CloudSigma Status

CloudSigma

All Systems Operational

Uptime over the past 90 days. View historical uptime.

Zurich Cloud Operational

90 days ago

99.96 % uptime

Today

Geneva Cloud Operational

90 days ago

100.0 % uptime

Today

San Jose Cloud Operational

90 days ago

100.0 % uptime

Today

Washington DC Cloud Operational

90 days ago

100.0 % uptime

Today

Manila Cloud Operational

90 days ago

100.0 % uptime

Today

Honolulu Cloud Operational

90 days ago

100.0 % uptime

Today

Perth Cloud Operational

90 days ago

100.0 % uptime

Today

Frankfurt Cloud Operational

90 days ago

100.0 % uptime

Today

Riyadh Cloud Operational

90 days ago

99.98 % uptime

Today

Dublin Cloud Operational

90 days ago

100.0 % uptime

Today

Tokyo Cloud Operational

90 days ago

100.0 % uptime

Today

Melbourne Cloud Operational

90 days ago

99.97 % uptime

Today

Manila 2 Cloud Operational

90 days ago

100.0 % uptime

Today

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

[WDC] API Server Maintenance Dec 19, 09:00-10:00 UTC

CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Washington cloud location. The actual works are planned to take no longer than 1 hour in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface (panel) for about 15 minutes. Also, a brief interruption on the web interface may occur.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.
Posted on Dec 12, 21:25 UTC

[SJC] API Maintenance Dec 19, 10:00-11:00 UTC

CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the San Jose cloud location. The actual works are planned to take no longer than 1 hour in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface (panel) for about 15 minutes. Also, a brief interruption on the web interface may occur.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.
Posted on Dec 13, 13:56 UTC

[GVA] API Maintenance Dec 21, 11:00-12:00 UTC

CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Geneva cloud location. The actual works are planned to take no longer than 1 hour in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface (panel) for about 15 minutes. Also, a brief interruption on the web interface may occur.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.
Posted on Dec 13, 13:16 UTC

Past Incidents

Dec 14, 2019

No incidents reported today.

Dec 13, 2019

[GVA] Storage Cluster Maintenance

Completed - CloudSigma would like to inform you that the scheduled maintenance of our storage cluster in the Geneva cloud location, was successfully completed. The maintenance aimed to upgrade the underlying software of the storage cluster. The works continued for 30 minutes in total.

All support activities were conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
During the maintenance, a brief delay occurred with some storage operations. Aside from that effect, no impact was observed on the already running machines in our environment.

While it is important for CloudSigma to perform maintenance such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience for our customers. We appreciate your patience and welcome any feedback.

Contacts:
If you have any questions in regards to this email, please contact our support department via our live chat at https://gva.cloudsigma.com/ui/4.0/ and/or email support@cloudsigma.com
Dec 13, 11:35 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 13, 07:00 UTC

Scheduled - CloudSigma would like to inform you that we are planning to do scheduled maintenance of our storage cluster in the Geneva cloud location. The maintenance aims to upgrade the underlying software of the storage cluster. This update will address some issues that tend to cause delays in certain operations. All scheduled tasks are expected to complete within 7 hours in total.

All support activities will be conducted under direct supervision by CloudSigma’s DevOps staff.

IMPACT:
During the maintenance, a brief delay may occur with some storage operations. Aside from that effect, no impact is expected on the already running machines in our environment.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience for our customers. We appreciate your patience and welcome any feedback.

If you have any questions in regards to this email, please contact our support department via our live chat at https://gva.cloudsigma.com/ui/ and/or email support@cloudsigma.com
Nov 26, 17:47 UTC

Dec 12, 2019

[HNL] Network Maintenance

Completed - CloudSigma would like to inform you, that the planned maintenance of our Network infrastructure in the Honolulu cloud, was completed successfully. During the maintenance, we applied changes to the BGP policy configuration.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
During the maintenance, no interruption of the public or private network was observed. The actual works took 5 hours in total and no unexpected events occurred.

While it is important for CloudSigma to perform maintenance such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.
Dec 12, 13:29 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 12, 08:00 UTC

Scheduled - ADDITIONAL INFORMATION:
CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our Network infrastructure of the Honolulu cloud. More precisely, we will work on BGP policies configuration.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
During the maintenance, there will be public network interruption for about 5 minutes. The actual maintenance is scheduled to take no longer than 6 hours in total.

While it is important for CloudSigma to perform maintenance such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.
Dec 4, 21:10 UTC

[HNL] Emergency ISP Network Maintenance

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 12, 10:01 UTC

Scheduled - CloudSigma would like to inform you that one of our internet service providers, for the Honolulu cloud location, is going to perform an emergency urgent maintenance as part of a large scale project to upgrade cards on their IP platform. The actual works are scheduled to take 4 hours in total.. This hardware replacement will mitigate an existing defect that has previously caused instances of traffic being dropped. This project will increase network reliability and avoid future network

All support activities will be conducted under the direct supervision of CloudSigma’s Support and Operations staff.

IMPACT:
Please note that there may be a brief disruption of the Internet connectivity as traffic automatically reroutes through one of our other lines.
Dec 11, 22:24 UTC

Dec 11, 2019

[FRA] Storage Cluster Maintenance

Completed - CloudSigma would like to inform you that the scheduled maintenance of our storage cluster in the Frankfurt cloud location, was successfully completed. The maintenance aimed to upgrade the underlying software of the storage cluster. The works continued for 30 minutes in total.

All support activities were conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
During the maintenance, a brief delay occurred with some storage operations. Aside from that effect, no impact was observed on the already running machines in our environment.

While it is important for CloudSigma to perform maintenance such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience for our customers. We appreciate your patience and welcome any feedback.

Contacts:
If you have any questions in regards to this email, please contact our support department via our live chat at https://fra.cloudsigma.com/ui/4.0/ and/or email support@cloudsigma.com
Dec 11, 07:40 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 11, 07:00 UTC

Scheduled - CloudSigma would like to inform you that we are planning to perform scheduled maintenance of our storage cluster in the Frankfurt cloud location. The maintenance aims to upgrade the underlying software of the storage cluster. This update will address some issues that tend to cause delays in certain operations. All scheduled tasks are expected to complete within 6 hours in total.

All support activities will be conducted under direct supervision by CloudSigma’s DevOps staff.

IMPACT:
During the maintenance, a brief delay may occur with some storage operations. Aside from that effect, no impact is expected on the already running machines in our environment.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience for our customers. We appreciate your patience and welcome any feedback.

If you have any questions in regards to this email, please contact our support department via our live chat at https://fra.cloudsigma.com/ui/4.0/ and/or email support@cloudsigma.com
Nov 26, 20:15 UTC

Dec 10, 2019

[ZRH] Storage Cluster Maintenance

Completed - CloudSigma would like to inform you that the scheduled maintenance of our storage cluster in the Zurich cloud location, was successfully completed. The maintenance aimed to upgrade the underlying software of the storage cluster. The works continued for 2 hours in total.

All support activities were conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
During the maintenance, a brief delay occurred with some storage operations. Aside from that effect, no impact was observed on the already running machines in our environment.

While it is important for CloudSigma to perform maintenance such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience for our customers. We appreciate your patience and welcome any feedback.

If you have any questions in regards to this email, please contact our support department via our live chat at https://zrh.cloudsigma.com/ui/4.0/ and/or email support@cloudsigma.com
Dec 10, 09:06 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 10, 07:00 UTC

Scheduled - CloudSigma would like to inform you that we are planning to do scheduled maintenance of our storage cluster in the Zurich cloud location. The maintenance aims to upgrade the underlying software of the storage cluster. This update will address some issues that tend to cause delays in certain operations. All scheduled tasks are expected to complete within 10 hours in total.

All support activities will be conducted under direct supervision by CloudSigma’s DevOps staff.

IMPACT:
During the maintenance, a brief delay may occur with some storage operations. Aside from that effect, no impact is expected on the already running machines in our environment.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience for our customers. We appreciate your patience and welcome any feedback.

If you have any questions in regards to this email, please contact our support department via our live chat at https://zrh.cloudsigma.com/ui/ and/or email support@cloudsigma.com
Nov 26, 17:24 UTC

Dec 9, 2019

[MNL] Storage Cluster Upgrade

Completed - CloudSigma would like to inform you that the scheduled maintenance of our storage cluster in the Manilla cloud location, was successfully completed. The maintenance aimed to upgrade the underlying software of the storage cluster. The works continued for 3 hours in total.

All support activities were conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
During the maintenance, a brief delay occurred with some storage operations. Aside from that effect, no impact was observed on the already running machines in our environment.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience for our customers. We appreciate your patience and welcome any feedback.

Contacts:
If you have any questions in regards to this email, please contact our support department via our live chat at https://mnl.cloudsigma.com/ui/4.0/ and/or email support@cloudsigma.com
Dec 9, 10:26 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 9, 07:00 UTC

Scheduled - CloudSigma would like to inform you that we are planning to do scheduled maintenance of our storage cluster in the Manila cloud location. The maintenance aims to upgrade the underlying software of the storage cluster. This update will address some issues that tend to cause delays in certain operations. All scheduled tasks are expected to complete within 9 hours in total.

All support activities will be conducted under direct supervision by CloudSigma’s DevOps staff.

IMPACT:
During the maintenance, a brief delay may occur with some storage operations. Aside from that effect, no impact is expected on the already running machines in our environment.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience for our customers. We appreciate your patience and welcome any feedback.

Subscribe for free email or SMS alerts of outages & maintenances at:
https://mnl.status.cloudsigma.com/

Contacts:
If you have any questions in regards to this email, please contact our support department via our live chat at https://mnl.cloudsigma.com/ui/ and/or email support@cloudsigma.com
Dec 2, 18:23 UTC

Dec 8, 2019

[HNL] ISP Maintenance

Completed - CloudSigma would like to inform you that one of our internet service providers, for the Honolulu cloud location, performed successfully planned maintenance of their network. The actual works took 4 hours. During the maintenance, our provider upgraded the current platform to the latest software version and improved memory utilization on their devices. These changes are designed to increase network reliability and stability and to avoid future network events.

IMPACT:
In the 4 hours’ time window, a brief interruption occurred while the traffic was rerouted through our second line.

While it is important such maintenance to be performed to ensure the quality of our services, we do everything possible to minimize any inconvenience for our customers. We appreciate your patience and welcome any feedback.

Contacts:
If you have any questions in regard to this email, please contact our support department via our live chat https://hnl.cloudsigma.com/ui/ and/or email support@cloudsigma.com.
Dec 8, 14:02 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 8, 10:00 UTC

Scheduled - CloudSigma would like to inform you that one of our internet service providers, for the Honolulu cloud location, is going to perform planned maintenance of their network. The actual works are scheduled to take 4 hours in total. During the maintenance, our provider will upgrade the current platform to the latest software version and improving memory utilization on their devices. These changes are designed to increase network reliability and stability and to avoid future network events.

IMPACT:
In the 4 hours’ time window, a brief interruption is expected to occur while the traffic is rerouted through our second line.

While it is important such maintenance to be performed to ensure the quality of our services, we do everything possible to minimize any inconvenience for our customers. We appreciate your patience and welcome any feedback.

Subscribe for free email or SMS alerts of outages & maintenances at https://hnl.status.cloudsigma.com/.

Contacts:
If you have any questions in regard to this email, please contact our support department via our live chat https://hnl.cloudsigma.com/ui/ and/or email support@cloudsigma.com.
Dec 2, 21:22 UTC

Dec 7, 2019

No incidents reported.

Dec 6, 2019

[MNL2] Storage Cluster Upgrade

Completed - Announcement :
CloudSigma would like to inform you that the scheduled maintenance of our storage cluster in the Manila2 cloud location, was successfully completed. The maintenance aimed to upgrade the underlying software of the storage cluster. The works continued for 50 minutes in total.

All support activities were conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
During the maintenance, a brief delay occurred with some storage operations. Aside from that effect, no impact was observed on the already running machines in our environment.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience for our customers. We appreciate your patience and welcome any feedback.

Contacts:
If you have any questions in regards to this email, please contact our support department via our live chat at https://mnl2.cloudsigma.com/ui/ and/or email support@cloudsigma.com
Dec 6, 15:06 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 6, 14:00 UTC

Scheduled - Announcement:

CloudSigma would like to inform you that we are planning to do scheduled maintenance of our storage cluster in the Manila2 cloud location. The maintenance aims to upgrade the underlying software of the storage cluster. This update will address some issues that tend to cause delays in certain operations. All scheduled tasks are expected to complete within 3 hours in total.

All support activities will be conducted under direct supervision by CloudSigma’s DevOps staff.

Impact:

During the maintenance, a brief delay may occur with some storage operations. Aside from that effect, no impact is expected on the already running machines in our environment.
Nov 29, 11:47 UTC

[RUH] Storage Cluster Maintenance

Completed - CloudSigma would like to inform you that the scheduled maintenance of our storage cluster in the Riyadh cloud location, was successfully completed. The maintenance aimed to upgrade the underlying software of the storage cluster. The works continued for 40 minutes in total.

All support activities were conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
During the maintenance, a brief delay occurred with some storage operations. Aside from that effect, no impact was observed on the already running machines in our environment.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience for our customers. We appreciate your patience and welcome any feedback.
Dec 6, 09:16 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 6, 07:00 UTC

Scheduled - CloudSigma would like to inform you that we are planning to do scheduled maintenance of our storage cluster in the Riyadh cloud location. The maintenance aims to upgrade the underlying software of the storage cluster. This update will address some issues that tend to cause delays in certain operations. All scheduled tasks are expected to complete within 7 hours in total.

All support activities will be conducted under direct supervision by CloudSigma’s DevOps staff.

IMPACT:
During the maintenance, a brief delay may occur with some storage operations. Aside from that effect, no impact is expected on the already running machines in our environment.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience for our customers. We appreciate your patience and welcome any feedback.

If you have any questions in regards to this email, please contact our support department via our live chat at https://ruh.cloudsigma.com/ui/ and/or email support@cloudsigma.com.
Nov 26, 18:41 UTC

Dec 5, 2019

[TYO] Storage Cluster Maintenance

Completed - CloudSigma would like to inform you that the scheduled maintenance of our of our storage cluster in the Tokyo cloud location has been completed. The maintenance aimed to upgrade the underlying software of the storage cluster. This update addressed some issues that tended to cause delays in certain operations. All scheduled tasks tool about 30 minutes in total.

All support activities were conducted under direct supervision by CloudSigma’s DevOps staff.

IMPACT:
During the maintenance, there was a brief delay with some storage operations. Aside from that effect, no impact was detected on the already running machines in our environment.
Dec 5, 18:37 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 5, 17:00 UTC

Scheduled - CloudSigma would like to inform you that we are planning to perform scheduled maintenance of our storage cluster in the Tokyo cloud location. The maintenance aims to upgrade the underlying software of the storage cluster. This update will address some issues that tend to cause delays in certain operations. All scheduled tasks are expected to complete within 3 hours in total.

All support activities will be conducted under direct supervision by CloudSigma’s DevOps staff.

IMPACT:
During the maintenance, a brief delay may occur with some storage operations. Aside from that effect, no impact is expected on the already running machines in our environment.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience for our customers. We appreciate your patience and welcome any feedback.

Subscribe for free email or SMS alerts of outages & maintenances at
https:/tyo.status.cloudsigma.com/
Nov 28, 21:15 UTC

[PER] Storage Cluster Maintenance

Completed - The maintenance works were concluded with success. The software governing the storage cluster was updated and the system is operating at peak efficiency. Previously reported issues were addressed and resolved. The total duration of the maintenance was 15 minutes. No impact was observed on any running servers in the cloud environment.
Dec 5, 12:54 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 5, 12:00 UTC

Scheduled - CloudSigma would like to inform you that we are planning to do scheduled maintenance of our storage cluster in the Perth cloud location. The maintenance aims to upgrade the underlying software of the storage cluster. This update will address some issues that tend to cause delays in certain operations. All scheduled tasks are expected to complete within 3 hours in total.

All support activities will be conducted under direct supervision by CloudSigma’s DevOps staff.

IMPACT:
During the maintenance, a brief delay may occur with some storage operations. Aside from that effect, no impact is expected on the already running machines in our environment.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience for our customers. We appreciate your patience and welcome any feedback.

If you have any questions in regards to this email, please contact our support department via our live chat at https://per.cloudsigma.com/ui/ and/or email support@cloudsigma.com
Nov 26, 18:02 UTC

[MEL] Storage Cluster Maintenance

Completed - The maintenance works were concluded with success. The software governing the storage cluster was updated and the system is operating at peak efficiency. Previously reported issues were addressed and resolved. The total duration of the maintenance was 30 minutes. No impact was observed on any running servers in the cloud environment.
Dec 5, 09:42 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 5, 09:00 UTC

Scheduled - CloudSigma would like to inform you that we are planning to do scheduled maintenance of our storage cluster in the Melbourne cloud location. The maintenance aims to upgrade the underlying software of the storage cluster. This update will address some issues that tend to cause delays in certain operations. All scheduled tasks are expected to complete within 3 hours in total.

All support activities will be conducted under direct supervision by CloudSigma’s DevOps staff.

IMPACT:
During the maintenance, a brief delay may occur with some storage operations. Aside from that effect, no impact is expected on the already running machines in our environment.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience for our customers. We appreciate your patience and welcome any feedback.

Contacts:
If you have any questions in regards to this email, please contact our support department via our live chat at https://mel.cloudsigma.com/ui/ and/or email support@cloudsigma.com
Nov 26, 17:51 UTC

Dec 4, 2019

[ZRH] Storage cluster issue

Resolved - The issue with the storage cluster in our Zurich cloud has been completed. A root cause analyses of the problem will be distributed as soon as we have the exact reason of the outage.

Please accept our sincere apologies for the inconvenience caused!
Dec 4, 12:01 UTC

Identified - Our Administrators have found a solution of the issue. We are in process of fixing the storage nodes.
Dec 4, 11:36 UTC

Investigating - CloudSigma would like to inform you that we currently experiencing an issue with the management interface of our storage cluster. Our administrators are currently working to restore the proper operation of the services.
Dec 4, 11:14 UTC

[HNL] Storage Cluster Upgrade

Completed - The maintenance works were concluded with success. The software governing the storage cluster was updated and the system is operating at peak efficiency. Previously reported issues were addressed and resolved. The total duration of the maintenance was 1 hour. No impact was observed on any running servers in the cloud environment.
Dec 4, 08:41 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 4, 07:00 UTC

Scheduled - ADDITIONAL INFORMATION:
CloudSigma would like to inform you that we are planning to perform scheduled maintenance of our storage cluster in the Honolulu cloud location. The maintenance aims to upgrade the underlying software of the storage cluster. This update will address some issues that tend to cause delays in certain operations. All scheduled tasks are expected to complete within 8 hours in total.

All support activities will be conducted under direct supervision by CloudSigma’s DevOps staff.

IMPACT:
During the maintenance, a brief delay may occur with some storage operations. Aside from that effect, no impact is expected on the already running machines in our environment.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience for our customers. We appreciate your patience and welcome any feedback.

Subscribe for free email or SMS alerts of outages & maintenances at
https://hnl.status.cloudsigma.com/
Nov 28, 19:38 UTC

Dec 3, 2019

[DUB] Storage Cluster Maintenance

Completed - CloudSigma would like to inform you that the scheduled maintenance of our storage cluster in the Dublin cloud location, was successfully completed. The maintenance aimed to upgrade the underlying software of the storage cluster. The works continued for 20 minutes in total.

All support activities were conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
During the maintenance, a brief delay occurred with some storage operations. Aside from that effect, no impact was observed on the already running machines in our environment.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience for our customers. We appreciate your patience and welcome any feedback.

Subscribe for free email or SMS alerts of outages & maintenances at
https://statuscloud.servecentric.com/
Dec 3, 12:09 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 3, 11:00 UTC

Scheduled - CloudSigma would like to inform you that we are planning to do scheduled maintenance of our storage cluster in the Dublin cloud location. The maintenance aims to upgrade the underlying software of the storage cluster. This update will address some issues that tend to cause delays in certain operations. All scheduled tasks are expected to complete within 3 hours in total.

All support activities will be conducted under direct supervision by CloudSigma’s DevOps staff.

IMPACT:
During the maintenance, a brief delay may occur with some storage operations. Aside from that effect, no impact is expected on the already running machines in our environment.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience for our customers. We appreciate your patience and welcome any feedback.

Contacts:
If you have any questions in regards to this email, please contact our support department via our live chat at https://ec.servecentric.com/ui/ and/or email support@cloudsigma.com
Nov 26, 18:26 UTC

[SJC] Storage Cluster Maintenance

Completed - CloudSigma would like to inform you that the scheduled maintenance of our storage cluster in the San Jose cloud location, was successfully completed. The maintenance aimed to upgrade the underlying software of the storage cluster. The works continued for 30 minutes in total.

All support activities were conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
During the maintenance, a brief delay occurred with some storage operations. Aside from that effect, no impact was observed on the already running machines in our environment.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience for our customers. We appreciate your patience and welcome any feedback.

Subscribe for free email or SMS alerts of outages & maintenances at
https://sjc.status.cloudsigma.com/
Dec 3, 10:14 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 3, 09:00 UTC

Scheduled - CloudSigma would like to inform you that we are planning to do scheduled maintenance of our storage cluster in the San Jose cloud location. The maintenance aims to upgrade the underlying software of the storage cluster. This update will address some issues that tend to cause delays in certain operations. All scheduled tasks are expected to complete within 2 hours in total.

All support activities will be conducted under direct supervision by CloudSigma’s DevOps staff.

IMPACT:
During the maintenance, a brief delay may occur with some storage operations. Aside from that effect, no impact is expected on the already running machines in our environment.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience for our customers. We appreciate your patience and welcome any feedback.

If you have any questions in regards to this email, please contact our support department via our live chat at https://sjc.cloudsigma.com/ui/ and/or email support@cloudsigma.com
Nov 26, 16:24 UTC

[WDC] Storage Cluster Maintenace

Completed - CloudSigma would like to inform you that the maintenance has been completed successfully.
Dec 3, 08:41 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 3, 07:00 UTC

Scheduled - CloudSigma would like to inform you that we are planning to perform scheduled maintenance of our storage cluster in the Washington cloud location. The maintenance aims to upgrade the underlying software of the storage cluster. This update will address some issues that tend to cause delays in certain operations. All scheduled tasks are expected to complete within 2 hours in total.

All support activities will be conducted under direct supervision by CloudSigma’s DevOps staff.

IMPACT:
During the maintenance, a brief delay may occur with some storage operations. Aside from that effect, no impact is expected on the already running machines in our environment.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience for our customers. We appreciate your patience and welcome any feedback.

Contacts:
If you have any questions in regards to this email, please contact our support department via our live chat at https://wdc.cloudsigma.com/ui/4.0/ and/or email support@cloudsigma.com
Nov 26, 16:29 UTC

Dec 2, 2019

No incidents reported.

Dec 1, 2019

No incidents reported.

Nov 30, 2019

No incidents reported.

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