CloudSigma
All Systems Operational
Uptime over the past 90 days. View historical uptime.
Zurich Cloud ? Operational
90 days ago
100.0 % uptime
Today
Geneva Cloud ? Operational
90 days ago
99.98 % uptime
Today
Miami Cloud ? Operational
90 days ago
100.0 % uptime
Today
San Jose Cloud ? Operational
90 days ago
100.0 % uptime
Today
Washington DC Cloud ? Operational
90 days ago
100.0 % uptime
Today
Hawaii Cloud ? Operational
90 days ago
100.0 % uptime
Today
Perth Cloud ? Operational
90 days ago
100.0 % uptime
Today
Manila Cloud ? Operational
90 days ago
99.92 % uptime
Today
Warsaw Cloud ? Operational
90 days ago
100.0 % uptime
Today
Frankfurt Cloud ? Operational
90 days ago
100.0 % uptime
Today
Saudi Arabia Cloud ? Operational
90 days ago
100.0 % uptime
Today
Dublin cloud ? Operational
90 days ago
100.0 % uptime
Today
Tokyo Cloud ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage

No incidents or maintenance related to this downtime.

Scheduled Maintenance
[MNL] API Server Maintenance: Stage 2 May 24, 12:00-13:00 UTC
ADDITIONAL INFORMATION:
CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Manila cloud location. The actual works for Stage 2 are planned to take no longer than 1 hours in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
The actual maintenance will be done on two stages.

Stage 2:
There will be no impact on already existing/running customers’ virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface (panel) for about 5 minutes. Also, a brief interruption on the web interface may occur.
Posted on May 16, 18:38 UTC
[DUB] API Server Maintenance: Stage 1 May 27, 19:00-20:00 UTC
ADDITIONAL INFORMATION:
CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Dublin cloud location. The actual works on Stage 1 are planned to take no longer than 1 hours in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
The actual maintenance will be done on two stages.

Stage 1:
There will be no impact on already existing/running customers’ virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface (panel) for about 5 minutes. Also, a brief interruption on the web interface may occur.
Posted on May 16, 20:07 UTC
[TYO] API Server Maintenance May 28, 11:00-12:00 UTC
CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Tokyo cloud location. The actual works are planned to take no longer than 1 hour in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface (panel) for about 5 minutes. Also, a brief interruption on the web interface may occur.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.
Posted on May 22, 09:34 UTC
[DUB] API Server Maintenance: Stage 2 May 28, 19:00-20:00 UTC
ADDITIONAL INFORMATION:
CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Dublin cloud location. The actual works on Stage 2 are planned to take no longer than 1 hour in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
The actual maintenance will be done on two stages.

Stage 2:
There will be no impact on already existing/running customers’ virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface (panel) for about 5 minutes. Also, a brief interruption on the web interface may occur.
Posted on May 16, 20:08 UTC
Past Incidents
May 24, 2019

No incidents reported today.

May 23, 2019
[MNL] API Server Maintenance: Stage 1
Completed - CloudSigma would like to inform you that we the scheduled maintenance of our API server in the Manila cloud location was successfully completed. The actual work took about 40 minutes

All support activities were conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There was no impact on already existing/running customers’ virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers were not able to perform any calls to the API, directly or through the web interface (panel) for about 5 minutes.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.
May 23, 12:49 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 12:00 UTC
Scheduled - ADDITIONAL INFORMATION:
CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Manila cloud location. The actual works for Stage 1 are planned to take no longer than 1 hours in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
The actual maintenance will be done on two stages. The second one will be performed on 2019-05-24

Stage 1:
There will be no impact on already existing/running customers’ virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface (panel) for about 5 minutes. Also, a brief interruption on the web interface may occur.
May 16, 18:35 UTC
May 22, 2019
[RUH] API Server Maintenance
Completed - CloudSigma would like to inform you that the scheduled maintenance of our API server has been completed
May 22, 21:57 UTC
Update - The maintenance works are now extended with 1 hour and are expected to conclude around 22:00 UTC on 2019-05-22.
May 22, 20:52 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 22, 20:00 UTC
Scheduled - ADDITIONAL INFORMATION:
CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Riyadh cloud location. The actual works are planned to take no longer than 1 hour in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on already existing/running customers’ virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface (panel) for about 15 minutes. Also, a brief interruption on the web interface may occur.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.
Contacts:
If you have any questions in regards to this email, please contact our support department via our live chat at https://ruh.cloudsigma.com/ui/ and/or email support@cloudsigma.com
May 15, 17:41 UTC
CloudSigma [MEL] API Server Maintenance
Completed - CloudSigma would like to inform you that we the scheduled maintenance of our API server in the Melbourne cloud location was successfully completed. The actual work took about 40 minutes

All support activities were conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There was no impact on already existing/running customers’ virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers were not able to perform any calls to the API, directly or through the web interface (panel) for about 5 minutes.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.
May 22, 10:38 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 22, 10:01 UTC
Scheduled - ANNOUNCEMENT:

CloudSigma would like to inform you that we are preparing to perform a scheduled maintenance of our API server in the Melbourne cloud location. The actual works are planned to take no longer than 1 hour in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on already existing/running customers’ virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface (panel) for about 5 minutes. Also, a brief interruption on the web interface may occur.
May 15, 15:49 UTC
[GVA] API Server Maintenance
Completed - CloudSigma is glad to inform you that the planned maintenance has been completed.
May 22, 00:27 UTC
Update - CloudSigma would like to inform you that we are extending the maintenance with one hour.
May 21, 22:59 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 20:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Geneva cloud location. The actual works are planned to take no longer than 1 hour in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface (panel) for about 15 minutes. Also, a brief interruption on the web interface may occur.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.
May 14, 16:20 UTC
May 21, 2019
[FRA] API Server maintenance
Completed - CloudSigma is glad to inform you that the maintenance has been completed.
May 21, 23:46 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 23:08 UTC
Scheduled - ADDITIONAL INFORMATION:
CloudSigma would like to inform you that we are planning to perform scheduled maintenance of our API server in the Frankfurt cloud location. The actual works are planned to take no longer than 1 hour in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface (panel) for about 15 minutes. Also, a brief interruption on the web interface may occur.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.
May 15, 08:40 UTC
May 20, 2019

No incidents reported.

May 19, 2019

No incidents reported.

May 18, 2019

No incidents reported.

May 17, 2019

No incidents reported.

May 16, 2019
[WDC] Degraded Network performance
Resolved - This incident has been resolved.
May 16, 08:36 UTC
Update - CloudSigma would like to inform you that the issue has been discovered and the needed changes have been already applied.
A network glitch occurred in our infrastructure, causing packet loss and degraded performance of our Name Servers.

Please accept our sincere apologies for the inconvenience caused.
Support will remain at your disposal at all times, via email and LiveChat should you require assistance.
We appreciate your patience and welcome any feedback.
May 16, 08:36 UTC
Update - Currently the issue has been identified and fixes are being applied accordingly by our Administrators team.
Please take our kindest apologies for the inconvenience. We'll keep you updated.
May 16, 02:55 UTC
Update - Currently the issue has been identified and fixes are being applied accordingly by our Administrators team.
Please take our kindest apologies for the inconvenience. We'll keep you updated.
May 16, 00:54 UTC
Identified - Currently the issue has been identified and fixes are being applied accordingly by our Administrators team.
We'll provide the information as soon as possible.

Please take our kindest apologies for the inconvenience. We'll keep you updated.
May 15, 22:41 UTC
Investigating - Currently, we are experiencing intermittent network issues within our Washington DC cloud. Our administrators are already working on the problem. We'll provide the information as soon as possible.

Please take our kindest apologies for the inconvenience. We'll keep you updated.
May 15, 21:34 UTC
May 14, 2019

No incidents reported.

May 13, 2019

No incidents reported.

May 12, 2019

No incidents reported.

May 11, 2019

No incidents reported.

May 10, 2019
[PER] API Server Maintenance
Completed - CloudSigma would like to inform you that the scheduled maintenance of our API server in the Perth location has been completed with success. The actual maintenance works took 1 hour. During this time the API and the WebApp were not accessible for about 15 minutes.

All support activities were conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility or any other running services. During the maintenance, customers were not able to perform any calls to the API, directly or through the web interface (panel) for about 15 minutes.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.

Contacts:
If you have any questions in regards to this email, please contact our support department via our live chat at https://per.cloudsigma.com/ui/ and/or email support@cloudsigma.com
May 10, 18:06 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 10, 17:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to do scheduled maintenance of our API server in the Perth location. The actual change is scheduled to take no longer than 2 hours in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on already existing customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface (panel) for about 15 minutes. Also, a brief interruption on the web interface may occur.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.

Contacts:
If you have any questions in regards to this email, please contact our support department via our live chat at https://per.cloudsigma.com/ui/ and/or email support@cloudsigma.com
Apr 30, 16:43 UTC
← Incident History Powered by Statuspage