CloudSigma Status

CloudSigma

[ZRH] Storage cluster upgrade

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 7, 06:00 UTC

Scheduled - CloudSigma would like to inform you that we are planning to do scheduled maintenance of our storage cluster in the Zurich cloud location. During the maintenance, we will perform software upgrades of all the physical storage nodes. All scheduled tasks are expected to take 8 days in total.

All support activities will be conducted under direct supervision by CloudSigma’s DevOps staff.

IMPACT:

There will be no impact on running VMs, so no actions are required from your end.

Uptime over the past 90 days. View historical uptime.

Zurich Cloud Under Maintenance

90 days ago

100.0 % uptime

Today

Geneva Cloud Operational

90 days ago

100.0 % uptime

Today

San Jose Cloud Operational

90 days ago

99.99 % uptime

Today

Washington DC Cloud Operational

90 days ago

100.0 % uptime

Today

Manila Cloud Operational

90 days ago

99.97 % uptime

Today

Honolulu Cloud Operational

90 days ago

100.0 % uptime

Today

Perth Cloud Operational

90 days ago

100.0 % uptime

Today

Frankfurt Cloud Operational

90 days ago

100.0 % uptime

Today

Riyadh Cloud Operational

90 days ago

100.0 % uptime

Today

Dublin Cloud Operational

90 days ago

100.0 % uptime

Today

Tokyo Cloud Operational

90 days ago

100.0 % uptime

Today

Melbourne Cloud Operational

90 days ago

100.0 % uptime

Today

Manila 2 Cloud Operational

90 days ago

100.0 % uptime

Today

Boden Cloud Operational

90 days ago

100.0 % uptime

Today

Clark Cloud Operational

90 days ago

99.98 % uptime

Today

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

[WDC] API Server Maintenance Apr 12, 08:00-09:00 UTC

CloudSigma would like to inform you that we are planning to perform a scheduled software upgrade of our API server in the Washington DC cloud location. The work specifics will require a restart of the API server, which will cause downtime of our API. The actual works are planned to take no longer than 1 hour in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface (panel) for about 30 minutes. Also, a brief interruption on the web interface may occur.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.

Subscribe for free email or SMS alerts of outages & maintenances at https://wdc.status.cloudsigma.com/.

Contacts:
If you have any questions in regards to this email, please contact our support department via our live chat at https://wdc.cloudsigma.com/ui/#/ and/or email support@cloudsigma.com
Posted on Apr 5, 13:28 UTC

[SJC] API Server Maintenance Apr 12, 09:00-10:00 UTC

CloudSigma would like to inform you that we are planning to perform a scheduled software upgrade of our API server in the San Jose cloud location. The work specifics will require a restart of the API server, which will cause downtime of our API. The actual works are planned to take no longer than 1 hour in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface (panel) for about 30 minutes. Also, a brief interruption on the web interface may occur.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.

Subscribe for free email or SMS alerts of outages & maintenances at https://sjc.status.cloudsigma.com/.

Contacts:
If you have any questions in regards to this email, please contact our support department via our live chat at https://sjc.cloudsigma.com/ui/#/ and/or email support@cloudsigma.com
Posted on Apr 5, 13:19 UTC

[FRA] API Server Maintenance Apr 13, 18:00-19:00 UTC

CloudSigma would like to inform you that we are planning to perform a scheduled software upgrade of our API server in the Frankfurt cloud location. The work specifics will require a restart of the API server, which will cause downtime of our API. The actual works are planned to take no longer than 1 hour in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface (panel) for about 30 minutes. Also, a brief interruption on the web interface may occur.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.

Subscribe for free email or SMS alerts of outages & maintenances at https://fra.status.cloudsigma.com/.

Contacts:
If you have any questions in regards to this email, please contact our support department via our live chat at https://fra.cloudsigma.com/ui/#/ and/or email support@cloudsigma.com
Posted on Apr 6, 13:03 UTC

[GVA] API Server Maintenance Apr 13, 19:00-20:00 UTC

CloudSigma would like to inform you that we are planning to perform a scheduled software upgrade of our API server in the Geneva cloud location. The work specifics will require a restart of the API server, which will cause downtime of our API. The actual works are planned to take no longer than 1 hour in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface (panel) for about 30 minutes. Also, a brief interruption on the web interface may occur.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.

Subscribe for free email or SMS alerts of outages & maintenances at https://gva.status.cloudsigma.com/.

Contacts:
If you have any questions in regards to this email, please contact our support department via our live chat at https://gva.cloudsigma.com/ui/#/ and/or email support@cloudsigma.com
Posted on Apr 6, 13:10 UTC

[MNL] API Server Maintenance Apr 14, 13:00-14:00 UTC

CloudSigma would like to inform you that we are planning to perform a scheduled software upgrade of our API server in the Manila cloud location. The work specifics will require a restart of the API server, which will cause downtime of our API. The actual works are planned to take no longer than 1 hour in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface (panel) for about 30 minutes. Also, a brief interruption on the web interface may occur.
Posted on Apr 7, 15:58 UTC

[ZRH] API Server Maintenance Apr 14, 18:00-19:00 UTC

CloudSigma would like to inform you that we are planning to perform a scheduled software upgrade of our API server in the Zurich cloud location. The work specifics will require a restart of the API server, which will cause downtime of our API. The actual works are planned to take no longer than 1 hour in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface (panel) for about 30 minutes. Also, a brief interruption on the web interface may occur.
Posted on Apr 7, 15:59 UTC

Past Incidents

Apr 11, 2021

No incidents reported today.

Apr 10, 2021

No incidents reported.

Apr 9, 2021

[HNL] API Server Maintenance

Completed - CloudSigma would like to inform you that the scheduled maintenance of our API server in the Honolulu Cloud location is completed successfully. During the maintenance, we applied software upgrades of our API server. The actual works took 10 minutes.

All support activities were conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There was no impact on already existing/running virtual machines, hosts, network accessibility or any other running services. During the maintenance, customers were not able to perform any calls to the API, directly or through the web interface (panel) for about 10 minutes. Also, a brief interruption on the web interface was observed.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services. We do everything possible to minimize any inconvenience to our customers, appreciate your patience and welcome any feedback.
Apr 9, 10:22 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 10:00 UTC

Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled software upgrade of our API server in the Honolulu cloud location. The work specifics will require a restart of the API server, which will cause downtime of our API. The actual works are planned to take no longer than 1 hour in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface (panel) for about 30 minutes. Also, a brief interruption on the web interface may occur.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.

Subscribe for free email or SMS alerts of outages & maintenances at https://hnl.status.cloudsigma.com/.

Contacts:
If you have any questions in regards to this email, please contact our support department via our live chat at https://hnl.cloudsigma.com/ui/#/ and/or email support@cloudsigma.com
Mar 29, 17:57 UTC

[RUH] API Server Maintenance

Completed - CloudSigma would like to inform you that the scheduled maintenance of our API server in the Riyadh Cloud location is completed successfully. During the maintenance, we applied software upgrades of our API server. The actual works took 11 minutes.

All support activities were conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There was no impact on already existing/running virtual machines, hosts, network accessibility or any other running services. During the maintenance, customers were not able to perform any calls to the API, directly or through the web interface (panel) for about 11 minutes. Also, a brief interruption on the web interface was observed.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services. We do everything possible to minimize any inconvenience to our customers, appreciate your patience and welcome any feedback.
Apr 9, 08:27 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 08:00 UTC

Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled software upgrade of our API server in the Riyadh cloud location. The work specifics will require a restart of the API server, which will cause downtime of our API. The actual works are planned to take no longer than 1 hour in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface (panel) for about 30 minutes. Also, a brief interruption on the web interface may occur.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services. We do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.
Mar 30, 10:15 UTC

Apr 8, 2021

[DUB] API Server Maintenance

Completed - CloudSigma would like to inform you that the scheduled maintenance of our API server in the Dublin Cloud location is completed successfully. During the maintenance, we applied software upgrades of our API server. The actual works took 15 minutes.

All support activities were conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There was no impact on already existing/running virtual machines, hosts, network accessibility or any other running services. During the maintenance, customers were not able to perform any calls to the API, directly or through the web interface (panel) for about 5 minutes. Also, a brief interruption on the web interface was observed.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services. We do everything possible to minimize any inconvenience to our customers, appreciate your patience and welcome any feedback.

Subscribe for free email or SMS alerts of outages & maintenances at https://statuscloud.servecentric.com/

Contacts:
If you have any questions in regards to this email, please contact our support department via our live chat at https://ec.servecentric.com/ and/or email support@cloudsigma.com
Apr 8, 19:16 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 19:00 UTC

Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled software upgrade of our API server in the Dublin cloud location. The work specifics will require a restart of the API server, which will cause downtime of our API. The actual works are planned to take no longer than 1 hour in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface (panel) for about 30 minutes. Also, a brief interruption on the web interface may occur.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.

Subscribe for free email or SMS alerts of outages & maintenances at https://statuscloud.servecentric.com/.

Contacts:
If you have any questions in regards to this email, please contact our support department via our live chat at https://ec.servecentric.com/ and/or email support@cloudsigma.com
Mar 29, 16:09 UTC

[LLA] API Server Maintenance

Completed - CloudSigma would like to inform you that the scheduled maintenance of our API server in the Boden Cloud location is completed successfully. During the maintenance, we applied software upgrades of our API server. The actual works took 15 minutes.

All support activities were conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There was no impact on already existing/running virtual machines, hosts, network accessibility or any other running services. During the maintenance, customers were not able to perform any calls to the API, directly or through the web interface (panel) for about 5 minutes. Also, a brief interruption on the web interface was observed.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.

Subscribe for free email or SMS alerts of outages & maintenances at https://status.cloud.hydro66.com/

Contacts:
If you have any questions in regards to this email, please contact our support department via our live chat at https://cloud.hydro66.com/ and/or email support@cloudsigma.com
Apr 8, 18:17 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 18:00 UTC

Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled software upgrade of our API server in the Boden, Sweden cloud location. The work specifics will require a restart of the API server, which will cause downtime of our API. The actual works are planned to take no longer than 1 hour in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface (panel) for about 30 minutes. Also, a brief interruption on the web interface may occur.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.
Mar 29, 17:37 UTC

Apr 7, 2021

[MNL2] API Server Maintenance

Completed - CloudSigma would like to inform you that the scheduled maintenance of our API server in the Manila 2 cloud location is completed successfully. During the maintenance, we applied software upgrades of our API server. The actual works took 6 minutes.

All support activities were conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There was no impact on already existing/running virtual machines, hosts, network accessibility or any other running services. During the maintenance, customers were not able to perform any calls to the API, directly or through the web interface (panel) for about 5 minutes. Also, a brief interruption on the web interface was observed.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.
Apr 7, 13:56 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 7, 13:00 UTC

Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled software upgrade of our API server in the Manila 2 cloud location. The work specifics will require a restart of the API server, which will cause downtime of our API. The actual works are planned to take no longer than 1 hour in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface (panel) for about 30 minutes. Also, a brief interruption on the web interface may occur.
Apr 1, 08:04 UTC

[CRK] API Server Maintenance

Completed - CloudSigma would like to inform you that we performed a scheduled maintenance of the database in the Clarkcloud location. The actual work took 7minutes in total.

All support activities were being conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There was no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, the version of our database was upgraded and the DB was restarted. During the upgrade process, it lost connection to the API for about 5 minutes.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services. We do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.
Apr 7, 12:40 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 7, 12:00 UTC

Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled software upgrade of our API server in the Clark cloud location. The work specifics will require a restart of the API server, which will cause downtime of our API. The actual works are planned to take no longer than 1 hour in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface (panel) for about 30 minutes. Also, a brief interruption on the web interface may occur.
Mar 30, 10:18 UTC

[TYO] API Server Maintenance

Completed - ANNOUNCEMENT:
CloudSigma would like to inform you that the scheduled maintenance of our API server in the Tokyo Cloud location is completed successfully. During the maintenance, we applied software upgrades of our API server. The actual works took 14 minutes.

All support activities were conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There was no impact on already existing/running virtual machines, hosts, network accessibility or any other running services. During the maintenance, customers were not able to perform any calls to the API, directly or through the web interface (panel) for about 8 minutes. Also, a brief interruption on the web interface was observed.
Apr 7, 11:27 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 7, 11:00 UTC

Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled software upgrade of our API server in the Tokyo cloud location. The work specifics will require a restart of the API server, which will cause downtime of our API. The actual works are planned to take no longer than 1 hour in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface (panel) for about 30 minutes. Also, a brief interruption on the web interface may occur.
Apr 1, 07:55 UTC

Apr 6, 2021

[PER] API Server Maintenance

Completed - CloudSigma would like to inform you that the scheduled maintenance of our API server in the Melbourne Cloud location is completed successfully. During the maintenance, we applied software upgrades of our API server. The actual works took 20 minutes.

All support activities were conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There was no impact on already existing/running virtual machines, hosts, network accessibility or any other running services. During the maintenance, customers were not able to perform any calls to the API, directly or through the web interface (panel) for about 8 minutes. Also, a brief interruption on the web interface was observed.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.

Subscribe for free email or SMS alerts of outages & maintenances at https://per.status.cloudsigma.com/

Contacts:
If you have any questions in regards to this email, please contact our support department via our live chat at https://per.cloudsigma.com/ and/or email support@cloudsigma.com
Apr 6, 12:25 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 6, 12:01 UTC

Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled software upgrade of our API server in the Perth cloud location. The work specifics will require a restart of the API server, which will cause downtime of our API. The actual works are planned to take no longer than 1 hour in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface (panel) for about 30 minutes. Also, a brief interruption on the web interface may occur.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.
Mar 30, 10:05 UTC

[MEL] API Server Maintenance

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 6, 11:00 UTC

Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled software upgrade of our API server in the Melbourne cloud location. The work specifics will require a restart of the API server, which will cause downtime of our API. The actual works are planned to take no longer than 1 hour in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface (panel) for about 30 minutes. Also, a brief interruption on the web interface may occur.
Mar 30, 10:08 UTC

Apr 5, 2021

[WDC] Network maintenance

Completed - CloudSigma would like to inform you that the scheduled Network maintenance in our Washington DC cloud was successfully completed.
IMPACT:
No interruption or degraded performance was observed during the maintenance within the network infrastructure. The actual maintenance took five hours in total.
Apr 5, 12:06 UTC

Update - CloudSigma would like to inform you that the planned maintenance of our Network infrastructure of the Washington DC cloud will be extended with 1 hour.
Apr 5, 11:07 UTC

Update - CloudSigma would like to inform you that the planned maintenance of our Network infrastructure of the Washington DC cloud will be extended with 2 hours.

Please accept our sincere apologies for any inconvenience caused.
Apr 5, 09:07 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 5, 07:00 UTC

Scheduled - CloudSigma would like to inform you that the planned maintenance of our Network infrastructure of the Washington DC cloud will be postponed. The works will take place on the date and time below:

Date and Time Maintenance Starts: 2021-04-05, 07:00 UTC; 2021-04-05, 03:00 EDT

Date and Time Maintenance Ends: 2021-04-05, 09:00 UTC; 2021-04-05, 05:00 EDT

Please accept our sincere apologies for any inconvenience caused.
Apr 5, 07:00 UTC

[SJC] Network Maintenance

Completed - CloudSigma would like to inform you that the scheduled Network maintenance in our San Jose cloud was successfully completed.
IMPACT:
No interruption or degraded performance was observed during the maintenance within the network infrastructure. The actual maintenance took five hours in total.
Apr 5, 12:04 UTC

Update - CloudSigma would like to inform you that the planned maintenance of our Network infrastructure of the San Jose cloud will be extended with 1 hour.
Apr 5, 11:08 UTC

Update - CloudSigma would like to inform you that the planned maintenance of our Network infrastructure of the San Jose cloud will be extended with 2 hours.

Please accept our sincere apologies for any inconvenience caused.
Apr 5, 09:05 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 5, 07:00 UTC

Scheduled - CloudSigma would like to inform you that the planned maintenance of our Network infrastructure of the San Jose cloud will be postponed. The works will take place on the date and time below:

Date and Time Maintenance Starts: 2021-04-05, 07:00 UTC; 2021-04-05, 00:00 PDT

Date and Time Maintenance Ends: 2021-04-05, 09:00 UTC; 2021-04-05, 02:00 PDT

Please accept our sincere apologies for any inconvenience caused.
Apr 5, 07:00 UTC

Apr 4, 2021

No incidents reported.

Apr 3, 2021

[HNL] ISP Network Maintenance

Completed - CloudSigma would like to inform you that one of our internet service providers, for the Honolulu cloud location, performed a planned maintenance of their network. More precisely, they worked on a network infrastructure augmentation. The actual works took 3 hours in total.

IMPACT:
In the 3 hours time window, a brief interruption occurred while the traffic was rerouted through our second line.
Apr 3, 10:02 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 3, 07:00 UTC

Scheduled - CloudSigma would like to inform you that one of our internet service providers, for the Honolulu cloud location, is going to perform a planned maintenance of their network. More precisely, they will work on a network infrastructure augmentation. The actual works are scheduled to take 3 hours in total.

IMPACT:
In the 3 hours time window, a brief interruption is expected to occur while the traffic is rerouted through our second line.

While it is important such maintenances to be performed to ensure the quality of our services, we do everything possible to minimize any inconvenience for our customers. We appreciate your patience and welcome any feedback.

Subscribe for free email or SMS alerts of outages & maintenances at https://hnl.status.cloudsigma.com/.
Mar 27, 02:32 UTC

Apr 2, 2021

No incidents reported.

Apr 1, 2021

[RUH] Database Maintenance

Completed - CloudSigma would like to inform you that we performed a scheduled maintenance of the database in the Riyadh oud location. The actual work took 1 hour in total.

All support activities were being conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There was no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, the version of our database was upgraded and the DB was restarted. During the upgrade process, it lost connection to the API for about 54 minutes.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services. We do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.
Apr 1, 18:15 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 17:00 UTC

Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of the database in the RIyadh cloud location. The actual works are planned to take no longer than 1 hour in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on already existing/running customers’ virtual machines, hosts, network accessibility or any other running services. During the maintenance, the version of our database will be upgraded and the DB will be restarted. During the upgrade process, it will lose connection to the API for about 15 minutes.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services. We do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.
Mar 22, 17:44 UTC

Mar 31, 2021

No incidents reported.

Mar 30, 2021

[GVA] Database Maintenance

Completed - CloudSigma would like to inform you that we performed a scheduled maintenance of the database in the Geneva cloud location. The actual work took 50 minutes in total.

All support activities were being conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There was no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, the version of our database was upgraded and the DB was restarted. During the upgrade process, it lost connection to the API for about 15 minutes.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services. We do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.

Subscribe for free email or SMS alerts of outages & maintenances at https://gva.status.cloudsigma.com/.

Contacts:
If you have any questions with regard to this email, please contact our support department via our live chat at https://gva.cloudsigma.com/ and/or email support@cloudsigma.com
Mar 30, 21:25 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 30, 20:30 UTC

Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of the database in the Geneva cloud location. The actual works are planned to take no longer than 30 minutes in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on already existing/running customers’ virtual machines, hosts, network accessibility or any other running services. During the maintenance, the version of our database will be upgraded and the DB will be restarted. During the upgrade process, it will lose connection to the API for about 15 minutes.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services. We do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.

Subscribe for free email or SMS alerts of outages & maintenances at https://gva.status.cloudsigma.com/.

Contacts:
If you have any questions with regard to this email, please contact our support department via our live chat at https://gva.cloudsigma.com/ and/or email support@cloudsigma.com
Mar 20, 15:35 UTC

[ZRH] Database Maintenance

Completed - CloudSigma would like to inform you that we performed a scheduled maintenance of the database in the Zurich cloud location. The actual work took 1 hour in total.

All support activities were being conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There was no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, the version of our database was upgraded and the DB was restarted. During the upgrade process, it lost connection to the API for about 15 minutes.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services. We do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.

Subscribe for free email or SMS alerts of outages & maintenances at https://zrh.status.cloudsigma.com/.

Contacts:
If you have any questions with regard to this email, please contact our support department via our live chat at https://zrh.cloudsigma.com/ and/or email support@cloudsigma.com
Mar 30, 20:36 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 30, 19:30 UTC

Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of the database in the Zurich cloud location. The actual works are planned to take no longer than 1 hour in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on already existing/running customers’ virtual machines, hosts, network accessibility or any other running services. During the maintenance, the version of our database will be upgraded and the DB will be restarted. During the upgrade process, it will lose connection to the API for about 15 minutes.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services. We do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.

Subscribe for free email or SMS alerts of outages & maintenances at https://zrh.status.cloudsigma.com/.

Contacts:
If you have any questions with regard to this email, please contact our support department via our live chat at https://zrh.cloudsigma.com/ and/or email support@cloudsigma.com
Mar 20, 15:59 UTC

[DUB] Database Maintenance

Completed - CloudSigma would like to inform you that we performed a scheduled maintenance of the database in the Dublin cloud location. The actual work took 90 minutes in total.

All support activities were being conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There was no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, the version of our database was upgraded and the DB was restarted. During the upgrade process, it lost connection to the API for about 5 minutes.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services. We do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.

Subscribe for free email or SMS alerts of outages & maintenances at https://statuscloud.servecentric.com/.

Contacts:
If you have any questions in regards to this email, please contact our support department via our live chat at https://ec.servecentric.com/ui/ and/or email support@cloudsigma.com.
Mar 30, 20:29 UTC

Update - CloudSigma would like to inform you that the maintenance works will be extended by another 30 minutes. Please excuse us for any inconvenience caused.
Mar 30, 19:53 UTC

Update - CloudSigma would like to inform you that the maintenance works will be extended by another 30 minutes. Please excuse us for any inconvenience caused.
Mar 30, 19:26 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 30, 19:00 UTC

Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of the database in the Dublin cloud location. The actual works are planned to take no longer than 30 minutes in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, the version of our database will be upgraded and the DB will be restarted. During the upgrade process, it will lose connection to the API for about 15 minutes.
Mar 22, 12:54 UTC

[LLA] Database Maintenance

Completed - CloudSigma would like to inform you that we performed a scheduled maintenance of the database in the Boden cloud location. The actual work took 1 hour in total.

All support activities were being conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There was no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, the version of our database was upgraded and the DB was restarted. During the upgrade process, it lost connection to the API for about 5 minutes.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services. We do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.

Subscribe for free email or SMS alerts of outages & maintenances at https://status.cloud.hydro66.com/.

Contacts:
If you have any questions in regards to this email, please contact our support department via our live chat at https://cloud.hydro66.com/ui/ and/or email support@cloudsigma.com
Mar 30, 19:30 UTC

Update - CloudSigma would like to inform you that the maintenance works will be extended by another 30 minutes. Please excuse us for any inconvenience caused.
Mar 30, 19:01 UTC

Update - CloudSigma would like to inform you that the maintenance works will be extended by another 30 minutes. Please excuse us for any inconvenience caused.
Mar 30, 18:54 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 30, 18:30 UTC

Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of the database in the Boden cloud location. The actual works are planned to take no longer than 30 minutes in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, the version of our database will be upgraded and the DB will be restarted. During the upgrade process, it will lose connection to the API for about 15 minutes.
Mar 19, 12:16 UTC

[FRA] Database Maintenance

Completed - The scheduled maintenance has been completed.
Mar 30, 19:12 UTC

Update - CloudSigma would like to inform you that we performed a scheduled maintenance of the database in the Frankfurt cloud location. The actual work took 60 minutes in total.

All support activities were being conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There was no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, the version of our database was upgraded and the DB was restarted. During the upgrade process, it lost connection to the API for about 5 minutes.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services. We do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.

Subscribe for free email or SMS alerts of outages & maintenances at https://fra.status.cloudsigma.com/.
Mar 30, 19:12 UTC

Update - CloudSigma would like to inform you that the maintenance works will be extended by another 30 minutes. Please excuse us for any inconvenience caused.
Mar 30, 18:23 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 30, 18:00 UTC

Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of the database in the Frankfurt cloud location. The actual works are planned to take no longer than 30 minutes in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on already existing/running customers’ virtual machines, hosts, network accessibility or any other running services. During the maintenance, the version of our database will be upgraded and the DB will be restarted. During the upgrade process, it will lose connection to the API for about 15 minutes.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services. We do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.

Subscribe for free email or SMS alerts of outages & maintenances at https://fra.status.cloudsigma.com/.

Contacts:
If you have any questions with regard to this email, please contact our support department via our live chat at https://fra.cloudsigma.com/ and/or email support@cloudsigma.com
Mar 20, 15:44 UTC

Mar 29, 2021

[PER] DB Maintenance

Completed - CloudSigma would like to inform you that we performed a scheduled maintenance of the database in the Perth cloud location. The actual work took 75 minutes in total.

All support activities were being conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There was no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, the version of our database was upgraded and the DB was restarted. During the upgrade process, it lost connection to the API for about 30 minutes.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services. We do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.

Subscribe for free email or SMS alerts of outages & maintenances at https://per.status.cloudsigma.com/.

Contacts:
If you have any questions in regards to this email, please contact our support department via our live chat at https://per.cloudsigma.com/ui/ and/or email support@cloudsigma.com
Mar 29, 13:15 UTC

Update - CloudSigma would like to inform you that the maintenance works will be extended by another 30 minutes. Please excuse us for any inconvenience caused.
Mar 29, 12:59 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 29, 12:00 UTC

Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of the database in the Perth cloud location. The actual works are planned to take no longer than 60 minutes in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, the version of our database will be upgraded and the DB will be restarted. During the upgrade process, it will lose connection to the API for about 30 minutes.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services. We do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.
Mar 20, 06:44 UTC

[TYO] Database maintenance

Completed - CloudSigma would like to inform you that we performed a scheduled maintenance of the database in the Tokyo cloud location. The actual work took 53 minutes in total.

All support activities were being conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There was no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, the version of our database was upgraded and the DB was restarted. During the upgrade process, it lost connection to the API for about 48 minutes.
Mar 29, 12:03 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 29, 11:00 UTC

Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of the database in the Tokyo cloud location. The actual works are planned to take no longer than 60 minutes in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, the version of our database will be upgraded and the DB will be restarted. During the upgrade process, it will lose connection to the API for about 30 minutes.
Mar 22, 06:48 UTC

[HNL] Database Maintenance

Completed - CloudSigma would like to inform you that we performed a scheduled maintenance of the database in the Honolulu cloud location. The actual work 50 minutes in total.

All support activities were being conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There was no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, the version of our database was upgraded and the DB was restarted. During the upgrade process, it lost connection to the API for about 30 minutes.
Mar 29, 10:54 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 29, 10:00 UTC

Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of the database in the Honolulu cloud location. The actual works are planned to take no longer than 60 minutes in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, the version of our database will be upgraded and the DB will be restarted. During the upgrade process, it will lose connection to the API for about 30 minutes.
Mar 19, 13:00 UTC

[MEL] DB Maintenance

Completed - CloudSigma would like to inform you that we performed a scheduled maintenance of the database in the Melbourne cloud location. The actual work took 24 minutes in total.

All support activities were being conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There was no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, the version of our database was upgraded and the DB was restarted. During the upgrade process, it lost connection to the API for about 5 minutes.
Mar 29, 09:48 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 29, 09:01 UTC

Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of the database in the Melbourne cloud location. The actual works are planned to take no longer than 60 minutes in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, the version of our database will be upgraded and the DB will be restarted. During the upgrade process, it will lose connection to the API for about 30 minutes.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services. We do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.
Mar 20, 06:26 UTC

[SJC] ISP network maintenance

Completed - CloudSigma would like to inform you that one of our upstream providers successfully performed scheduled maintenance of their network infrastructure in the San Jose cloud location.

IMPACT:

We experienced no impact on our network, as we do have configured BGP sessions to both the primary and the secondary route servers. The actual maintenance took 1 hour in total.
Mar 29, 08:06 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 29, 07:00 UTC

Scheduled - CloudSigma would like to inform you that one of our upstream providers is planning to perform scheduled maintenance of their network infrastructure in the San Jose cloud location. More precisely, they will be performing hardware and software upgrades on their route servers.

IMPACT:
We expect no impact on our network, as we do have configured BGP sessions to both the primary and the secondary route servers. In case of an incident during the maintenance, the traffic will be automatically rerouted through our secondary provider. The actual maintenance is scheduled to take one hour in total.
Mar 26, 05:41 UTC

[WDC] ISP network maintenance

Completed - CloudSigma would like to inform you that one of our upstream providers successfully performed scheduled maintenance of their network infrastructure in the Washington DC cloud location.

IMPACT:

We experienced no impact on our network, as we do have configured BGP sessions to both the primary and the secondary route servers. The actual maintenance took 1 hour in total.
Mar 29, 08:05 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 29, 07:00 UTC

Scheduled - CloudSigma would like to inform you that one of our upstream providers is planning to perform scheduled maintenance of their network infrastructure in the Washington DC cloud location. More precisely, they will be performing hardware and software upgrades on their route servers.

IMPACT:
We expect no impact on our network, as we do have configured BGP sessions to both the primary and the secondary route servers. In case of an incident during the maintenance, the traffic will be automatically rerouted through our secondary provider. The actual maintenance is scheduled to take one hour in total.
Mar 26, 05:40 UTC

Mar 28, 2021

No incidents reported.

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