CloudSigma
All Systems Operational
Uptime over the past 90 days. View historical uptime.
Zurich Cloud ? Operational
90 days ago
100.0 % uptime
Today
Geneva Cloud ? Operational
90 days ago
100.0 % uptime
Today
San Jose Cloud ? Operational
90 days ago
100.0 % uptime
Today
Washington DC Cloud ? Operational
90 days ago
100.0 % uptime
Today
Manila Cloud ? Operational
90 days ago
100.0 % uptime
Today
Honolulu Cloud ? Operational
90 days ago
100.0 % uptime
Today
Perth Cloud ? Operational
90 days ago
100.0 % uptime
Today
Frankfurt Cloud ? Operational
90 days ago
100.0 % uptime
Today
Riyadh Cloud ? Operational
90 days ago
99.55 % uptime
Today
Dublin Cloud ? Operational
90 days ago
100.0 % uptime
Today
Tokyo Cloud ? Operational
90 days ago
100.0 % uptime
Today
Melbourne Cloud ? Operational
90 days ago
100.0 % uptime
Today
Manila 2 Cloud ? Operational
90 days ago
100.0 % uptime
Today
Boden Cloud ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Sep 30, 2020

No incidents reported today.

Sep 29, 2020

No incidents reported.

Sep 28, 2020

No incidents reported.

Sep 27, 2020

No incidents reported.

Sep 26, 2020

No incidents reported.

Sep 25, 2020

No incidents reported.

Sep 24, 2020

No incidents reported.

Sep 23, 2020

No incidents reported.

Sep 22, 2020

No incidents reported.

Sep 21, 2020
[ALL] Live chat unavailable
Resolved - We are happy to inform you that our live-chat functionality is restored successfully and we are once again fully available via live chat and email support@cloudsigma.com.
Sep 21, 17:22 UTC
Investigating - CloudSigma would like to inform you that currently, our live-chat provider is experiencing issues, so the live-chat functionality is temporary unavailable.

We remain available via email, so you can reach us on support@cloudsigma.com.

Please take our apologies for the caused inconvience.

We will keep you updated.
Sep 21, 16:47 UTC
Sep 20, 2020

No incidents reported.

Sep 19, 2020
[RUH] Network issue
Resolved - CloudSigma would like to inform you that the issues, caused the outage encountered in our Riyadh cloud, are already fixed. The service is back and the cloud works normally.

A root cause analysis for the outage is going to be distributed to all our clients, during the next business week.

Please accept our sincere apologies for the caused inconvenience!
Sep 19, 09:25 UTC
Identified - Our data center engineers are still working to eliminate the causes for the ongoing issue and restore the operational status of the infrastructure. We will post updates accordingly.
Sep 19, 05:43 UTC
Update - We are still working on fixing the encountered problem with reaching the Riyadh cloud.
Sep 19, 04:11 UTC
Update - We are still working on fixing the encountered problem with reaching the Riyadh cloud.
Sep 19, 02:30 UTC
Update - We are still working on fixing the encountered problem with reaching the Riyadh cloud.
Sep 19, 01:08 UTC
Investigating - CloudSigma would like to inform you that currently, we are experiencing a network problem in our Riyadh Cloud.

Our Operations team is working on resolving it.

Please accept our sincere apologies for any caused inconvenience.
Sep 18, 23:53 UTC
Sep 18, 2020
[MNL2] Storage Cluster Maintenance
Completed - CloudSigma would like to inform you that the scheduled maintenance of one of our storage nodes in the Manila 2 cloud location has been completed successfully. During the maintenance, was replace a recently discovered faulty drive. All scheduled tasks took 2 hours in total.

All support activities will be conducted under direct supervision by CloudSigma’s DevOps staff.
Sep 18, 08:04 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 06:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to do scheduled maintenance of one of our storage nodes in the Manila 2 cloud location. During the maintenance, we will replace a recently discovered faulty drive. All scheduled tasks are expected to take two hours in total.

All support activities will be conducted under direct supervision by CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on running VMs, so no actions are required from your end.
Sep 11, 11:01 UTC
Sep 17, 2020

No incidents reported.

Sep 16, 2020
[MNL] Degraded network performance
Resolved - CloudSigma would like to inform you that the issue with the degraded performance on our network infrastructure in the Manila cloud, has been already fixed.

One of our core routers lost connection for a few minutes. After the traffic was manually rerouted through another one, the connection was restored.

We would like to extend our sincere apologies for the caused inconvenience!
Sep 16, 13:43 UTC
Investigating - CloudSigma would like to inform you that we are currently experiencing a degraded netowork performance in our Manila cloud.

We work to identify the problem.
Sep 16, 13:37 UTC
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