CloudSigma Status

Sep `11`, `2026`

No incidents reported today.

Sep `10`, `2026`

Completed - CloudSigma would like to inform you that the planned hardware maintenance at our Riyadh cloud location could not be performed today. The maintenance was intended to replace a faulty drive supporting the storage cluster.

IMPACT:
As the maintenance was cancelled, there was no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services.

We will provide further information once the maintenance has been rescheduled.
Sep 10, 13:33 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 13:00 UTC

Scheduled - CloudSigma would like to inform you that we are planning to perform hardware maintenance at our Riyadh cloud location. During the maintenance, we will replace a faulty drive supporting the storage cluster.

IMPACT:
There will be no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience for our customers. We appreciate your patience and welcome any feedback.
Sep 10, 09:21 UTC

Sep `9`, `2026`

No incidents reported.

Sep `8`, `2026`

[MNL2] Hardware Maintenance

Completed - CloudSigma would like to inform you that the planned hardware maintenance in the Manila 2 cloud location was completed successfully.

IMPACT:
During the maintenance work, there was no impact on running VMs, nor on the cloud performance.
Sep 8, 17:17 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 8, 12:00 UTC

Scheduled - CloudSigma would like to inform you that we are planning to perform hardware maintenance at our Manila 2 cloud location.

IMPACT:
There will be no impact on already existing customers’ virtual machines, hosts, network accessibility, and/or any other running services.
Sep 8, 09:21 UTC

[ZRH][GVA] Network Issue

Resolved - For the past several hours, the platform has remained stable, with no new signs of instability. We will continue monitoring the network and the state of the devices to ensure everything remains stable.

Please accept our apologies for the issues and any inconvenience caused, and thank you for your patience and understanding during the problems experienced.

If there is anything else we could assist you with, please do not hesitate to reach out to us.
Sep 8, 15:40 UTC

Monitoring - CloudSigma would like to inform you that the network issue affecting the clouds has been addressed. Operations is monitoring the situation to ensure there are no further occurrences.

We apologise for the inconvenience caused.
Sep 8, 07:36 UTC

Investigating - CloudSigma would like to inform you that we are facing a network issue affecting the Geneva & Zurich clouds. The team is looking into the matter.

We appologies for the inconvenience caused.
Sep 8, 06:45 UTC

[ZRH][GVA][FRA] ISP Network Maintenance

Completed - CloudSigma would like to inform you that our upstream Internet Service Providers (ISPs), in Frankfurt, Zurich & Geneva have successfully performed maintenance of their network infrastructure.

IMPACT:
During this time frame, the traffic was rerouted through one of our other lines. No impact was expected on running virtual machines, hosts, private network accessibility, and/or any other running services.
Sep 8, 08:33 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 8, 04:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
Sep 7, 14:11 UTC

Scheduled - CloudSigma would like to inform you that one of our internet service providers, for the Zurich, Geneva and Frankfurt cloud locations is going to perform a planned maintenance of their network. During the maintenance, our provider will perform a software update to their routers supporting the cloud.

IMPACT:
During this time frame, the traffic will be rerouted through one of our other lines. No impact is expected on running virtual machines, hosts, private network accessibility and/or any other running services.
Sep 2, 01:41 UTC

Sep `7`, `2026`

[ZRH][GVA] Emergency Network Maintenance

Completed - CloudSigma would like to inform you that the emergency maintenance has now been completed.

The emergency maintenance was performed to stabilize the platform following the network incident earlier today and to help prevent similar issues from occurring again.
Sep 7, 19:56 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 7, 18:37 UTC

Scheduled - CloudSigma would like to inform you that we are continuing the emergency maintenance of our Network infrastructure in the Zurich and Geneva clouds. Earlier today, we experienced an issue where there was an unexpected simultaneous reboot of devices within the cloud network. This resulted in network loss for all storage nodes within the cloud, with some drives showing as unavailable. Network connectivity was also affected.

The emergency maintenance is being performed to stabilize the platform and ensure that this issue does not occur again.

IMPACT:
During the maintenance, there may be a brief impact on storage operations and a short packet loss.
Sep 7, 18:36 UTC

[ZRH][GVA]

Completed - The scheduled maintenance has been completed.
Sep 7, 18:30 UTC

Update - CloudSigma would like to inform you that the ongoing emergency maintenance of our Network infrastructure in the Zurich and Geneva clouds has been extended by 30 minutes.

The expected impact remains a brief impact on storage operations and possible short periods of packet loss.

We apologize for the additional time required and appreciate your patience and understanding.
Sep 7, 18:10 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 7, 17:30 UTC

Scheduled - CloudSigma would like to inform you that we are planning to perform an emergency maintenance of our Network infrastructure of the Zurich and Geneva clouds. Earlier today, we experienced an issue where there was an unexpected simultaneous reboot of devices within the cloud network. This resulted in network loss for all storage nodes within the cloud, with some drives showing as unavailable. Network connectivity was also affected.

The emergency maintenance is being performed to stabilize the platform and ensure that this issue does not occur again.

IMPACT:
During the maintenance, there may be a brief impact on storage operations and a short packet loss.
Sep 7, 17:16 UTC

[ZRH][GVA] Network outage

Resolved - Dear Valued Customers,

We would like to inform you that the issues encountered in the Zurich cloud have been resolved.

All services in the cloud infrastructure have been restored to normal operations.

If you encounter any issues with your service, please let us know right away.

A detailed RCA of the incident will be distributed to all affected clients in the next 24 hours.

Please accept our sincere apologies for the inconvenience caused.
Sep 7, 15:38 UTC

Update - We would like to inform you that the issue was fixed for the Geneva cloud. There is a small number of virtual drives showing in an "unavailable" state in the Zurich cluster.
Sep 7, 14:54 UTC

Identified - There was an unexpected simultaneous reboot of devices within the cloud network. That resulted in network loss for all storage nodes within the cloud. Most of the virtual drives were returned to an active state, but there are still virtual drives shown in an "unavailable" state. We are working on restoring the storage operations for all virtual drives in the cluster.
Sep 7, 14:31 UTC

Investigating - CloudSigma would like to inform you that we are currently experiencing a network outage in our Zurich and Geneva clusters.

Connectivity has been restored, and we are working on recovering the rest of the services in the cloud.

Please excuse us for the caused inconvenince.
Sep 7, 14:11 UTC

Sep `6`, `2026`

No incidents reported.

Sep `5`, `2026`

No incidents reported.

Sep `4`, `2026`

[MNL2][CRK] Connectivity Issues

Resolved - CloudSigma would like to inform you that the connectivity issues affecting our upstream ISP have been resolved.

Connectivity in the affected Clark and Manila2 locations has been restored, and services should now be operating normally. We will continue to monitor the situation to ensure stable connectivity.

We apologize for any inconvenience caused and appreciate your patience and understanding.
Sep 4, 12:08 UTC

Investigating - CloudSigma would like to inform you that we are currently experiencing connectivity issues with one of our upstream ISPs.

The issue appears to be related to routing, with the majority of the packet loss observed on traffic originating from Europe. The affected locations are Clark and Manila2.

Our team is working with the ISP to investigate and resolve the issue. We will provide further updates as soon as more information becomes available.
Sep 3, 09:12 UTC

Sep `3`, `2026`

[PER] Emergency API Server Maintenance

Completed - CloudSigma would like to inform you that the emergency maintenance of our API server has been completed.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers were unable to perform calls to the API, directly or through the web interface (panel) for about 5 minutes. Also, a brief interruption of the web interface occurred.
Sep 3, 19:58 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 18:01 UTC

Scheduled - CloudSigma would like to inform you that we are planning to perform an emergency maintenance of our API server in the Perth cloud location.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 5 minutes. Also, a brief interruption of the web interface may occur.
Sep 3, 17:08 UTC

[DUB] Emergency API Server Maintenance

Completed - CloudSigma would like to inform you that the emergency maintenance of our API server has been completed.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers were unable to perform calls to the API, directly or through the web interface (panel) for about 5 minutes. Also, a brief interruption of the web interface occurred.
Sep 3, 19:57 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 18:00 UTC

Scheduled - CloudSigma would like to inform you that we are planning to perform an emergency maintenance of our API server in the Dublin cloud location.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 5 minutes. Also, a brief interruption of the web interface may occur.
Sep 3, 17:01 UTC

[GVA] Emergency API Server Maintenance

Completed - CloudSigma would like to inform you that the emergency maintenance of our API server has been completed.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers were unable to perform calls to the API, directly or through the web interface (panel) for about 5 minutes. Also, a brief interruption of the web interface occurred.
Sep 3, 19:57 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 18:01 UTC

Scheduled - CloudSigma would like to inform you that we are planning to perform an emergency maintenance of our API server in the Geneva cloud location.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 5 minutes. Also, a brief interruption of the web interface may occur.
Sep 3, 14:06 UTC

[RUH] Emergency API Server Maintenance

Completed - CloudSigma would like to inform you that the emergency maintenance of our API server has been completed.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers were unable to perform calls to the API, directly or through the web interface (panel) for about 5 minutes. Also, a brief interruption of the web interface occurred.
Sep 3, 19:49 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 18:00 UTC

Scheduled - CloudSigma would like to inform you that we are planning to perform an emergency maintenance of our API server in the Riyadh cloud location.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 5 minutes. Also, a brief interruption of the web interface may occur.

While it is important for CloudSigma to perform maintenance such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience for our customers. We appreciate your patience and welcome any feedback.
Sep 3, 12:09 UTC

[CRK] Emergency API Server Maintenance

Completed - CloudSigma would like to inform you that the emergency maintenance of our API server in the Clark cloud location has been successfully completed.

IMPACT:
The maintenance has been completed and all services are operating normally. There was no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services.
Sep 3, 10:55 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 07:32 UTC

Scheduled - CloudSigma would like to inform you that we are planning to perform a emergency maintenance of our API server in the Clark cloud location.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 5 minutes. Also, a brief interruption of the web interface may occur.
Sep 3, 05:12 UTC

[MNL] Emergency API Server Maintenance

Completed - CloudSigma would like to inform you that the emergency maintenance of our API server in the Manila cloud location has been successfully completed.

IMPACT:
The maintenance has been completed and all services are operating normally. There was no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services.
Sep 3, 10:31 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 07:32 UTC

Scheduled - CloudSigma would like to inform you that we are planning to perform an emergency maintenance of our API server in the Manila cloud location.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 5 minutes. Also, a brief interruption of the web interface may occur.
Sep 3, 05:06 UTC

[TYO] Emergency API Server Maintenance

Completed - CloudSigma would like to inform you that the emergency maintenance of our API server in the Tokyo cloud location has been successfully completed.

IMPACT:
The maintenance has been completed and all services are operating normally. There was no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services.
Sep 3, 10:31 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 07:30 UTC

Scheduled - CloudSigma would like to inform you that we are planning to perform an emergency maintenance of our API server in the Tokyo cloud location.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 5 minutes. Also, a brief interruption of the web interface may occur.
Sep 3, 04:42 UTC

[MNL2] Emergency API Server Maintenance

Completed - CloudSigma would like to inform you that the emergency maintenance of our API server in the Manila cloud location has been successfully completed.

IMPACT:
The maintenance has been completed and all services are operating normally. There was no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services.
Sep 3, 09:52 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 07:31 UTC

Scheduled - CloudSigma would like to inform you that we are planning to perform an emergency maintenance of our API server in the Manila 2 cloud location.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 5 minutes. Also, a brief interruption of the web interface may occur.
Sep 3, 02:51 UTC

[MTY] Emergency API Server Maintenance

Completed - CloudSigma would like to inform you that the emergency maintenance of our API server in the Monterrey cloud location has been successfully completed.

IMPACT:
The maintenance has been completed and all services are operating normally. There was no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services.
Sep 3, 09:48 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 07:31 UTC

Scheduled - CloudSigma would like to inform you that we are planning to perform an emergency maintenance of our API server in the Monterrey cloud location.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 5 minutes. Also, a brief interruption of the web interface may occur.
Sep 3, 02:44 UTC

[WDC] Emergency API Server Maintenance

Completed - Alpha3 Cloud would like to inform you that the emergency maintenance of our API server in the Washington DC cloud location has been successfully completed.

IMPACT:
The maintenance has been completed and all services are operating normally. There was no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services.
Sep 3, 09:43 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 07:30 UTC

Scheduled - Alpha3 Cloud would like to inform you that we are planning to perform an emergency maintenance of our API server in the Washington DC cloud location.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 5 minutes. Also, a brief interruption of the web interface may occur.
Sep 3, 02:34 UTC

Sep `2`, `2026`

[CAI] Emergency API Server Maintenance

Completed - CloudSigma would like to inform you that the emergency maintenance of our API server has been completed.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers were unable to perform calls to the API, directly or through the web interface (panel) for about 5 minutes. Also, a brief interruption of the web interface occurred.
Sep 2, 22:12 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 2, 18:02 UTC

Scheduled - CloudSigma would like to inform you that we need to perform an emergency maintenance of our API server in the Cairo cloud location.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 5 minutes. Also, a brief interruption of the web interface may occur.
Sep 2, 14:48 UTC

[ZRH] Еmergency API Server Maintenance

Completed - There was no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers were unable to perform calls to the API, directly or through the web interface (panel) for about 5 minutes. Also, a brief interruption of the web interface occurred.

While it is important for CloudSigma to perform maintenance such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience for our customers. We appreciate your patience and welcome any feedback.
Sep 2, 22:06 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 2, 18:00 UTC

Scheduled - CloudSigma would like to inform you that we need to perform an emergency maintenance of our API server in the Zurich cloud location.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 5 minutes. Also, a brief interruption of the web interface may occur.
Sep 2, 14:38 UTC

[DUS] Еmergency API Server Maintenance

Completed - CloudSigma would like to inform you that the emergency maintenance of our API server has been completed.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers were unable to perform calls to the API, directly or through the web interface (panel) for about 5 minutes. Also, a brief interruption of the web interface occurred.
Sep 2, 21:59 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 2, 18:01 UTC

Scheduled - CloudSigma would like to inform you that we are going to perform an emergency maintenance of our API server in the Düsseldorf cloud location.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 5 minutes. Also, a brief interruption of the web interface may occur.
Sep 2, 14:13 UTC

[JHB] Emergency API Server Maintenance

Completed - ADDITIONAL INFORMATION:
CloudSigma would like to inform you that we have successfully completed the emergency maintenance of our API server in the Johor cloud location.

IMPACT:
There was no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers were unable to perform any calls to the API, directly or through the web interface for about 5 minutes. Also, a brief interruption of the web interface may have occurred.
Sep 2, 13:43 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 2, 12:00 UTC

Scheduled - CloudSigma would like to inform you that we are going to perform an emergency maintenance of our API server in the Johor cloud location.

IMPACT:
There will be no impact on already existing/running customers’ virtual machines, hosts, network accessibility, and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface, for about 5 minutes. Also, a brief interruption of the web interface may occur.
Sep 2, 09:59 UTC

Sep `1`, `2026`

[JHB] Emergency API Server Maintenance

Completed - CloudSigma would like to inform you that we have successfully completed the emergency maintenance of our API server in the Johor cloud location.

IMPACT:
There was no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers were unable to perform any calls to the API, directly or through the web interface for about 5 minutes. Also, a brief interruption of the web interface may have occurred.
Sep 1, 12:58 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 1, 12:00 UTC

Scheduled - CloudSigma would like to inform you that we are planning to perform an emergency maintenance of our API server in the Johor cloud location.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 5 minutes. Also, a brief interruption of the web interface may occur.
Sep 1, 11:40 UTC

Aug `31`, `2026`

[CRK] Inaccessible PaaS Panel

Resolved - CloudSigma would like to inform you that the PaaS platform is now fully functional in our Clark cloud location.

Please accept our sincere apologies for any inconvenience caused, and thank you for your patience and understanding.
Aug 31, 15:08 UTC

Investigating - CloudSigma would like to inform you that we are currently experiencing an issue affecting the PaaS platform in our Clark cloud location.

The PaaS panel in the WebApp is currently inaccessible. Our Operations team is actively working to restore PaaS availability, and we will provide further updates as soon as more information becomes available.

Please accept our sincere apologies for any inconvenience caused and thank you for your patience and understanding.
Aug 31, 12:38 UTC

Aug `30`, `2026`

No incidents reported.

Aug `29`, `2026`

No incidents reported.

Aug `28`, `2026`

No incidents reported.

Status Page per location

All Systems Operational

Related

Scheduled Maintenance

[PER] Storage Cluster Maintenance - Stage 1 Sep 13, 2026 12:00-16:00 UTC

[DUS] Network Maintenance Sep 14, 2026 10:00-11:00 UTC

[DUS] Network Maintenance Sep 14, 2026 15:00-16:00 UTC

[ZRH][GVA][FRA] ISP Network Maintenance Sep 15, 2026 04:00-07:00 UTC

[PER] Storage Cluster Maintenance - Stage 2 Sep 15, 2026 07:00-16:00 UTC

Past Incidents

Sep 11, 2026

Sep 10, 2026

Sep 9, 2026

Sep 8, 2026

Sep 7, 2026

Sep 6, 2026

Sep 5, 2026

Sep 4, 2026

Sep 3, 2026

Sep 2, 2026

Sep 1, 2026

Aug 31, 2026

Aug 30, 2026

Aug 29, 2026

Aug 28, 2026

[PER] Storage Cluster Maintenance - Stage 1 Sep `13`, `2026` `12:00`-`16:00` UTC

[DUS] Network Maintenance Sep `14`, `2026` `10:00`-`11:00` UTC

[DUS] Network Maintenance Sep `14`, `2026` `15:00`-`16:00` UTC

[ZRH][GVA][FRA] ISP Network Maintenance Sep `15`, `2026` `04:00`-`07:00` UTC

[PER] Storage Cluster Maintenance - Stage 2 Sep `15`, `2026` `07:00`-`16:00` UTC

Sep `11`, `2026`

Sep `10`, `2026`

Sep `9`, `2026`

Sep `8`, `2026`

Sep `7`, `2026`

Sep `6`, `2026`

Sep `5`, `2026`

Sep `4`, `2026`

Sep `3`, `2026`

Sep `2`, `2026`

Sep `1`, `2026`

Aug `31`, `2026`

Aug `30`, `2026`

Aug `29`, `2026`

Aug `28`, `2026`