CloudSigma would like to inform you that one of our internet service providers, for the San Jose cloud location, is planning on performing scheduled maintenance of their network. The actual works are scheduled to take 6 hours in total. During the maintenance, our provider will be performing a device software upgrade.
All support activities will be conducted under the direct supervision of CloudSigma’s Support and Operations staff.
IMPACT: During this time frame, the traffic will be rerouted through one of our other lines. No impact is expected on running virtual machines, hosts, private network accessibility and/or any other running services.
While it is important such maintenance to be performed, as this to ensure the quality of our services, we try to do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.
Contacts: If you have any questions in regards to this email, please contact our support department via our live chat https://sjc.cloudsigma.com/ui/ and/or email support@cloudsigma.com.
Posted on
Jul 8, 13:40 UTC
ADDITIONAL INFORMATION: CloudSigma would like to inform you that we are planning to perform scheduled maintenance of our API server in the Geneva cloud location. The actual works are planned to take no longer than 1 hour in total and aims to make our API server resistant against the MDS vulnerabilities.
All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.
IMPACT: There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface (panel) for about 15 minutes. Also, a brief interruption on the web interface may occur.
While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.
ADDITIONAL INFORMATION: CloudSigma would like to inform you that we are planning to perform scheduled maintenance of our API server in the Geneva cloud location. The actual works are planned to take no longer than 1 hour in total and aims to make our API server resistant against the MDS vulnerabilities.
All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.
IMPACT: There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface (panel) for about 15 minutes. Also, a brief interruption on the web interface may occur.
While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.
Completed -
CloudSigma would like to inform you that one of our internet service providers, for the Miami cloud location, performed a scheduled maintenance of their network. The actual works took 6 hours in total. During the maintenance, our provider performed a device software upgrade.
All support activities were conducted under direct supervision by CloudSigma’s Support and Operations staff.
IMPACT: During this time frame, the traffic was rerouted through one of our other lines. No impact was observed on any running services.
Jul 19, 17:46 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 19, 04:00 UTC
Scheduled -
CloudSigma would like to inform you that one of our internet service providers, for the Miami cloud location, is planning on performing scheduled maintenance of their network. The actual works are scheduled to take 6 hours in total. During the maintenance, our provider will be performing a device software upgrade.
All support activities will be conducted under the direct supervision of CloudSigma’s Support and Operations staff.
IMPACT: During this time frame, the traffic will be rerouted through one of our other lines. No impact is expected on running virtual machines, hosts, private network accessibility and/or any other running services.
While it is important such maintenance to be performed, as this to ensure the quality of our services, we try to do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.
Completed -
ADDITIONAL INFORMATION: CloudSigma would like to inform you that one of our internet service providers, for the Washington DC cloud location, performed a scheduled maintenance of their network. The actual works took 6 hours in total. During the maintenance, our provider performed a device software upgrade.
All support activities were conducted under direct supervision by CloudSigma’s Support and Operations staff.
IMPACT: During this time frame, the traffic was rerouted through one of our other lines. No impact was observed on any running services.
Jul 19, 17:45 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 19, 04:00 UTC
Scheduled -
CloudSigma would like to inform you that one of our internet service providers, for the Washington DC cloud location, is planning on performing scheduled maintenance of their network. The actual works are scheduled to take 6 hours in total. During the maintenance, our provider will be performing a device software upgrade.
All support activities will be conducted under the direct supervision of CloudSigma’s Support and Operations staff.
IMPACT: During this time frame, the traffic will be rerouted through one of our other lines. No impact is expected on running virtual machines, hosts, private network accessibility and/or any other running services.
While it is important such maintenance to be performed, as this to ensure the quality of our services, we try to do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.
Completed -
The scheduled maintenance has been completed.
Jul 19, 15:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 19, 06:00 UTC
Scheduled -
ADDITIONAL INFORMATION:
CloudSigma would like to inform you that we are planning to perform scheduled maintenance of our storage cluster in the Geneva cloud location. The maintenance aims to upgrade our storage cluster software, making it more reliable and stable against the MDS vulnerabilities.
All support activities will be conducted under direct supervision by CloudSigma’s DevOps staff.
IMPACT:
There will be no impact on running VMs, so no actions are required from your end.
Jul 18, 10:53 UTC
CloudSigma would like to inform you that the scheduled maintenance of our Backup Storage cluster - Stage 2, in the Geneva cloud location is successfully completed. The actual works took approximately 150 minutes and now our nodes are stable against the MDS vulnerabilities.
IMPACT: There was no impact on running VMs or on the overall cloud performance.
Jul 19, 10:20 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 19, 08:01 UTC
Scheduled -
ADDITIONAL INFORMATION:
CloudSigma would like to inform you that we are planning to do scheduled maintenance of our Backup Storage cluster in the Geneva cloud location. The maintenance aims to upgrade its software, making it more reliable and stable against the MDS vulnerabilities.
All support activities will be conducted under direct supervision by CloudSigma’s DevOps staff.
IMPACT:
There will be no impact on running VMs, so no actions are required from your end.
Jul 18, 11:33 UTC
Completed -
CloudSigma would like to inform you that the scheduled maintenance of our storage cluster in the Geneva cloud location is successfully completed. The maintenance aimed to upgrade our storage cluster software, making it more reliable and stable against the MDS vulnerabilities.
All support activities were conducted under direct supervision by CloudSigma’s DevOps staff.
IMPACT: There was no impact on running VMs, so no actions were required from your end.
Jul 18, 15:41 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 11:00 UTC
Scheduled -
ADDITIONAL INFORMATION: CloudSigma would like to inform you that we are planning to perform scheduled maintenance of our storage cluster in the Geneva cloud location. The maintenance aims to upgrade our storage cluster software, making it more reliable and stable against the MDS vulnerabilities.
All support activities will be conducted under direct supervision by CloudSigma’s DevOps staff.
IMPACT: There will be no impact on running VMs, so no actions are required from your end.
Jul 18, 10:38 UTC
Completed -
CloudSigma would like to inform you that the scheduled maintenance of our storage cluster in the Geneva cloud location is successfully completed. The maintenance aimed to upgrade our storage cluster software, making it more reliable and stable against the MDS vulnerabilities.
All support activities were conducted under direct supervision by CloudSigma’s DevOps staff.
IMPACT: There was no impact on running VMs, so no actions were required from your end.
Jul 18, 15:37 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 11:00 UTC
Scheduled -
ADDITIONAL INFORMATION:
CloudSigma would like to inform you that we are planning to do scheduled maintenance of our Backup Storage cluster in the Geneva cloud location. The maintenance aims to upgrade its software, making it more reliable and stable against the MDS vulnerabilities.
All support activities will be conducted under direct supervision by CloudSigma’s DevOps staff.
IMPACT:
There will be no impact on running VMs, so no actions are required from your end.
Jul 18, 10:51 UTC
Completed -
CloudSigma would like to inform you that the scheduled Network maintenance in our Honolulu cloud was successfully completed. The actual works took 20 minutes. As a result of that, the IP addresses for two of our switches were changed also no unexpected events occurred.
All support activities were conducted under the direct supervision of CloudSigma’s operations staff.
IMPACT: No interruption or degraded performance was observed during the maintenance within the network infrastructure. While it is important for CloudSigma to perform maintenance such as this to ensure the quality of our services, we try to do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.
Jul 11, 10:49 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 10:00 UTC
Scheduled -
CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our Network infrastructure of the Honolulu cloud. More precisely, we are going to change the backbone IP addresses for two of our switches.
All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.
IMPACT: During the maintenance, no impact is expected on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services.
While it is important for CloudSigma to perform maintenance such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.
Jul 5, 07:19 UTC
Completed -
CloudSigma would like to inform you that the scheduled maintenance of our API server has been completed. The actual works took 30 minutes in total.
All support activities were conducted under direct supervision by CloudSigma’s DevOps staff.
IMPACT: There was no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers might have been unable to perform calls to the API, directly or through the web interface (panel). Also, a brief interruption on the web interface itself occurred.
Jul 11, 09:31 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 08:00 UTC
Scheduled -
CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the San Jose cloud location. The actual works are planned to take no longer than 1 hour in total. The main purpose of the maintenance is to patch the host against the MDS vulnerabilities we informed you while ago.
All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.
IMPACT: There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface (panel) for about 15 minutes. Also, a brief interruption on the web interface may occur.
While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.