Investigating - CloudSigma would like to inform you that the WebVNC feature through the "Display VNC" button in the CloudSigma WebApp in Manila 1 cloud is location is unavailabe. VNC is still usable via the "VNC URL" feature with 3rd party clients.

Our team is actively investigating the matter. Thank you for your patience and understanding.

Jun 14, 2026 - 12:41 UTC
Zürich Cloud Operational
90 days ago
100.0 % uptime
Today
Geneva Cloud Operational
90 days ago
100.0 % uptime
Today
Frankfurt Cloud Operational
90 days ago
100.0 % uptime
Today
Dusseldorf Cloud Operational
90 days ago
100.0 % uptime
Today
Dublin Cloud Operational
90 days ago
100.0 % uptime
Today
Washington DC Cloud Operational
90 days ago
100.0 % uptime
Today
Honolulu Cloud Operational
90 days ago
100.0 % uptime
Today
Monterrey Cloud Operational
90 days ago
99.68 % uptime
Today
Perth Cloud Operational
90 days ago
100.0 % uptime
Today
Riyadh Cloud Operational
90 days ago
99.97 % uptime
Today
Tokyo Cloud Operational
90 days ago
100.0 % uptime
Today
Manila Cloud Degraded Performance
90 days ago
99.95 % uptime
Today
Manila 2 Cloud Operational
90 days ago
100.0 % uptime
Today
Clark Cloud Operational
90 days ago
100.0 % uptime
Today
Johor Bahru Cloud Operational
90 days ago
100.0 % uptime
Today
Cairo cloud Operational
90 days ago
99.91 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

[WDC] PaaS Maintenance Jun 18, 2026 08:00-16:00 UTC

Alpha3 Cloud would like to inform you that we are planning to perform a scheduled maintenance of our PaaS platform in the Washington DC cloud location. During the maintenance, we will be upgrading the PaaS platform to a newer version.

IMPACT:
During the maintenance, the PaaS panels will be unreachable. Additionally, there will be intermittent disruptions to API requests, CLI (Command Line Interface), JCA (Java Cryptography Architecture), SSH Gateway, and Zabbix services.

Posted on Jun 11, 2026 - 03:07 UTC

[DUB] API Server Maintenance Jun 18, 2026 19:00-22:00 UTC

CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Dublin cloud location.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 5 minutes. Also, a brief interruption of the web interface may occur.

Posted on Jun 11, 2026 - 02:21 UTC
Jun 14, 2026

Unresolved incident: [MNL] Web VNC unavailable.

Jun 13, 2026

No incidents reported.

Jun 12, 2026
Completed - CloudSigma would like to inform you that one of our upstream Internet Service Providers (ISPs), in Clark, successfully performed maintenance of their network infrastructure.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services.

Jun 12, 17:06 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 14:00 UTC
Scheduled - CloudSigma would like to inform you that one of our internet service providers, for the Clark cloud location, is going to perform a planned maintenance of their network. During the maintenance, our provider will upgrade the network routers.

IMPACT:
During this time frame, the traffic will be rerouted through one of our other lines. No impact is expected on running virtual machines, hosts, private network accessibility and/or any other running services.

Jun 5, 04:04 UTC
Jun 11, 2026
Completed - CloudSigma would like to inform you that the scheduled maintenance of our API server has been completed.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services.

Jun 11, 15:58 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 12:00 UTC
Update - CloudSigma would like to inform you that the previously scheduled maintenance of our API server in the Manila cloud location has been rescheduled for the 11th of June.

IMPACT:
There will be no impact on already existing/running customers’ virtual machines, hosts, network accessibility, and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface, for about 5 minutes. Also, a brief interruption of the web interface may occur.

Jun 10, 10:15 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Manila cloud location.

IMPACT:
There will be no impact on already existing/running customers’ virtual machines, hosts, network accessibility, and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface, for about 5 minutes. Also, a brief interruption of the web interface may occur.

Jun 3, 08:43 UTC
Jun 10, 2026
Completed - CloudSigma would like to inform you that one of our upstream Internet Service Providers (ISPs), in Zurich, Geneva and Frankfurt cloud locations, successfully performed maintenance of their network infrastructure.

IMPACT:
No interruption or degraded performance was observed during the maintenance of the network infrastructure.

Jun 10, 04:06 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 21:00 UTC
Scheduled - CloudSigma would like to inform you that one of our internet service providers, for the Zurich, Geneva and Frankfurt cloud locations, is going to perform a planned maintenance of their network.

IMPACT:
During this time frame, the traffic will be rerouted through one of our other lines. No impact is expected on running virtual machines, hosts, private network accessibility and/or any other running services.

Jun 2, 01:57 UTC
Jun 9, 2026
Jun 8, 2026

No incidents reported.

Jun 7, 2026

No incidents reported.

Jun 6, 2026
Completed - CloudSigma would like to inform you that the previously announced hardware maintenance of our Monterrey cloud on the 8th of June has been cancelled.

IMPACT:
There will be no impact on already existing customers’ virtual machines, hosts, network accessibility, and/or any other running services, as no actions will be carried out at the announced time.

Jun 6, 12:43 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform hardware maintenance at our Monterrey cloud location. During the maintenance, we will be performing upgrades to compute nodes and decommissioning old hardware.

IMPACT:
There will be no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services.

Jun 3, 12:48 UTC
Completed - CloudSigma would like to inform you that the scheduled Network maintenance in our Clark cloud was successfully completed.

IMPACT:
No interruption or degraded performance was observed during the maintenance of the network infrastructure.

Jun 6, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 6, 00:00 UTC
Scheduled - CloudSigma would like to inform you that we are going to perform a scheduled Power maintenance of our infrastructure in the Clark cloud location.

IMPACT:
There will be no impact on any of the existing servers, drives, or networking, as our equipment has the required level of redundancy.

May 31, 01:19 UTC
Jun 5, 2026
Resolved - CloudSigma would like to inform you that the platform's degraded performance in the Monterrey cloud location has been resolved, and it is now operational and stable.

We apologize for any inconvenience caused.

Jun 5, 02:25 UTC
Update - CloudSigma would like to inform you that currently, there is degraded performance of the platform in the Monterrey cloud location, and some VMs may experience a delay in I/O operations and even a state of kernel wait.

Our team is actively working to restore the services as quickly as possible.

We will continue to provide updates as more information becomes available.

Jun 5, 01:19 UTC
Investigating - CloudSigma would like to inform you that we are currently experiencing an intermittent issue affecting some of our hosts in the Monterrey cloud location. No customer VMs are affected.

Our team is actively working to restore the affected hosts as quickly as possible.

We will continue to provide updates as more information becomes available.

Jun 5, 00:25 UTC
Jun 4, 2026
Completed - CloudSigma would like to inform you that the planned hardware maintenance in the Manila 2 cloud location, was completed successfully. During the maintenance, we worked on expanding the storage capacity of the cloud.

IMPACT:
During the maintenance work, there was no impact on running VMs, nor on the cloud performance.

Jun 4, 13:58 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 4, 12:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform hardware maintenance at our Manila 2 cloud location. During the maintenance, we will be working on expanding the storage capacity of the cloud.

IMPACT:
There will be no impact on already existing customers’ virtual machines, hosts, network accessibility, and/or any other running services.

May 29, 09:41 UTC
Jun 3, 2026

No incidents reported.

Jun 2, 2026
Resolved - CloudSigma would like to inform you that the issue affecting some of our compute hosts in the Frankfurt cloud location has been resolved.

Thank you for your patience and understanding.

Jun 2, 23:06 UTC
Investigating - CloudSigma would like to inform you that currently, we are experiencing an issue affecting some of our compute hosts in the Frankfurt cloud location. The running machines remain operational, but they may show as Unavailable, which could prevent actions such as stopping, starting, or cloning them. Our administrators are working to resolve it as soon as possible.
Jun 2, 20:46 UTC
Jun 1, 2026
Completed - CloudSigma would like to inform you that the planned hardware maintenance in the Monterrey cloud location, was completed successfully. During the maintenance, we worked on expanding the capacity of the Monterrey cloud by adding additional compute hosts.

IMPACT:
During the maintenance work, there was no impact on running VMs, nor on the cloud performance.

Jun 1, 18:31 UTC
Update - CloudSigma would like to inform you that the hardware maintenance at our Monterrey cloud location is still ongoing and has been further extended. We will provide an update once the maintenance is completed. Our team continues working on expanding the capacity of the Monterrey cloud by adding additional compute hosts.

IMPACT:
There will be no impact on already existing customers’ virtual machines, hosts, network accessibility, and/or any other running services.

Jun 1, 18:09 UTC
Update - CloudSigma would like to inform you that the hardware maintenance at our Monterrey cloud location has been extended by 1 additional hour. We are working on expanding the capacity of the Monterrey cloud by adding additional compute hosts.

IMPACT:
There will be no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services.

Jun 1, 17:07 UTC
Update - CloudSigma would like to inform you that the hardware maintenance at our Monterrey cloud location has been extended by 1 additional hour. We are working on expanding the capacity of the Monterrey cloud by adding additional compute hosts.

IMPACT:
There will be no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services.

Jun 1, 16:08 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 1, 15:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform hardware maintenance at our Monterrey cloud location. During the maintenance, we continue to work on expanding the capacity of the cloud by adding additional compute hosts.

IMPACT:
There will be no impact on already existing customers’ virtual machines, hosts, network accessibility, and/or any other running services.

May 29, 15:57 UTC
May 31, 2026

No incidents reported.