Completed - CloudSigma would like to inform you that the scheduled maintenance of our API server has been completed successfully. The actual works took 50 minutes..

All support activities were conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers were unable to perform calls to the API, directly or through the web interface (panel) for about 30 minutes. Also, a brief interruption on the web interface itself occurred.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.

Subscribe for free email or SMS alerts of outages & maintenances at https://fra.status.cloudsigma.com/.

Contacts:
If you have any questions regarding this email, please contact our support department via our live chat at https://fra.cloudsigma.com/ui/ and/or email support@cloudsigma.com
Jun 23, 18:53 UTC

Completed - CloudSigma would like to inform you that the planned maintenance of our storage cluster, in the Frankfurt cloud location, was completed successfully. The maintenance aimed to upgrade our storage hosts liability and security. All scheduled tasks took 7 hours and 15 minutes in total.

All support activities were conducted under direct supervision by CloudSigma’s DevOps staff.

IMPACT:
As expected, there was no impact on running VMs, nor on the cloud performance.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience for our customers. We appreciate your patience and welcome any feedback.

Subscribe for free email or SMS alerts of outages & maintenances at https://fra.status.cloudsigma.com/

Contacts:
If you have any questions in regards to this email, please contact our support department via our live chat at https://fra.cloudsigma.com/ui/ and/or email support@cloudsigma.com
Jun 21, 15:18 UTC

Completed - CloudSigma would like to inform you that one of our internet service providers, for the Geneva cloud location, has performed a planned maintenance of their network. The actual works took 2 hours in total. During the maintenance, our upstream provider rebooted two line cards.

All support activities were being conducted under the direct supervision of CloudSigma’s Support and Operations staff.

IMPACT:
During the maintenance, there was a public network interruption for a few minutes.

While it is important such maintenance to be performed, as this to ensure the quality of our services, we try to do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.

Subscribe for free email or SMS alerts of outages & maintenances at https://gva.status.cloudsigma.com/.
Jun 21, 01:06 UTC

Completed - CloudSigma would like to inform you that one of our internet service providers, for the Zurich cloud location, has performed a planned maintenance of their network. The actual works took 2 hours in total. During the maintenance, our upstream provider rebooted two line cards.

All support activities were being conducted under the direct supervision of CloudSigma’s Support and Operations staff.

IMPACT:
During the maintenance, there was a public network interruption for a few minutes.

While it is important such maintenance to be performed, as this to ensure the quality of our services, we try to do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.

Subscribe for free email or SMS alerts of outages & maintenances at https://zrh.status.cloudsigma.com/.
Jun 21, 01:05 UTC

Completed - CloudSigma would like to inform you that one of our internet service providers, for the Frankfurt cloud location, has performed a planned maintenance of their network. The actual works took 2 hours in total. During the maintenance, our upstream provider rebooted two line cards.

All support activities were being conducted under the direct supervision of CloudSigma’s Support and Operations staff.

IMPACT:
During the maintenance, there was a public network interruption for a few minutes.

While it is important such maintenance to be performed, as this to ensure the quality of our services, we try to do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.

Subscribe for free email or SMS alerts of outages & maintenances at https://fra.status.cloudsigma.com/.
Jun 21, 01:04 UTC

Completed - CloudSigma would like to inform you that one of our upstream providers successfully performed maintenance of their network infrastructure in the Frankfurt cloud location. More precisely, they performed hardware upgrades on core router controller cards.

IMPACT:
The actual maintenance took 2 hours in total. During that time, the connection with this ISP was not present for about 120 minutes. There was no impact on our network, as the traffic was automatically rerouted through our second provider.
Jun 17, 00:58 UTC

Completed - CloudSigma would like to inform you that one of our upstream providers successfully performed maintenance of their network infrastructure in the Geneva cloud location. More precisely, they performed hardware upgrades on core router controller cards.

IMPACT:
The actual maintenance took 2 hours in total. During that time, the connection with this ISP was not present for about 120 minutes. There was no impact on our network, as the traffic was automatically rerouted through our second provider.
Jun 17, 00:57 UTC

Completed - CloudSigma would like to inform you that one of our upstream providers successfully performed maintenance of their network infrastructure in the Zurich cloud location. More precisely, they performed hardware upgrades on core router controller cards.

IMPACT:
The actual maintenance took 2 hours in total. During that time, the connection with this ISP was not present for about 120 minutes. There was no impact on our network, as the traffic was automatically rerouted through our second provider.
Jun 17, 00:57 UTC

Completed - CloudSigma would like to inform you that the hardware maintenance in our Riyadh cloud location was completed with success. During the maintenance works, we replaced some failed drives within the cloud. The actual works took no longer than 15 minutes in total.

All support activities were conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT: There was no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services.
Jun 16, 12:53 UTC

Completed - CloudSigma would like to inform you that one of our internet service providers, for the Clark cloud location, performed an emergency maintenance of their network. The actual works took 8 hours in total.

All support activities were conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
During the maintenance, there was a public network interruption for about 10-15 seconds. The actual maintenance took 8 hours in total.
Jun 16, 10:34 UTC