CloudSigma
All Systems Operational
Zurich Cloud ? Operational
90 days ago
99.98 % uptime
Today
Geneva Cloud ? Operational
90 days ago
99.98 % uptime
Today
San Jose Cloud ? Operational
90 days ago
100.0 % uptime
Today
Washington DC Cloud ? Operational
90 days ago
100.0 % uptime
Today
Manila Cloud ? Operational
90 days ago
100.0 % uptime
Today
Hawaii Cloud ? Operational
90 days ago
100.0 % uptime
Today
Perth Cloud ? Operational
90 days ago
100.0 % uptime
Today
Frankfurt Cloud ? Operational
90 days ago
100.0 % uptime
Today
Saudi Arabia Cloud ? Operational
90 days ago
99.98 % uptime
Today
Dublin cloud ? Operational
90 days ago
100.0 % uptime
Today
Tokyo Cloud ? Operational
90 days ago
100.0 % uptime
Today
Melbourne Cloud ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Scheduled Maintenance
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our storage cluster in the Zurich cloud location. The maintenance aims to upgrade the software version of our storage cluster.

DURATION:
All scheduled tasks are expected to take 10 hours in total.

IMPACT:
There will be no impact on running VMs, so no actions are required on your part.
All support activities will be conducted under direct supervision by CloudSigma’s DevOps staff.
Oct 16, 17:23 UTC
CloudSigma would like to inform you that we are planning to perform scheduled maintenance of our storage cluster in the Riyadh cloud location. The maintenance aims to upgrade our storage cluster software, making it more reliable and stable against the MDS vulnerabilities.
All support activities will be conducted under direct supervision by CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on running VMs, so no actions are required from your end.

All support activities will be conducted under direct supervision by CloudSigma’s DevOps staff.
Posted on Oct 18, 17:07 UTC
[DUB] Storage Cluster Upgrade Oct 22, 11:00-13:00 UTC
CloudSigma would like to inform you that we will be performing scheduled maintenance works in the Storage cluster in our Dublin cloud location. The actual maintenance is expected to take no longer than 2 hours in total. During this time frame, we will be re-seating a controller in one of the storage nodes.

IMPACT:

The maintenance works are not going to have any impact on any running services.

All support activities will be conducted under direct supervision by CloudSigma’s Operations staff.

While it is important for CloudSigma to perform maintenance such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience for our customers. We appreciate your patience and welcome any feedback.
Posted on Oct 18, 15:34 UTC
CloudSigma would like to inform you that we are planning to perform scheduled maintenance of our storage cluster in the Riyadh cloud location. The maintenance aims to upgrade our storage cluster software, making it more reliable and stable against the MDS vulnerabilities.
All support activities will be conducted under direct supervision by CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on running VMs, so no actions are required from your end.

All support activities will be conducted under direct supervision by CloudSigma’s DevOps staff.
Posted on Oct 18, 17:47 UTC
CloudSigma would like to inform you that we are planning to do scheduled maintenance of our storage cluster in the Dublin cloud location. The maintenance aims to we will upgrade the software version of our storage cluster All scheduled tasks are expected to take 3 hours in total.

All support activities will be conducted under the direct supervision by CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on running VMs, so no actions are required from your end.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience for our customers. We appreciate your patience and welcome any feedback.
Posted on Oct 14, 19:19 UTC
[PER] Storage cluster upgrade Oct 23, 09:00-14:00 UTC
CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our storage cluster in the Perth cloud location. The maintenance aims to upgrade the software version of our storage cluster. All scheduled tasks are expected to take 3 hours in total.

All support activities will be conducted under direct supervision by CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on running VMs, so no actions are required on your part.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience for our customers. We appreciate your patience and welcome any feedback.

Subscribe for free email or SMS alerts of outages & maintenances at https://cloudsigma.statuspage.io/
Posted on Oct 16, 10:28 UTC
[MEL] Storage cluster upgrade Oct 25, 06:00-09:00 UTC
CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our storage cluster in the Melbourne cloud location. The maintenance aims to upgrade the software version of our storage cluster. All scheduled tasks are expected to take 3 hours in total.

All support activities will be conducted under direct supervision by CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on running VMs, so no actions are required on your part.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience for our customers. We appreciate your patience and welcome any feedback.

Subscribe for free email or SMS alerts of outages & maintenances at https://cloudsigma.statuspage.io/
Posted on Oct 16, 10:31 UTC
ANNOUNCEMENT:
CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our storage cluster in the Riyadh cloud location. The maintenance aims to upgrade the software version of our storage cluster.

DURATION:
All scheduled tasks are expected to take 6 hours in total.

IMPACT:
There will be no impact on running VMs, so no actions are required on your part.
All support activities will be conducted under direct supervision by CloudSigma’s DevOps staff.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience for our customers. We appreciate your patience and welcome any feedback.

Subscribe for free email or SMS alerts of outages & maintenances at https://cloudsigma.statuspage.io/
Posted on Oct 16, 10:44 UTC
[HNL] Storage cluster upgrade Oct 28, 06:00-14:00 UTC
CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our storage cluster in the Honolulu cloud location. The maintenance aims to upgrade the software version of our storage cluster. All scheduled tasks are expected to take 3 hours in total.

All support activities will be conducted under direct supervision by CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on running VMs, so no actions are required on your part.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience for our customers. We appreciate your patience and welcome any feedback.

Subscribe for free email or SMS alerts of outages & maintenances at https://cloudsigma.statuspage.io/
Posted on Oct 16, 10:50 UTC
[RUH] API Server Maintenance Oct 28, 17:00-18:00 UTC
CloudSigma would like to inform you that we are planning to perform scheduled maintenance of our API server in the Riyadh cloud location. The actual works are planned to take no longer than 1 hour in total and aims to make our API server resistant against the MDS vulnerabilities.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface (panel) for about 15 minutes. Also, a brief interruption on the web interface may occur.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.

Contacts:
If you have any questions in regards to this email, please contact our support department via our live chat at https://ruh.cloudsigma.com/ui/ and/or email support@cloudsigma.com.
Posted on Oct 18, 20:25 UTC
ANNOUNCEMENT:
CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our storage cluster in the Frankfurt cloud location. The maintenance aims to upgrade the software version of our storage cluster.

DURATION:
All scheduled tasks are expected to take 6 hours in total.

IMPACT:
There will be no impact on running VMs, so no actions are required on your part.
All support activities will be conducted under direct supervision by CloudSigma’s DevOps staff.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience for our customers. We appreciate your patience and welcome any feedback.

Subscribe for free email or SMS alerts of outages & maintenances at https://cloudsigma.statuspage.io/
Posted on Oct 16, 10:27 UTC
[GVA] Storage cluster upgrade Oct 30, 06:00-13:00 UTC
CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our storage cluster in the Geneva cloud location. The maintenance aims to upgrade its software version. All scheduled tasks are expected to take 7 hours in total.

All support activities will be conducted under direct supervision by CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on running VMs, so no actions are required on your part.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience for our customers. We appreciate your patience and welcome any feedback.

Subscribe for free email or SMS alerts of outages & maintenances at https://gva.status.cloudsigma.com/
Posted on Oct 17, 10:41 UTC
Past Incidents
Oct 22, 2019

No incidents reported today.

Oct 21, 2019
Completed - CloudSigma would like to inform you that the first Stage of the planned maintenance of our storage cluster, in the Zurich cloud location, was completed successfully. The maintenance aimed to upgrade upgrade the software version of our storage cluster

All scheduled tasks took around 10 hours in total in total.

All support activities were conducted under direct supervision by CloudSigma’s DevOps staff.
Oct 21, 16:13 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 06:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our storage cluster in the Zurich cloud location. The maintenance aims to upgrade the software version of our storage cluster.

DURATION:
All scheduled tasks are expected to take 10 hours in total.

IMPACT:
There will be no impact on running VMs, so no actions are required on your part.
All support activities will be conducted under direct supervision by CloudSigma’s DevOps staff.
Oct 16, 17:22 UTC
Completed - CloudSigma would like to inform you that the planned maintenance of our storage cluster, in the Riyadh cloud location, was completed successfully. The maintenance aimed to upgrade our storage cluster software, making it more reliable and stable against the MDS vulnerabilities.
All scheduled tasks took around 6 hours in total in total.

All support activities were conducted under direct supervision by CloudSigma’s DevOps staff.

IMPACT:
As expected, there was no impact on running VMs, nor on the cloud performance.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience for our customers. We appreciate your patience and welcome any feedback.
Oct 21, 13:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 07:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform scheduled maintenance of our storage cluster in the Riyadh cloud location. The maintenance aims to upgrade our storage cluster software, making it more reliable and stable against the MDS vulnerabilities.
All support activities will be conducted under direct supervision by CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on running VMs, so no actions are required from your end.

All support activities will be conducted under direct supervision by CloudSigma’s DevOps staff.
Oct 18, 16:44 UTC
Oct 20, 2019

No incidents reported.

Oct 19, 2019
Completed - CloudSigma would like to inform you that one of our internet service providers in Honolulu cloud location performed the network maintenance successfully. The actual works took 9 hours in total. During the maintenance, our provider performed security augmentation on the network infrastructure.

All support activities were conducted under the direct supervision of CloudSigma’s Support and Operations staff.

IMPACT:
During this time frame, the traffic was rerouted through one of our other lines. A brief interruption occurred while the traffic was rerouted through our second line.

While it is important such maintenance to be performed, as this to ensure the quality of our services, we try to do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.

Contacts:
If you have any questions in regard to this email, please contact our support department via our live chat https://hnl.cloudsigma.com/ui/ and/or email support@cloudsigma.com.
Oct 19, 17:52 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 19, 08:00 UTC
Scheduled - ADDITIONAL INFORMATION:
CloudSigma would like to inform you that one of our internet service providers, for the Honolulu cloud location, is going to perform a planned maintenance of their network. The actual works are scheduled to take 9 hours in total. During the maintenance, our provider will perform security augmentation on the network infrastructure.

All support activities will be conducted under the direct supervision of CloudSigma’s Support and Operations staff.

IMPACT:
During this time frame, the traffic will be rerouted through one of our other lines. A brief interruption is expected to occur while the traffic is rerouted through our second line.

While it is important such maintenance to be performed, as this to ensure the quality of our services, we try to do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.
Oct 12, 11:22 UTC
Oct 18, 2019

No incidents reported.

Oct 17, 2019

No incidents reported.

Oct 16, 2019

No incidents reported.

Oct 15, 2019
Completed - CloudSigma would like to inform you that the planned power maintenance in our Geneva cloud location, was successfully completed.
During the maintenance, there was no service interruption observed.
Oct 15, 18:13 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 06:00 UTC
Scheduled - ANNOUNCEMENT:
CloudSigma would like to inform you of planned maintenance works which will be performed in our Geneva cloud location.
During the maintenance we will be installing new PDUs (Power Distribution Units) in the infrastructure nodes.
IMPACT:
The maintenance is non-service affecting: no interruptions are expected to occur for any services.
Oct 14, 10:03 UTC
Oct 14, 2019
Completed - ADDITIONAL INFORMATION:
CloudSigma would like to inform you that the scheduled maintenance of our API server has been completed. The actual works took 1 hour in total.

All support activities were conducted under direct supervision by CloudSigma’s DevOps staff.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers were unable to perform calls to the API, directly or through the web interface (panel) for about 15 minutes Also, a brief interruption on the web interface itself occurred.

While it is important for CloudSigma to perform maintenance such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience for our customers. We appreciate your patience and welcome any feedback.
Oct 14, 16:14 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 13:00 UTC
Scheduled - ANNOUNCEMENT:

CloudSigma would like to inform you that we are planning to perform scheduled maintenance of our API server in the Manila cloud location. The actual works are planned to take no longer than 1 hour in total and aims to make our API server resistant against the MDS vulnerabilities.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface (panel) for about 15 minutes. Also, a brief interruption on the web interface may occur.
Oct 7, 21:04 UTC
Oct 13, 2019

No incidents reported.

Oct 12, 2019

No incidents reported.

Oct 11, 2019

No incidents reported.

Oct 10, 2019

No incidents reported.

Oct 9, 2019

No incidents reported.

Oct 8, 2019

No incidents reported.