CloudSigma Status

CloudSigma

All Systems Operational

Uptime over the past 90 days. View historical uptime.

Zurich Cloud Operational

90 days ago

99.99 % uptime

Today

Geneva Cloud Operational

90 days ago

100.0 % uptime

Today

San Jose Cloud Operational

90 days ago

100.0 % uptime

Today

Washington DC Cloud Operational

90 days ago

100.0 % uptime

Today

Manila Cloud Operational

90 days ago

100.0 % uptime

Today

Honolulu Cloud Operational

90 days ago

100.0 % uptime

Today

Perth Cloud Operational

90 days ago

100.0 % uptime

Today

Frankfurt Cloud Operational

90 days ago

100.0 % uptime

Today

Riyadh Cloud Operational

90 days ago

99.55 % uptime

Today

Dublin Cloud Operational

90 days ago

100.0 % uptime

Today

Tokyo Cloud Operational

90 days ago

100.0 % uptime

Today

Melbourne Cloud Operational

90 days ago

100.0 % uptime

Today

Manila 2 Cloud Operational

90 days ago

100.0 % uptime

Today

Boden Cloud Operational

90 days ago

100.0 % uptime

Today

Clark Cloud Operational

90 days ago

100.0 % uptime

Today

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

[RUH] 2020-12-03 Network Maintenance Dec 3, 17:00-18:00 UTC

CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our Network infrastructure of the Riyadh cloud. During the maintenance, we will be performing gateway redundancy tests.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
During the maintenance, a few short public network interruptions are expected, for about 5 minutes in total. The actual maintenance is scheduled to take approximately 1 hour in total.

While it is important for CloudSigma to perform maintenance such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.
Posted on Nov 19, 16:45 UTC

[RUH] Storage Cluster Upgrade Dec 4, 07:00-09:00 UTC

CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our storage cluster in the Riyadh cloud location. The maintenance aims to upgrade the storage cluster version. All scheduled tasks are expected to take 2 hours in total.

All support activities will be conducted under direct supervision by CloudSigma’s DevOps staff.

IMPACT:
The anticipated impact will manifest as an increase in the max read latency and is not expected to cause any service disruptions.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience for our customers. We appreciate your patience and welcome any feedback.

Subscribe for free email or SMS alerts of outages & maintenances at https://ruh.status.cloudsigma.com/.

Contacts:
If you have any questions with regard to this email, please contact our support department via our live chat at https://ruh.cloudsigma.com/ui/ and/or email support@cloudsigma.com
Posted on Nov 26, 17:12 UTC

Past Incidents

Nov 28, 2020

No incidents reported today.

Nov 27, 2020

No incidents reported.

Nov 26, 2020

No incidents reported.

Nov 25, 2020

No incidents reported.

Nov 24, 2020

No incidents reported.

Nov 23, 2020

[ZRH] API Maintenance

Completed - CloudSigma would like to inform you that the scheduled maintenance of our API server in the Zurich cloud location was completed with success. The actual works took 30 minutes in total.

All support activities were conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
No impact was observed on existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services.
Nov 23, 19:42 UTC

Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Zürich cloud location. The actual works are planned to take no longer than 30 minutes in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.
Nov 17, 15:34 UTC

Nov 22, 2020

No incidents reported.

Nov 21, 2020

No incidents reported.

Nov 20, 2020

[DUB] API Server Maintenance

Completed - CloudSigma would like to inform you that the scheduled maintenance of our API server in the Dublin cloud location was completed with success. The actual works took 30 minutes in total.

All support activities were conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
No impact was observed on existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services.
Nov 20, 21:31 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 20:00 UTC

Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Dublin cloud location. The actual works are planned to take no longer than 30 minutes in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.
IMPACT:

There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services.
While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.
Nov 17, 15:08 UTC

[FRA] API Maintenance

Completed - CloudSigma would like to inform you that the scheduled maintenance of our API server in the Frankfurt cloud location was completed with success. The actual works took 30 minutes in total.

All support activities were conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
No impact was observed on existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services.
Nov 20, 21:30 UTC

Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Frankfurt cloud location. The actual works are planned to take no longer than 30 minutes in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.
Nov 17, 16:28 UTC

[LLA] API Maintenance

Completed - The scheduled maintenance has been completed.
Nov 20, 15:10 UTC

Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Boden cloud location. The actual works are planned to take no longer than 30 minutes in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.
Nov 17, 15:06 UTC

[MEL] API Server Maintenance

Completed - CloudSigma would like to inform you that the scheduled maintenance of our API server in the Melbourne cloud location was completed with success. The actual works took 30 minutes in total.

All support activities were conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
No impact was observed on existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services.
Nov 20, 12:15 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 12:00 UTC

Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Melbourne cloud location. The actual works are planned to take no longer than 30 minutes in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.
IMPACT:

There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.
Nov 17, 14:43 UTC

[TYO] API Maintenance

Completed - CloudSigma would like to inform you that the scheduled maintenance of our API server in the Tokyo cloud location was completed with success. The actual works took 30 minutes in total.

All support activities were conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
No impact was observed on existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services.
Nov 20, 11:26 UTC

Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Tokyo cloud location. The actual works are planned to take no longer than 30 minutes in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.
Nov 17, 15:12 UTC

[PER] API Server Maintenance

Completed - CloudSigma would like to inform you that the scheduled maintenance of our API server in the Perth cloud location was completed with success. The actual works took 30 minutes in total.

All support activities were conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
No impact was observed on existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services.
Nov 20, 09:48 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 09:00 UTC

Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Perth cloud location. The actual works are planned to take no longer than 30 minutes in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.
IMPACT:

There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.
Nov 17, 14:36 UTC

[HNL] API Maintenance

Completed - CloudSigma would like to inform you that the scheduled maintenance of our API server in the Honolulu cloud location was completed with success. The actual works took 30 minutes in total.

All support activities were conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
No impact was observed on existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services.
Nov 20, 08:29 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 08:00 UTC

Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Honolulu cloud location. The actual works are planned to take no longer than 30 minutes in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.
Nov 17, 10:42 UTC

Nov 19, 2020

[GVA] API Maintenance

Completed - CloudSigma is glad to inform you that the scheduled maintenance has been completed.
Nov 19, 23:02 UTC

Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Geneva cloud location. The actual works are planned to take no longer than 30 minutes in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.
Nov 17, 15:44 UTC

[RUH] API Maintenance

Completed - CloudSigma would like to inform you that the scheduled maintenance of our API server in the Riyadh cloud location was completed with success. The actual works took 30 minutes in total.
All support activities were conducted under the direct supervision of CloudSigma’s DevOps staff.
IMPACT:
No impact was observed on existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services.
Nov 19, 17:58 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 17:58 UTC

Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Riyadh cloud location. The actual works are planned to take no longer than 30 minutes in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface (panel) for about 15 minutes. Also, a brief interruption on the web interface may occur.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.
Nov 17, 10:09 UTC

[MNL] API Maintenance

Completed - CloudSigma would like to inform you that the scheduled maintenance of our API server in the Manila cloud location was completed with success. The actual works took 30 minutes in total.

All support activities were conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
No impact was observed on existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services.
Nov 19, 15:07 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 14:00 UTC

Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Manila 1 cloud location. The actual works are planned to take no longer than 30 minutes in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.
Nov 17, 10:31 UTC

[MNL2] API Server Maintenance

Completed - CloudSigma would like to inform you that the scheduled maintenance of our API server in the Manila 2 cloud location was completed with success. The actual works took 30 minutes in total.

All support activities were conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
No impact was observed on existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services.
Nov 19, 13:52 UTC

Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Manila2 cloud location. The actual works are planned to take no longer than 30 minutes in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.
Nov 17, 15:39 UTC

[CRK] API Maintenance

Completed - CloudSigma would like to inform you that the scheduled maintenance of our API server in the Clark cloud location was completed with success. The actual works took 30 minutes in total.

All support activities were conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
No impact was observed on existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services.
Nov 19, 12:27 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 12:06 UTC

Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Clark cloud location. The actual works are planned to take no longer than 30 minutes in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.
Nov 17, 10:42 UTC

[SJC] API Server Maintenance

Completed - CloudSigma would like to inform you that the scheduled maintenance of our API server in the San Jose cloud location was completed with success. The actual works took 30 minutes in total.

All support activities were conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
No impact was observed on existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services.
Nov 19, 11:33 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 11:00 UTC

Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the San Jose cloud location. The actual works are planned to take no longer than 30 minutes in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.
Nov 17, 16:10 UTC

[WDC] API Server Maintenance

Completed - CloudSigma would like to inform you that the scheduled maintenance of our API server in the Washington DC cloud location was completed with success. The actual works took 30 minutes in total.
All support activities were conducted under the direct supervision of CloudSigma’s DevOps staff.
IMPACT:
No impact was observed on existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services.
Nov 19, 10:32 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 10:00 UTC

Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Washington cloud location. The actual works are planned to take no longer than 30 minutes in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.
Nov 17, 15:51 UTC

Nov 18, 2020

No incidents reported.

Nov 17, 2020

No incidents reported.

Nov 16, 2020

No incidents reported.

Nov 15, 2020

No incidents reported.

Nov 14, 2020

No incidents reported.

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