All Systems Operational
Zürich Cloud ? Operational
90 days ago
99.92 % uptime
Today
Geneva Cloud ? Operational
90 days ago
99.92 % uptime
Today
Frankfurt Cloud ? Operational
90 days ago
99.92 % uptime
Today
Dusseldorf Cloud ? Operational
90 days ago
100.0 % uptime
Today
San Jose Cloud ? Operational
90 days ago
100.0 % uptime
Today
Washington DC Cloud ? Operational
90 days ago
100.0 % uptime
Today
Honolulu Cloud ? Operational
90 days ago
100.0 % uptime
Today
Perth Cloud ? Operational
90 days ago
100.0 % uptime
Today
Riyadh Cloud ? Operational
90 days ago
100.0 % uptime
Today
Dublin Cloud ? Operational
90 days ago
100.0 % uptime
Today
Tokyo Cloud ? Operational
90 days ago
100.0 % uptime
Today
Manila Cloud ? Operational
90 days ago
100.0 % uptime
Today
Manila 2 Cloud ? Operational
90 days ago
99.99 % uptime
Today
Clark Cloud ? Operational
90 days ago
100.0 % uptime
Today
London Cloud ? Operational
90 days ago
100.0 % uptime
Today
Cardiff Cloud ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
[WDC] API Server Maintenance Apr 15, 2024 07:30-09:30 UTC
Alpha3 Cloud would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Washington DC cloud location. The actual work is planned to take no longer than 2 hours in total.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 15 minutes. Also, a brief interruption of the web interface may occur.

Posted on Apr 07, 2024 - 21:53 UTC
[CRK] API server maintenance Apr 15, 2024 12:00-14:00 UTC
CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Clark cloud location. The actual work is planned to take no longer than 2 hours in total.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 15 minutes. Also, a brief interruption of the web interface may occur.

Posted on Apr 07, 2024 - 22:29 UTC
[ZRH] API Server Maintenance Apr 15, 2024 19:00-21:00 UTC
CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Zurich cloud location. The actual work is planned to take no longer than 2 hours in total.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 15 minutes. Also, a brief interruption of the web interface may occur.

Posted on Apr 07, 2024 - 22:46 UTC
[DUS] API Server Maintenance Apr 15, 2024 21:30-23:30 UTC
CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Düsseldorf cloud location. The actual work is planned to take no longer than 2 hours in total.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 15 minutes. Also, a brief interruption of the web interface may occur.

Posted on Apr 07, 2024 - 23:16 UTC
[SJC] API Server Maintenance Apr 16, 2024 07:30-09:30 UTC
Alpha3 Cloud would like to inform you that we are planning to perform a scheduled maintenance of our API server in the San Jose cloud location. The actual work is planned to take no longer than 2 hours in total.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 15 minutes. Also, a brief interruption of the web interface may occur.

Posted on Apr 08, 2024 - 23:15 UTC
[PER] API Server Maintenance Apr 16, 2024 12:00-14:00 UTC
CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Perth cloud location. The actual work is planned to take no longer than 2 hours in total.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 15 minutes. Also, a brief interruption of the web interface may occur.

Posted on Apr 09, 2024 - 00:43 UTC
[GVA] API Server Maintenance Apr 16, 2024 19:30-21:30 UTC
CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Geneva cloud location. The actual work is planned to take no longer than 2 hours in total.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 15 minutes. Also, a brief interruption of the web interface may occur.

Posted on Apr 08, 2024 - 22:25 UTC
[DUB] API Server Maintenance Apr 16, 2024 22:00 - Apr 17, 2024 00:00 UTC
CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Dublin cloud location. The actual work is planned to take no longer than 2 hours in total.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 15 minutes. Also, a brief interruption of the web interface may occur.

Posted on Apr 08, 2024 - 22:31 UTC
[CWL] Network Maintenance Apr 17, 2024 08:00-13:00 UTC
CloudSigma would like to inform you that we will perform a scheduled OS upgrade of one of our core routers in the Cardiff cloud.

IMPACT:
During this time frame, the router we will upgrade will be isolated and no traffic will be routed through it. We expect no service impact on running virtual machines, hosts, private network accessibility and/or any other running services.

Posted on Apr 10, 2024 - 01:21 UTC
[TYO] API Server Maintenance Apr 17, 2024 11:00-13:00 UTC
CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Tokyo cloud location. The actual work is planned to take no longer than 2 hours in total.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 15 minutes. Also, a brief interruption of the web interface may occur.

Posted on Apr 10, 2024 - 00:22 UTC
[MNL] Power Maintenance Apr 17, 2024 12:00-13:00 UTC
CloudSigma would like to inform you that we are planning to do scheduled power maintenance of the Manila cloud location. During the maintenance we will reset one of the power distribution units in one of our racks. All scheduled tasks are expected to take 1 hour in total.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility, and/or any other running services.

Posted on Apr 11, 2024 - 08:48 UTC
[MNL2] API Server Maintenance Apr 17, 2024 13:30-15:30 UTC
CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Manila 2 cloud location. The actual work is planned to take no longer than 2 hours in total.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 15 minutes. Also, a brief interruption of the web interface may occur.

Posted on Apr 10, 2024 - 00:30 UTC
[CWL] API Server Maintenance Apr 17, 2024 19:30-21:30 UTC
CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Cardiff cloud location. The actual work is planned to take no longer than 2 hours in total.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 15 minutes. Also, a brief interruption of the web interface may occur.

Posted on Apr 10, 2024 - 00:35 UTC
[LON] API server maintenance Apr 17, 2024 22:00 - Apr 18, 2024 00:00 UTC
CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the London cloud location. The actual work is planned to take no longer than 2 hours in total.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 15 minutes. Also, a brief interruption of the web interface may occur.

Posted on Apr 10, 2024 - 00:30 UTC
[HNL] API Server Maintenance Apr 18, 2024 07:30-09:30 UTC
CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Honolulu cloud location. The actual work is planned to take no longer than 2 hours in total.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 15 minutes. Also, a brief interruption of the web interface may occur.

Posted on Apr 10, 2024 - 23:26 UTC
[CWL] Network Maintenance Apr 18, 2024 08:00-13:00 UTC
CloudSigma would like to inform you that we are planning to perform scheduled maintenance of our Network infrastructure of the Cardiff cloud. More precisely, we will be upgrading the software of one of the routers in the cloud. The actual maintenance is scheduled to take no longer than 5 hours in total.

IMPACT:
We expect no service impact during the maintenance window.

Posted on Apr 11, 2024 - 02:36 UTC
[MNL] API Server Maintenance Apr 18, 2024 12:00-14:00 UTC
CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Manila cloud location. The actual work is planned to take no longer than 2 hours in total.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 15 minutes. Also, a brief interruption of the web interface may occur.

Posted on Apr 10, 2024 - 23:30 UTC
[LON] Network Maintenance Apr 18, 2024 13:00-14:00 UTC
CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our Network infrastructure of the London cloud. The actual maintenance is scheduled to take no longer than 1 hour in total.

IMPACT:
There will be no impact on running virtual machines, hosts, private network accessibility and/or any other running services.

While it is important for CloudSigma to perform maintenance such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.

Posted on Apr 11, 2024 - 18:49 UTC
[RUH] API Server Maintenance Apr 18, 2024 17:00-19:00 UTC
CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Riyadh cloud location. The actual work is planned to take no longer than 2 hours in total.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 15 minutes. Also, a brief interruption of the web interface may occur.

Posted on Apr 10, 2024 - 23:37 UTC
[CWL] Object Storage Maintenance Apr 18, 2024 19:00-21:00 UTC
CloudSigma would like to inform you that we will be performing planned hardware upgrades concerning the Object Storage solution in our Cardiff cloud. During the maintenance, we will carry out hardware upgrades on the object storage nodes. The actual work is going to take up to 2 hours in total.

IMPACT:
During the maintenance window, the object storage services will not be available for about 15 minutes.

Posted on Apr 11, 2024 - 01:57 UTC
[CRK] ISP Network Maintenance Apr 20, 2024 12:00-22:00 UTC
CloudSigma would like to inform you that one of our internet service providers, for the Clark cloud location, is going to perform a planned maintenance of their network. The actual works are scheduled to take 10 hours in total. During the maintenance, our provider will perform hardware and software maintenance within their network infrastructure.

IMPACT:
During this time frame, the traffic will be rerouted through one of our other lines. No impact is expected on running virtual machines, hosts, private network accessibility and/or any other running services except for a temporary latency increase that will last for about 5 minutes.

Posted on Apr 12, 2024 - 23:35 UTC
Past Incidents
Apr 13, 2024

No incidents reported today.

Apr 12, 2024

No incidents reported.

Apr 11, 2024

No incidents reported.

Apr 10, 2024
Completed - CloudSigma would like to inform you that the planned maintenance of our API server in the Frankfurt cloud location has been completed. The actual work took no longer than 1 hour in total.

IMPACT:
There was no impact on the existing/running customer’s virtual machines, hosts, network accessibility, and/or any other running services. During the maintenance, the customers were not able to perform any calls to the API, directly or through the web interface for about 15 minutes.

Apr 10, 20:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 19:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform scheduled maintenance of our API server in the Frankfurt cloud location. The actual work is planned to take no longer than 2 hours in total.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility, and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 15 minutes. Also, a brief interruption of the web interface may occur.

Apr 3, 23:45 UTC
Completed - CloudSigma would like to inform you that the planned maintenance of our storage cluster, in the Zurich cloud location, was completed successfully. During the maintenance, we enabled a new feature in our storage cluster, that will allow us to expand its capacity and improve its reliability.

IMPACT:
As reported throughout the preparations for the maintenance we faced an unexpected problem and some drives went into an Unavailable state for about 15 minutes. There was no impact on the drive and I/O operations during the problem, it affected only drive-related API operations. Besides that, there was no impact on running virtual machines, hosts, private network accessibility and/or any other running services.

While it is important for CloudSigma to perform maintenance such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience for our customers. We appreciate your patience and welcome any feedback.

Apr 10, 19:27 UTC
In progress - During the preparations for the maintenance, we faced an unexpected problem and the drives went into Unavailable state. There is no impact on the drive performance, but you may experience issues with attaching, deleting and cloning drives.

Our system administrators are working on the issue and will provide with an update as soon as possible. Please excuse us for the inconvenience.

Apr 10, 18:47 UTC
Scheduled - CloudSigma would like to inform you that we are planning to do scheduled maintenance of our storage cluster in the Zurich cloud location. The maintenance aims to enable a new feature in our storage cluster, that will allow us to expand its capacity and improve its reliability. All scheduled tasks are expected to take 1 hour in total.

IMPACT:
We expect no service impact on any of the provided by us services.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience for our customers. We appreciate your patience and welcome any feedback.

Apr 5, 09:32 UTC
Apr 9, 2024

No incidents reported.

Apr 8, 2024

No incidents reported.

Apr 7, 2024

No incidents reported.

Apr 6, 2024

No incidents reported.

Apr 5, 2024

No incidents reported.

Apr 4, 2024
Completed - CloudSigma would like to inform you that we have performed hardware maintenance at our Riyadh cloud location. During the maintenance, we replaced failed drives from one of the nodes part of the VMware solution. The actual works took no longer than 2 hours in total.

IMPACT:
During the maintenance, there was no interruption in the public networking.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience for our customers. We appreciate your patience and welcome any feedback.

Apr 4, 20:37 UTC
Update - CloudSigma would like to inform you that the maintenance works will be extended with additional 1 hour.
Apr 4, 19:22 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 4, 18:30 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform hardware maintenance at our Riyadh cloud location. During the maintenance, we will be replacing some failed drives from one of the nodes part of the VMware solution. The actual works are intended to take no longer than 1 hour in total.

IMPACT:
During the maintenance, there will not be interruption in the public networking.

Mar 28, 04:36 UTC
Completed - CloudSigma would like to inform you that we performed a scheduled maintenance of our storage cluster in the Geneva cloud location. During the maintenance we performed a firmware upgrade for one of the nodes sustaining the backup cluster.

IMPACT:
There was no impact on any of the existing servers, drives or networking, other than a slight increase of the I/O operations for the duration of the maintenance window.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience for our customers. We appreciate your patience and welcome any feedback.

Apr 4, 20:07 UTC
Update - CloudSigma would like to inform you that the maintenance works will be extended with additional 2 hours.
Apr 4, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 4, 15:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to do scheduled maintenance of our storage cluster in the Geneva cloud location. The maintenance aims to perform a firmware upgrade for one of the nodes sustaining the backup cluster in the Geneva location. All scheduled tasks are expected to take 4 hours in total.

IMPACT:
There will be no service impact, except a slight increase in the I/O operations.

Mar 28, 16:38 UTC
Apr 3, 2024

No incidents reported.

Apr 2, 2024
Resolved - CloudSigma would like to inform you that the problem with our marketing website has been fixed.

Please accept our apologies for the caused inconvenience.

Apr 2, 20:50 UTC
Investigating - CloudSigma would like to inform you that we are experiencing some problems with our marketing website. Our administrators are working on solving the issue.

Please accept our apologies for the caused inconvenience.

Apr 2, 19:13 UTC
Resolved - CloudSigma is happy to inform you that the issue with our storage system has been resolved. Your virtual machines can now be safely started or stopped.

Please accept our apologies for the cause inconvenience.

Apr 2, 16:38 UTC
Identified - CloudSigma would like to inform you that the issue has been identified and our administrators are working on fixing it.
Apr 2, 16:01 UTC
Investigating - CloudSigma would like to inform you that currently, we are experiencing some issues with our storage system, which results in all of the drives being shown as stuck. This prevents any VMs from being started or stopped. Please be informed that we are working on solving the problem at hand.

Please accept our apologies for the cause inconvenience.

Apr 2, 15:19 UTC
Apr 1, 2024

No incidents reported.

Mar 31, 2024

No incidents reported.

Mar 30, 2024

No incidents reported.