades on the routers sustaining their network infrastructure.

IMPACT:
For the duration of the maintenance activities, the cloud traffic was rerouted through one of our backup lines. No impact was observed on any running services.

It is important for CloudSigma and our ISPs to perform such maintenance to ensure the quality of our services and we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.
Dec 8, 19:38 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 8, 17:50 UTC
Scheduled - CloudSigma would like to inform you that one of our internet service providers is planning a scheduled maintenance of their network. During maintenance, our provider will apply and activate software module upgrades on the routers, sustaining their network infrastructure.

IMPACT:
During this time frame, the traffic will be rerouted through one of our other lines. No impact is expected on running virtual machines, hosts, private network accessibility and/or any other running services.

It is important for CloudSigma and our ISPs to perform such maintenance to ensure the quality of our services and we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.
Dec 8, 17:46 UTC
[SJC] Storage Cluster Upgrade
Completed - Alpha3 Cloud would like to inform you that we performed a scheduled maintenance of our storage cluster at the San Jose cloud location. During the maintenance, we replaced a failed drive in one of the storage nodes in the cluster.

IMPACT:
There was no impact on any of the existing servers, drives, or networking, other than a slight increase in the I/O operations for the duration of the maintenance window.
Dec 8, 04:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 8, 04:00 UTC
Scheduled - Alpha3 Cloud would like to inform you that we are planning to do scheduled maintenance of our storage cluster at the SJC cloud location. The maintenance aims at replacing a failed drive in one of the storage nodes in the cluster. All scheduled tasks are expected to take around 1 hour.

All support activities will be conducted under direct supervision by Alpha3 Cloud DevOps staff.

IMPACT:
There will be no impact on running VMs, so no actions are required from your end.

While it is important for Alpha3 Cloud to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience for our customers. We appreciate your patience and welcome any feedback.
Dec 7, 15:16 UTC
[WDC] Hardware Maintenance
Completed - Alpha3 Cloud would like to inform you that our Hardware maintenance in the Washington cloud location aimed at replacing some of the storage drives sustaining the cloud has been successfully completed. The actual works took 30 minutes in total.

IMPACT:
There was no impact on existing servers, drives, or networking, as the equipment has the required level of redundancy.
Dec 8, 01:32 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 8, 01:01 UTC
Scheduled - Alpha3 Cloud would like to inform you that we are planning to perform a scheduled Hardware maintenance in the Washington cloud location aimed at replacing some of the storage drives sustaining the cloud. The actual works are expected to take up to 1 hour in total.

IMPACT:
There will be no impact on any of the existing servers, drives, or networking, as the equipment has the required level of redundancy.
Nov 29, 23:25 UTC
Dec 7, 2023
[SJC] Storage Cluster Maintenance
Completed - Alpha3 Cloud would like to inform you that we performed a scheduled maintenance of our storage cluster at the San Jose cloud location. During the maintenance, we replaced a failed drive in one of the storage nodes in the cluster.

IMPACT:
There was no impact on any of the existing servers, drives, or networking, other than a slight increase in the I/O operations for the duration of the maintenance window.
Dec 7, 08:07 UTC
Update - Alpha3 Cloud would like to inform you that the maintenance has been extended by one hour.
Dec 7, 07:29 UTC
Update - Alpha3 Cloud would like to inform you that the maintenance has been extended by one hour.
Dec 7, 06:33 UTC
Update - Alpha3 Cloud would like to inform you that the maintenance has been extended by one hour.
Dec 7, 05:37 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 7, 04:01 UTC
Scheduled - Alpha3 Cloud would like to inform you that we are planning to do scheduled maintenance of our storage cluster at the SJC cloud location. The maintenance aims at replacing a failed drive in one of the storage nodes in the cluster. All scheduled tasks are expected to take around 1 hour.

All support activities will be conducted under direct supervision by Alpha3 Cloud DevOps staff.

IMPACT:
There will be no impact on running VMs, so no actions are required from your end.

While it is important for Alpha3 Cloud to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience for our customers. We appreciate your patience and welcome any feedback.
Nov 29, 16:57 UTC
Dec 6, 2023

No incidents reported.

Dec 5, 2023
[FRA] API Server Maintenance
Completed - CloudSigma would like to inform you that the scheduled maintenance of our API server in the Frankfurt cloud location has been completed with success. The actual works took 1 hour and 30 minutes in total.

All support activities were conducted under the direct supervision by CloudSigma’s DevOps staff.

IMPACT:
There was no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers were unable to perform any calls to the API, directly or through the web interface (panel) for about 5 minutes.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.
Dec 5, 20:59 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 5, 19:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Frankfurt cloud location. The actual works are planned to take no longer than 2 hours in total.

IMPACT:
There will be no impact on already existing/running customers’ virtual machines, hosts, network accessibility, and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface (panel) for about 15 minutes. Also, a brief interruption in the web interface may occur.
Nov 27, 23:37 UTC
[GVA/FRA/ZRH] ISP Network Maintenance
Completed - CloudSigma would like to inform you that the maintenance scheduled by our internet service providers has completed successfully. During maintenance, our provider relocated a router, sustaining their network infrastructure.

IMPACT:
The traffic was rerouted through one of our other lines, and as such, there was no impact on running virtual machines, hosts, private network accessibility and/or any other running services.

It is important for CloudSigma and our ISPs to perform such maintenance to ensure the quality of our services and we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.
Dec 5, 04:40 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 4, 23:00 UTC
Scheduled - CloudSigma would like to inform you that one of our internet service providers is planning a scheduled maintenance of their network. During maintenance, our provider will relocate a router, sustaining their network infrastructure.

IMPACT:
During this time frame, the traffic will be rerouted through one of our other lines. No impact is expected on running virtual machines, hosts, private network accessibility and/or any other running services.

It is important for CloudSigma and our ISPs to perform such maintenance to ensure the quality of our services and we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.
Nov 27, 04:03 UTC
Dec 4, 2023
Dec 3, 2023

No incidents reported.

Dec 2, 2023

No incidents reported.

Dec 1, 2023

No incidents reported.

Nov 30, 2023

No incidents reported.

Nov 29, 2023
[RUH] Hardware maintenance
Completed - CloudSigma would like to inform you that the hardware maintenance in our Riyadh cloud location was successfully completed. During the maintenance, we replaced a faulty drive from one of our storage boxes. All scheduled tasks took 1 hour and 20 minutes in total.

IMPACT:
There was no impact on running VMs, storage units, networks, or any other services.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience for our customers. We appreciate your patience and welcome any feedback.
Nov 29, 18:31 UTC
Update - CloudSigma would like to inform you that the maintenance works will be extended with additional 30 minutes.
Nov 29, 18:09 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 29, 17:01 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform hardware maintenance at our Riyadh cloud location. During the maintenance, we will be replacing a faulty drive in one of the servers part of the VMWare environment. The actual works are intended to take no longer than 1 hour in total.

All support activities will be conducted under direct supervision by CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on already existing/running customers’ virtual machines, hosts, network accessibility, and/or any other running services.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.
Nov 24, 14:19 UTC
Nov 28, 2023
[LON] API Server Maintenance
Completed - CloudSigma would like to inform you that the planned maintenance of our API server in the London cloud location has been preformed successfully. The actual work took us no longer than 1 hour and 55 minutes in total.

IMPACT:
There was no impact on already existing/running customers’ virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers were not able to perform any calls to the API, directly or through the web interface (panel) for about 15 minutes. Also, a brief interruption on the web interface did occur.
Nov 28, 00:25 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 22:30 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the London cloud location. The actual works are planned to take no longer than 2 hours in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on already existing/running customers’ virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface (panel) for about 15 minutes. Also, a brief interruption on the web interface may occur.
Nov 19, 23:24 UTC
Nov 27, 2023
[TYO] API Server Maintenance
Completed - CloudSigma would like to inform you that the scheduled maintenance of our API server in the Tokyo cloud location was completed successfully. The actual work took 23 minutes in total.

IMPACT:
There was no impact on already existing/running customers’ virtual machines, hosts, network accessibility and/or any other running services. During maintenance, customers were not able to perform API calls, either directly or through the web interface (panel), for about 15 minutes. Also, a brief interruption on the web interface occurred.
Nov 27, 13:05 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 12:30 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Tokyo cloud location. The actual works are planned to take no longer than 2 hours in total.

IMPACT:
There will be no impact on already existing/running customers’ virtual machines, hosts, network accessibility, and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface (panel) for about 15 minutes. Also, a brief interruption in the web interface may occur.
Nov 24, 09:27 UTC
[SJC] API Server Maintenance
Completed - Alpha3 Cloud would like to inform you that we performed a scheduled maintenance of our API server in the San Jose cloud location. More precisely we performed a software upgrade on our API server. The actual work took 30 minutes in total.

IMPACT:
There was no impact on already existing/running customers’ virtual machines, hosts, network accessibility, and/or any other running services. During the maintenance, customers were not able to perform any calls to the API, directly or through the web interface (panel) for about 15 minutes. Also, a brief interruption in the web interface occured.
Nov 27, 08:59 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 07:31 UTC
Scheduled - Alpha3 Cloud would like to inform you that we are planning to perform a scheduled maintenance of our API server in the San Jose cloud location. More precisely we will be performing a software upgrade on our API server. The actual works are planned to take no longer than 2 hours in total.

IMPACT:
There will be no impact on already existing/running customers’ virtual machines, hosts, network accessibility, and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface (panel) for about 15 minutes. Also, a brief interruption in the web interface may occur.
Nov 19, 13:02 UTC
Nov 26, 2023

No incidents reported.

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