CloudSigma
All Systems Operational
Zurich Cloud ? Operational
90 days ago
99.99 % uptime
Today
Geneva Cloud ? Operational
90 days ago
100.0 % uptime
Today
Frankfurt Cloud ? Operational
90 days ago
100.0 % uptime
Today
San Jose Cloud ? Operational
90 days ago
100.0 % uptime
Today
Washington DC Cloud ? Operational
90 days ago
100.0 % uptime
Today
Manila Cloud ? Operational
90 days ago
100.0 % uptime
Today
Honolulu Cloud ? Operational
90 days ago
100.0 % uptime
Today
Perth Cloud ? Operational
90 days ago
100.0 % uptime
Today
Riyadh Cloud ? Operational
90 days ago
100.0 % uptime
Today
Dublin Cloud ? Operational
90 days ago
100.0 % uptime
Today
Tokyo Cloud ? Operational
90 days ago
100.0 % uptime
Today
Manila 2 Cloud ? Operational
90 days ago
100.0 % uptime
Today
Boden Cloud ? Operational
90 days ago
100.0 % uptime
Today
Clark Cloud ? Operational
90 days ago
100.0 % uptime
Today
London Cloud ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the WDC cloud location. The maintenance aims to patch a recently discovered vulnerability of our load balancer. The actual works are planned to take no longer than 1 hour in total.

All support activities will be conducted under direct supervision by CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility or any other running services. During the maintenance, our WebApp will not be accessible for up to 30 minutes.
Posted on Nov 24, 19:23 UTC
[SJC] API Server Maintenance Dec 1, 10:00-11:00 UTC
CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the SJC cloud location. The maintenance aims to patch a recently discovered vulnerability of our load balancer. The actual works are planned to take no longer than 1 hour in total.

All support activities will be conducted under direct supervision by CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility or any other running services. During the maintenance, our WebApp will not be accessible for up to 30 minutes.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.
Posted on Dec 1, 10:00 UTC
[FRA] API Server Maintenance Dec 2, 19:00-20:00 UTC
CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the FRA cloud location. The maintenance aims to patch a recently discovered vulnerability of our load balancer. The actual works are planned to take no longer than 1 hour in total.

All support activities will be conducted under direct supervision by CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility or any other running services. During the maintenance, our WebApp will not be accessible for up to 30 minutes.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.

Subscribe for free email or SMS alerts of outages & maintenances at https://fra.status.cloudsigma.com/.
Posted on Nov 25, 01:10 UTC
[GVA] API Server Maintenance Dec 2, 20:00-21:00 UTC
CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the GVA cloud location. The maintenance aims to patch a recently discovered vulnerability of our load balancer. The actual works are planned to take no longer than 1 hour in total.

All support activities will be conducted under direct supervision by CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility or any other running services. During the maintenance, our WebApp will not be accessible for up to 30 minutes.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.

Subscribe for free email or SMS alerts of outages & maintenances at https://gva.status.cloudsigma.com/.
Posted on Nov 25, 00:32 UTC
[RUH] API Server Maintenance Dec 3, 09:00-10:00 UTC
CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Riyadh cloud location. The maintenance aims to patch a recently discovered vulnerability of our load balancer. The actual works are planned to take no longer than 1 hour in total.

All support activities will be conducted under direct supervision by CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility or any other running services. During the maintenance, our WebApp will not be accessible for up to 30 minutes.
Posted on Nov 25, 12:14 UTC
[HNL] API Server Maintenance Dec 3, 10:00-11:00 UTC
CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Honolulu cloud location. The actual works are estimated to take no longer than 1 hour in total.

All support activities will be conducted under direct supervision by CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on already existing/running customers’ virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface (panel) for about 30 minutes. Also, a brief interruption on the web interface may occur.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.

Subscribe for free email or SMS alerts of outages & maintenances at https://hnl.status.cloudsigma.com/.

Contacts:
If you have any questions regarding this email, please contact our support department via our live chat at https://hnl.cloudsigma.com/ui/ and/or email support@cloudsigma.com
Posted on Nov 25, 15:46 UTC
[RUH] Object Storage Maintenance Dec 3, 11:00-14:00 UTC
CloudSigma would like to inform you that we will be performing a planned software upgrade maintenance of our object storage environment in our cloud in Riyadh. During the maintenance, we will do software upgrades of the object storage nodes. The actual works are expected to take up to 3 hours in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
During the maintenance window, the object storage services will not be available for about 3 hours.

We highly appreciate your understanding and patience on the matter.

While it is important for CloudSigma to perform maintenance such as this to ensure the quality of our services, we try to do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.
Posted on Nov 26, 12:51 UTC
[GVA] Object Storage Maintenance Dec 4, 09:00-11:00 UTC
CloudSigma would like to inform you that we will be performing a planned software upgrade maintenance of our object storage environment in our cloud in Geneva. During the maintenance, we will do software upgrades of the object storage nodes. The actual works are expected to take up to 2 hours in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
During the maintenance window, the object storage services will not be available for about 2 hours.

We highly appreciate your understanding and patience on the matter.

While it is important for CloudSigma to perform maintenance such as this to ensure the quality of our services, we try to do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.
Posted on Nov 26, 12:10 UTC
[CRK] API Server Maintenance Dec 6, 12:00-13:00 UTC
CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Clark cloud location. The maintenance aims to patch a recently discovered vulnerability of our load balancer. The actual works are planned to take no longer than 1 hour in total.

All support activities will be conducted under direct supervision by CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility or any other running services. During the maintenance, our WebApp will not be accessible for up to 30 minutes.
Posted on Nov 26, 09:23 UTC
[MNL2] API Server Maintenance Dec 6, 13:00-14:00 UTC
CloudSigma would like to inform you that we are planning to perform a scheduled software upgrade of our API server in the Manila 2 cloud location. The work specifics will require a restart of the API server, which will cause downtime of our API. The actual works are planned to take no longer than 1 hour in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface (panel) for about 30 minutes. Also, a brief interruption on the web interface may occur.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.
Posted on Nov 29, 16:57 UTC
CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Boden cloud location. The maintenance aims to patch a recently discovered vulnerability of our load balancer. The actual works are planned to take no longer than 1 hour in total.

All support activities will be conducted under direct supervision by CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility or any other running services. During the maintenance, our WebApp will not be accessible for up to 30 minutes.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.

Subscribe for free email or SMS alerts of outages & maintenances at https://status.cloud.hydro66.com/.

Contacts:
If you have any questions regarding this email, please contact our support department via our live chat at https://cloud.hydro66.com/ and/or email support@cloudsigma.com
Posted on Nov 25, 15:18 UTC
[DUB] API Server Maintenance Dec 7, 21:00-22:00 UTC
CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Dublin cloud location. The maintenance aims to patch a recently discovered vulnerability of our load balancer. The actual works are planned to take no longer than 1 hour in total.

All support activities will be conducted under direct supervision by CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility or any other running services. During the maintenance, our WebApp will not be accessible for up to 30 minutes.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.

Subscribe for free email or SMS alerts of outages & maintenances at https://statuscloud.servecentric.com/.

Contacts:
If you have any questions regarding this email, please contact our support department via our live chat at https://ec.servecentric.com/ and/or email support@cloudsigma.com
Posted on Nov 25, 15:36 UTC
[ZRH] API Server Maintenance Dec 8, 20:00-21:00 UTC
CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Zurich cloud location. The maintenance aims to patch a recently discovered vulnerability of our load balancer. The actual works are planned to take no longer than 1 hour in total.

All support activities will be conducted under direct supervision by CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility or any other running services. During the maintenance, our WebApp will not be accessible for up to 30 minutes.
Posted on Nov 25, 11:10 UTC
[LON] API Server Maintenance Dec 8, 21:00-22:00 UTC
CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the London cloud location. The maintenance aims to patch a recently discovered vulnerability of our load balancer. The actual works are planned to take no longer than 1 hour in total.

All support activities will be conducted under direct supervision by CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility or any other running services. During the maintenance, our WebApp will not be accessible for up to 30 minutes.
Posted on Nov 25, 13:13 UTC
[MNL] API Server Maintenance Dec 9, 12:00-13:00 UTC
CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the MNL cloud location. The maintenance aims to patch a recently discovered vulnerability of our load balancer. The actual works are planned to take no longer than 1 hour in total.

All support activities will be conducted under direct supervision by CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility or any other running services. During the maintenance, our WebApp will not be accessible for up to 30 minutes.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.

Subscribe for free email or SMS alerts of outages & maintenances at https://mnl.status.cloudsigma.com/.
Posted on Nov 25, 03:54 UTC
[TYO] API Server Maintenance Dec 10, 11:00-12:00 UTC
CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Tokyo cloud location. The maintenance aims to patch a recently discovered vulnerability of our load balancer. The actual works are planned to take no longer than 1 hour in total.

All support activities will be conducted under direct supervision by CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility or any other running services. During the maintenance, our WebApp will not be accessible for up to 30 minutes.
Posted on Nov 25, 09:05 UTC
Past Incidents
Nov 30, 2021

No incidents reported today.

Nov 29, 2021
Resolved - CloudSigma would like to inform you that the networking issue in our Boden (Sweden) cloud location has been rectified, and all network services are now in proper operation. The investigation into the incident is continuing. After it is completed, we will be able to circulate a Root Cause Analysis report and provide more detailed information about the incident, as well as the countermeasures put in place to help prevent similar issues in the future.
Nov 29, 17:04 UTC
Update - Our operations team is still working to eliminate the causes for the network issues observed in our in Boden, Sweden location. We will post updates accordingly.
Nov 29, 14:46 UTC
Update - We are continuing to investigate this issue.
Nov 29, 13:16 UTC
Investigating - CloudSigma would like to inform you that there is a network issue in our Boden (Sweden) cloud location. Our team is currently investigating. All running virtual machines will not be affected. Please accept our apologies for any inconvenience.
Nov 29, 13:15 UTC
Nov 28, 2021

No incidents reported.

Nov 27, 2021

No incidents reported.

Nov 26, 2021

No incidents reported.

Nov 25, 2021

No incidents reported.

Nov 24, 2021

No incidents reported.

Nov 23, 2021

No incidents reported.

Nov 22, 2021

No incidents reported.

Nov 21, 2021
Completed - CloudSigma would like to inform you that we have performed hardware maintenance in our Riyadh cloud location. During the maintenance works, we have replaced failed drives on one of our storage boxes. The actual works took 2 hours and 40 minutes in total.

All support activities were being conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:

There was no impact on already existing/running customers’ virtual machines, hosts, network accessibility, and/or any other running services.
Nov 21, 11:48 UTC
Update - CloudSigma would like to inform you that the planned Hardware maintenance of the Ryiadh cloud location will be extended with 1 hour.
Nov 21, 11:28 UTC
Update - CloudSigma would like to inform you that the planned Hardware maintenance of the Ryiadh cloud location will be extended with 1 hour.
Nov 21, 09:19 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 21, 09:16 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform hardware maintenance in our Riyadh cloud location. During the maintenance works, we will be replacing failed drives on one of our storage boxes. The actual works are planned to take no longer than 1 hour in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:

There will be no impact on already existing/running customers’ virtual machines, hosts, network accessibility, and/or any other running services.
Nov 17, 14:31 UTC
Nov 20, 2021

No incidents reported.

Nov 19, 2021

No incidents reported.

Nov 18, 2021

No incidents reported.

Nov 17, 2021
Resolved - CloudSigma would like to inform you that the connectivity issues related to the WebApp Interface in our DUB location have been resolved and everything is working properly once again.
Nov 17, 13:00 UTC
Investigating - CloudSigma would like to inform you that we are experiencing intermittent connectivity interruptions related to the WebApp Interface in our Dublin location.
Our Operations Team is currently investigating the cause of the issue.
We extend our apologies for any inconvenience caused.
Nov 17, 12:43 UTC
Nov 16, 2021

No incidents reported.