CloudSigma

Status Page per location

Switzerland, Zurich Status Page

Switzerland, Geneva Status Page

Germany, Frankfurt Status Page

Germany, Dusseldorf Status Page

Australia, Perth Status Page

Ireland, Dublin Status Page

Japan, Tokyo Status Page

Philippines, Manila Status Page

Philippines, Clark Status Page

Philippines, Manila-2 Status Page

Saudi Arabia, Riyadh Status Page

United Kingdom, London Status Page

United States, Honolulu Status Page

United States, San Jose Status Page

United States, Washington DC Status Page

Egypt, Cairo Status Page

Turkey, Izmir Status Page

Mexico, Monterey Status Page

All Systems Operational

Uptime over the past 90 days. View historical uptime.
Zürich Cloud ? Operational
90 days ago
100.0 % uptime
Today
Geneva Cloud ? Operational
90 days ago
100.0 % uptime
Today
Frankfurt Cloud ? Operational
90 days ago
100.0 % uptime
Today
Dusseldorf Cloud ? Operational
90 days ago
100.0 % uptime
Today
San Jose Cloud ? Operational
90 days ago
100.0 % uptime
Today
Washington DC Cloud ? Operational
90 days ago
99.98 % uptime
Today
Honolulu Cloud ? Operational
90 days ago
100.0 % uptime
Today
Perth Cloud ? Operational
90 days ago
100.0 % uptime
Today
Riyadh Cloud ? Operational
90 days ago
100.0 % uptime
Today
Dublin Cloud ? Operational
90 days ago
99.99 % uptime
Today
Tokyo Cloud ? Operational
90 days ago
100.0 % uptime
Today
Manila Cloud ? Operational
90 days ago
100.0 % uptime
Today
Manila 2 Cloud ? Operational
90 days ago
100.0 % uptime
Today
Clark Cloud ? Operational
90 days ago
99.7 % uptime
Today
London Cloud ? Operational
90 days ago
99.99 % uptime
Today
Cairo cloud ? Operational
90 days ago
100.0 % uptime
Today
Izmir Cloud ? Operational
90 days ago
100.0 % uptime
Today
Monterrey Cloud ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

[TYO] Network Maintenance Mar 25, 2025 12:30-13:30 UTC

CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our Network infrastructure of the Tokyo cloud. More precisely, we will be examining and doing software updates of the core switches in the location.

IMPACT:
During the maintenance duration there might be short network disruptions.
Posted on Mar 19, 2025 - 15:40 UTC
Mar 23, 2025

No incidents reported today.

Mar 22, 2025
[ZRH] Hardware Maintenance
Completed - CloudSigma would like to inform you that the planned hardware maintenance in the Zurich cloud location, was completed successfully. The maintenance aimed at hardware optimizations of the equipment in the Zurich cloud.

IMPACT:
During the maintenance work, there was no impact on running VMs, nor on the cloud performance.
Mar 22, 04:06 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 08:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform hardware maintenance at our Zurich cloud location. During the maintenance, we will perform hardware optimizations of the equipment in the Zurich cloud.

IMPACT:
As part of our ongoing infrastructure improvements, we will be decommissioning outdated hardware and replacing it with new nodes. Additionally, we will take this opportunity to replace faulty components in existing systems that will remain part of the cloud. The newly installed nodes will also introduce new functionality to the Zurich cloud, enhancing performance and reliability. No impact is expected on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services.
Mar 17, 09:58 UTC
Mar 21, 2025
[ZRH] Network Maintenance
Completed - CloudSigma would like to inform you that the scheduled Network maintenance in our Zurich cloud was successfully completed.

IMPACT:
No interruption or degraded performance was observed during the maintenance of the network infrastructure.
Mar 21, 01:46 UTC
Update - CloudSigma would like to inform you that Network maintenance at our Zurich cloud location will be extended by an additional 2 hours.

Thank you for your understanding and patience.
Mar 20, 23:18 UTC
Update - CloudSigma would like to inform you that Network maintenance at our Zurich cloud location will be extended by an additional 1 hour.
Thank you for your understanding and patience.
Mar 20, 22:15 UTC
Update - CloudSigma would like to inform you that Network maintenance at our Zurich cloud location will be extended by an additional 1 hour.

Thank you for your understanding and patience.
Mar 20, 21:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 19:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our Network infrastructure of the Zurich cloud. More precisely, we will be optimizing our network setup in the cloud.

IMPACT:
During the maintenance, a brief interruption in the storage operations is expected.
Mar 13, 02:28 UTC
Mar 20, 2025
[ADB] Network Maintenance
Completed - CloudSigma would like to inform you that the scheduled Network maintenance in our Izmir cloud was successfully completed.

IMPACT:
No interruption or degraded performance was observed during the maintenance of the network infrastructure.

While it is important for CloudSigma to perform maintenance such as this to ensure the quality of our services. We do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.
Mar 20, 16:13 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our Network infrastructure of the Izmir cloud. More precisely, we will be upgrading the operating system of one of the routers sustaining the cloud's network.

IMPACT:
During the maintenance, we expect no impact since the redundancy of our equipment is prepared for that.
Mar 14, 02:39 UTC
[ADB] Network Maintenance
Completed - CloudSigma would like to inform you that the scheduled Network maintenance in our Izmir cloud was successfully completed.

IMPACT:
No interruption or degraded performance was observed during the maintenance of the network infrastructure.
Mar 20, 16:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 11:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our Network infrastructure of the Izmir cloud. More precisely, we will be updating our equipment.

IMPACT:
During the maintenance, we expect no impact since the redundancy of our equipment is prepared for that.
Mar 13, 04:46 UTC
Mar 19, 2025

No incidents reported.

Mar 18, 2025
[LON] PaaS Platform Unavailable
Resolved - CloudSigma would like to inform you that the PaaS platform in the London location is reachable and operational.
Mar 18, 18:37 UTC
Investigating - CloudSigma would like to inform you that we are currently investigating an issue regarding our PaaS platform in the London location. At the moment, the panel is not reachable and we are working on bringing it back to an operational state.
Mar 18, 15:47 UTC
[CWL] Network Maintenance
Completed - CloudSigma would like to inform you that the scheduled Network maintenance in our Cardiff cloud was successfully completed.

IMPACT:
No interruption or degraded performance was observed during the maintenance of the network infrastructure.
Mar 18, 15:40 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 11:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our Network infrastructure of the Cardiff cloud. More precisely, we will be upgrading the operating system of one of the routers sustaining the cloud's network.

IMPACT:
During the maintenance, no impact will be observed as the equipment is equipped with the necessary level of redundancy to ensure continued operation.
Mar 11, 03:30 UTC
[MNL2] Inaccessible PaaS interface
Resolved - CloudSigma would like to inform you that the issues with the PaaS in the Manila 2 Cloud location have been resolved.

Thank you for your patience and understanding.
Mar 18, 05:07 UTC
Investigating - CloudSigma would like to inform you that we are currently experiencing issues with the PaaS in the Manila 2 Cloud location.

The PaaS panel in our WebApp is not accessible. We are working on restoring the PaaS availability.

Please accept our sincere apologies for any inconvenience caused. Our Operations teams are working on resolving the situation.
Mar 18, 04:55 UTC
Mar 17, 2025
[CRK] Network outage
Resolved - CloudSigma would like to inform you that the CRK cloud location is reachable again.

Thank your understanding on the matter.
Mar 17, 22:38 UTC
Update - CloudSigma would like to inform you that we are still working on the reachability of our CRK WebApp. We are actively working with our local ISP provider to reroute the traffic.

Thank you for your patience and understanding.
Mar 17, 21:06 UTC
Identified - CloudSigma would like to inform you that we have identified the cause of the WebApp connectivity issue affecting our CRK cloud location. We are working with our local ISP on the matter to resolve the network issue preventing our WebApp from being reached.

Thank you for your patience and understanding.
Mar 17, 17:20 UTC
Investigating - CloudSigma would like to inform you that our WebApp in CRK location is unavailable. Our team is actively investigating the issue .

Thank you for your patience and understanding.
Mar 17, 16:21 UTC
[MNL] Hardware Maintenance
Completed - CloudSigma would like to inform you that the hardware maintenance at our Manila cloud location has been completed. During the maintenance, we replaced a faulty drive on one of our storage nodes.

IMPACT:
No impact was observed during the maintenance on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services.
Mar 17, 13:11 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 12:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform hardware maintenance at our Manila cloud location. During the maintenance, we will perform replace a faulty drive in one of our storage nodes.

IMPACT:
No impact is expected during the duration of the maintenance on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services.
Mar 12, 14:36 UTC
Mar 16, 2025
[ZRH] Hardware Maintenance
Completed - CloudSigma would like to inform you that the planned hardware maintenance in the Zurich cloud location, was completed successfully. The maintenance aimed at hardware optimizations of the equipment in the Zurich cloud.

IMPACT:
During the maintenance work, there was no impact on running VMs, nor on the cloud performance.
Mar 16, 18:11 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform hardware maintenance at our Zurich cloud location. During the maintenance, we will perform hardware optimizations of the equipment in the Zurich cloud.

IMPACT:
As part of our ongoing infrastructure improvements, we will be decommissioning outdated hardware and replacing it with new nodes. Additionally, we will take this opportunity to replace faulty components in existing systems that will remain part of the cloud. The newly installed nodes will also introduce new functionality to the Zurich cloud, enhancing performance and reliability. No impact is expected on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services.
Mar 11, 15:14 UTC
[GVA] Network Maintenance
Completed - CloudSigma would like to inform you that the scheduled Network maintenance in our Geneva cloud was successfully completed.

IMPACT:
No interruption or degraded performance was observed during the maintenance of the network infrastructure.
Mar 16, 14:06 UTC
Update - CloudSigma would like to inform you that the planned maintenance of our Network infrastructure has been extended by an additional 2 hours. No new or additional impact is expected.
Mar 16, 11:27 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 09:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our Network infrastructure of the Geneva cloud. More precisely, we will replace one of our core routers.

IMPACT:
During the work process, there is an expected short disruption of the network.
Mar 9, 00:05 UTC
Mar 15, 2025
[GVA] Hardware Maintenance
Completed - CloudSigma would like to inform you that the planned hardware maintenance in the Geneva cloud location, was completed successfully. The maintenance aimed at hardware optimizations of the equipment in the Geneva cloud.

IMPACT:
During the maintenance work, there was no impact on running VMs, nor on the cloud performance.
Mar 15, 19:09 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 13, 08:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform hardware maintenance at our Geneva cloud location. During the maintenance, we will perform hardware optimizations of the equipment in the Geneva cloud.

IMPACT:
During the four days there will be interactions with the hardware nodes, no impact is expected during the duration of the maintenance on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services.
Mar 11, 14:44 UTC
Mar 14, 2025
[CWL] Network Maintenance
Completed - CloudSigma would like to inform you that the scheduled Network maintenance in our Cardiff cloud was successfully completed.

IMPACT:
No interruption or degraded performance was observed during the maintenance of the network infrastructure.
Mar 14, 17:03 UTC
Update - CloudSigma would like to inform you that a scheduled maintenance of our Network infrastructure of the Cardiff cloud will be extended by 1 additional hour.

Thank you for your patience and understanding.
Mar 14, 14:12 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 14, 11:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our Network infrastructure of the Cardiff cloud. More precisely, we will be upgrading the operating system of one of the routers sustaining the cloud's network.

IMPACT:
During the maintenance, no impact will be observed as the equipment is equipped with the necessary level of redundancy to ensure continued operation.
Mar 7, 02:48 UTC
[CRK] Hardware maintenance
Completed - CloudSigma would like to inform you that the scheduled Network maintenance in our Clark cloud was successfully completed.

IMPACT:
No interruption or degraded performance was observed during the maintenance of the network infrastructure.
Mar 14, 14:46 UTC
Update - CloudSigma would like to inform you that hardware maintenance at our Clark cloud location will be extended by an additional 1 hour.

Thank you for your understanding and patience.
Mar 14, 14:08 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 14, 12:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform hardware maintenance at our Clark cloud location. During the maintenance, will be replacing faulty components supporting the Clark cloud location

IMPACT:
There will be no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services.
Mar 12, 14:36 UTC
Mar 13, 2025
Mar 12, 2025
[RUH] Hardware Maintenance
Completed - CloudSigma would like to inform you that the planned hardware maintenance in the Riyadh cloud location, was completed successfully. The maintenance aimed at replacing faulty drives.

IMPACT:
During the maintenance work, there was no impact on running VMs, nor on the cloud performance.
Mar 12, 19:11 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 18:30 UTC
Scheduled - CloudSigma would like to inform you that we are going to perform planned hardware maintenance at our Riyadh cloud location. During the maintenance, we will replace a faulty OS disks in one of the storage nodes, sustaining the cloud location.

IMPACT:
There will be no impact on already existing customers’ virtual machines, hosts, network accessibility, and/or any other running services.
Mar 10, 17:33 UTC
[ZRH] Hardware Maintenance
Completed - CloudSigma would like to inform you that the planned hardware maintenance in the Zurich cloud location, was completed successfully. The maintenance aimed at conducting checks on the cabling and the replacement of some failed drives.

IMPACT:
During the maintenance work, there was no impact on existing customers' virtual machines, hosts, network accessibility, or any other running services.
Mar 12, 17:56 UTC
Update - CloudSigma would like to inform you that the hardware maintenance has been extended with an additional 2 hours. No additional impact is expected.
Mar 12, 16:41 UTC
Update - CloudSigma would like to inform you that the hardware maintenance has been extended with an additional 2 hours. No additional impact is expected.
Mar 12, 14:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 08:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform hardware maintenance at our Zurich cloud location. During this maintenance, we will conduct checks on the cabling and replace some failed drives.

IMPACT:
There will be no impact on existing customers' virtual machines, hosts, network accessibility, or any other running services.
Mar 11, 10:27 UTC
[TYO] Network Maintenance
Completed - CloudSigma would like to inform you that the scheduled Network maintenance in our Tokyo cloud was successfully completed.

IMPACT:
No interruption or degraded performance was observed during the maintenance of the network infrastructure.
Mar 12, 15:37 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 11:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our Network infrastructure of the Tokyo cloud. More precisely, we will be upgrading the operating system of one of the routers sustaining the cloud's network.

IMPACT:
During the maintenance, no impact will be observed as the equipment is equipped with the necessary level of redundancy to ensure continued operation.
Mar 5, 02:41 UTC
[CRK] Emergency ISP Network Maintenance
Completed - CloudSigma would like to inform you that one of our upstream Internet Service Providers (ISPs), in Clark, successfully performed maintenance of their network infrastructure.

IMPACT:
There was a brief interruption of the network connectivity during the maintenance for about 2 minutes, which was observed as packet loss for running VMs. The traffic was automatically re-routed through our backup provider. Also, a brief interruption in the web interface occurred.
Mar 12, 15:12 UTC
Update - CloudSigma would like to inform you that the maintenance of our internet service providers (ISP) has been extended with an additional hour. No additional impact is expected.
Mar 12, 14:18 UTC
Update - CloudSigma would like to inform you that the maintenance of our internet service providers (ISP) has been extended with an additional hour. No additional impact is expected.
Mar 12, 13:41 UTC
Update - CloudSigma would like to inform you that the maintenance of our internet service providers (ISP) has been extended with an additional hour. No additional impact is expected.
Mar 12, 12:22 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 08:30 UTC
Scheduled - CloudSigma would like to inform you that one of our internet service providers, for the Clark cloud location, is going to perform an emergency maintenance of their network.

IMPACT:
During this time frame, the traffic will be rerouted through one of our other lines. No impact is expected on running virtual machines, hosts, private network accessibility and/or any other running services.
Mar 12, 08:22 UTC
[PER] Inaccessible PaaS Panels
Resolved - CloudSigma would like to inform you that the PaaS platform in the Perth region is now accessible and fully operational.
Mar 12, 08:58 UTC
Update - CloudSigma would like to inform you that we are still experiencing issues with the PaaS platform in Perth.

Our Operations teams are working on resolving the situation. Updates will be announced as soon as provided. Please accept our sincere apologies for any inconvenience caused.
Mar 12, 07:33 UTC
Update - CloudSigma would like to inform you that we are still experiencing issues with the PaaS platform in Perth.

Our Operations teams are working on resolving the situation. Updates will be announced as soon as provided. Please accept our sincere apologies for any inconvenience caused.
Mar 12, 05:52 UTC
Investigating - CloudSigma would like to inform you that the PaaS infrastructure in our Perth cloud is currently experiencing interruptions affecting the PaaS User Panel. Our team is actively working to resolve the issue, and we will keep you updated on the progress.
Mar 12, 04:40 UTC
Mar 11, 2025
[TYO] Network Maintenance
Completed - CloudSigma would like to inform you that the scheduled Network maintenance in our Tokyo cloud was successfully completed.

IMPACT:
No interruption or degraded performance was observed during the maintenance of the network infrastructure.
Mar 11, 14:33 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 11:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our Network infrastructure of the Tokyo cloud. More precisely, we will be upgrading our equipment

IMPACT:
No impact is expected during the maintenance as the hardware has the necessary level of redundancy.
Mar 4, 02:50 UTC
[DUB] Inaccessible PaaS Panels
Resolved - CloudSigma would like to inform you that the PaaS platform in the Dublin region is now accessible and fully operational.
Mar 11, 10:06 UTC
Update - We continue to work on resolving the issue affecting the access to the PaaS Panels. Please note that there is no impact on any running environments.

We will keep you updated on any changes. Please accept our apologies for the inconvenience caused.
Mar 11, 06:46 UTC
Investigating - CloudSigma would like to inform you that the PaaS infrastructure in our Dublin cloud is currently experiencing interruptions affecting the PaaS User Panel. Our team is actively working to resolve the issue, and we will keep you updated on the progress.
Mar 11, 05:19 UTC
[LON] PaaS Platform Unavailable
Resolved - CloudSigma would like to inform you that the PaaS panel in our London cloud is now accessible and fully operational.
Mar 11, 05:13 UTC
Investigating - CloudSigma would like to inform you that we are currently investigating an issue regarding our PaaS platform in the London location. At the moment, the panel is not reachable and we are working on bringing it back to an operational state.
Mar 10, 21:19 UTC
Mar 10, 2025
[CAI] API Server Maintenance
Completed - CloudSigma would like to inform you that the scheduled maintenance of our API server has been completed.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers were unable to perform calls to the API, directly or through the web interface (panel) for about 15 minutes. Also, a brief interruption of the web interface occurred.
Mar 10, 20:55 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 20:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Cairo cloud location.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services.
Mar 3, 22:47 UTC
[CRK] Network Maintenance
Completed - CloudSigma would like to inform you that the scheduled Network maintenance in our Clark cloud was successfully completed.

IMPACT:
No interruption or degraded performance was observed during the maintenance of the network infrastructure.
Mar 10, 14:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 11:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our Network infrastructure of the Clark cloud. More precisely, we will be upgrading our equipment.

IMPACT:
During the maintenance, expect no impact from customer perspective.
Mar 3, 04:56 UTC
Mar 9, 2025

No incidents reported.

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