All Systems Operational
Zürich Cloud ? Operational
90 days ago
99.92 % uptime
Today
Geneva Cloud ? Operational
90 days ago
99.92 % uptime
Today
Frankfurt Cloud ? Operational
90 days ago
99.92 % uptime
Today
Dusseldorf Cloud ? Operational
90 days ago
100.0 % uptime
Today
San Jose Cloud ? Operational
90 days ago
100.0 % uptime
Today
Washington DC Cloud ? Operational
90 days ago
100.0 % uptime
Today
Honolulu Cloud ? Operational
90 days ago
100.0 % uptime
Today
Perth Cloud ? Operational
90 days ago
100.0 % uptime
Today
Riyadh Cloud ? Operational
90 days ago
99.92 % uptime
Today
Dublin Cloud ? Operational
90 days ago
100.0 % uptime
Today
Tokyo Cloud ? Operational
90 days ago
100.0 % uptime
Today
Manila Cloud ? Operational
90 days ago
100.0 % uptime
Today
Manila 2 Cloud ? Operational
90 days ago
100.0 % uptime
Today
Clark Cloud ? Operational
90 days ago
100.0 % uptime
Today
London Cloud ? Operational
90 days ago
100.0 % uptime
Today
Cardiff Cloud ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
[FRA] API Server Maintenance Mar 19, 2024 19:00-21:00 UTC
CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Frankfurt cloud location. The actual work is planned to take no longer than 2 hours in total.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 15 minutes. Also, a brief interruption of the web interface may occur.

Posted on Mar 13, 2024 - 17:07 UTC
[RUH]: API Server Maintenance Mar 22, 2024 09:00-09:30 UTC
CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Riyadh cloud location. The actual work is planned to take no longer than 30 minutes in total.

IMPACT:
We will deploy an upgrade in our containerized solutions. As a result of that, the PaaS panel will not be available for about 15 minutes in the above-mentioned time period.

Posted on Mar 18, 2024 - 17:18 UTC
[FRA] API Server Maintenance Mar 24, 2024 08:00-08:30 UTC
CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Frankfurt cloud location. The actual work is planned to take no longer than 30 minutes in total.

IMPACT:
We will deploy an upgrade in our containerized solutions. As a result of that, the PaaS panel will not be available for about 15 minutes in the above-mentioned time period.

Posted on Mar 18, 2024 - 17:32 UTC
[ZRH] API Server Maintenance Mar 24, 2024 08:30-09:00 UTC
CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Zurich cloud location. The actual work is planned to take no longer than 30 minutes in total.

IMPACT:
We will deploy an upgrade in our containerized solutions. As a result of that, the PaaS panel will not be available for about 15 minutes in the above-mentioned time period.

Posted on Mar 18, 2024 - 17:41 UTC
[WDC] API Server Maintenance Mar 25, 2024 08:30-10:30 UTC
Alpha3 Cloud would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Washington DC cloud location. The actual work is planned to take no longer than 2 hours in total.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 15 minutes. Also, a brief interruption of the web interface may occur.

Posted on Mar 18, 2024 - 01:29 UTC
[TYO] Network Maintenance Mar 25, 2024 11:00-12:00 UTC
CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our Network infrastructure of the Tokyo cloud. More precisely, we will be working on the cabling in the cloud. The actual maintenance is scheduled to take no longer than 1 hour in total.

IMPACT:
During the maintenance, there will be no public network interruption or service impact on the cloud network or the VMs connectivity.

Posted on Mar 18, 2024 - 16:12 UTC
[CRK] API Server Maintenance Mar 25, 2024 12:30-14:30 UTC
CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Clark cloud location. The actual work is planned to take no longer than 2 hours in total.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 15 minutes. Also, a brief interruption of the web interface may occur.

Posted on Mar 18, 2024 - 01:38 UTC
[ZRH] API Server Maintenance Mar 25, 2024 20:00-22:00 UTC
CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Zurich cloud location. The actual work is planned to take no longer than 2 hours in total.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 15 minutes. Also, a brief interruption of the web interface may occur.

Posted on Mar 18, 2024 - 03:59 UTC
[DUS] API Server Maintenance Mar 25, 2024 23:00 - Mar 26, 2024 01:00 UTC
CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Düsseldorf cloud location. The actual work is planned to take no longer than 2 hours in total.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 15 minutes. Also, a brief interruption of the web interface may occur.

Posted on Mar 18, 2024 - 04:52 UTC
[SJC] API Server Maintenance Mar 26, 2024 08:30-10:30 UTC
Alpha3 Cloud would like to inform you that we are planning to perform a scheduled maintenance of our API server in the San Jose cloud location. The actual work is planned to take no longer than 2 hours in total.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 15 minutes. Also, a brief interruption of the web interface may occur.

Posted on Mar 19, 2024 - 01:52 UTC
[PER] API Server Maintenance Mar 26, 2024 12:30-14:30 UTC
CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Perth cloud location. The actual work is planned to take no longer than 2 hours in total.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 15 minutes. Also, a brief interruption of the web interface may occur.

Posted on Mar 19, 2024 - 02:06 UTC
[GVA] API Server Maintenance Mar 26, 2024 19:30-21:30 UTC
CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Geneva cloud location. The actual work is planned to take no longer than 2 hours in total.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 15 minutes. Also, a brief interruption of the web interface may occur.

Posted on Mar 19, 2024 - 02:56 UTC
[DUB] API Server Maintenance Mar 26, 2024 22:30 - Mar 27, 2024 00:30 UTC
CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Dublin cloud location. The actual work is planned to take no longer than 2 hours in total.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 15 minutes. Also, a brief interruption of the web interface may occur.

Posted on Mar 19, 2024 - 03:26 UTC
Past Incidents
Mar 19, 2024

No incidents reported today.

Mar 18, 2024
Resolved - CloudSigma would like to inform you that the networking issue in our Manila cloud location has been rectified, and all network services are now in proper operation.

We apologize once again for any caused inconvenience.

Mar 18, 13:49 UTC
Investigating - Partial network loss was observed in our Manila data center. The issue affected the connection to the Web App.

Our team is currently investigating. All running virtual machines will not be affected.

Please accept our apologies for any inconvenience.

Mar 18, 12:50 UTC
Mar 17, 2024

No incidents reported.

Mar 16, 2024

No incidents reported.

Mar 15, 2024
Completed - Alpha3 Cloud would like to inform you that our Hardware maintenance in the Washington cloud location has been successfully completed. The actual work took 40 minutes in total.

IMPACT:
There was a period of no more than 15 seconds during which an increased latency was reported with possible minor packet loss, otherwise, there was no impact on existing servers, drives, or networking, as the equipment has the required level of redundancy.

Mar 15, 02:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 15, 01:00 UTC
Scheduled - Alpha3 Cloud would like to inform you that we are planning to perform a scheduled Hardware maintenance in the Washington cloud location aimed at the memory modules sustaining the cloud. The actual works are expected to take up to 1 hour in total.

IMPACT:
There will be no impact on any of the existing servers, drives, or networking, as the equipment has the required level of redundancy.

Mar 7, 02:30 UTC
Mar 14, 2024

No incidents reported.

Mar 13, 2024
Completed - CloudSigma would like to inform you that the hardware maintenance in the Riyadh cloud location was completed successfully. During the maintenance window, we replaced a couple of faulty drives from two nodes sustaining the storage cluster. The actual work took 30 minutes in total.

IMPACT:

During the maintenance window, there was no impact on the functionalities of the cloud and the services we provide.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience for our customers. We appreciate your patience and welcome any feedback.

Mar 13, 19:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 13, 18:30 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a hardware maintenance in the Riyadh cloud location. During the maintenance window, we will replace a couple of faulty drives from two nodes sustaining the storage cluster. The actual works are planned to take no longer than 1 hour in total.

IMPACT:
During the maintenance window, there will be no impact on the functionalities of the cloud and the services we provide.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience for our customers. We appreciate your patience and welcome any feedback.

Mar 12, 09:00 UTC
Mar 12, 2024
Completed - CloudSigma would like to inform you that the scheduled maintenance of our VMware Cloud Director databases has been completed. The actual work took 48 minutes in total.

IMPACT:
During the maintenance, customers were not able to access the VMware Cloud Director for 10 minutes.

Mar 12, 02:53 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 02:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform scheduled maintenance of our VMware Cloud Director databases in the Cardiff cloud location. The actual works are planned to take no longer than 1 hour in total.

IMPACT:
During the maintenance, customers will not be able to access the VMware Cloud Director for 10 minutes.

Mar 5, 10:26 UTC
Mar 11, 2024

No incidents reported.

Mar 10, 2024

No incidents reported.

Mar 9, 2024

No incidents reported.

Mar 8, 2024

No incidents reported.

Mar 7, 2024
Completed - CloudSigma would like to inform you that one of our upstream Internet Service Providers, in Clark, successfully performed maintenance of their network infrastructure. The actual work took 2 hours in total. During the maintenance, our provider performed a replacement of the Distribution and Access Routers.

IMPACT:
During that time frame, the traffic was rerouted through one of our other lines. There was no impact on running virtual machines, hosts, private network accessibility, and/or any other running services

While it is important for CloudSigma such maintenance to be performed, in order to ensure the quality of our services. We do everything possible to minimize any inconvenience for our customers. We appreciate your patience and welcome any feedback.

Mar 7, 16:25 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 7, 14:00 UTC
Scheduled - CloudSigma would like to inform you that one of our internet service providers, for the Clark cloud location, is going to perform a planned maintenance of their network. The actual works are scheduled to take up to 7 hours in total. During the maintenance, our provider will perform a replacement of the Distribution and Access Routers.

IMPACT:
During this time frame, the traffic will be rerouted through one of our other lines. No impact is expected on running virtual machines, hosts, private network accessibility and/or any other running services.

Feb 29, 02:47 UTC
Mar 6, 2024

No incidents reported.

Mar 5, 2024

No incidents reported.