Update - CloudSigma would like to inform you that we are still working on the previously reported API performance degradation issue.

Once the solution is ready, we will schedule and announce a maintenance window to implement it and will notify customers in advance.

We will provide further updates as we make progress. Thank you for your patience and understanding.

Feb 20, 2026 - 08:26 UTC
Update - CloudSigma would like to inform you that our team continues working on the previously reported API performance degradation issue.

We will provide further updates as progress is made. Thank you for your patience and understanding.

Feb 17, 2026 - 21:42 UTC
Identified - CloudSigma would like to inform you that we have identified a hardware-related issue that is impacting the API performance. Our team is actively working to resolve the problem and restore full API functionality as soon as possible.

We will keep you updated on our progress, and thank you for your patience and understanding.

Feb 17, 2026 - 15:03 UTC
Investigating - CloudSigma would like to inform you that we are currently experiencing degraded API performance. The WebApp remains accessible; however, some API requests may fail, and you may experience overall slowness in the panels. Certain operations, such as start, stop, or clone actions, may also be affected.

There is no impact on running virtual machines, drives, networking, or any other services.

Our team is actively working to resolve the issue. We apologize for any inconvenience this may cause.

Feb 17, 2026 - 09:28 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 23, 2026 - 00:00 UTC
Scheduled - CloudSigma would like to inform you that we are going to perform a scheduled Data Center maintenance of our infrastructure in the Dublin cloud location. During the maintenance, the Servecentric Data Centre facility will upgrade its Utility Supplies. The maintenance will last from 2026-01-23 to the end of 2026-03-26.

IMPACT:
There will be no impact on any of the existing servers, drives, or networking, as our equipment has the required level of redundancy.

Jan 23, 2026 00:00 - Mar 26, 2026 00:00 UTC
Zürich Cloud Operational
90 days ago
100.0 % uptime
Today
Geneva Cloud Operational
90 days ago
100.0 % uptime
Today
Frankfurt Cloud Operational
90 days ago
100.0 % uptime
Today
Dusseldorf Cloud Operational
90 days ago
100.0 % uptime
Today
San Jose Cloud Operational
90 days ago
100.0 % uptime
Today
Washington DC Cloud Operational
90 days ago
100.0 % uptime
Today
Honolulu Cloud Operational
90 days ago
100.0 % uptime
Today
Perth Cloud Operational
90 days ago
100.0 % uptime
Today
Riyadh Cloud Operational
90 days ago
100.0 % uptime
Today
Dublin Cloud Operational
90 days ago
100.0 % uptime
Today
Tokyo Cloud Operational
90 days ago
100.0 % uptime
Today
Manila Cloud Operational
90 days ago
100.0 % uptime
Today
Manila 2 Cloud Operational
90 days ago
100.0 % uptime
Today
Clark Cloud Operational
90 days ago
100.0 % uptime
Today
London Cloud Operational
90 days ago
100.0 % uptime
Today
Cairo cloud Operational
90 days ago
100.0 % uptime
Today
Izmir Cloud Operational
90 days ago
99.77 % uptime
Today
Monterrey Cloud Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

[WDC] Network Maintenance Feb 23, 2026 09:00-16:00 UTC

Alpha3 Cloud would like to inform you that we are planning to perform a scheduled maintenance of our Network infrastructure of the Washington DC cloud. More precisely, we will be upgrading the OS of one of the routers sustaining the cloud.

IMPACT:
No impact is expected on running virtual machines, hosts, private network accessibility and/or any other running services.

Posted on Feb 15, 2026 - 23:58 UTC

[DUS] Hardware Maintenance Feb 24, 2026 08:30-10:30 UTC

CloudSigma would like to inform you of a scheduled hardware maintenance in our Düsseldorf cloud location. The maintenance was originally planned for 19 February 2026 and has now been rescheduled to 24 February 2026. During this maintenance window, we will be replacing a faulty drive within our storage cluster.


IMPACT:

No impact on running virtual machines or overall cloud performance is expected during the maintenance.

Posted on Feb 18, 2026 - 15:27 UTC

[PER] Network Maintenance Feb 24, 2026 09:00-16:00 UTC

CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our Network infrastructure of the Perth cloud. More precisely, we will be upgrading the OS of one of the routers sustaining the cloud.

IMPACT:
No impact is expected on running virtual machines, hosts, private network accessibility and/or any other running services.

Posted on Feb 17, 2026 - 01:51 UTC

[WDC] Network Maintenance Feb 24, 2026 09:00-16:00 UTC

Alpha3 Cloud would like to inform you that we are planning to perform a scheduled maintenance of our Network infrastructure of the Washington DC cloud. More precisely, we will be upgrading the OS of one of the routers sustaining the cloud.

IMPACT:
No impact is expected on running virtual machines, hosts, private network accessibility and/or any other running services.

Posted on Feb 16, 2026 - 23:18 UTC

[PER] Network Maintenance Feb 25, 2026 09:00-16:00 UTC

CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our Network infrastructure of the Perth cloud. More precisely, we will be upgrading the OS of one of the routers sustaining the cloud.

IMPACT:
No impact is expected on running virtual machines, hosts, private network accessibility and/or any other running services.

Posted on Feb 18, 2026 - 02:47 UTC

[HNL] API Server Maintenance Feb 25, 2026 09:00-09:30 UTC

CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Honolulu cloud location.

IMPACT:
There will be no impact on already existing/running customers’ virtual machines, hosts, network accessibility, and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface, for about 30 minutes. Also, a brief interruption of the web interface may occur.

Posted on Feb 18, 2026 - 08:49 UTC

[ZRH][GVA][FRA] ISP Network Maintenance Feb 28, 2026 23:00 - Mar 1, 2026 06:00 UTC

CloudSigma would like to inform you that one of our internet service providers, for the Zurich, Geneva and Frankfurt cloud locations, is going to perform a planned maintenance of their network. During the maintenance, our provider will perform a software upgrade on their core device to ensure stability and optimal performance.

IMPACT:
During this time frame, the traffic will be rerouted through one of our other lines. No impact is expected on running virtual machines, hosts, private network accessibility and/or any other running services.

Posted on Feb 21, 2026 - 21:35 UTC
Feb 22, 2026

No incidents reported today.

Feb 21, 2026
Completed - CloudSigma would like to inform you that one of our upstream Internet Service Providers (ISPs), for the Zurich, Geneva, and Frankfurt cloud locations, successfully performed maintenance of their network infrastructure.

IMPACT:
During this time frame, the traffic was rerouted through one of our other lines. No impact was expected on running virtual machines, hosts, private network accessibility and/or any other running services.

Feb 21, 19:18 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 21, 05:00 UTC
Scheduled - CloudSigma would like to inform you that one of our internet service providers, for the Zurich, Geneva and Frankfurt cloud locations, is going to perform a planned maintenance of their network.

IMPACT:
During this time frame, the traffic will be rerouted through one of our other lines. No impact is expected on running virtual machines, hosts, private network accessibility and/or any other running services.

Feb 14, 02:12 UTC
Feb 20, 2026
Completed - CloudSigma would like to inform you that the scheduled Network maintenance in our Tokyo cloud was successfully completed.

IMPACT:
No interruption or degraded performance was observed during the maintenance of the network infrastructure.

Feb 20, 14:39 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 20, 09:01 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our Network infrastructure of the Tokyo cloud. More precisely, we will be upgrading the OS of one of the routers sustaining the cloud.

IMPACT:
No impact is expected on running virtual machines, hosts, private network accessibility and/or any other running services.

Feb 13, 00:32 UTC
Completed - ADDITIONAL INFORMATION:
CloudSigma would like to inform you that the scheduled Network maintenance in our Monterrey cloud was successfully completed.

IMPACT:
No interruption or degraded performance was observed during the maintenance of the network infrastructure.

Feb 20, 13:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 20, 09:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our Network infrastructure of the Monterrey cloud. More precisely, we will be upgrading the OS of one of the routers sustaining the cloud.

IMPACT:
No impact is expected on running virtual machines, hosts, private network accessibility, and/or any other running services.

Feb 13, 01:14 UTC
Completed - CloudSigma would like to inform you that one of our Internet Service Providers, for the Zurich, Geneva and Frankfurt cloud locations, successfully performed maintenance of their network infrastructure. During the maintenance, our provider implemented preventive actions on the equipment sustaining their infrastructure.

IMPACT:
The traffic was automatically re-routed through our backup provider. There was no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services.

Feb 20, 04:54 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 20:00 UTC
Scheduled - CloudSigma would like to inform you that one of our internet service providers, for the Zurich, Geneva and Frankfurt cloud locations, is going to perform a planned maintenance of their network. During the maintenance, our provider will implement preventative actions on the equipment sustaining their infrastructure.

IMPACT:
During this time frame, the traffic will be rerouted through one of our other lines. No impact is expected on running virtual machines, hosts, private network accessibility and/or any other running services.

Feb 12, 00:20 UTC
Feb 19, 2026
Resolved - CloudSigma would like to inform you that the WebApp has been successfully restored and is now operating as expected.

We would like to assure you that there was no impact on customer virtual machines, network connectivity, or other cloud infrastructure components during the incident.

We sincerely apologize for any inconvenience this may have caused and appreciate your understanding.

Feb 19, 17:08 UTC
Investigating - CloudSigma would like to inform you that we are currently experiencing issues with our WebApp in the Honolulu cloud location.

Our Administrators are working on restoring the normal operation of the user interface. There is no impact on the customer's virtual machines, network accessibility, or other cloud infrastructure.

Feb 19, 16:45 UTC
Completed - CloudSigma would like to inform you that the scheduled Network maintenance in our Tokyo cloud was successfully completed.

IMPACT:
No interruption or degraded performance was observed during the maintenance of the network infrastructure.

Feb 19, 15:19 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 09:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our Network infrastructure of the Tokyo cloud. More precisely, we will be upgrading the OS of one of the routers sustaining the cloud.

IMPACT:
No impact is expected on running virtual machines, hosts, private network accessibility and/or any other running services.

Feb 12, 00:08 UTC
Completed - CloudSigma would like to inform you that the scheduled Network maintenance in our Monterrey cloud was successfully completed.

IMPACT:
No interruption or degraded performance was observed during the maintenance of the network infrastructure.

Feb 19, 14:57 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 09:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our Network infrastructure in the Monterrey cloud. More precisely, we will be upgrading the OS of one of the routers sustaining the cloud.

IMPACT:
No impact is expected on running virtual machines, hosts, private network accessibility, and/or any other running services.

Feb 12, 08:44 UTC
Completed - CloudSigma would like to inform you that the planned maintenance has been canceled.

IMPACT:
There was no impact on existing customers’ virtual machines, hosts, network accessibility, or any other running services.

Feb 19, 13:34 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 12:00 UTC
Update - CloudSigma would like to inform you that the previously announced hardware maintenance at our Manila 2 cloud location has been postponed.
The maintenance is now scheduled to take place on 19th of February. During this maintenance window, we will be replacing a faulty drive supporting the cloud infrastructure.

Impact:
There will be no impact on existing customers’ virtual machines, hosts, network connectivity, or any other running services.

Feb 11, 12:07 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform hardware maintenance at our Manila 2 cloud location. During the maintenance, we will be replacing a faulty drive supporting the cloud.

IMPACT:
There will be no impact on already existing customers’ virtual machines, hosts, network accessibility, and/or any other running services.

Feb 6, 13:01 UTC
Completed - CloudSigma would like to inform you that the planned hardware maintenance in the Tokyo cloud location was completed successfully.

IMPACT:
During the maintenance work, there was no impact on running VMs, nor on the cloud performance.

Feb 19, 11:38 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 11:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform hardware maintenance at our Tokyo cloud location. During the maintenance, we will be replacing a faulty drive supporting the cloud.

IMPACT:
There will be no impact on already existing customers’ virtual machines, hosts, network accessibility, and/or any other running services.

Feb 13, 01:40 UTC
Completed - CloudSigma would like to inform you that one of our upstream Internet Service Providers (ISPs), in Zurich, Geneva, and Frankfurt, successfully performed maintenance of their network infrastructure.

IMPACT:
There was a brief interruption of the network connectivity during the maintenance for about 2 minutes, which was observed as packet loss for running VMs. The traffic was automatically re-routed through our backup provider. Also, a brief interruption in the web interface occurred.

Feb 19, 06:39 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 20:00 UTC
Scheduled - CloudSigma would like to inform you that one of our internet service providers, for the Zurich, Geneva and Frankfurt cloud locations, is going to perform a planned maintenance of their network. During the maintenance, our provider will implement preventative actions on the equipment sustaining their infrastructure.

IMPACT:
During this time frame, the traffic will be rerouted through one of our other lines. No impact is expected on running virtual machines, hosts, private network accessibility and/or any other running services.

Feb 11, 02:52 UTC
Feb 18, 2026
Completed - CloudSigma would like to inform you that the planned hardware maintenance in the Düsseldorf cloud location has been rescheduled and will now take place on 24 February 2026. During the maintenance, we will be replacing a faulty drive supporting the cloud.

IMPACT:
There will be no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services.

Feb 18, 15:19 UTC
Scheduled - CloudSigma would like to inform you of a scheduled hardware maintenance in our Düsseldorf cloud location. The maintenance was originally planned for 9 February 2026 and has now been rescheduled to 19 February 2026. During this maintenance window, we will be replacing a faulty drive within our storage cluster.


IMPACT:

No impact on running virtual machines or overall cloud performance is expected during the maintenance.

Feb 9, 09:56 UTC
Completed - CloudSigma would like to inform you that the scheduled Network maintenance in our Manila cloud was successfully completed.

IMPACT:
No interruption or degraded performance was observed during the maintenance of the network infrastructure.

Feb 18, 14:25 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 09:01 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our Network infrastructure of the Manila cloud. More precisely, we will be upgrading the OS of one of the routers sustaining the cloud.

IMPACT:
No impact is expected on running virtual machines, hosts, private network accessibility and/or any other running services.

Feb 12, 00:18 UTC
Completed - CloudSigma would like to inform you that the scheduled Network maintenance in our Clark cloud was successfully completed.

IMPACT:
No interruption or degraded performance was observed during the maintenance of the network infrastructure.

Feb 18, 14:09 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 09:01 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our Network infrastructure of the Clark cloud. More precisely, we will be performing an OS upgrade to one of our routers.

IMPACT:
There will be no impact on already existing/running customers’ virtual machines, hosts, network accessibility, and/or any other running services.

Feb 11, 11:59 UTC
Completed - CloudSigma would like to inform you that the scheduled maintenance of our API server has been completed.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility, and/or any other running services. During the maintenance, customers were unable to perform calls to the API, directly or through the web interface (panel) for about 2 minutes. Also, a brief interruption of the web interface occurred.

Feb 18, 13:04 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 12:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Cairo cloud location.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 15 minutes. Also, a brief interruption of the web interface may occur.

Feb 11, 13:59 UTC
Feb 17, 2026
Completed - CloudSigma would like to inform you that the scheduled Network maintenance in our Clark cloud was successfully completed. More precisely, we performed an OS upgrade to one of our routers.

IMPACT:
No interruption or degraded performance was observed during the maintenance of the network infrastructure.

Feb 17, 14:32 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 17, 09:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our Network infrastructure of the Clark cloud. More precisely, we will be performing an OS upgrade to one of our routers.

IMPACT:
There will be no impact on already existing/running customers’ virtual machines, hosts, network accessibility, and/or any other running services.

Feb 11, 11:28 UTC
Completed - CloudSigma would like to inform you that the scheduled Network maintenance in our Manila cloud was successfully completed. More precisely, we upgraded the OS of one of the routers sustaining the cloud.

IMPACT:
No interruption or degraded performance was observed during the maintenance of the network infrastructure.

Feb 17, 14:21 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 17, 09:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our Network infrastructure of the Manila cloud. More precisely, we will be upgrading the OS of one of the routers sustaining the cloud.

IMPACT:
No impact is expected on running virtual machines, hosts, private network accessibility and/or any other running services.

Feb 11, 03:01 UTC
Resolved - CloudSigmas would like to inform issue affecting the availability of our compute hosts on the Zurich cloud has been resolved.

Thank you for your patience and understanding.

Feb 17, 06:40 UTC
Investigating - CloudSigma would like to inform you that currently, we are experiencing an issue affecting some of our compute hosts in the Manila cloud location. The running machines remain operational, but they may show as "unavailable," which could prevent actions such as stopping, starting, or cloning them. Our administrators are working to resolve it as soon as possible.
Feb 17, 00:28 UTC
Feb 16, 2026

No incidents reported.

Feb 15, 2026

No incidents reported.

Feb 14, 2026

No incidents reported.

Feb 13, 2026

No incidents reported.

Feb 12, 2026
Completed - CloudSigma would like to inform you that the planned hardware maintenance in the Monterrey cloud location was completed successfully. The maintenance aimed at replacing a faulty drive supporting the cloud.

IMPACT:
During the maintenance work, there was no impact on running VMs, nor on the cloud performance.

Feb 12, 18:50 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 12, 18:36 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform hardware maintenance at our Monterrey cloud location. During the maintenance, we will be replacing a faulty drive supporting the cloud.

IMPACT:
There will be no impact on already existing customers’ virtual machines, hosts, network accessibility, and/or any other running services.

Feb 10, 11:07 UTC
Feb 11, 2026

No incidents reported.

Feb 10, 2026
Completed - CloudSigma would like to inform you that the scheduled Network maintenance in our Manila cloud was successfully completed.

IMPACT:
No interruption or degraded performance was observed during the maintenance of the network infrastructure.

Feb 10, 14:09 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 10, 09:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our Network infrastructure of the Manila 2 cloud. More precisely, we will be performing an OS upgrade to one of our routers.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services.

Feb 4, 01:57 UTC
Completed - CloudSigma would like to inform you that the planned hardware maintenance in the Frankfurt cloud location was completed successfully.

IMPACT:
During the maintenance work, there was no impact on running VMs, nor on the cloud performance.

Feb 10, 12:53 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 10, 12:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform hardware maintenance at our Frankfurt cloud location. During the maintenance, we will replace a faulty drive in one of the clusters supporting our infrastructure.

IMPACT:
There will be no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services.

Feb 4, 01:50 UTC
Feb 9, 2026
Completed - CloudSigma would like to inform you that the scheduled Network maintenance in our Manila 2 cloud was successfully completed. We performed an OS upgrade to one of our routers.

IMPACT:
No interruption or degraded performance was observed during the maintenance of the network infrastructure.

Feb 9, 16:44 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 9, 09:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our Network infrastructure of the Manila 2 cloud. More precisely, we will be performing an OS upgrade to one of our routers.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services.

Feb 2, 00:41 UTC
Completed - Alpha3Cloud would like to inform you that the planned hardware maintenance in the Washington DC cloud location, was completed successfully. The maintenance aimed at decommissioning old equipment.

IMPACT:
During the maintenance work, there was no impact on running VMs, nor on the cloud performance.

Feb 9, 16:39 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 9, 15:00 UTC
Scheduled - Alpha3Cloud would like to inform you that we are planning to perform hardware maintenance at our Washington DC cloud location. During the maintenance, we will decommission unused equipment.

IMPACT:
There will be no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services.

Feb 6, 17:24 UTC
Completed - CloudSigma would like to inform you that the planned hardware maintenance in the Düsseldorf cloud location has been rescheduled and will now take place on 19 February 2026. No maintenance activities will be carried out today.

IMPACT:
During the maintenance work, there was no expected impact on running VMs, nor on the cloud performance.

Feb 9, 09:54 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 9, 08:30 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform hardware maintenance at our Dusseldorf cloud location. During the maintenance, we will be replacing a faulty drive supporting the cloud.

IMPACT:
There will be no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services.

Feb 6, 15:46 UTC
Feb 8, 2026

No incidents reported.