CloudSigma

Status Page per location

Switzerland, Zurich Status Page

Switzerland, Geneva Status Page

Germany, Frankfurt Status Page

Germany, Dusseldorf Status Page

Australia, Perth Status Page

Ireland, Dublin Status Page

Japan, Tokyo Status Page

Philippines, Manila Status Page

Philippines, Clark Status Page

Philippines, Manila-2 Status Page

Saudi Arabia, Riyadh Status Page

United Kingdom, London Status Page

United States, Honolulu Status Page

United States, San Jose Status Page

United States, Washington DC Status Page

Egypt, Cairo Status Page

Turkey, Izmir Status Page

Mexico, Monterey Status Page

All Systems Operational

Uptime over the past 90 days. View historical uptime.
Zürich Cloud ? Operational
90 days ago
100.0 % uptime
Today
Geneva Cloud ? Operational
90 days ago
100.0 % uptime
Today
Frankfurt Cloud ? Operational
90 days ago
100.0 % uptime
Today
Dusseldorf Cloud ? Operational
90 days ago
100.0 % uptime
Today
San Jose Cloud ? Operational
90 days ago
100.0 % uptime
Today
Washington DC Cloud ? Operational
90 days ago
100.0 % uptime
Today
Honolulu Cloud ? Operational
90 days ago
100.0 % uptime
Today
Perth Cloud ? Operational
90 days ago
99.98 % uptime
Today
Riyadh Cloud ? Operational
90 days ago
100.0 % uptime
Today
Dublin Cloud ? Operational
90 days ago
99.99 % uptime
Today
Tokyo Cloud ? Operational
90 days ago
100.0 % uptime
Today
Manila Cloud ? Operational
90 days ago
99.98 % uptime
Today
Manila 2 Cloud ? Operational
90 days ago
99.99 % uptime
Today
Clark Cloud ? Operational
90 days ago
99.7 % uptime
Today
London Cloud ? Operational
90 days ago
99.99 % uptime
Today
Cairo cloud ? Operational
90 days ago
100.0 % uptime
Today
Izmir Cloud ? Operational
90 days ago
100.0 % uptime
Today
Monterrey Cloud ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

[ADB] API Server Maintenance Apr 29, 2025 17:00-19:00 UTC

CloudSigma would like to inform you that we are planning to perform scheduled maintenance of our API server at the Izmir cloud location.

IMPACT:
There will be no impact on already existing/running customers’ virtual machines, hosts, network accessibility, and/or any other running services.
Posted on Apr 22, 2025 - 05:09 UTC

[ZRH] PaaS Maintenance Apr 30, 2025 18:00 - May 1, 2025 02:00 UTC

CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of the PaaS platform in the Zurich cloud location. During the maintenance, we will be upgrading the PaaS platform to a newer version.

IMPACT:
During the maintenance, the PaaS panels will be unreachable. Additionally, there will be intermittent disruptions to API requests, CLI (Command Line Interface), JCA (Java Cryptography Architecture), SSH Gateway, and Zabbix services.
Posted on Apr 22, 2025 - 02:54 UTC

[ZRH][FRA][GVA] ISP Network Maintenance May 21, 2025 22:00 - May 22, 2025 04:00 UTC

CloudSigma would like to inform you that one of our internet service providers, for the Zurich, Frankfurt, and Geneva cloud locations, is going to perform a planned maintenance of their network.

IMPACT:
During this time frame, the traffic will be rerouted through one of our other lines. No impact is expected on running virtual machines, hosts, private network accessibility, and/or any other running services.
Posted on Apr 14, 2025 - 10:58 UTC
Apr 28, 2025
[RUH] API Server Maintenance
Completed - Please be informed that the maintenance has been postponed to the 30th of May. We are still finalizing the exact time and will share an update as soon as it is confirmed.

This maintenance will involve introducing a new domain name for our cloud infrastructure: ruh.cld.v2.sa. Please note that the current domain, run.cloudsigma.com, will remain fully operational during the transition. This is part of a broader update to our cloud domain structure.

IMPACT:
Since the maintenance was not carried out, there was no impact on the API or any running services, and the domain remains ruh.cloudsigma.com.

We sincerely apologize for the delay in providing this update.
Apr 28, 13:14 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 25, 06:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Riyadh cloud location. During the maintenance, we will be introducing a new domain name for our cloud infrastructure: ruh.cld.v2.sa.

Please note that the current domain, run.cloudsigma.com, will remain fully operational during this transition. The introduction of the new domain is the first step in a broader update to our cloud domain structure.

Further details, including the timeline for the change and any actions that may be required on your part, will be shared with you in a follow-up email.

IMPACT:
During this time window, there may be brief interruptions to the API, which could temporarily prevent request processing. Minor disruptions to the user interface (UI) may also be observed.
Apr 18, 08:12 UTC
Apr 27, 2025
[RUH] Emergency Hardware Maintenance
Completed - CloudSigma would like to inform you that the emergency hardware maintenance at our Riyadh cloud has been completed.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services
Apr 27, 13:36 UTC
Update - CloudSigma would like to inform you that the emergency hardware maintenance is extended by one additional hour.

The extension has no effect on the impact.
Apr 27, 12:52 UTC
Update - CloudSigma would like to inform you that the emergency hardware maintenance is extended by one additional hour.

The extension has no effect on the impact.
Apr 27, 11:58 UTC
Update - CloudSigma would like to inform you that the emergency hardware maintenance is extended by one hour.

The extension has no effect on the impact.
Apr 27, 11:05 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 27, 10:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform emergency hardware maintenance at our Riyadh cloud location. During the maintenance, we will be conducting a hardware inspection.

IMPACT:
There will be no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services.
Apr 27, 09:52 UTC
Apr 26, 2025

No incidents reported.

Apr 25, 2025
[CRK] Power Maintenance
Completed - CloudSigma would like to inform you that the power maintenance of our infrastructure in the Clark cloud location was completed successfully. During the maintenance, we replaced capacitors and fan components of the primary UPS system.

IMPACT:
There was no impact on any of the existing servers, drives, or networking, as our equipment has the required level of redundancy.
Apr 25, 09:11 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 25, 00:00 UTC
Scheduled - CloudSigma would like to inform you that we are going to perform a scheduled Power maintenance of our infrastructure in the Clark cloud location. During the maintenance, the DC will be replacing nearing end-of-life capacitors and fan components of the primary UPS system.

IMPACT:
There will be no impact on any of the existing servers, drives, or networking, as our equipment has the required level of redundancy.
Apr 18, 01:22 UTC
Apr 24, 2025
[CAI] API Server Maintenance
Completed - CloudSigma would like to inform you that the scheduled maintenance of our API server has been completed.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services.
Apr 24, 22:16 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 24, 20:30 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Cairo cloud location.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services.
Apr 17, 02:05 UTC
[PER] PaaS Maintenance
Completed - CloudSigma would like to inform you that the scheduled maintenance of our PaaS server in the Perth cloud location has been successfully completed.

IMPACT:
There was no impact on existing or running customer containers, hosts, network accessibility, or any other services during the maintenance.
Apr 24, 11:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 24, 11:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our PaaS server in the Perth cloud location.

IMPACT:
There will be no impact on already existing/running customers’ containers, hosts, network accessibility, and/or any other running services. During the maintenance, customers will not be able to access the PaaS Panel from our WebApp for about 15 minutes.
Apr 17, 01:48 UTC
[RUH] Emergency API Server Maintenance
Completed - CloudSigma would like to inform you that our emergency maintenance of our API server has been completed.

IMPACT:
The SSO functionality experience brief intermittent issues during the maintenance, no services will be interrupted, and the panel will be accessible.
Apr 24, 11:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 10:30 UTC
Scheduled - CloudSigma would like to inform you that we are planning an emergency maintenance on our API server at the Riyadh cloud location. During this maintenance, we will be updating the URL used by our Single Sign-On (SSO) feature.

IMPACT:
While our SSO functionality may experience intermittent issues during the maintenance, no services will be interrupted, and the panel will be accessible.
Apr 22, 11:50 UTC
[GVA] Emergency API Server Maintenance
Completed - CloudSigma would like to inform you that our emergency maintenance of our API server has been completed.

IMPACT:
The SSO functionality experience brief intermittent issues during the maintenance, no services will be interrupted, and the panel will be accessible.
Apr 24, 11:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 10:30 UTC
Scheduled - CloudSigma would like to inform you that we are planning an emergency maintenance on our API server at the Geneva cloud location. During this maintenance, we will be updating the URL used by our Single Sign-On (SSO) feature.

IMPACT:
While our SSO functionality may experience intermittent issues during the maintenance, no services will be interrupted, and the panel will be accessible.
Apr 22, 10:13 UTC
[LON] Emergency API Server Maintenance
Completed - CloudSigma would like to inform you that our emergency maintenance of our API server has been completed.

IMPACT:
The SSO functionality experience brief intermittent issues during the maintenance, no services will be interrupted, and the panel will be accessible.
Apr 24, 10:55 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 10:31 UTC
Scheduled - CloudSigma would like to inform you that we are planning an emergency maintenance on our API server at the London cloud location. During this maintenance, we will be updating the URL used by our Single Sign-On (SSO) feature.

IMPACT:
While our SSO functionality may experience intermittent issues during the maintenance, no services will be interrupted, and the panel will be accessible.
Apr 22, 13:10 UTC
Apr 23, 2025
[DUS] API Server Maintenance
Completed - CloudSigma would like to inform you that the scheduled maintenance of our API server has been completed.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services.
Apr 23, 22:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 22:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Düsseldorf cloud location.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services.
Apr 15, 22:04 UTC
[MNL2] PaaS Maintenance
Completed - CloudSigma would like to inform you that the scheduled maintenance of our PaaS platform has been completed.

IMPACT:
During the maintenance, customers were not able to access the PaaS Panel from our WebApp for a few minutes.
Apr 23, 21:33 UTC
Update - CloudSigma would like to inform you that the scheduled maintenance of our PaaS server in the Manila 2 cloud location will be extended by 1 additional hour.

No additional impact is expected.
Apr 23, 21:02 UTC
Update - CloudSigma would like to inform you that the scheduled maintenance of our PaaS server in the Manila 2 cloud location will be extended by 1 additional hour.

No additional impact is expected.
Apr 23, 19:37 UTC
Update - CloudSigma would like to inform you that the scheduled live-migrations of our user nodes in the Manila 2 cloud will be extended by 1 hour.
Apr 23, 18:52 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 17:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform scheduled live-migrations of our user nodes in the Manila 2 cloud. The actual work aims to upgrade the kernel of the hosts containing them and it is planned to take no longer than 2 hours in total.

IMPACT:
During the maintenance window, there will be some possibility of a node restart and the PaaS platform will be unavailable for a few minutes.
Apr 15, 21:00 UTC
[MNL2] Storage Cluster Maintenance
Completed - CloudSigma would like to inform you that the planned maintenance of our storage cluster, in the Manila 2 cloud location, was completed successfully.

IMPACT:
During the maintenance work, there was a slight increase in the I/O operations.
Apr 23, 14:42 UTC
Update - CloudSigma would like to inform you that the scheduled maintenance will be extended by an additional hour. We apologize for any inconvenience this may cause and appreciate your understanding.
Apr 23, 14:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 12:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to do scheduled maintenance of our storage cluster in the Manila 2 cloud location. The maintenance aims to perform post-upgrade work on this component.

IMPACT:
There will be no service impact, except a slight increase in the I/O operations.
Apr 16, 20:08 UTC
[PER] PaaS Maintenance
Completed - CloudSigma would like to inform you that the scheduled maintenance of our PaaS server in the Perth cloud location has been completed successfully .

IMPACT:
There was no impact on already existing/running customers’ containers, hosts, network accessibility, and/or any other running services. During the maintenance, customers were not be able to access the PaaS Panel from our WebApp for about 15 minutes.
Apr 23, 13:37 UTC
Update - CloudSigma would like to inform you that the scheduled maintenance of our PaaS server in the Perth cloud location will be extended with 30 minutes.
Apr 23, 13:04 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 11:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our PaaS server in the Perth cloud location.

IMPACT:
There will be no impact on already existing/running customers’ containers, hosts, network accessibility, and/or any other running services. During the maintenance, customers will not be able to access the PaaS Panel from our WebApp for about 15 minutes.
Apr 15, 21:31 UTC
[CRK] Power Maintenance
Completed - CloudSigma would like to inform you that the power maintenance of our infrastructure in the Clark cloud location was completed successfully. During the maintenance, we replaced capacitors and fan components of the primary UPS system.

IMPACT:
There was no impact on any of the existing servers, drives, or networking, as our equipment has the required level of redundancy.
Apr 23, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 00:00 UTC
Scheduled - CloudSigma would like to inform you that we are going to perform a scheduled Power maintenance of our infrastructure in the Clark cloud location. During the maintenance, the DC will be replacing nearing end-of-life capacitors and fan components of the primary UPS system.

IMPACT:
There will be no impact on any of the existing servers, drives, or networking, as our equipment has the required level of redundancy.
Apr 15, 22:13 UTC
[FRA] PaaS Maintenance
Completed - CloudSigma would like to inform you that the planned kernel upgrade on the hosts supporting the nodes has been successfully completed.

IMPACT:
During the maintenance window, there was a possibility of node restarts. Also, the PaaS platform was unavailable for a few minutes.
Apr 23, 05:34 UTC
Update - CloudSigma would like to inform you that the scheduled maintenance of our PaaS server in the Frankfurt cloud location will be extended by 2 additional hours.

No additional impact is expected.
Apr 23, 02:47 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 01:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform scheduled live-migrations of our user nodes in our Frankfurt cloud location. The actual work aims to upgrade the kernel of the hosts containing them, and it is planned to take 3 hours in total.

IMPACT:
During the maintenance window, there will be some possibility of a node restart and the PaaS platform will be unavailable for a few minutes.
Apr 15, 21:24 UTC
Apr 22, 2025
[DUB] PaaS Maintenance
Completed - CloudSigma would like to inform you that the scheduled maintenance of our PaaS platform has been completed.

IMPACT:
During the maintenance, customers were not able to access the PaaS Panel from our WebApp for a few minutes.
Apr 22, 23:17 UTC
Update - CloudSigma would like to inform you that the scheduled maintenance of our PaaS server in the Dublin cloud location will be extended by 1 additional hour.

No additional impact is expected.
Apr 22, 23:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 19:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform scheduled live-migrations of our user nodes in the Dublin cloud location. The actual work aims to upgrade the kernel of the hosts containing them and it is planned to take 4 hours in total.

IMPACT:
During the maintenance window, there will be some possibility of a node restart and the PaaS platform will be unavailable for a few minutes.
Apr 15, 01:20 UTC
[MNL2] PaaS Maintenance
Completed - CloudSigma would like to inform you that the scheduled live-migrations of our user nodes in the Manila 2 cloud location has been completed successfully .

IMPACT:
During the maintenance window, there were some possibility of a node restart and the PaaS platform was unavailable for a few minutes.
Apr 22, 19:43 UTC
Update - CloudSigma would like to inform you that the scheduled maintenance of our PaaS server in the Manila 2 cloud location will be extended with 1 additional hour.
Apr 22, 18:59 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 17:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform scheduled live-migrations of our user nodes in the Manila 2 cloud. The actual work aims to upgrade the kernel of the hosts containing them and it is planned to take no longer than 2 hours in total.

IMPACT:
During the maintenance window, there will be some possibility of a node restart and the PaaS platform will be unavailable for a few minutes.
Apr 15, 20:21 UTC
[PER] PaaS Maintenance
Completed - CloudSigma would like to inform you that the scheduled maintenance of our PaaS server in the Perth cloud location has been completed successfully .

IMPACT:
There was no impact on already existing/running customers’ containers, hosts, network accessibility, and/or any other running services. During the maintenance, customers were not be able to access the PaaS Panel from our WebApp for about 15 minutes.
Apr 22, 15:28 UTC
Update - CloudSigma would like to inform you that the scheduled maintenance of our PaaS server in the Perth cloud location will be extended with 2 additional hours.
Apr 22, 14:46 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 12:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our PaaS server in the Perth cloud location.

IMPACT:
There will be no impact on already existing/running customers’ containers, hosts, network accessibility, and/or any other running services. During the maintenance, customers will not be able to access the PaaS Panel from our WebApp for about 15 minutes.
Apr 15, 01:46 UTC
[GVA] Emergency Hardware Maintenance
Completed - CloudSigma would like to inform you that the emergency maintenance at our Geneva cloud location was completed successfully .

During the maintenance, we worked on the storage nodes of the cloud, no impact was experienced.
Apr 22, 12:37 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 11:45 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform an emergency maintenance at our Geneva cloud location. During the maintenance, we will work on the storage nodes of the cloud.

IMPACT:
There will be no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services.
Apr 22, 11:38 UTC
[FRA] PaaS Maintenance
Completed - CloudSigma would like to inform you that the scheduled maintenance of our PaaS platform has been completed.

IMPACT:
During the maintenance, customers were not able to access the PaaS Panel from our WebApp for a few minutes.
Apr 22, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 01:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform scheduled live-migrations of our user nodes in our Frankfurt cloud location. The actual work aims to upgrade the kernel of the hosts containing them, and it is planned to take 2 hours in total.

IMPACT:
During the maintenance window, there will be some possibility of a node restart and the PaaS platform will be unavailable for a few minutes.
Apr 15, 20:37 UTC
[MTY] Hardware maintenance
Completed - CloudSigma would like to inform you that the planned hardware maintenance in the Monterrey cloud location has been postponed. We will reach out to you via another email to notify you of the follow-up maintenance.

IMPACT:
During the maintenance window, there was no impact on running VMs, nor on the cloud performance.
Apr 22, 02:59 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 02:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform hardware maintenance at our Monterrey cloud location. During the maintenance, we will install additional memory modules on one of the hosts supporting the cloud.

IMPACT:
There will be no impact on already existing customers’ virtual machines, hosts, network accessibility, and/or any other running services.
Apr 15, 07:57 UTC
Apr 21, 2025
[DUB] PaaS Maintenance
Completed - CloudSigma would like to inform you that the scheduled maintenance of our PaaS platform has been completed.

IMPACT:
During the maintenance, customers were not able to access the PaaS Panel from our WebApp for a few minutes.
Apr 21, 21:34 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 21, 19:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform scheduled live-migrations of our user nodes in the Dublin cloud location. The actual work aims to upgrade the kernel of the hosts containing them and it is planned to take 4 hours in total.

IMPACT:
During the maintenance window, there will be some possibility of a node restart and the PaaS platform will be unavailable for a few minutes.
Apr 13, 23:16 UTC
[CRK] Power Maintenance
Completed - CloudSigma would like to inform you that the power maintenance of our infrastructure in the Clark cloud location was completed successfully. During maintenance, the capacitors and fan components of the primary UPS system were replaced.

IMPACT:
There was no impact on any of the existing servers, drives, or networking, as our equipment has the required level of redundancy.
Apr 21, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 21, 00:00 UTC
Scheduled - CloudSigma would like to inform you that we are going to perform a scheduled Power maintenance of our infrastructure in the Clark cloud location. During the maintenance, the DC will be replacing nearing end-of-life capacitors and fan components of the primary UPS system.

IMPACT:
There will be no impact on any of the existing servers, drives, or networking, as our equipment has the required level of redundancy.
Apr 14, 01:23 UTC
Apr 20, 2025
[CRK] PaaS Maintenance
Completed - CloudSigma would like to inform you that the scheduled upgrade of the kernel of the hosts containing the nodes was completed.

IMPACT:
During the maintenance window, there was some possibility of a node restart and the PaaS platform was unavailable for a few minutes.
Apr 20, 12:03 UTC
Update - CloudSigma would like to inform you that the ongoing scheduled kernel upgrade on the hosts supporting the nodes is being extended by one additional hour.

Please note that the impact and scope of the maintenance remain unchanged, and no service disruption is expected as a result of this extension.
Apr 20, 10:56 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 20, 09:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform scheduled live-migrations of our user nodes in the Clark cloud. The actual work aims to upgrade the kernel of the hosts containing them and it is planned to take no longer than 2 hours in total.

IMPACT:
During the maintenance window, there will be some possibility of a node restart and the PaaS platform will be unavailable for a few minutes.
Apr 13, 02:44 UTC
[MNL] ISP Network Maintenance
Completed - ADDITIONAL INFORMATION:
CloudSigma would like to inform you that one of our upstream Internet Service Providers (ISPs), in Manila, successfully performed maintenance of their network infrastructure.

IMPACT:
There was a brief interruption of the network connectivity during the maintenance for about 2 minutes. The traffic was automatically rerouted through our backup provider. Also, a brief interruption in the web interface occurred.
Apr 20, 06:07 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 20, 05:00 UTC
Scheduled - CloudSigma would like to inform you that one of our internet service providers, for the Manila cloud location, is going to perform a planned maintenance of their network. During the maintenance, our provider will perform a network migration with the goal of improving the performance and the reliability of the service.

IMPACT:
During this time frame, the traffic will be rerouted through one of our other lines. No impact is expected on running virtual machines, hosts, private network accessibility, and/or any other running services.
Apr 14, 08:36 UTC
[MNL2] Inaccessible PaaS Panels
Resolved - CloudSigma would like to inform you that the PaaS platform in the Manila 2 region is now accessible and fully operational.
Apr 20, 01:05 UTC
Update - We are continuing to investigate this issue.
Apr 20, 00:33 UTC
Investigating - CloudSigma would like to inform you that the PaaS infrastructure in our Manila 2 cloud is currently experiencing interruptions affecting the PaaS User Panel. Our team is actively working to resolve the issue, and we will keep you updated on the progress.
Apr 20, 00:32 UTC
Apr 19, 2025
[CRK] PaaS Maintenance
Completed - CloudSigma would like to inform you that the scheduled maintenance of our PaaS platform in the Clark cloud location has been completed successfully.

IMPACT:
During the maintenance window, there was a brief interruption of the user dashboard and possible restart of containers.
Apr 19, 12:52 UTC
Update - CloudSigma would like to inform you that the scheduled maintenance of our PaaS platform in the Clark cloud location has been completed successfully.

IMPACT:
During the maintenance window, there was a brief interruption of the user dashboard and possible restart of containers.
Apr 19, 12:52 UTC
Update - CloudSigma would like to inform you that the ongoing maintenance, related to the kernel upgrade of the hosts supporting the nodes, is being extended by one additional hour.
Apr 19, 11:57 UTC
Update - CloudSigma would like to inform you that the ongoing maintenance, related to the kernel upgrade of the hosts supporting the nodes, is being extended by one hour.

Please note that this extension will not affect the previously announced impact.
Apr 19, 10:59 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 19, 09:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform scheduled live-migrations of our user nodes in the Clark cloud. The actual work aims to upgrade the kernel of the hosts containing them and it is planned to take no longer than 2 hours in total.

IMPACT:
During the maintenance window, there will be some possibility of a node restart and the PaaS platform will be unavailable for a few minutes.
Apr 12, 18:27 UTC
[MNL] ISP Network Maintenance
Completed - CloudSigma would like to inform you that one of our upstream Internet Service Providers (ISPs) in Manila successfully performed maintenance of their network infrastructure.

IMPACT:
There was a brief interruption of the network connectivity during the maintenance for about 2 minutes, which was observed as packet loss for running VMs. The traffic was automatically rerouted through our backup provider. Also, a brief interruption in the web interface occurred.
Apr 19, 11:18 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 19, 05:00 UTC
Scheduled - CloudSigma would like to inform you that one of our internet service providers, for the Manila cloud location, is going to perform a planned maintenance of their network. During the maintenance, our provider will perform a network migration with the goal of improving the performance and the reliability of the service.

IMPACT:
During this time frame, the traffic will be rerouted through one of our other lines. No impact is expected on running virtual machines, hosts, private network accessibility, and/or any other running services.
Apr 14, 08:31 UTC
Apr 18, 2025
[TYO] Hardware maintenance
Completed - CloudSigma would like to inform you that the planned hardware maintenance in the Tokyo cloud location, was completed successfully. The maintenance aimed to replace a faulty drive supporting the cloud.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services.
Apr 18, 12:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 11:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform hardware maintenance at our Tokyo cloud location. During the maintenance, we will replace a faulty drive.

IMPACT:
There will be no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services.
Apr 11, 02:29 UTC
[FRA] Hardware Maintenance
Completed - CloudSigma would like to inform you that we have successfully performed hardware maintenance at our Frankfurt cloud location. During the maintenance, we conducted a hardware inspection.

IMPACT:
There was no impact on running VMs, nor on the cloud performance.
Apr 18, 04:39 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 09:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform hardware maintenance at our Frankfurt cloud location. During the maintenance, we will be conducting a hardware inspection.

IMPACT:
There will be no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services.
Apr 15, 14:39 UTC
Apr 17, 2025
[PER] Storage Cluster Upgrade
Completed - CloudSigma would like to inform you that the planned maintenance of our storage cluster, in the Perth cloud location, was completed successfully. The maintenance was aimed at performing an upgrade of the storage cluster.

IMPACT:
During the maintenance work, there was no service impact, except for a slight increase in the I/O operations.
Apr 17, 14:36 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 13:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to do scheduled maintenance of our storage cluster in the Perth cloud location. The maintenance aims to perform an upgrade of the storage cluster.

IMPACT:
There will be no service impact, except a slight increase in the I/O operations.
Apr 10, 03:41 UTC
[TYO] Storage Cluster Upgrade
Completed - CloudSigma would like to inform you that the planned maintenance of our storage cluster, in the Tokyo cloud location, was completed successfully. The maintenance was aimed at performing an upgrade of the storage cluster.

IMPACT:
During the maintenance work, there was no service impact, except a slight increase in the I/O operations.
Apr 17, 13:11 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 11:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to do scheduled maintenance of our storage cluster in the Tokyo cloud location. The maintenance aims to perform an upgrade of the storage cluster.

IMPACT:
There will be no service impact, except a slight increase in the I/O operations.
Apr 10, 02:17 UTC
[RUH] Degraded Network Performance
Resolved - CloudSigma would like to inform you that the networking issue in our RUH cloud location has been resolved, and all network services are now functioning normally.

Our team will continue to monitor the situation. We apologise for any inconvenience caused.
Apr 17, 10:16 UTC
Monitoring - We would like to follow up regarding the earlier network issue that was reported in our Riyadh cloud location. We have not observed any alerts in the past 20 minutes.

Our team will continue to closely monitor the situation and will promptly update you should the issue reoccur.
Apr 17, 09:19 UTC
Investigating - We would like to inform you that the network issue in our Riyadh cloud location has reoccurred. This is currently resulting in degraded performance and packet loss, particularly impacting connectivity from certain regions.

We sincerely apologise for the inconvenience. Our team is actively investigating the issue and taking steps to restore full functionality as quickly as possible.
Apr 17, 08:56 UTC
[RUH] Degraded Network Performance
Resolved - CloudSigma would like to inform you that the networking issue in our RUH cloud location has been resolved, and all network services are now functioning normally.

We apologize once again for any inconvenience caused.
Apr 17, 08:32 UTC
Update - We are continuing to investigate this issue.
Apr 17, 08:07 UTC
Investigating - CloudSigma would like to inform you that we are currently experiencing degraded network performance in our Riyadh cloud location. We've also observed packet loss affecting connectivity from certain parts of the world.

Our team is actively working to resolve the issue as quickly as possible. We apologise for the inconvenience and appreciate your understanding.
Apr 17, 08:06 UTC
[HNL] Storage Cluster Upgrade
Completed - CloudSigma would like to inform you that the planned maintenance of our storage cluster in the Honolulu cloud location was completed successfully. The maintenance successfully upgraded the storage cluster.

IMPACT:
There was no impact except a slight increase in the I/O operations.
Apr 17, 07:38 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 07:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to do scheduled maintenance of our storage cluster in the Honolulu cloud location. The maintenance aims to perform an upgrade of the storage cluster.

IMPACT:
There will be no service impact, except a slight increase in the I/O operations.
Apr 10, 00:01 UTC
[LON] PaaS Maintenance
Completed - CloudSigma would like to inform you that the scheduled maintenance of our PaaS platform in the London cloud location has been completed.

IMPACT:
There was no impact on already existing/running customers’ containers, hosts, network accessibility, and/or any other running services. During the maintenance, customers may have experienced up to 15 minutes of interruption of the web panel.
Apr 17, 01:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 23:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform scheduled maintenance of our PaaS platform in the London cloud location.

IMPACT:
There will be no impact on already existing/running customers’ containers, hosts, network accessibility, and/or any other running services. During the maintenance, customers may experience up to 15 minutes of interruption of the web panel.
Apr 9, 12:15 UTC
Apr 16, 2025
[FRA] Inaccessible PaaS Panels
Resolved - CloudSigma would like to inform you that the issues affecting our PaaS infrastructure in Frankfurt have been resolved.

Thank you for your patience and understanding.
Apr 16, 18:40 UTC
Investigating - CloudSigma would like to inform you that the PaaS infrastructure in our Frankfurt cloud is currently experiencing interruptions affecting the PaaS User Panel. Our team is actively working to resolve the issue, and we will keep you updated on the progress.
Apr 16, 16:40 UTC
[CRK] Storage Cluster Upgrade
Completed - CloudSigma would like to inform you that the planned maintenance of our storage cluster, in the Clark cloud location, was completed successfully. The maintenance was aimed at performing an upgrade of the storage cluster.

IMPACT:
During the maintenance work, there was no service impact, except for a slight increase in the I/O operations.
Apr 16, 13:32 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 12:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to do scheduled maintenance of our storage cluster in the Clark cloud location. The maintenance aims to perform an upgrade of the storage cluster.

IMPACT:
There will be no service impact, except a slight increase in the I/O operations.
Apr 9, 00:48 UTC
[MTY] Storage Cluster Upgrade
Completed - CloudSigma would like to inform you that the planned maintenance of our storage cluster in the Monterrey cloud location was completed successfully. The maintenance allowed us to upgrade the underlying software of the storage node.

IMPACT:
During the maintenance work, there was no impact on running services, with the exception of a slight increase in the I/O operations.
Apr 16, 08:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 07:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to do scheduled maintenance of our storage cluster in the Monterrey cloud location. The maintenance aims to perform a scheduled upgrade of the storage cluster.

IMPACT:
There will be no service impact, except a slight increase in the I/O operations.
Apr 9, 12:25 UTC
Apr 15, 2025
[ZRH] PaaS Maintenance
Completed - CloudSigma would like to inform you that the scheduled maintenance of our PaaS server has been completed.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers were not be able to access the PaaS Panel from our WebApp for about 15 minutes.
Apr 15, 19:54 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 18:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our PaaS server in the Zurich cloud location.

IMPACT:
There will be no impact on already existing/running customers’ containers, hosts, network accessibility, and/or any other running services. During the maintenance, customers will not be able to access the PaaS Panel from our WebApp for about 15 minutes.
Apr 8, 04:03 UTC
[PER] PaaS Maintenance
Completed - CloudSigma would like to inform you that the scheduled maintenance of our PaaS server in the Perth cloud location has been completed.

IMPACT:
There was no impact on already existing/running customers’ containers, hosts, network accessibility, and/or any other running services. During the maintenance, customers could not access the PaaS Panel from our WebApp for about 15 minutes.
Apr 15, 13:35 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 12:01 UTC
Scheduled - ADDITIONAL INFORMATION:
CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our PaaS server in the Perth cloud location.

IMPACT:
There will be no impact on already existing/running customers’ containers, hosts, network accessibility, and/or any other running services. During the maintenance, customers will not be able to access the PaaS Panel from our WebApp for about 15 minutes.
Apr 8, 07:50 UTC
[MNL] Storage Cluster Maintenance
Completed - CloudSigma would like to inform you that the planned maintenance of our storage cluster in the Manila cloud location was completed successfully. The maintenance allowed us to upgrade the underlying software of the storage node.

IMPACT:
During the maintenance work, there was no impact on running VMs, with the exception of a slight increase in the I/O operations.
Apr 15, 13:05 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 12:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to do scheduled maintenance of our storage cluster in the Manila cloud location. The maintenance aims to perform an upgrade of the storage cluster.

IMPACT:
There will be no service impact, except a slight increase in the I/O operations.
Apr 8, 03:28 UTC
[SJC] PaaS Maintenance
Completed - Alpha3 Cloud would like to inform you that the scheduled maintenance of our PaaS platform has been completed.

IMPACT:
There was no impact on already existing customers’ virtual containers, hosts, network accessibility, and/or any other running services. During the maintenance, customers were unable to access the web panel for 15 minutes.
Apr 15, 09:05 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 07:30 UTC
Scheduled - Alpha3 Cloud would like to inform you that we are planning to perform scheduled maintenance of our PaaS servers in the San Jose cloud location.

IMPACT:
There will be no impact on already existing/running customers' virtual machines, hosts, network accessibility, and/or any other running services. During the maintenance, customers will not be able to access the PaaS Panel from our WebApp for about 15 minutes.
Apr 8, 04:57 UTC
Apr 14, 2025
[DUB] PaaS Maintenance
Completed - CloudSigma would like to inform you that the scheduled maintenance of our PaaS platform has been completed.

IMPACT:
During the maintenance, customers were not able to access the PaaS Panel from our WebApp for about 15 minutes.
Apr 14, 21:49 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 20:30 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform scheduled maintenance of our PaaS servers in the Dublin cloud location.

IMPACT:
There will be no impact on existing/running customers’ containers, hosts, network accessibility, and/or any other running services. During the maintenance, customers will not be able to access the PaaS Panel from our WebApp for about 15 minutes.
Apr 7, 05:55 UTC
[LON] Hardware Maintenance
Completed - CloudSigma would like to inform you that the planned hardware maintenance in the London cloud location was completed successfully. The maintenance was aimed at conducting a thorough inspection of our equipment.

IMPACT:
During the maintenance work, there was no impact on already existing customers’ virtual machines, hosts, network accessibility, and/or any other running services.
Apr 14, 19:13 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 08:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform hardware maintenance at our London cloud location. During the maintenance, we will conduct a thorough inspection of our equipment.

IMPACT:
There will be no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services.
Apr 7, 00:44 UTC
[HNL] PaaS Maintenance
Completed - CloudSigma would like to inform you that the scheduled maintenance of our PaaS servers in the Honolulu cloud location has been completed.

IMPACT:
There was no impact on already existing/running customers’ containers, hosts, network accessibility, and/or any other running services. During the maintenance, customers were not able to access the PaaS Panel from our WebApp for about 15 minutes.
Apr 14, 13:27 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 11:30 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform scheduled maintenance of our PaaS servers in the Honolulu cloud location.

IMPACT:
There will be no impact on already existing/running customers’ containers, hosts, network accessibility, and/or any other running services. During the maintenance, customers will not be able to access the PaaS Panel from our WebApp for about 15 minutes.
Apr 7, 04:45 UTC
[MNL2] Storage Cluster Upgrade
Completed - CloudSigma would like to inform you that the planned maintenance of our storage cluster, in the Manila 2 cloud location, was completed successfully. The maintenance aimed at performing an upgrade of the storage cluster.

IMPACT:
During the maintenance work, there was no service impact, except a slight increase in the I/O operations.
Apr 14, 13:22 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 12:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to do scheduled maintenance of our storage cluster in the Manila 2 cloud location. The maintenance aims to perform an upgrade of the storage cluster.

IMPACT:
There will be no service impact, except a slight increase in the I/O operations.
Apr 7, 00:38 UTC
[SJC] Storage Cluster Upgrade
Completed - Alpha3 Cloud would like to inform you that the planned maintenance of our storage cluster, in the San Jose cloud location, was completed successfully. The maintenance allowed us to upgrade the underlying software of the storage node.

IMPACT:
During the maintenance work, there was no impact on running VMs, with the exception of a slight increase in the I/O operations.
Apr 14, 10:52 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 09:00 UTC
Scheduled - Alpha3 Cloud would like to inform you that we are planning to do scheduled maintenance of our storage cluster in the San Jose cloud location. The maintenance aims to perform an upgrade of the storage cluster.

IMPACT:
There will be no service impact, except a slight increase in the I/O operations.
Apr 7, 00:33 UTC
[WDC] Storage Cluster Upgrade
Completed - Alpha3 Cloud would like to inform you that the planned maintenance of our storage cluster, in the Washington DC cloud location, was completed successfully. The maintenance allowed us to upgrade the underlying software of the storage node.

IMPACT:
During the maintenance work, there was no impact on running VMs, with the exception of a slight increase in the I/O operations.
Apr 14, 08:53 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 07:00 UTC
Scheduled - Alpha3 Cloud would like to inform you that we are planning to do scheduled maintenance of our storage cluster in the Washington DC cloud location. The maintenance aims to perform an upgrade of the storage cluster.

IMPACT:
There will be no service impact, except a slight increase in the I/O operations.
Apr 7, 00:28 UTC
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