Scheduled - ADDITIONAL INFORMATION:
CloudSigma would like to inform you that we are planning to do scheduled maintenance of our storage cluster in the Riyadh cloud location. The maintenance aims to upgrade the performance of the storage in the data center. All scheduled tasks are expected to take around 13 days in total.

All support activities will be conducted under direct supervision by CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on running VMs, so no actions are required from your end.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience for our customers. We appreciate your patience and welcome any feedback.

Contacts:
If you have any questions in regards to this email, please contact our support department via our live chat at https://ruh.cloudsigma.com/ui/ and/or email support@cloudsigma.com
Mar 7, 19:34 UTC

Scheduled - CloudSigma would like to inform you that we are planning to do scheduled network maintenance in Riyadh. The actual maintenance is scheduled to take no longer than 4 hours in total.

All support activities will be conducted under the direct supervision of CloudSigma’s devops staff.

IMPACT:
The maintenance works do not entail any downtime for the already existing customers’ servers, drives, networks etc.

While it is important for CloudSigma to perform maintenance such as this to ensure the quality of our services, we try to do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.

Contacts:
If you have any questions in regards to this email, please contact our support department via our live chat https://ruh.cloudsigma.com/ui/# and/or email support@cloudsigma.com
Mar 13, 14:33 UTC

Scheduled - CloudSigma would like to inform you that we are planning to do scheduled maintenance of the backbone of our Network infrastructure in Riyadh.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:

No interruptions are expected during the actual works. The maintenance is scheduled to take no longer than 5 days in total.

While it is important for CloudSigma to perform maintenance such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.

Contacts:
If you have any questions in regards to this email, please contact our support department via our live chat https://ruh.cloudsigma.com/ui/ and/or email support@cloudsigma.com
Mar 7, 21:16 UTC

Scheduled - CloudSigma would like to inform you that we are planning to do scheduled maintenance of our API server in the Riyadh cloud location. The actual change is expected to take no longer than 2 hours in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface (panel) for about 15 minutes. Also, a brief interruption on the web interface may occur.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.

Contacts:
If you have any questions in regards to this email, please contact our support department via our live chat at https://ruh.cloudsigma.com/ui/ and/or email support@cloudsigma.com
Mar 12, 18:18 UTC