CloudSigma
All Systems Operational
Zurich Cloud ? Operational
90 days ago
100.0 % uptime
Today
Geneva Cloud ? Operational
90 days ago
100.0 % uptime
Today
San Jose Cloud ? Operational
90 days ago
100.0 % uptime
Today
Washington DC Cloud ? Operational
90 days ago
100.0 % uptime
Today
Manila Cloud ? Operational
90 days ago
100.0 % uptime
Today
Honolulu Cloud ? Operational
90 days ago
100.0 % uptime
Today
Perth Cloud ? Operational
90 days ago
100.0 % uptime
Today
Frankfurt Cloud ? Operational
90 days ago
100.0 % uptime
Today
Riyadh Cloud ? Operational
90 days ago
99.55 % uptime
Today
Dublin Cloud ? Operational
90 days ago
100.0 % uptime
Today
Tokyo Cloud ? Operational
90 days ago
100.0 % uptime
Today
Melbourne Cloud ? Operational
90 days ago
100.0 % uptime
Today
Manila 2 Cloud ? Operational
90 days ago
100.0 % uptime
Today
Boden Cloud ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
[RUH] Storage Cluster Upgrade Oct 23, 07:00-09:00 UTC
CloudSigma would like to inform you that we are planning to do scheduled maintenance of our storage cluster in the Riyadh cloud location. The maintenance aims to upgrade the storage cluster software version. All scheduled tasks are expected to take 2 hours in total.

All support activities will be conducted under direct supervision by CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on running VMs, nor the storage operations within the cloud.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience for our customers. We appreciate your patience and welcome any feedback.

Subscribe for free email or SMS alerts of outages & maintenances at https://ruh.status.cloudsigma.com/.

Contacts:
If you have any questions in regards to this email, please contact our support department via our live chat at https://ruh.cloudsigma.com/ui/ and/or email support@cloudsigma.com.
Posted on Oct 16, 09:38 UTC
[MNL2] Storage Cluster Maintenance Oct 23, 12:00-13:30 UTC
CloudSigma would like to inform you that we are planning to do scheduled maintenance of our storage cluster in the MNL2 cloud location. The maintenance aims to upgrade the software version of the storage cluster. All scheduled tasks are expected to take 1 hour and 30 minutes in total.

All support activities will be conducted under direct supervision by CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on running VMs, so no actions are required from your end.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience for our customers. We appreciate your patience and welcome any feedback.

Subscribe for free email or SMS alerts of outages & maintenances at https://mnl2.status.cloudsigma.com/
Posted on Oct 16, 20:10 UTC
[MNL] Storage Cluster Maintenance Oct 23, 13:30-15:00 UTC
IMPACT:
There will be no impact on running VMs, so no actions are required from your end.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience for our customers. We appreciate your patience and welcome any feedback.

If you have any questions in regards to this email, please contact our support department via our live chat at https://mnl.cloudsigma.com/ui/ and/or email support@cloudsigma.com
Posted on Oct 16, 18:40 UTC
Past Incidents
Oct 20, 2020

No incidents reported today.

Oct 19, 2020
Completed - ANNOUNCEMENT:
CloudSigma would like to inform you that the scheduled maintenance of our API server in the Melbourne cloud location was completed with success. The actual works took around 1 hour in total.

All support activities were conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
No impact was observed on existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services.
Oct 19, 19:21 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 19, 17:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Melbourne cloud location. The actual works are planned to take no longer than 1 hour in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface (panel) for about 15 minutes. Also, a brief interruption on the web interface may occur.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.

Subscribe for free email or SMS alerts of outages & maintenances at https://mel.status.cloudsigma.com/.

Contacts:
If you have any questions in regards to this email, please contact our support department via our live chat at https://mel.cloudsigma.com/ui/ and/or email support@cloudsigma.com
Oct 12, 10:46 UTC
Resolved - CloudSigma would like to inform you that the user interface of the Riyadh cloud location is accessible and fully functional.
Oct 19, 07:00 UTC
Update - CloudSigma would like to inform you that the user interface of the Riyadh cloud location is accessible and fully functional.
Oct 19, 07:00 UTC
Update - CloudSigma would like to inform you that we are continuing to investigate the issue with the WebApp in our data center in Riyadh.

Our DevOps team is working on restoring the normal operation of the user interface. There is no impact on the customer's virtual machines or other cloud infrastructure.
Oct 19, 06:38 UTC
Investigating - CloudSigma would like to inform you that we are currently experiencing issues with our WebApp in Riyadh.

Our DevOps team is working on restoring the normal operation of the user interface. There is no impact on the customer's virtual machines or other cloud infrastructure.
Oct 19, 05:38 UTC
Oct 18, 2020

No incidents reported.

Oct 17, 2020

No incidents reported.

Oct 16, 2020

No incidents reported.

Oct 15, 2020

No incidents reported.

Oct 14, 2020

No incidents reported.

Oct 13, 2020

No incidents reported.

Oct 12, 2020

No incidents reported.

Oct 11, 2020

No incidents reported.

Oct 10, 2020

No incidents reported.

Oct 9, 2020
Completed - CloudSigma would like to inform you that the hardware upgrade of our compute hosts was completed with success.

As expected, no service impact was observed on already running machines in the cloud.

While it is important for CloudSigma to perform maintenances to ensure the quality of our services, we do everything possible to minimize any inconvenience for our customers. We appreciate your patience and welcome any feedback.
Oct 9, 09:43 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 9, 07:30 UTC
Scheduled - CloudSigma would like to inform you that we will be performing a hardware upgrade of a few of our compute hosts in the Riyadh location.

As the nodes are free from running virtual machines, we expect no service impact on the running machines within the cloud.
Oct 9, 07:29 UTC
Oct 8, 2020

No incidents reported.

Oct 7, 2020

No incidents reported.

Oct 6, 2020

No incidents reported.