CloudSigma
All Systems Operational
Zurich Cloud ? Operational
90 days ago
100.0 % uptime
Today
Geneva Cloud ? Operational
90 days ago
99.98 % uptime
Today
Frankfurt Cloud ? Operational
90 days ago
100.0 % uptime
Today
San Jose Cloud ? Operational
90 days ago
99.99 % uptime
Today
Washington DC Cloud ? Operational
90 days ago
100.0 % uptime
Today
Manila Cloud ? Operational
90 days ago
99.97 % uptime
Today
Honolulu Cloud ? Operational
90 days ago
100.0 % uptime
Today
Perth Cloud ? Operational
90 days ago
99.98 % uptime
Today
Riyadh Cloud ? Operational
90 days ago
99.98 % uptime
Today
Dublin Cloud ? Operational
90 days ago
100.0 % uptime
Today
Tokyo Cloud ? Operational
90 days ago
100.0 % uptime
Today
Manila 2 Cloud ? Operational
90 days ago
100.0 % uptime
Today
Boden Cloud ? Operational
90 days ago
100.0 % uptime
Today
Clark Cloud ? Operational
90 days ago
100.0 % uptime
Today
London Cloud ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
[RUH] Hardware Maintenance Sep 26, 07:00-08:00 UTC
ANNOUNCEMENT:
CloudSigma would like to inform you that we are planning to do scheduled hardware maintenance on our object storage equipment in the Riyadh cloud location. The maintenance aims to replace a failed drive part of the object storage hardware. All scheduled tasks are expected to take around 1 hours in total.
IMPACT:
The maintenance works will not entail downtime, and no action is required on customers’ side.
Posted on Sep 23, 12:17 UTC
ANNOUNCEMENT:
CloudSigma would like to inform you that we are planning to do scheduled maintenance of our storage cluster in the WDC cloud location. We will perform a scheduled software upgrade of the WDC storage cluster. All support activities will be conducted under direct supervision by CloudSigma’s DevOps staff.

IMPACT:
No service impact is expected, other than a slight increase in the I/O operations.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience for our customers. We appreciate your patience and welcome any feedback.
Posted on Sep 23, 19:45 UTC
ANNOUNCEMENT:
CloudSigma would like to inform you that we are planning to do scheduled maintenance of our storage cluster in the San Jose cloud location. We will perform a scheduled software upgrade of the SJC storage cluster.
All support activities will be conducted under direct supervision by CloudSigma’s DevOps staff.

IMPACT:
No service impact is expected, other than a slight increase in the I/O operations.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience for our customers. We appreciate your patience and welcome any feedback.
Posted on Sep 23, 19:30 UTC
ANNOUNCEMENT:
CloudSigma would like to inform you that we are planning to do scheduled maintenance of our storage cluster in the Riyadh cloud location. The objective task is to upgrade the version of the storage cluster’s underlying software. The maintenance works are expected to take around 1 hour in total.

All support activities will be conducted under direct supervision by CloudSigma’s DevOps staff.

IMPACT:
No service impact is expected, rather than a slight increase in the I/O operations.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience for our customers. We appreciate your patience and welcome any feedback.
Posted on Sep 24, 19:45 UTC
ANNOUNCEMENT:
CloudSigma would like to inform you that we are planning to do scheduled maintenance of our storage cluster in the Honolulu cloud location. The objective task is to upgrade the version of the storage cluster’s underlying software. The maintenance works are expected to take around 1 hour in total.

All support activities will be conducted under direct supervision by CloudSigma’s DevOps staff.

IMPACT:
No service impact is expected, rather than a slight increase in the I/O operations.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience for our customers. We appreciate your patience and welcome any feedback.
Posted on Sep 24, 20:12 UTC
CloudSigma would like to inform you that we are planning to do scheduled maintenance of our storage cluster in the TYO cloud location. We will perform a scheduled software upgrade of the TYO storage cluster. All support activities will be conducted under direct supervision by CloudSigma’s DevOps staff.

IMPACT:
No service impact is expected, other than a slight increase in the I/O operations.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience for our customers. We appreciate your patience and welcome any feedback.

Subscribe for free email or SMS alerts of outages & maintenances at
https://tyo.status.cloudsigma.com/
Posted on Sep 24, 02:28 UTC
[MNL] Storage cluster upgrade Oct 1, 12:00-13:00 UTC
ADDITIONAL INFORMATION:
CloudSigma would like to inform you that we are planning to do scheduled maintenance of our storage cluster in the MNL cloud location. We will perform a scheduled software upgrade of the MNL storage cluster. All support activities will be conducted under direct supervision by CloudSigma’s DevOps staff.

IMPACT:
No service impact is expected, other than a slight increase in the I/O operations.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience for our customers. We appreciate your patience and welcome any feedback.

Subscribe for free email or SMS alerts of outages & maintenances at
https://mnl.status.cloudsigma.com/
Posted on Sep 24, 02:53 UTC
ANNOUNCEMENT:
CloudSigma would like to inform you that we are planning to do scheduled maintenance of our storage cluster in the MNL2 cloud location. The objective task is to upgrade the version of the storage cluster’s underlying software. The maintenance works are expected to take around 1 hour in total.

All support activities will be conducted under direct supervision by CloudSigma’s DevOps staff.

IMPACT:
No service impact is expected, rather than a slight increase in the I/O operations.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience for our customers. We appreciate your patience and welcome any feedback.
Posted on Sep 24, 20:25 UTC
CloudSigma would like to inform you that we are planning to do scheduled maintenance of our storage cluster in the Dublin cloud location. During the maintenance, we will perform a scheduled software upgrade of the storage nodes. All support activities will be conducted under direct supervision by CloudSigma’s DevOps staff.

IMPACT:
No service impact is expected, other than a slight increase in the I/O operations.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience for our customers. We appreciate your patience and welcome any feedback.
Posted on Sep 24, 10:23 UTC
Past Incidents
Sep 25, 2021

No incidents reported today.

Sep 24, 2021

No incidents reported.

Sep 23, 2021
Completed - CloudSigma would like to inform you that one of our internet service providers for the Honolulu cloud location, successfully performed maintenance of their network. More precisely, our provider reloaded their router to enhance memory configurations in order to improve network reliability and to prevent future service interruptions to customers’ services.

All support activities were conducted under the direct supervision of CloudSigma’s Support and Operations staff.

IMPACT:
During the maintenance, a brief interruption occurred while the traffic was rerouted through our second line.

While it is important such maintenance to be performed to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.
Sep 23, 16:08 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 14:00 UTC
Scheduled - CloudSigma would like to inform you that one of our internet service providers for the Honolulu cloud location, is going to perform a planned maintenance of their network. The actual works are scheduled to take 2 hours in total. During the maintenance, our provider will reload their router to enhance memory configurations in order to improve network reliability and to prevent future service interruptions to customer services.

All support activities will be conducted under the direct supervision of CloudSigma’s Support and Operations staff.

IMPACT:
In the 2 hours’ time window, a brief interruption is expected to occur while the traffic gets rerouted through our secondary line.

While it is important such maintenance to be performed to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.

Subscribe for free email or SMS alerts of outages & maintenances at https://hnl.status.cloudsigma.com/.

Contacts:
If you have any questions in regard to this email, please contact our support department via our live chat https://hnl.cloudsigma.com/ui/ and/or email support@cloudsigma.com.
Sep 15, 21:39 UTC
Sep 22, 2021

No incidents reported.

Sep 21, 2021
Completed - CloudSigma would like to inform you that the scheduled maintenance of our API serve in the London cloud location has been completed successfully. During the maintenance, we performed an upgrade of our load balancer. The actual works took 65 minutes..

All support activities were conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers were unable to perform calls to the API, directly or through the web interface (panel) for about 5 minutes. Also, a brief interruption on the web interface itself occurred.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.

Subscribe for free email or SMS alerts of outages & maintenances at https://lon.status.cloudsigma.com/

Contacts:
If you have any questions in regards to this email, please contact our support department via our live chat at https://lon.cloudsigma.com/ and/or email support@cloudsigma.com.
Sep 21, 20:05 UTC
Update - CloudSigma would like to inform you that the planned maintenance of our API of the London cloud will be extended with 30 minutes.
Sep 21, 19:54 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 19:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to do a scheduled maintenance of our API server in the London cloud location. During the maintenance, we will perform an upgrade of our load balancer. The actual works are planned to take no longer than 1 hour in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface (panel) for about 5 minutes. Also, a brief interruption on the web interface may occur.
Sep 14, 11:13 UTC
Sep 20, 2021

No incidents reported.

Sep 19, 2021

No incidents reported.

Sep 18, 2021
Completed - CloudSigma would like to inform you that one of our internet service providers for the Honolulu cloud location, successfully performed maintenance of their network. More precisely, our provider reloaded their router to enhance memory configurations in order to improve network reliability and to prevent future service interruptions to customer services.

All support activities were conducted under the direct supervision of CloudSigma’s Support and Operations staff.

IMPACT:
During the maintenance, a brief interruption occurred while the traffic was rerouted through our second line.

While it is important such maintenance to be performed to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.

Subscribe for free email or SMS alerts of outages & maintenances at https://hnl.status.cloudsigma.com/.

Contacts:
If you have any questions in regard to this email, please contact our support department via our live chat https://hnl.cloudsigma.com/ui/ and/or email support@cloudsigma.com.
Sep 18, 13:05 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 10:00 UTC
Scheduled - CloudSigma would like to inform you that one of our internet service providers, for the Honolulu cloud location, is going to perform a planned maintenance of their network. The actual works are scheduled to take 8 hours in total. During the maintenance, our provider will reload their router to enhance memory configurations in order to improve network reliability and to prevent future service interruptions to customer services.

All support activities will be conducted under the direct supervision of CloudSigma’s Support and Operations staff.

IMPACT:
In the 8 hours’ time window, a brief interruption is expected to occur while the traffic gets rerouted through our secondary line.

While it is important such maintenance to be performed to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.

Subscribe for free email or SMS alerts of outages & maintenances at https://hnl.status.cloudsigma.com/.
Sep 11, 00:14 UTC
Sep 17, 2021
Sep 16, 2021
Resolved - CloudSigma would like to inform you that the network issues in our Riyadh cloud location have been resolved and the connectivity to the cloud is back to normal.

Please accept our sincere apologies for any caused inconvenience.
Sep 16, 23:05 UTC
Update - CloudSigma would like to let you know that currently, we experience packet loss to our Riyadh cloud location. Packet loss is observed in the connection from certain points of the world to the cloud.

IMPACT:
Due to the nature of the issue, some of our customers might be unable to reach their servers or the WebApp from the international peering.
The issue is escalated to our Operations team and they are working on solving the problem.

Please accept our sincere apologies for any inconvenience caused.
Sep 16, 22:37 UTC
Investigating - CloudSigma would like to inform you that we are currently experiencing a degraded network performance in our Riyadh cloud. Some customers may experience network interruptions.

We are working to identify the problem.
Sep 16, 21:57 UTC
Sep 15, 2021
Completed - CloudSigma would like to inform you that the planned maintenance of our object storage environment in Geneva has been completed successfully. During the maintenance, we performed software upgrades of the object storage nodes. The actual works took 1 hour.

All support activities were conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
During the maintenance window, the object storage services were not available due to the upgrade we performed.

We highly appreciate your understanding and patience on the matter.

While it is important for CloudSigma to perform maintenance such as this to ensure the quality of our services, we try to do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.

Subscribe for free email or SMS alerts of outages & maintenances at https://gva.status.cloudsigma.com/.

Contacts:
If you have any questions in regards to this email, please contact our support department via our live chat at https://gva.cloudsigma.com/ui/ and/or email support@cloudsigma.com
Sep 15, 18:59 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 18:02 UTC
Scheduled - CloudSigma would like to inform you that we will be performing a planned maintenance of our object storage environment in our cloud in Geneva. During the maintenance, we will do software upgrades of the object storage nodes. The actual works are expected to take up to 1 hour in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
During the maintenance window, the object storage services will not be available for about 1 hour.

We highly appreciate your understanding and patience on the matter.

While it is important for CloudSigma to perform maintenance such as this to ensure the quality of our services, we try to do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.

Subscribe for free email or SMS alerts of outages & maintenances at https://gva.status.cloudsigma.com/.

Contacts:
If you have any questions in regards to this email, please contact our support department via our live chat at https://gva.cloudsigma.com/ui/ and/or email support@cloudsigma.com
Sep 8, 16:02 UTC
Completed - CloudSigma would like to inform you that we have completed scheduled maintenance of our storage cluster in the Perth cloud location. During the maintenance, software upgrades were installed on the storage cluster. All scheduled tasks took 1 hour in total

All support activities were conducted under direct supervision by CloudSigma’s DevOps staff.

IMPACT:
There was not a service impact, other than a slight increase in the I/O operations during the maintenance window.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience for our customers. We appreciate your patience and welcome any feedback.

Subscribe for free email or SMS alerts of outages & maintenances at https://per.status.cloudsigma.com/.

Contacts:
If you have any questions with regard to this email, please contact our support department via our live chat at https://per.cloudsigma.com/ui/ and/or email support@cloudsigma.com
Sep 15, 13:06 UTC
Scheduled - CloudSigma would like to inform you that we are going to carry out a scheduled maintenance of our storage cluster in the Perth cloud location. During the maintenance, software upgrades will be installed on the storage cluster. All scheduled tasks are expected to take 3 hours in total.

All support activities will be conducted under direct supervision by CloudSigma’s DevOps staff.

IMPACT:
No impact is expected for the service, other than a slight increase in the I/O operations during the maintenance window.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience for our customers. We appreciate your patience and welcome any feedback.

Subscribe for free email or SMS alerts of outages & maintenances at https://per.status.cloudsigma.com/.

Contacts:
If you have any questions with regard to this email, please contact our support department via our live chat at https://per.cloudsigma.com/ui/ and/or email support@cloudsigma.com
Sep 4, 19:54 UTC
Sep 14, 2021

No incidents reported.

Sep 13, 2021

No incidents reported.

Sep 12, 2021

No incidents reported.

Sep 11, 2021
Completed - CloudSigma would like to inform you that we have completed the maintenance of our storage cluster in the Geneva cloud location. During the maintenance, software upgrades were installed on the storage cluster. All scheduled tasks took 52 minutes in total.

All support activities were being conducted under direct supervision by CloudSigma’s DevOps staff.

IMPACT:
There was no service impact, other than a slight increase in the I/O operations during the maintenance window.
Sep 11, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 10:00 UTC
Scheduled - CloudSigma would like to inform you that we are going to carry out a scheduled maintenance of our storage cluster in the Geneva cloud location. During the maintenance, software upgrades will be installed on the storage cluster. All scheduled tasks are expected to take 2 hours in total.

All support activities will be conducted under direct supervision by CloudSigma’s DevOps staff.

IMPACT:
No impact is expected for the service, other than a slight increase in the I/O operations during the maintenance window.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience for our customers. We appreciate your patience and welcome any feedback.

Subscribe for free email or SMS alerts of outages & maintenances at https://gva.status.cloudsigma.com/.

Contacts:
If you have any questions with regard to this email, please contact our support department via our live chat at https://gva.cloudsigma.com/ui/ and/or email support@cloudsigma.com
Aug 19, 17:20 UTC
Completed - CloudSigma would like to inform you that we have completed the maintenance of our storage cluster in the Frankfurt cloud location. During the maintenance, software upgrades were installed on the storage cluster. All scheduled tasks took 17 minutes in total.

All support activities were being conducted under direct supervision by CloudSigma’s DevOps staff.

IMPACT:
There was no service impact, other than a slight increase in the I/O operations during the maintenance window.
Sep 11, 10:19 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 10:00 UTC
Scheduled - CloudSigma would like to inform you that we are going to carry out a scheduled maintenance of our storage cluster in the Frankfurt cloud location. During the maintenance, software upgrades will be installed on the storage cluster. All scheduled tasks are expected to take 2 hours in total.

All support activities will be conducted under direct supervision by CloudSigma’s DevOps staff.

IMPACT:
No impact is expected for the service, other than a slight increase in the I/O operations during the maintenance window.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience for our customers. We appreciate your patience and welcome any feedback.

Subscribe for free email or SMS alerts of outages & maintenances at https://fra.status.cloudsigma.com/.

Contacts:
If you have any questions with regard to this email, please contact our support department via our live chat at https://fra.cloudsigma.com/ui/ and/or email support@cloudsigma.com
Aug 19, 17:12 UTC
Completed - CloudSigma would like to inform you that we have performed a scheduled maintenance of our storage cluster in the London cloud location. During the maintenance, software upgrades were installed on the storage cluster. All scheduled tasks took 44 minutes in total.

All support activities were being conducted under direct supervision by CloudSigma’s DevOps staff.

IMPACT:
There was no service impact, other than a slight increase in the I/O operations during the maintenance window.
Sep 11, 10:11 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 09:00 UTC
Scheduled - CloudSigma would like to inform you that we are going to carry out a scheduled maintenance of our storage cluster in the London cloud location. During the maintenance, software upgrades will be installed on the storage cluster. All scheduled tasks are expected to take 1 hours in total.

All support activities will be conducted under direct supervision by CloudSigma’s DevOps staff.

IMPACT:
No impact is expected for the service, other than a slight increase in the I/O operations during the maintenance window.
Sep 4, 20:12 UTC
Completed - CloudSigma would like to inform you that we have completed the maintenance of our storage cluster in the Boden, Sweden cloud location. During the maintenance, software upgrades were installed on the storage cluster. All scheduled tasks took 50 minutes in total.

All support activities were being conducted under direct supervision by CloudSigma’s DevOps staff.

IMPACT:
There was no service impact, other than a slight increase in the I/O operations during the maintenance window.
Sep 11, 09:52 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 09:00 UTC
Scheduled - CloudSigma would like to inform you that we are going to carry out a scheduled maintenance of our storage cluster in the Boden, Sweden cloud location. During the maintenance, software upgrades will be installed on the storage cluster. All scheduled tasks are expected to take 1 hour in total.

All support activities will be conducted under direct supervision by CloudSigma’s DevOps staff.

IMPACT:
No impact is expected for the service, other than a slight increase in the I/O operations during the maintenance window.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience for our customers. We appreciate your patience and welcome any feedback.

Subscribe for free email or SMS alerts of outages & maintenances at https://status.cloud.hydro66.com/.

Contacts:
If you have any questions with regard to this email, please contact our support department via our live chat at https://cloud.hydro66.com/ui/ and/or email support@cloudsigma.com
Aug 19, 18:21 UTC
Completed - CloudSigma would like to inform you that we have completed the maintenance of our storage cluster in the Dublin cloud location. During the maintenance, software upgrades were installed on the storage cluster. All scheduled tasks took 15 minutes in total.

All support activities were being conducted under direct supervision by CloudSigma’s DevOps staff.

IMPACT:
There was no service impact, other than a slight increase in the I/O operations during the maintenance window.
Sep 11, 09:18 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 09:00 UTC
Update - CloudSigma would like to inform you that we are postponing the maintenance of our storage cluster in the Dublin cloud location. During the maintenance, software upgrades will be installed on the storage cluster. All scheduled tasks are expected to take 1 hour in total.

All support activities will be conducted under direct supervision by CloudSigma’s DevOps staff.

IMPACT:
No impact is expected for the service, other than a slight increase in the I/O operations during the maintenance window.
Aug 23, 10:45 UTC
Scheduled - CloudSigma would like to inform you that we are going to carry out a scheduled maintenance of our storage cluster in the Dublin cloud location. During the maintenance, software upgrades will be installed on the storage cluster. All scheduled tasks are expected to take 1 hour in total.

All support activities will be conducted under direct supervision by CloudSigma’s DevOps staff.

IMPACT:
No impact is expected for the service, other than a slight increase in the I/O operations during the maintenance window.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience for our customers. We appreciate your patience and welcome any feedback.

Subscribe for free email or SMS alerts of outages & maintenances at https://statuscloud.servecentric.com/.

Contacts:
If you have any questions with regard to this email, please contact our support department via our live chat at http://ec.servecentric.com/ and/or email support@cloudsigma.com
Aug 19, 18:05 UTC