CloudSigma
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 4, 10:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform an emergency maintenance of our Network infrastructure of the Honolulu cloud.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
Please note that there may be a very brief disruption of Internet connectivity as traffic automatically reroutes within the DRFortress network infrastructure. The actual maintenance is scheduled to take no longer than 6 hours in total.

While it is important for CloudSigma to perform maintenance such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.
Zurich Cloud ? Operational
90 days ago
100.0 % uptime
Today
Geneva Cloud ? Operational
90 days ago
100.0 % uptime
Today
San Jose Cloud ? Operational
90 days ago
100.0 % uptime
Today
Washington DC Cloud ? Operational
90 days ago
100.0 % uptime
Today
Manila Cloud ? Operational
90 days ago
100.0 % uptime
Today
Honolulu Cloud ? Operational
90 days ago
100.0 % uptime
Today
Perth Cloud ? Operational
90 days ago
100.0 % uptime
Today
Frankfurt Cloud ? Operational
90 days ago
100.0 % uptime
Today
Riyadh Cloud ? Operational
90 days ago
99.88 % uptime
Today
Dublin Cloud ? Operational
90 days ago
100.0 % uptime
Today
Tokyo Cloud ? Operational
90 days ago
100.0 % uptime
Today
Melbourne Cloud ? Operational
90 days ago
100.0 % uptime
Today
Manila 2 Cloud ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Scheduled Maintenance
CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our Network infrastructure of the Manila 2 cloud. More precisely, we will be upgrading the OS version of our core routers.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
During the maintenance, an interruption in the public network may occur for a few minutes. Each maintenance stage is scheduled to take no longer than 5 hours.

While it is important for CloudSigma to perform maintenance such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.
Posted on May 29, 07:39 UTC
[MNL2] Network Maintenance Stage 2 Jun 10, 12:00-17:00 UTC
CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our Network infrastructure of the Manila 2 cloud. More precisely, we will be upgrading the OS version of our core routers.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
During the maintenance, an interruption in the public network may occur for a few minutes. Each maintenance stage is scheduled to take no longer than 5 hours.

While it is important for CloudSigma to perform maintenance such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.
Posted on May 29, 07:41 UTC
[RUH] Network Maintenance Jun 12, 08:00-18:00 UTC
CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our Network infrastructure of the Riyadh cloud. During the maintenance, we will be replacing our core switches with newer ones.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
During the maintenance, a few short public network interruptions are expected. The actual maintenance is scheduled to take approximately 10 hours in total.

While it is important for CloudSigma to perform maintenance such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.

Subscribe for free email or SMS alerts of outages & maintenances at https://ruh.status.cloudsigma.com/

Contacts:
If you have any questions in regards to this email, please contact our support department via our live chat https://ruh.cloudsigma.com/ui/ and/or email support@cloudsigma.com
Posted on Jun 3, 14:56 UTC
Live chat maintenance Jun 14, 02:00-02:45 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jun 14, 02:00 UTC
Scheduled - CloudSigma would like to inform you that a schedule maintenance of our live chat application will be performed. The core chat and DB servers will be restarted after several updates to improve the security and reliability of the Chat service.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:

During the maintenance, the chat button may remains visible, but initiating chat sessions would not be possible.
Jun 4, 10:03 UTC
Past Incidents
Jun 4, 2020

Unresolved incident: [HNL] Emergency Network Maintenance.

Jun 3, 2020

No incidents reported.

Jun 2, 2020
Update - CloudSigma would like to inform you that one of our internet service providers, for the Honolulu cloud location, successfully performed the planned maintenance of their network. The actual works took 6 hours in total. During the maintenance, our provider performed a network infrastructure augmentation, in order to improve and expand its capabilities.

IMPACT:
During the maintenance a brief interruption to the public network may occured. The actual maintenance took 6 hours in total.
Jun 2, 16:01 UTC
Completed - The scheduled maintenance has been completed.
Jun 2, 16:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 2, 10:00 UTC
Scheduled - CloudSigma would like to inform you that one of our internet service providers, for the Honolulu cloud location, is going to perform planned maintenance of their network. The actual works are scheduled to take 6 hours in total. During the maintenance, our provider will perform a network infrastructure augmentation, in order to improve and expand its capabilities.

IMPACT:
In the 6 hours’ time window, a brief interruption is expected to occur while the traffic is rerouted through our second line.

While it is important such maintenance to be performed to ensure the quality of our services, we do everything possible to minimize any inconvenience for our customers. We appreciate your patience and welcome any feedback.

Subscribe for free email or SMS alerts of outages & maintenances at https://hnl.status.cloudsigma.com/.
May 30, 03:56 UTC
Jun 1, 2020

No incidents reported.

May 31, 2020

No incidents reported.

May 30, 2020

No incidents reported.

May 29, 2020

No incidents reported.

May 28, 2020

No incidents reported.

May 27, 2020
Completed - ADDITIONAL INFORMATION:
CloudSigma would like to inform you that Stage 2 of the scheduled maintenance of our Network infrastructure in Tokyo has been completed. The actual works took 5 hours in total.

All support activities were conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
During the maintenance, an interruption in the public network occurred for a few minutes.

While it is important for CloudSigma to perform maintenance such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.
May 27, 15:48 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 11:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our Network infrastructure of the Tokyo cloud. More precisely, we will be upgrading the OS version of our core routers.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
During the maintenance, an interruption in the public network may occur for a few minutes. Each maintenance stage is scheduled to take no longer than 5 hours.
May 19, 09:53 UTC
Completed - CloudSigma would like to inform you that we performed successfully the planned maintenance of our Network infrastructure of the Honolulu cloud. More precisely, we replaced some of our network equipment.

All support activities were conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
During the maintenance, a short interruption of the public network occured for a few minutes. The actual maintenance took 4 hours in total.

While it is important for CloudSigma to perform maintenance such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.

Subscribe for free email or SMS alerts of outages & maintenances at https://hnl.status.cloudsigma.com/.

Contacts:
If you have any questions in regards to this email, please contact our support department via our live chat https://hnl.cloudsigma.com/ui/ and/or email support@cloudsigma.com
May 27, 14:09 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 10:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our Network infrastructure of the Honolulu cloud. More precisely, we will be replacing some of our network equipment.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
During the maintenance, a short interruption of the public network may occur for a few minutes. The actual maintenance is scheduled to take no longer than 6 hours in total.

While it is important for CloudSigma to perform maintenance such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.

Subscribe for free email or SMS alerts of outages & maintenances at https://hnl.status.cloudsigma.com/.

Contacts:
If you have any questions in regards to this email, please contact our support department via our live chat https://hnl.cloudsigma.com/ui/ and/or email support@cloudsigma.com
May 20, 17:32 UTC
May 26, 2020
Completed - CloudSigma would like to inform you that Stage 1, of the scheduled maintenance of our Network infrastructure of the Tokyo cloud, was completed successfully. During the maintenance, we upgraded the OS version of some of our core routers.

All support activities were conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
During the maintenance, an interruption in the public network may have occurred for a few minutes. The actual work took 5 hours in total.
May 26, 17:35 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 26, 11:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our Network infrastructure of the Tokyo cloud. More precisely, we will be upgrading the OS version of our core routers.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
During the maintenance, an interruption in the public network may occur for a few minutes. Each maintenance stage is scheduled to take no longer than 5 hours.
May 19, 09:53 UTC
May 25, 2020

No incidents reported.

May 24, 2020

No incidents reported.

May 23, 2020

No incidents reported.

May 22, 2020

No incidents reported.

May 21, 2020

No incidents reported.