CloudSigma
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 7, 06:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to do scheduled maintenance of our storage cluster in the Zurich cloud location. During the maintenance, we will perform software upgrades of all the physical storage nodes. All scheduled tasks are expected to take 8 days in total.

All support activities will be conducted under direct supervision by CloudSigma’s DevOps staff.

IMPACT:

There will be no impact on running VMs, so no actions are required from your end.
Zurich Cloud ? Under Maintenance
90 days ago
100.0 % uptime
Today
Geneva Cloud ? Operational
90 days ago
100.0 % uptime
Today
San Jose Cloud ? Operational
90 days ago
99.99 % uptime
Today
Washington DC Cloud ? Operational
90 days ago
100.0 % uptime
Today
Manila Cloud ? Operational
90 days ago
99.97 % uptime
Today
Honolulu Cloud ? Operational
90 days ago
100.0 % uptime
Today
Perth Cloud ? Operational
90 days ago
100.0 % uptime
Today
Frankfurt Cloud ? Operational
90 days ago
100.0 % uptime
Today
Riyadh Cloud ? Operational
90 days ago
100.0 % uptime
Today
Dublin Cloud ? Operational
90 days ago
100.0 % uptime
Today
Tokyo Cloud ? Operational
90 days ago
100.0 % uptime
Today
Melbourne Cloud ? Operational
90 days ago
100.0 % uptime
Today
Manila 2 Cloud ? Operational
90 days ago
100.0 % uptime
Today
Boden Cloud ? Operational
90 days ago
100.0 % uptime
Today
Clark Cloud ? Operational
90 days ago
99.98 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
[WDC] API Server Maintenance Apr 12, 08:00-09:00 UTC
CloudSigma would like to inform you that we are planning to perform a scheduled software upgrade of our API server in the Washington DC cloud location. The work specifics will require a restart of the API server, which will cause downtime of our API. The actual works are planned to take no longer than 1 hour in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface (panel) for about 30 minutes. Also, a brief interruption on the web interface may occur.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.

Subscribe for free email or SMS alerts of outages & maintenances at https://wdc.status.cloudsigma.com/.

Contacts:
If you have any questions in regards to this email, please contact our support department via our live chat at https://wdc.cloudsigma.com/ui/#/ and/or email support@cloudsigma.com
Posted on Apr 5, 13:28 UTC
[SJC] API Server Maintenance Apr 12, 09:00-10:00 UTC
CloudSigma would like to inform you that we are planning to perform a scheduled software upgrade of our API server in the San Jose cloud location. The work specifics will require a restart of the API server, which will cause downtime of our API. The actual works are planned to take no longer than 1 hour in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface (panel) for about 30 minutes. Also, a brief interruption on the web interface may occur.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.

Subscribe for free email or SMS alerts of outages & maintenances at https://sjc.status.cloudsigma.com/.

Contacts:
If you have any questions in regards to this email, please contact our support department via our live chat at https://sjc.cloudsigma.com/ui/#/ and/or email support@cloudsigma.com
Posted on Apr 5, 13:19 UTC
[FRA] API Server Maintenance Apr 13, 18:00-19:00 UTC
CloudSigma would like to inform you that we are planning to perform a scheduled software upgrade of our API server in the Frankfurt cloud location. The work specifics will require a restart of the API server, which will cause downtime of our API. The actual works are planned to take no longer than 1 hour in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface (panel) for about 30 minutes. Also, a brief interruption on the web interface may occur.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.

Subscribe for free email or SMS alerts of outages & maintenances at https://fra.status.cloudsigma.com/.

Contacts:
If you have any questions in regards to this email, please contact our support department via our live chat at https://fra.cloudsigma.com/ui/#/ and/or email support@cloudsigma.com
Posted on Apr 6, 13:03 UTC
[GVA] API Server Maintenance Apr 13, 19:00-20:00 UTC
CloudSigma would like to inform you that we are planning to perform a scheduled software upgrade of our API server in the Geneva cloud location. The work specifics will require a restart of the API server, which will cause downtime of our API. The actual works are planned to take no longer than 1 hour in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface (panel) for about 30 minutes. Also, a brief interruption on the web interface may occur.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.

Subscribe for free email or SMS alerts of outages & maintenances at https://gva.status.cloudsigma.com/.

Contacts:
If you have any questions in regards to this email, please contact our support department via our live chat at https://gva.cloudsigma.com/ui/#/ and/or email support@cloudsigma.com
Posted on Apr 6, 13:10 UTC
[MNL] API Server Maintenance Apr 14, 13:00-14:00 UTC
CloudSigma would like to inform you that we are planning to perform a scheduled software upgrade of our API server in the Manila cloud location. The work specifics will require a restart of the API server, which will cause downtime of our API. The actual works are planned to take no longer than 1 hour in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface (panel) for about 30 minutes. Also, a brief interruption on the web interface may occur.
Posted on Apr 7, 15:58 UTC
[ZRH] API Server Maintenance Apr 14, 18:00-19:00 UTC
CloudSigma would like to inform you that we are planning to perform a scheduled software upgrade of our API server in the Zurich cloud location. The work specifics will require a restart of the API server, which will cause downtime of our API. The actual works are planned to take no longer than 1 hour in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface (panel) for about 30 minutes. Also, a brief interruption on the web interface may occur.
Posted on Apr 7, 15:59 UTC
Past Incidents
Apr 11, 2021

No incidents reported today.

Apr 10, 2021

No incidents reported.

Apr 9, 2021
Completed - CloudSigma would like to inform you that the scheduled maintenance of our API server in the Honolulu Cloud location is completed successfully. During the maintenance, we applied software upgrades of our API server. The actual works took 10 minutes.

All support activities were conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There was no impact on already existing/running virtual machines, hosts, network accessibility or any other running services. During the maintenance, customers were not able to perform any calls to the API, directly or through the web interface (panel) for about 10 minutes. Also, a brief interruption on the web interface was observed.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services. We do everything possible to minimize any inconvenience to our customers, appreciate your patience and welcome any feedback.
Apr 9, 10:22 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 10:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled software upgrade of our API server in the Honolulu cloud location. The work specifics will require a restart of the API server, which will cause downtime of our API. The actual works are planned to take no longer than 1 hour in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface (panel) for about 30 minutes. Also, a brief interruption on the web interface may occur.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.

Subscribe for free email or SMS alerts of outages & maintenances at https://hnl.status.cloudsigma.com/.

Contacts:
If you have any questions in regards to this email, please contact our support department via our live chat at https://hnl.cloudsigma.com/ui/#/ and/or email support@cloudsigma.com
Mar 29, 17:57 UTC
Completed - CloudSigma would like to inform you that the scheduled maintenance of our API server in the Riyadh Cloud location is completed successfully. During the maintenance, we applied software upgrades of our API server. The actual works took 11 minutes.

All support activities were conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There was no impact on already existing/running virtual machines, hosts, network accessibility or any other running services. During the maintenance, customers were not able to perform any calls to the API, directly or through the web interface (panel) for about 11 minutes. Also, a brief interruption on the web interface was observed.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services. We do everything possible to minimize any inconvenience to our customers, appreciate your patience and welcome any feedback.
Apr 9, 08:27 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 08:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled software upgrade of our API server in the Riyadh cloud location. The work specifics will require a restart of the API server, which will cause downtime of our API. The actual works are planned to take no longer than 1 hour in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface (panel) for about 30 minutes. Also, a brief interruption on the web interface may occur.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services. We do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.
Mar 30, 10:15 UTC
Apr 8, 2021
Completed - CloudSigma would like to inform you that the scheduled maintenance of our API server in the Dublin Cloud location is completed successfully. During the maintenance, we applied software upgrades of our API server. The actual works took 15 minutes.

All support activities were conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There was no impact on already existing/running virtual machines, hosts, network accessibility or any other running services. During the maintenance, customers were not able to perform any calls to the API, directly or through the web interface (panel) for about 5 minutes. Also, a brief interruption on the web interface was observed.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services. We do everything possible to minimize any inconvenience to our customers, appreciate your patience and welcome any feedback.

Subscribe for free email or SMS alerts of outages & maintenances at https://statuscloud.servecentric.com/

Contacts:
If you have any questions in regards to this email, please contact our support department via our live chat at https://ec.servecentric.com/ and/or email support@cloudsigma.com
Apr 8, 19:16 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 19:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled software upgrade of our API server in the Dublin cloud location. The work specifics will require a restart of the API server, which will cause downtime of our API. The actual works are planned to take no longer than 1 hour in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface (panel) for about 30 minutes. Also, a brief interruption on the web interface may occur.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.

Subscribe for free email or SMS alerts of outages & maintenances at https://statuscloud.servecentric.com/.

Contacts:
If you have any questions in regards to this email, please contact our support department via our live chat at https://ec.servecentric.com/ and/or email support@cloudsigma.com
Mar 29, 16:09 UTC
Completed - CloudSigma would like to inform you that the scheduled maintenance of our API server in the Boden Cloud location is completed successfully. During the maintenance, we applied software upgrades of our API server. The actual works took 15 minutes.

All support activities were conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There was no impact on already existing/running virtual machines, hosts, network accessibility or any other running services. During the maintenance, customers were not able to perform any calls to the API, directly or through the web interface (panel) for about 5 minutes. Also, a brief interruption on the web interface was observed.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.

Subscribe for free email or SMS alerts of outages & maintenances at https://status.cloud.hydro66.com/

Contacts:
If you have any questions in regards to this email, please contact our support department via our live chat at https://cloud.hydro66.com/ and/or email support@cloudsigma.com
Apr 8, 18:17 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 18:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled software upgrade of our API server in the Boden, Sweden cloud location. The work specifics will require a restart of the API server, which will cause downtime of our API. The actual works are planned to take no longer than 1 hour in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface (panel) for about 30 minutes. Also, a brief interruption on the web interface may occur.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.
Mar 29, 17:37 UTC
Apr 7, 2021
Completed - CloudSigma would like to inform you that the scheduled maintenance of our API server in the Manila 2 cloud location is completed successfully. During the maintenance, we applied software upgrades of our API server. The actual works took 6 minutes.

All support activities were conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There was no impact on already existing/running virtual machines, hosts, network accessibility or any other running services. During the maintenance, customers were not able to perform any calls to the API, directly or through the web interface (panel) for about 5 minutes. Also, a brief interruption on the web interface was observed.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.
Apr 7, 13:56 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 7, 13:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled software upgrade of our API server in the Manila 2 cloud location. The work specifics will require a restart of the API server, which will cause downtime of our API. The actual works are planned to take no longer than 1 hour in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface (panel) for about 30 minutes. Also, a brief interruption on the web interface may occur.
Apr 1, 08:04 UTC
Completed - CloudSigma would like to inform you that we performed a scheduled maintenance of the database in the Clarkcloud location. The actual work took 7minutes in total.

All support activities were being conducted under the direct supervision of CloudSigma’s DevOps staff.


IMPACT:
There was no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, the version of our database was upgraded and the DB was restarted. During the upgrade process, it lost connection to the API for about 5 minutes.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services. We do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.
Apr 7, 12:40 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 7, 12:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled software upgrade of our API server in the Clark cloud location. The work specifics will require a restart of the API server, which will cause downtime of our API. The actual works are planned to take no longer than 1 hour in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface (panel) for about 30 minutes. Also, a brief interruption on the web interface may occur.
Mar 30, 10:18 UTC
Completed - ANNOUNCEMENT:
CloudSigma would like to inform you that the scheduled maintenance of our API server in the Tokyo Cloud location is completed successfully. During the maintenance, we applied software upgrades of our API server. The actual works took 14 minutes.

All support activities were conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There was no impact on already existing/running virtual machines, hosts, network accessibility or any other running services. During the maintenance, customers were not able to perform any calls to the API, directly or through the web interface (panel) for about 8 minutes. Also, a brief interruption on the web interface was observed.
Apr 7, 11:27 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 7, 11:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled software upgrade of our API server in the Tokyo cloud location. The work specifics will require a restart of the API server, which will cause downtime of our API. The actual works are planned to take no longer than 1 hour in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface (panel) for about 30 minutes. Also, a brief interruption on the web interface may occur.
Apr 1, 07:55 UTC
Apr 6, 2021
Completed - CloudSigma would like to inform you that the scheduled maintenance of our API server in the Melbourne Cloud location is completed successfully. During the maintenance, we applied software upgrades of our API server. The actual works took 20 minutes.

All support activities were conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There was no impact on already existing/running virtual machines, hosts, network accessibility or any other running services. During the maintenance, customers were not able to perform any calls to the API, directly or through the web interface (panel) for about 8 minutes. Also, a brief interruption on the web interface was observed.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.

Subscribe for free email or SMS alerts of outages & maintenances at https://per.status.cloudsigma.com/

Contacts:
If you have any questions in regards to this email, please contact our support department via our live chat at https://per.cloudsigma.com/ and/or email support@cloudsigma.com
Apr 6, 12:25 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 6, 12:01 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled software upgrade of our API server in the Perth cloud location. The work specifics will require a restart of the API server, which will cause downtime of our API. The actual works are planned to take no longer than 1 hour in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface (panel) for about 30 minutes. Also, a brief interruption on the web interface may occur.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.
Mar 30, 10:05 UTC
Completed - CloudSigma would like to inform you that the scheduled maintenance of our API server in the Melbourne Cloud location is completed successfully. During the maintenance, we applied software upgrades of our API server. The actual works took 10 minutes.

All support activities were conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There was no impact on already existing/running virtual machines, hosts, network accessibility or any other running services. During the maintenance, customers were not able to perform any calls to the API, directly or through the web interface (panel) for about 10 minutes. Also, a brief interruption on the web interface was observed.
Apr 6, 11:37 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 6, 11:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled software upgrade of our API server in the Melbourne cloud location. The work specifics will require a restart of the API server, which will cause downtime of our API. The actual works are planned to take no longer than 1 hour in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface (panel) for about 30 minutes. Also, a brief interruption on the web interface may occur.
Mar 30, 10:08 UTC
Apr 5, 2021
Completed - CloudSigma would like to inform you that the scheduled Network maintenance in our Washington DC cloud was successfully completed.
IMPACT:
No interruption or degraded performance was observed during the maintenance within the network infrastructure. The actual maintenance took five hours in total.
Apr 5, 12:06 UTC
Update - CloudSigma would like to inform you that the planned maintenance of our Network infrastructure of the Washington DC cloud will be extended with 1 hour.
Apr 5, 11:07 UTC
Update - CloudSigma would like to inform you that the planned maintenance of our Network infrastructure of the Washington DC cloud will be extended with 2 hours.

Please accept our sincere apologies for any inconvenience caused.
Apr 5, 09:07 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 5, 07:00 UTC
Scheduled - CloudSigma would like to inform you that the planned maintenance of our Network infrastructure of the Washington DC cloud will be postponed. The works will take place on the date and time below:

Date and Time Maintenance Starts: 2021-04-05, 07:00 UTC; 2021-04-05, 03:00 EDT

Date and Time Maintenance Ends: 2021-04-05, 09:00 UTC; 2021-04-05, 05:00 EDT

Please accept our sincere apologies for any inconvenience caused.
Apr 5, 07:00 UTC
Completed - CloudSigma would like to inform you that the scheduled Network maintenance in our San Jose cloud was successfully completed.
IMPACT:
No interruption or degraded performance was observed during the maintenance within the network infrastructure. The actual maintenance took five hours in total.
Apr 5, 12:04 UTC
Update - CloudSigma would like to inform you that the planned maintenance of our Network infrastructure of the San Jose cloud will be extended with 1 hour.
Apr 5, 11:08 UTC
Update - CloudSigma would like to inform you that the planned maintenance of our Network infrastructure of the San Jose cloud will be extended with 2 hours.

Please accept our sincere apologies for any inconvenience caused.
Apr 5, 09:05 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 5, 07:00 UTC
Scheduled - CloudSigma would like to inform you that the planned maintenance of our Network infrastructure of the San Jose cloud will be postponed. The works will take place on the date and time below:

Date and Time Maintenance Starts: 2021-04-05, 07:00 UTC; 2021-04-05, 00:00 PDT

Date and Time Maintenance Ends: 2021-04-05, 09:00 UTC; 2021-04-05, 02:00 PDT

Please accept our sincere apologies for any inconvenience caused.
Apr 5, 07:00 UTC
Apr 4, 2021

No incidents reported.

Apr 3, 2021
Completed - CloudSigma would like to inform you that one of our internet service providers, for the Honolulu cloud location, performed a planned maintenance of their network. More precisely, they worked on a network infrastructure augmentation. The actual works took 3 hours in total.

IMPACT:
In the 3 hours time window, a brief interruption occurred while the traffic was rerouted through our second line.
Apr 3, 10:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 3, 07:00 UTC
Scheduled - CloudSigma would like to inform you that one of our internet service providers, for the Honolulu cloud location, is going to perform a planned maintenance of their network. More precisely, they will work on a network infrastructure augmentation. The actual works are scheduled to take 3 hours in total.

IMPACT:
In the 3 hours time window, a brief interruption is expected to occur while the traffic is rerouted through our second line.

While it is important such maintenances to be performed to ensure the quality of our services, we do everything possible to minimize any inconvenience for our customers. We appreciate your patience and welcome any feedback.

Subscribe for free email or SMS alerts of outages & maintenances at https://hnl.status.cloudsigma.com/.
Mar 27, 02:32 UTC
Apr 2, 2021

No incidents reported.

Apr 1, 2021
Completed - CloudSigma would like to inform you that we performed a scheduled maintenance of the database in the Riyadh oud location. The actual work took 1 hour in total.

All support activities were being conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There was no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, the version of our database was upgraded and the DB was restarted. During the upgrade process, it lost connection to the API for about 54 minutes.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services. We do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.
Apr 1, 18:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 17:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of the database in the RIyadh cloud location. The actual works are planned to take no longer than 1 hour in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on already existing/running customers’ virtual machines, hosts, network accessibility or any other running services. During the maintenance, the version of our database will be upgraded and the DB will be restarted. During the upgrade process, it will lose connection to the API for about 15 minutes.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services. We do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.
Mar 22, 17:44 UTC
Mar 31, 2021

No incidents reported.

Mar 30, 2021
Completed - CloudSigma would like to inform you that we performed a scheduled maintenance of the database in the Geneva cloud location. The actual work took 50 minutes in total.

All support activities were being conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There was no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, the version of our database was upgraded and the DB was restarted. During the upgrade process, it lost connection to the API for about 15 minutes.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services. We do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.

Subscribe for free email or SMS alerts of outages & maintenances at https://gva.status.cloudsigma.com/.

Contacts:
If you have any questions with regard to this email, please contact our support department via our live chat at https://gva.cloudsigma.com/ and/or email support@cloudsigma.com
Mar 30, 21:25 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 30, 20:30 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of the database in the Geneva cloud location. The actual works are planned to take no longer than 30 minutes in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on already existing/running customers’ virtual machines, hosts, network accessibility or any other running services. During the maintenance, the version of our database will be upgraded and the DB will be restarted. During the upgrade process, it will lose connection to the API for about 15 minutes.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services. We do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.

Subscribe for free email or SMS alerts of outages & maintenances at https://gva.status.cloudsigma.com/.

Contacts:
If you have any questions with regard to this email, please contact our support department via our live chat at https://gva.cloudsigma.com/ and/or email support@cloudsigma.com
Mar 20, 15:35 UTC
Completed - CloudSigma would like to inform you that we performed a scheduled maintenance of the database in the Zurich cloud location. The actual work took 1 hour in total.

All support activities were being conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There was no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, the version of our database was upgraded and the DB was restarted. During the upgrade process, it lost connection to the API for about 15 minutes.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services. We do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.

Subscribe for free email or SMS alerts of outages & maintenances at https://zrh.status.cloudsigma.com/.

Contacts:
If you have any questions with regard to this email, please contact our support department via our live chat at https://zrh.cloudsigma.com/ and/or email support@cloudsigma.com
Mar 30, 20:36 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 30, 19:30 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of the database in the Zurich cloud location. The actual works are planned to take no longer than 1 hour in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on already existing/running customers’ virtual machines, hosts, network accessibility or any other running services. During the maintenance, the version of our database will be upgraded and the DB will be restarted. During the upgrade process, it will lose connection to the API for about 15 minutes.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services. We do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.

Subscribe for free email or SMS alerts of outages & maintenances at https://zrh.status.cloudsigma.com/.

Contacts:
If you have any questions with regard to this email, please contact our support department via our live chat at https://zrh.cloudsigma.com/ and/or email support@cloudsigma.com
Mar 20, 15:59 UTC
Completed - CloudSigma would like to inform you that we performed a scheduled maintenance of the database in the Dublin cloud location. The actual work took 90 minutes in total.

All support activities were being conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There was no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, the version of our database was upgraded and the DB was restarted. During the upgrade process, it lost connection to the API for about 5 minutes.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services. We do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.

Subscribe for free email or SMS alerts of outages & maintenances at https://statuscloud.servecentric.com/.

Contacts:
If you have any questions in regards to this email, please contact our support department via our live chat at https://ec.servecentric.com/ui/ and/or email support@cloudsigma.com.
Mar 30, 20:29 UTC
Update - CloudSigma would like to inform you that the maintenance works will be extended by another 30 minutes. Please excuse us for any inconvenience caused.
Mar 30, 19:53 UTC
Update - CloudSigma would like to inform you that the maintenance works will be extended by another 30 minutes. Please excuse us for any inconvenience caused.
Mar 30, 19:26 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 30, 19:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of the database in the Dublin cloud location. The actual works are planned to take no longer than 30 minutes in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, the version of our database will be upgraded and the DB will be restarted. During the upgrade process, it will lose connection to the API for about 15 minutes.
Mar 22, 12:54 UTC
Completed - CloudSigma would like to inform you that we performed a scheduled maintenance of the database in the Boden cloud location. The actual work took 1 hour in total.

All support activities were being conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There was no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, the version of our database was upgraded and the DB was restarted. During the upgrade process, it lost connection to the API for about 5 minutes.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services. We do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.

Subscribe for free email or SMS alerts of outages & maintenances at https://status.cloud.hydro66.com/.

Contacts:
If you have any questions in regards to this email, please contact our support department via our live chat at https://cloud.hydro66.com/ui/ and/or email support@cloudsigma.com
Mar 30, 19:30 UTC
Update - CloudSigma would like to inform you that the maintenance works will be extended by another 30 minutes. Please excuse us for any inconvenience caused.
Mar 30, 19:01 UTC
Update - CloudSigma would like to inform you that the maintenance works will be extended by another 30 minutes. Please excuse us for any inconvenience caused.
Mar 30, 18:54 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 30, 18:30 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of the database in the Boden cloud location. The actual works are planned to take no longer than 30 minutes in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, the version of our database will be upgraded and the DB will be restarted. During the upgrade process, it will lose connection to the API for about 15 minutes.
Mar 19, 12:16 UTC
Completed - The scheduled maintenance has been completed.
Mar 30, 19:12 UTC
Update - CloudSigma would like to inform you that we performed a scheduled maintenance of the database in the Frankfurt cloud location. The actual work took 60 minutes in total.

All support activities were being conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There was no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, the version of our database was upgraded and the DB was restarted. During the upgrade process, it lost connection to the API for about 5 minutes.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services. We do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.

Subscribe for free email or SMS alerts of outages & maintenances at https://fra.status.cloudsigma.com/.
Mar 30, 19:12 UTC
Update - CloudSigma would like to inform you that the maintenance works will be extended by another 30 minutes. Please excuse us for any inconvenience caused.
Mar 30, 18:23 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 30, 18:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of the database in the Frankfurt cloud location. The actual works are planned to take no longer than 30 minutes in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on already existing/running customers’ virtual machines, hosts, network accessibility or any other running services. During the maintenance, the version of our database will be upgraded and the DB will be restarted. During the upgrade process, it will lose connection to the API for about 15 minutes.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services. We do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.

Subscribe for free email or SMS alerts of outages & maintenances at https://fra.status.cloudsigma.com/.

Contacts:
If you have any questions with regard to this email, please contact our support department via our live chat at https://fra.cloudsigma.com/ and/or email support@cloudsigma.com
Mar 20, 15:44 UTC
Mar 29, 2021
Completed - CloudSigma would like to inform you that we performed a scheduled maintenance of the database in the Perth cloud location. The actual work took 75 minutes in total.

All support activities were being conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There was no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, the version of our database was upgraded and the DB was restarted. During the upgrade process, it lost connection to the API for about 30 minutes.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services. We do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.


Subscribe for free email or SMS alerts of outages & maintenances at https://per.status.cloudsigma.com/.

Contacts:
If you have any questions in regards to this email, please contact our support department via our live chat at https://per.cloudsigma.com/ui/ and/or email support@cloudsigma.com
Mar 29, 13:15 UTC
Update - CloudSigma would like to inform you that the maintenance works will be extended by another 30 minutes. Please excuse us for any inconvenience caused.
Mar 29, 12:59 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 29, 12:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of the database in the Perth cloud location. The actual works are planned to take no longer than 60 minutes in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, the version of our database will be upgraded and the DB will be restarted. During the upgrade process, it will lose connection to the API for about 30 minutes.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services. We do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.
Mar 20, 06:44 UTC
Completed - CloudSigma would like to inform you that we performed a scheduled maintenance of the database in the Tokyo cloud location. The actual work took 53 minutes in total.

All support activities were being conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There was no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, the version of our database was upgraded and the DB was restarted. During the upgrade process, it lost connection to the API for about 48 minutes.
Mar 29, 12:03 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 29, 11:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of the database in the Tokyo cloud location. The actual works are planned to take no longer than 60 minutes in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, the version of our database will be upgraded and the DB will be restarted. During the upgrade process, it will lose connection to the API for about 30 minutes.
Mar 22, 06:48 UTC
Completed - CloudSigma would like to inform you that we performed a scheduled maintenance of the database in the Honolulu cloud location. The actual work 50 minutes in total.

All support activities were being conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There was no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, the version of our database was upgraded and the DB was restarted. During the upgrade process, it lost connection to the API for about 30 minutes.
Mar 29, 10:54 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 29, 10:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of the database in the Honolulu cloud location. The actual works are planned to take no longer than 60 minutes in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, the version of our database will be upgraded and the DB will be restarted. During the upgrade process, it will lose connection to the API for about 30 minutes.
Mar 19, 13:00 UTC
Completed - CloudSigma would like to inform you that we performed a scheduled maintenance of the database in the Melbourne cloud location. The actual work took 24 minutes in total.

All support activities were being conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There was no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, the version of our database was upgraded and the DB was restarted. During the upgrade process, it lost connection to the API for about 5 minutes.
Mar 29, 09:48 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 29, 09:01 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of the database in the Melbourne cloud location. The actual works are planned to take no longer than 60 minutes in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, the version of our database will be upgraded and the DB will be restarted. During the upgrade process, it will lose connection to the API for about 30 minutes.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services. We do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.
Mar 20, 06:26 UTC
Completed - CloudSigma would like to inform you that one of our upstream providers successfully performed scheduled maintenance of their network infrastructure in the San Jose cloud location.

IMPACT:

We experienced no impact on our network, as we do have configured BGP sessions to both the primary and the secondary route servers. The actual maintenance took 1 hour in total.
Mar 29, 08:06 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 29, 07:00 UTC
Scheduled - CloudSigma would like to inform you that one of our upstream providers is planning to perform scheduled maintenance of their network infrastructure in the San Jose cloud location. More precisely, they will be performing hardware and software upgrades on their route servers.

IMPACT:
We expect no impact on our network, as we do have configured BGP sessions to both the primary and the secondary route servers. In case of an incident during the maintenance, the traffic will be automatically rerouted through our secondary provider. The actual maintenance is scheduled to take one hour in total.
Mar 26, 05:41 UTC
Completed - CloudSigma would like to inform you that one of our upstream providers successfully performed scheduled maintenance of their network infrastructure in the Washington DC cloud location.

IMPACT:

We experienced no impact on our network, as we do have configured BGP sessions to both the primary and the secondary route servers. The actual maintenance took 1 hour in total.
Mar 29, 08:05 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 29, 07:00 UTC
Scheduled - CloudSigma would like to inform you that one of our upstream providers is planning to perform scheduled maintenance of their network infrastructure in the Washington DC cloud location. More precisely, they will be performing hardware and software upgrades on their route servers.

IMPACT:
We expect no impact on our network, as we do have configured BGP sessions to both the primary and the secondary route servers. In case of an incident during the maintenance, the traffic will be automatically rerouted through our secondary provider. The actual maintenance is scheduled to take one hour in total.
Mar 26, 05:40 UTC
Mar 28, 2021

No incidents reported.