CloudSigma Status

Jul 27, 2024

No incidents reported today.

Jul 26, 2024

No incidents reported.

Jul 25, 2024

Completed - CloudSigma would like to inform you that the scheduled maintenance of our API server has been completed.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers were unable to perform calls to the API, directly or through the web interface (panel) for about 15 minutes. Also, a brief interruption of the web interface occurred.
Jul 25, 17:39 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 25, 17:00 UTC

Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Riyadh cloud location.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 15 minutes. Also, a brief interruption of the web interface may occur.
Jul 18, 03:20 UTC

[MNL] API Server Maintenance

Completed - CloudSigma would like to inform you that the scheduled maintenance of our API server has been completed.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility, and/or any other running services. During the maintenance, customers were unable to perform calls to the API, directly or through the web interface (panel) for about 5 minutes. Also, a brief interruption of the web interface occurred.
Jul 25, 12:55 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 25, 12:00 UTC

Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Manila cloud location.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 15 minutes. Also, a brief interruption of the web interface may occur.
Jul 18, 03:35 UTC

[HNL] Network Maintenance

Completed - CloudSigma would like to inform you that the scheduled Network maintenance in our Honolulu cloud was successfully completed.

IMPACT:
No interruption or degraded performance was observed during the maintenance of the network infrastructure.
Jul 25, 12:03 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 25, 08:00 UTC

Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our Network infrastructure of the Honolulu cloud. More precisely, we will be upgrading the software on one of our core routers.

IMPACT:
No impact is expected, while the router is being updated, traffic will be redirected to another one.
Jul 18, 04:00 UTC

[HNL] API Server Maintenance

Completed - CloudSigma would like to inform you that the scheduled maintenance of our API server has been completed.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility, and/or any other running services. During the maintenance, customers were unable to perform calls to the API, directly or through the web interface (panel) for about 11 minutes. Also, a brief interruption of the web interface occurred.
Jul 25, 09:06 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 25, 07:30 UTC

Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Honolulu cloud location.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 15 minutes. Also, a brief interruption of the web interface may occur.
Jul 18, 03:51 UTC

Jul 24, 2024

API Server Maintenance

Completed - CloudSigma would like to inform you that the scheduled maintenance of our API server has been completed.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers were unable to perform calls to the API, directly or through the web interface (panel) for about 15 minutes. Also, a brief interruption of the web interface occurred.
Jul 24, 23:07 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 22:00 UTC

Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the London cloud location.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 15 minutes. Also, a brief interruption of the web interface may occur.
Jul 17, 01:42 UTC

[CWL] API Server Maintenance

Completed - CloudSigma would like to inform you that the scheduled maintenance of our API server has been completed.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers were unable to perform calls to the API, directly or through the web interface (panel) for about 15 minutes. Also, a brief interruption of the web interface occurred.
Jul 24, 20:06 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 19:30 UTC

Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Cardiff cloud location.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 15 minutes. Also, a brief interruption of the web interface may occur.
Jul 17, 02:53 UTC

[MNL2] Hardware Maintenance

Completed - CloudSigma would like to inform you that the planned hardware maintenance at our Manila 2 cloud location has been completed. During the maintenance, we expanded the cloud capacity by adding additional servers to our network and we replaced failed drives, which were inside nodes sustaining the cloud.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility, and/or any other running services.
Jul 24, 16:15 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 12:00 UTC

Scheduled - CloudSigma would like to inform you that we are planning to perform hardware maintenance at our Manila 2 cloud location. During the maintenance, we will expand the cloud capacity by adding additional servers to our network and we will replace failed drives, which are inside nodes sustaining the cloud.

IMPACT:
There will be no impact on already existing customers’ virtual machines, hosts, network accessibility, and/or any other running services.
Jul 17, 15:47 UTC

[TYO] API Server Maintenance

Completed - CloudSigma would like to inform you that the scheduled maintenance of our API server has been completed.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers were unable to perform calls to the API, directly or through the web interface (panel) for about 15 minutes. Also, a brief interruption of the web interface occurred.
Jul 24, 12:33 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 11:00 UTC

Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Tokyo cloud location.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 15 minutes. Also, a brief interruption of the web interface may occur.
Jul 17, 02:54 UTC

[WDC] Network Maintenance

Completed - Alpha3 Cloud would like to inform you that the second stage of the scheduled Network maintenance in our Washington DC cloud was successfully completed.

IMPACT:
No interruption or degraded performance was observed during the maintenance of the network infrastructure.
Jul 24, 11:23 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 08:00 UTC

Scheduled - Alpha3 Cloud would like to inform you that we are planning to perform a scheduled maintenance of our Network infrastructure of the Washington DC cloud. More precisely, we will be updating the software of the routers underlying the cloud.

IMPACT:
No impact is expected on running virtual machines, hosts, private network accessibility and/or any other running services.
Jul 17, 03:22 UTC

[DUB] API Server Maintenance

Completed - CloudSigma would like to inform you that the scheduled maintenance of our API server has been completed.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers were unable to perform calls to the API, directly or through the web interface (panel) for about 15 minutes. Also, a brief interruption of the web interface occurred.
Jul 24, 00:03 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 22:00 UTC

Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Dublin cloud location.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 15 minutes. Also, a brief interruption of the web interface may occur.
Jul 15, 03:33 UTC

Jul 23, 2024

[ZRH][GVA][FRA] Emergency Network maintenance

Completed - CloudSigma would like to inform you that the emergency network maintenance in our Zurich, Geneva and Frankfurt clouds was successfully completed.

IMPACT:
No interruption or degraded performance was observed during the maintenance of the network infrastructure.
Jul 23, 20:18 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 19:00 UTC

Scheduled - CloudSigma would like to inform you that we will be performing emergency maintenance on our network infrastructures for the Zurich, Geneva and Frankfurt cloud.

IMPACT:
During the maintenance, there will be no impact on the public network.
Jul 23, 16:03 UTC

[GVA] API Server Maintenance

Completed - CloudSigma would like to inform you that the scheduled maintenance of our API server has been completed.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers were unable to perform calls to the API, directly or through the web interface (panel) for about 15 minutes. Also, a brief interruption of the web interface occurred.
Jul 23, 19:56 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 19:30 UTC

Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Geneva cloud location.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 15 minutes. Also, a brief interruption of the web interface may occur.
Jul 16, 03:49 UTC

[WDC] Network Maintenance

Completed - Alpha3 Cloud would like to inform you that the scheduled Network maintenance in our Washington DC cloud was successfully completed.

IMPACT:
No interruption or degraded performance was observed during the maintenance of the network infrastructure.
Jul 23, 12:55 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 08:00 UTC

Scheduled - Alpha3 Cloud would like to inform you that we are planning to perform a scheduled maintenance of our Network infrastructure of the Washington DC cloud. More precisely, we will be updating the software of the routers underlying the cloud.

IMPACT:
No impact is expected on running virtual machines, hosts, private network accessibility and/or any other running services.
Jul 16, 03:59 UTC

[PER] API Server Maintenance

Completed - CloudSigma would like to inform you that the scheduled maintenance of our API server has been completed.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers were unable to perform calls to the API, directly or through the web interface (panel) for about 15 minutes. Also, a brief interruption of the web interface occurred.
Jul 23, 12:34 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 12:00 UTC

Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Perth cloud location.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 15 minutes. Also, a brief interruption of the web interface may occur.
Jul 16, 03:42 UTC

[SJC] API Server Maintenance

Completed - Alpha3 Cloud would like to inform you that the scheduled maintenance of our API server has been completed.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers were unable to perform calls to the API, directly or through the web interface (panel) for about 15 minutes. Also, a brief interruption of the web interface occurred.
Jul 23, 08:07 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 07:30 UTC

Scheduled - Alpha3 Cloud would like to inform you that we are planning to perform a scheduled maintenance of our API server in the San Jose DC cloud location.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 15 minutes. Also, a brief interruption of the web interface may occur.

While it is important for Alpha3 Cloud to perform maintenance such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience for our customers. We appreciate your patience and welcome any feedback.
Jul 16, 03:31 UTC

CrowdStrike Agent Issue impacting Windows systems

Completed - CrowdStrike has opened a remediation and guidance hub that can be used by the affected Windows users to restore their environments to a working state: https://www.crowdstrike.com/falcon-content-update-remediation-and-guidance-hub/

If you continue to see issues we strongly encourage you to liaise with CrowdStrike directly.
Jul 23, 07:48 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 19, 15:48 UTC

Scheduled - Currently many services worldwide are being impacted by an issue with the Falcon Agent of Crowdstrike in relation to Windows operating systems. We would like to assure all our end users that there is no impact on the service availability of cloud services in all locations. The cloud service delivery layer does not utilise the Windows operating system in any part. Further, any updates to production environments are staggered between locations to prevent the sort of multi-location outages being seen with some service providers and the locations have no dependencies between each other which avoids correlated risk.

If you are a customer of Crowdstrike and are impacted by this issue with respect to a virtual machine in one of our clouds you can take the following actions to mitigate the issue:

1. Create a snapshot of the impacted drive that hosts the Windows operating system (i.e. the boot drive)
2. Create a new drive from the snapshot
3. Create and boot a new virtual machine using a different version of Windows and attach to that new virtual machine the drive you just created from the snapshot
5. Once booted navigate to the \windows\system32\drivers\CrowdStrike\ folder on the attached volume and delete "C-00000291*.sys"
6. Shut down the new virtual machine then unmount the new drive that you just deleted the file from
7. Create a snapshot of the drive you just unmounted
8. Mount the drive to the original virtual machine again and boot up

If you continue to see issues we strongly encourage you to also liaise with Crowdstrike directly and try their mitigation instructions also.
Jul 19, 15:47 UTC

Jul 22, 2024

[DUS] API Server Maintenance

Completed - CloudSigma would like to inform you that the scheduled maintenance of our API server has been completed.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers were unable to perform calls to the API, directly or through the web interface (panel) for about 15 minutes. Also, a brief interruption of the web interface occurred.
Jul 22, 23:36 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 21:30 UTC

Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Düsseldorf cloud location.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility, and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 15 minutes. Also, a brief interruption of the web interface may occur.
Jul 15, 09:23 UTC

[ZRH] API Server Maintenance

Completed - CloudSigma would like to inform you that the scheduled maintenance of our API server has been completed.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers were unable to perform calls to the API, directly or through the web interface (panel) for about 15 minutes. Also, a brief interruption of the web interface occurred.
Jul 22, 20:42 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 19:00 UTC

Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Zurich cloud location.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 15 minutes. Also, a brief interruption of the web interface may occur.
Jul 15, 03:17 UTC

[HNL] Network Maintenance

Completed - CloudSigma would like to inform you that the scheduled Network maintenance in our Honolulu cloud was successfully completed.

IMPACT:
No interruption or degraded performance was observed during the maintenance of the network infrastructure.
Jul 22, 13:17 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 08:00 UTC

Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our Network infrastructure of the Honolulu cloud. More precisely, we will be upgrading the software on one of our core routers.

IMPACT:
No impact is expected, while the router is being updated, traffic will be redirected to another one.
Jul 15, 11:37 UTC

[CRK] API Server Maintenance

Completed - CloudSigma would like to inform you that the scheduled maintenance of our API server has been completed.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers were unable to perform calls to the API, directly or through the web interface (panel) for about 15 minutes. Also, a brief interruption of the web interface occurred.
Jul 22, 12:47 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 12:00 UTC

Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Clark cloud location.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 15 minutes. Also, a brief interruption of the web interface may occur.
Jul 15, 03:03 UTC

[WDC] API Server Maintenance

Completed - Alpha3 Cloud would like to inform you that the scheduled maintenance of our API server in the Washington DC cloud has been completed.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers were unable to perform calls to the API, directly or through the web interface (panel) for about 15 minutes. Also, a brief interruption of the web interface occurred.
Jul 22, 08:34 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 07:30 UTC

Scheduled - Alpha3 Cloud would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Washington DC cloud location.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 15 minutes. Also, a brief interruption of the web interface may occur.
Jul 15, 02:51 UTC

Jul 21, 2024

No incidents reported.

Jul 20, 2024

[HNL] Emergency ISP Network Maintenance - Stage 3

Completed - CloudSigma would like to inform you that one of our internet service providers, for the Honolulu cloud location, successfully performed the second stage of the emergency maintenance of their network infrastructure.

IMPACT:
During this time frame, there was a brief disruption of the Internet connectivity as traffic was automatically rerouted within the network infrastructure, and there was no impact on running VMs, nor on the cloud performance.
Jul 20, 10:20 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 20, 07:00 UTC

Scheduled - CloudSigma would like to inform you that one of our internet service provider, for the Honolulu cloud location, is going to perform emergency maintenance of their network.

IMPACT:
During this time frame, there may be a brief disruption of Internet connectivity as traffic automatically reroutes within the network infrastructure, and there is a possibility for certain clients to experience up to 30 minutes of downtime.
Jul 18, 09:26 UTC

Jul 19, 2024

[HNL] Emergency ISP Network Maintenance - Stage 2

Completed - CloudSigma would like to inform you that one of our internet service providers, for the Honolulu cloud location, successfully performed the second stage of the emergency maintenance of their network infrastructure.

IMPACT:
During this time frame, there was a brief disruption of the Internet connectivity as traffic was automatically rerouted within the network infrastructure, and there was no impact on running VMs, nor on the cloud performance.
Jul 19, 10:17 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 19, 07:00 UTC

Scheduled - CloudSigma would like to inform you that one of our internet service provider, for the Honolulu cloud location, is going to perform emergency maintenance of their network.

IMPACT:
During this time frame, there may be a brief disruption of Internet connectivity as traffic automatically reroutes within the network infrastructure, and there is a possibility for certain clients to experience up to 30 minutes of downtime.
Jul 18, 09:20 UTC

Jul 18, 2024

[MNL] Storage Cluster Upgrade

Completed - CloudSigma would like to inform you that the planned maintenance of our storage cluster, in the Manila cloud location, was completed successfully. The maintenance aimed to perform a scheduled upgrade of the storage cluster.

IMPACT:
There was no service impact, except a slight increase in the I/O operations.
Jul 18, 13:31 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 12:00 UTC

Scheduled - CloudSigma would like to inform you that we are planning to do scheduled maintenance of our storage cluster in the Manila cloud location. The maintenance aims to perform a scheduled upgrade of the storage cluster.

IMPACT:
There will be no service impact, except a slight increase in the I/O operations.
Jul 11, 13:29 UTC

[CRK] Degraded Network Performance

Resolved - CloudSigma is pleased to inform you that the issue causing degraded performance on our network infrastructure in the Clark cloud has been resolved.

We apologize for any inconvenience this may have caused.
Jul 18, 10:40 UTC

Investigating - CloudSigma would like to inform you that currently, we are experiencing degraded network performance in our Clark Cloud location from certain points of the world.

Please accept our apologies for the inconvenience caused.
Jul 18, 10:18 UTC

[HNL] Emergency ISP Network Maintenance - Stage 1

Completed - CloudSigma would like to inform you that one of our internet service providers, for the Honolulu cloud location, successfully performed the first stage of the emergency maintenance of their network infrastructure.

IMPACT:
During this time frame, there was a brief disruption of the Internet connectivity as traffic was automatically rerouted within the network infrastructure, and there was no impact on running VMs, nor on the cloud performance.
Jul 18, 10:29 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 07:00 UTC

Scheduled - CloudSigma would like to inform you that one of our internet service provider, for the Honolulu cloud location, is going to perform emergency maintenance of their network.

IMPACT:
During this time frame, there may be a brief disruption of Internet connectivity as traffic automatically reroutes within the network infrastructure, and there is a possibility for certain clients to experience up to 30 minutes of downtime.
Jul 18, 06:51 UTC

[WDC][SJC] Inaccessible WebApp Interface

Resolved - Alpha3 Cloud would like to inform you that the issue with our WebApp in our San Jos and Washington DC cloud locations has been identified and resolved.

Access to the WebApp as well as all functionality is working normally.

We apologize for any inconvenience caused.
Jul 18, 10:16 UTC

Investigating - Alpha3 Cloud would like to inform you that we are currently experiencing issues with our WebApp in the San Jos and Washington DC cloud locations.

Our Administrators are working on restoring the normal operation of the user interface. There is no impact on the customer's virtual machines, network accessibility, or other cloud infrastructure.
Jul 18, 08:16 UTC

[CRK] Degraded Network Performance

Resolved - CloudSigma would like to inform you that the issue with the degraded performance on our network infrastructure in the Clark cloud, has been fixed.

Please accept our apologies for the inconvenience caused!
Jul 18, 07:31 UTC

Investigating - CloudSigma would like to inform you that currently, we are experiencing degraded network performance in our Clark Cloud location from certain points of the world.

Please accept our apologies for the inconvenience caused.
Jul 18, 07:14 UTC

Jul 17, 2024

[FRA] API Server Maintenance

Completed - CloudSigma would like to inform you that the scheduled maintenance of our API server has been completed.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers were unable to perform calls to the API, directly or through the web interface (panel) for about 15 . Also, a brief interruption of the web interface occurred.
Jul 17, 21:20 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 19:00 UTC

Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Frankfurt cloud location.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 15 minutes. Also, a brief interruption of the web interface may occur.
Jul 10, 03:43 UTC

[CRK] Storage Cluster Upgrade

Completed - CloudSigma would like to inform you that the planned maintenance of our storage cluster, in the Clark cloud location, was completed successfully. A scheduled upgrade of the storage cluster was performed throughout the maintenance.

IMPACT:
During the maintenance work, there was no impact on running VMs, nor on the cloud performance, except a slight increase in the I/O operations.
Jul 17, 13:20 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 12:00 UTC

Scheduled - CloudSigma would like to inform you that we are planning to do scheduled maintenance of our storage cluster in the Clark cloud location. The maintenance aims to perform a scheduled upgrade of the storage cluster.

IMPACT:
There will be no service impact, except a slight increase in the I/O operations.
Jul 10, 03:41 UTC

[TYO] Storage Cluster Network Maintenance

Completed - CloudSigma would like to inform you that the planned maintenance of our storage cluster, in the Tokyo cloud location, was completed successfully.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility, and/or any other running services, apart from a slight increase in the I/O operations.
Jul 17, 10:56 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 11:00 UTC

Scheduled - CloudSigma would like to inform you that we are planning to do scheduled maintenance of our storage cluster in the Tokyo cloud location. The maintenance aims to perform a planned upgrade of the storage cluster.

IMPACT:
There will be no service impact, except a slight increase in the I/O operations.
Jul 9, 02:58 UTC

[WDC] Storage Cluster Upgrade

Completed - Alpha3 Cloud would like to inform you that the planned maintenance of our storage cluster, in the Washington DC cloud location, was completed successfully.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility, and/or any other running services, apart from a slight increase in the I/O operations.
Jul 17, 07:48 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 07:00 UTC

Scheduled - Alpha3 Cloud would like to inform you that we are planning to do scheduled maintenance of our storage cluster in the Washington DC cloud location. The maintenance aims to perform a scheduled upgrade of the storage cluster.

IMPACT:
There will be no service impact, except a slight increase in the I/O operations.
Jul 10, 03:38 UTC

[LON][CWL] ISP Network Maintenance

Completed - CloudSigma would like to inform you that one of our upstream Internet Service Providers (ISPs), for the Cardiff and London cloud locations, successfully performed maintenance of their network infrastructure.

IMPACT:
During this period, the traffic was redirected through one of our other lines. There was no impact on running virtual machines, hosts, private network accessibility, or any other active services.
Jul 17, 06:28 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 20:00 UTC

Scheduled - CloudSigma would like to inform you that one of our internet service providers, for the Cardiff cloud and London cloud locations, is going to perform a planned maintenance of their network.

IMPACT:
During this time frame, the traffic will be rerouted through one of our other lines. No impact is expected on running virtual machines, hosts, private network accessibility and/or any other running services.
Jul 9, 16:55 UTC

Jul 16, 2024

[HNL] Storage Cluster Upgrade

Completed - CloudSigma would like to inform you that the planned maintenance of our storage cluster, in the Honolulu cloud location, was completed successfully.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility, and/or any other running services, apart from a slight increase in the I/O operations.
Jul 16, 07:57 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 07:00 UTC

Scheduled - CloudSigma would like to inform you that we are planning to do scheduled maintenance of our storage cluster in the Honolulu cloud location. The maintenance aims to perform a planned upgrade of the storage cluster.

IMPACT:
There will be no service impact, except a slight increase in the I/O operations.
Jul 9, 03:13 UTC

Jul 15, 2024

[ZRH] Storage Server Software Upgrade

Completed - CloudSigma would like to inform you that the planned maintenance of our storage cluster, in the Zurich cloud location, was completed successfully.

IMPACT:
During the maintenance work, there was no impact on running VMs, nor on the cloud performance.
Jul 15, 21:07 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 18:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
Jul 8, 14:53 UTC

Scheduled - CloudSigma would like to inform you that we are planning to do a scheduled software upgrade of our storage server in the Zurich cloud location.

IMPACT:
No impact is expected during the maintenance.
Jul 8, 13:38 UTC

[PER] Storage Cluster Maintenance

Completed - CloudSigma would like to inform you that the planned maintenance of our storage cluster, in the Perth cloud location, was completed successfully.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services, expect no service impact apart from a slight increase in the I/O operations.
Jul 15, 13:12 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 12:00 UTC

Scheduled - CloudSigma would like to inform you that we will be performing a scheduled upgrade of the Storage cluster in our Perth cloud location.

IMPACT:
There will be no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services, apart from a slight increase in the I/O operations.
Jul 8, 20:34 UTC

[SJC] Storage Cluster Maintenance.

Completed - Alpha3 Cloud would like to inform you that we have performed a scheduled upgrade of the Storage cluster in our San Jose cloud location.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services, expect no service impact apart from a slight increase in the I/O operations.
Jul 15, 10:41 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 09:00 UTC

Scheduled - Alpha3 Cloud would like to inform you that we will be performing a scheduled upgrade of the Storage cluster in our San Jose cloud location.

IMPACT:
There will be no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services, expect no service impact apart from a slight increase in the I/O operations.
Jul 8, 21:13 UTC

Jul 14, 2024

[ZRH] Storage Cluster Upgrade

Completed - CloudSigma would like to inform you that the planned maintenance of our storage cluster, in the Zurich cloud location, was completed successfully.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility, and/or any other running services, apart from a slight increase in the I/O operations.
Jul 14, 11:17 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 07:00 UTC

Scheduled - CloudSigma would like to inform you that we are planning to do scheduled maintenance of our storage cluster in the Zurich cloud location. The maintenance aims to upgrade the underlying software in our storage cluster.

IMPACT:
There will be no service impact, except a slight increase in the I/O operations.
Jul 8, 10:34 UTC

Jul 13, 2024

[LON] Storage Cluster Maintenance

Completed - CloudSigma would like to inform you that the planned maintenance of our storage cluster, in the London cloud location, was completed successfully.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility, and/or any other running services, apart from a slight increase in the I/O operations.
Jul 13, 08:56 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 07:01 UTC

Scheduled - CloudSigma would like to inform you that we will be performing a scheduled upgrade of the Storage cluster in our London cloud location.

IMPACT:
There will be no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services, apart from a slight increase in the I/O operations.
Jul 8, 19:27 UTC

[CAI] Storage Cluster Maintenance.

Completed - CloudSigma would like to inform you that the planned maintenance of our storage cluster, in the Cairo cloud location, was completed successfully.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility, and/or any other running services, apart from a slight increase in the I/O operations.
Jul 13, 08:53 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 07:00 UTC

Scheduled - CloudSigma would like to inform you that we will be performing a scheduled upgrade of the Storage cluster in our Cairo cloud location.

IMPACT:
There will be no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services, apart from a slight increase in the I/O operations.
Jul 8, 20:49 UTC

[CWL] Storage Cluster Upgrade

Completed - CloudSigma would like to inform you that the planned maintenance of our storage cluster, in the Cardiff cloud location, was completed successfully.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility, and/or any other running services, apart from a slight increase in the I/O operations.
Jul 13, 08:41 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 07:02 UTC

Scheduled - CloudSigma would like to inform you that we are planning to do scheduled maintenance of our storage cluster in the Cardiff cloud location. The maintenance aims to upgrade the underlying software in our storage cluster.

IMPACT:
There will be no service impact, except a slight increase in the I/O operations.
Jul 8, 12:04 UTC

[FRA] Storage Cluster Upgrade

Completed - CloudSigma would like to inform you that the planned maintenance of our storage cluster, in the Frankfurt cloud location, was completed successfully.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility, and/or any other running services, apart from a slight increase in the I/O operations.
Jul 13, 08:31 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 07:00 UTC

Scheduled - CloudSigma would like to inform you that we are planning to do scheduled maintenance of our storage cluster in the Frankfurt cloud location. The maintenance aims to upgrade the underlying software in our storage cluster.

IMPACT:
There will be no service impact, except a slight increase in the I/O operations.
Jul 8, 10:15 UTC

[GVA] Storage Cluster Upgrade

Completed - CloudSigma would like to inform you that the planned maintenance of our storage cluster, in the Geneva cloud location, was completed successfully.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility, and/or any other running services, apart from a slight increase in the I/O operations.
Jul 13, 08:03 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 07:01 UTC

Update - We will be undergoing scheduled maintenance during this time.
Jul 8, 12:15 UTC

Scheduled - CloudSigma would like to inform you that we are planning to do scheduled maintenance of our storage cluster in the Geneva cloud location. The maintenance aims to upgrade the underlying software in our storage cluster.

IMPACT:
There will be no service impact, except a slight increase in the I/O operations.
Jul 8, 10:43 UTC

[DUB] Storage Cluster Maintenance

Completed - CloudSigma would like to inform you that the planned maintenance of our storage cluster, in the Dublin cloud location, was completed successfully.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility, and/or any other running services, apart from a slight increase in the I/O operations.
Jul 13, 07:41 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 07:02 UTC

Scheduled - CloudSigma would like to inform you that we will be performing a scheduled upgrade of the Storage cluster in our Dublin cloud location.

IMPACT:
There will be no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services, apart from a slight increase in the I/O operations.
Jul 8, 16:51 UTC

[DUS] Storage Cluster Maintenance

Completed - CloudSigma would like to inform you that the planned maintenance of our storage cluster, in the Düsseldorf cloud location, was completed successfully.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility, and/or any other running services, apart from a slight increase in the I/O operations.
Jul 13, 07:39 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 07:03 UTC

Scheduled - CloudSigma would like to inform you that we will be performing a scheduled upgrade of the Storage cluster in our Düsseldorf cloud location.

IMPACT:
There will be no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services, apart from a slight increase in the I/O operations.
Jul 8, 19:53 UTC

Status Page per location

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