Completed - CloudSigma would like to inform you that the scheduled maintenance of the database in the Zurich cloud location was completed with success. The actual works took 1 hour in total.

All support activities were conducted under the direct supervision of CloudSigma’s DevOps staff.

There was no impact on already existing/running customers' virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, our database was optimized and restarted, The operations caused loss of connection with our API for about 2 minutes.
Mar 28, 16:49 UTC

Completed - CloudSigma would like to inform you that we performed a scheduled maintenance of the database in the Geneva cloud location. The actual works took 40 minutes in total.

All support activities were conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There was no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, our database was restarted and lost connection with our API for up to 1 minute.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.
Mar 27, 20:10 UTC

Completed - The scheduled maintenance has been completed.
Mar 27, 09:48 UTC

Completed - CloudSigma would like to inform you that we performed scheduled maintenance of the database in the Washington DC cloud location. The actual works took 44 minutes in total.

All support activities were conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There was no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, our database was restarted and lost connection with our API for less than 1 minute.
Mar 27, 08:58 UTC

Completed - CloudSigma would like to inform you that the maintenance was not completed, due to the recent government security restrictions concerning COVID 19.

The maintenance is postponed for unknown future date and it will be performed once the situation in the country normalize.
Mar 23, 08:50 UTC

Completed - CloudSigma would like to inform you that we performed a scheduled maintenance of our Network infrastructure of the Honolulu cloud. During the maintenance, we checked the cabling to one of our routers.

All support activities were conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
During the maintenance, there was no service impact on already running VMs within our cloud. No network interruption was observed, while the maintenance was ongoing. The actual works took one hour in total.
Mar 18, 08:10 UTC

Completed - CloudSigma would like to inform you that the scheduled maintenance of our API server in Dublin has been completed. The actual works took 2 hours in total.

All support activities were conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There was no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers were not able to perform any calls to the API, directly or through the web interface (panel) for about 15 minutes. Also, a brief interruption on the web interface itself occurred.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.

Subscribe for free email or SMS alerts of outages & maintenances at https://statuscloud.servecentric.com/.

Contacts:
If you have any questions in regards to this email, please contact our support department via our live chat at https://direct.ec.servecentric.com/ui/ and/or email support@cloudsigma.com
Mar 17, 21:58 UTC

Completed - CloudSigma would like to inform you that the planned scheduled maintenance of our Network infrastructure in the Dublin cloud location was successfully completed. More precisely, we worked on the BGP policy configuration and private network within the cloud.

All support activities were conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There was no impact on already running machines or the network infrastructure, only a short interruption during the switch reboot may occured. The actual maintenance took no longer than one hour in total.


While it is important for CloudSigma to perform maintenance such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.

Subscribe for free email or SMS alerts of outages & maintenances at https://status.cloud.servecentric.com/.

Contacts:
If you have any questions in regards to this email, please contact our support department via our live chat http://direct.ec.servecentric.com/ and/or email support@cloudsigma.com
Mar 16, 20:13 UTC