CloudSigma Status

CloudSigma

All Systems Operational

Uptime over the past 90 days. View historical uptime.

Zurich Cloud Operational

90 days ago

100.0 % uptime

Today

Geneva Cloud Operational

90 days ago

100.0 % uptime

Today

San Jose Cloud Operational

90 days ago

100.0 % uptime

Today

Washington DC Cloud Operational

90 days ago

100.0 % uptime

Today

Manila Cloud Operational

90 days ago

99.98 % uptime

Today

Honolulu Cloud Operational

90 days ago

100.0 % uptime

Today

Perth Cloud Operational

90 days ago

100.0 % uptime

Today

Frankfurt Cloud Operational

90 days ago

100.0 % uptime

Today

Riyadh Cloud Operational

90 days ago

100.0 % uptime

Today

Dublin Cloud Operational

90 days ago

100.0 % uptime

Today

Tokyo Cloud Operational

90 days ago

100.0 % uptime

Today

Melbourne Cloud Operational

90 days ago

100.0 % uptime

Today

Manila 2 Cloud Operational

90 days ago

100.0 % uptime

Today

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

CloudSigma [FRA] Storage Cluster Upgrade Aug 15, 08:00-09:30 UTC

ANNOUNCEMENT:
CloudSigma would like to inform you that we are planning to do scheduled maintenance of our storage cluster in the Frankfurt cloud location. The maintenance aims to upgrade the software version of the storage cluster. All scheduled tasks are expected to take 1 hour and 30 minutes in total.

All support activities will be conducted under direct supervision by CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on running VMs, so no actions are required from your end.
Posted on Aug 4, 20:55 UTC

CloudSigma [ZRH] Storage Cluster Maintenance Aug 15, 09:30-10:30 UTC

CloudSigma would like to inform you that we are planning a scheduled maintenance of our storage cluster in the Zurich cloud location. The maintenance aims to upgrade the software version of the storage cluster. All scheduled tasks are expected to take 5 hours in total.

All support activities will be conducted under direct supervision by CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on running VMs, so no actions are required from your end.
Posted on Aug 4, 20:25 UTC

[RUH] Network Maintenance Aug 21, 11:00-14:00 UTC

CloudSigma would like to inform you that we are planning to perform scheduled maintenance of our Network infrastructure in the Riyadh cloud location. More precisely, we will upgrade the OS version of our core routers.

All support activities will be conducted under direct supervision by CloudSigma’s DevOps staff.

IMPACT:
During the maintenance, a short interruption in the public network may occur while the traffic gets re-routed. The scheduled works are going to take no longer than 5 hours.

Contacts:
If you have any questions in regards to this email, please contact our support department via our live chat at https://ruh.cloudsigma.com/ and/or email support@cloudsigma.com
Posted on Aug 11, 12:49 UTC

Past Incidents

Aug 15, 2020

No incidents reported today.

Aug 14, 2020

[MNL2] Storage Cluster Maintenance

Completed - CloudSigma would like to inform you that we performed the scheduled maintenance of our storage cluster in the Manila 2 cloud location. The maintenance aimed to upgrade the software version of the storage cluster. All scheduled tasks took 35 minutes in total.

All support activities were being conducted under direct supervision by CloudSigma’s DevOps staff.

IMPACT:
There was no impact on running VMs, so no actions were required from your end.
Aug 14, 11:36 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 14, 11:00 UTC

Scheduled - CloudSigma would like to inform you that we are planning to do scheduled maintenance of our storage cluster in the Manila 2 cloud location. The maintenance aims to upgrade the software version of the storage cluster. All scheduled tasks are expected to take 1 hour and 30 minutes in total.

All support activities will be conducted under direct supervision by CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on running VMs, so no actions are required from your end.

While it is important for CloudSigma to perform maintenance such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience for our customers. We appreciate your patience and welcome any feedback.
Aug 5, 03:03 UTC

[GVA] Storage Cluster Maintenance

Completed - CloudSigma would like to inform you that we performed the scheduled maintenance of our storage cluster in the Geneva cloud location. The maintenance aimed to upgrade the software version of the storage cluster. All scheduled tasks took 30 minutes in total.

All support activities were being conducted under direct supervision by CloudSigma’s DevOps staff.

IMPACT:
There was no impact on running VMs, so no actions were required from your end.
Aug 14, 07:32 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 14, 07:00 UTC

Scheduled - CloudSigma would like to inform you that we are planning to do scheduled maintenance of our storage cluster in the Geneva cloud location. The maintenance aims to upgrade the software version of the storage cluster. All scheduled tasks are expected to take 1 hour and 30 minutes in total.

All support activities will be conducted under direct supervision by CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on running VMs, so no actions are required from your end.

While it is important for CloudSigma to perform maintenance such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience for our customers. We appreciate your patience and welcome any feedback.
Aug 4, 20:52 UTC

Aug 13, 2020

[RUH] Storage Cluster Upgrade

Completed - CloudSigma would like to inform you that planned storage maintenance in the Riyadh cloud location was successfully concluded. The software version of the storage cluster was upgraded with success. All scheduled tasks took 2 hours in total.

All support activities were conducted under direct supervision by CloudSigma’s DevOps staff.

IMPACT:
There was no impact on running VMs or any other storage operations.

While it is important for CloudSigma to perform maintenances to ensure the quality of our services, we do everything possible to minimize any inconvenience for our customers. We appreciate your patience and welcome any feedback.
Aug 13, 19:25 UTC

In progress - CloudSigma would like to inform you that the Storage Cluster maintenance will be extended with 30 minutes.
Aug 13, 18:43 UTC

Scheduled - CloudSigma would like to inform you that we are planning to do scheduled maintenance of our storage cluster in the Riyadh cloud location. The maintenance aims to upgrade the software version of the storage cluster. All scheduled tasks are expected to take 1 hour and 30 minutes in total.

All support activities will be conducted under direct supervision by CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on running VMs, so no actions are required from your end.

While it is important for CloudSigma to perform maintenance such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience for our customers. We appreciate your patience and welcome any feedback.

Contacts:
If you have any questions in regards to this email, please contact our support department via our live chat at https://ruh.cloudsigma.com/ui and/or email support@cloudsigma.com
Aug 6, 08:05 UTC

[MNL] Storage Cluster Upgrade

Completed - CloudSigma would like to inform you that planned storage maintenance in the Manila cloud location was successfully concluded. The software version of the storage cluster was upgraded with success. All scheduled tasks took 1 hour and 30 minutes in total.

All support activities were conducted under direct supervision by CloudSigma’s DevOps staff.

IMPACT:
There was no impact on running VMs or any other storage operations.

While it is important for CloudSigma to perform maintenances to ensure the quality of our services, we do everything possible to minimize any inconvenience for our customers. We appreciate your patience and welcome any feedback.
Aug 13, 15:29 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 13, 14:00 UTC

Scheduled - CloudSigma would like to inform you that we are planning to do scheduled maintenance of our storage cluster in the Manila cloud location. The maintenance aims to upgrade the software version of the storage cluster. All scheduled tasks are expected to take 1 hour and 30 minutes in total.

All support activities will be conducted under direct supervision by CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on running VMs, so no actions are required from your end.

While it is important for CloudSigma to perform maintenance such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience for our customers. We appreciate your patience and welcome any feedback.
Aug 6, 17:48 UTC

[TYO] Storage Cluster Maintenance

Completed - CloudSigma would like to inform you that we successfully performed the scheduled maintenance of our storage cluster in the Tokyo cloud location. The maintenance aimed to upgrade the software version of the storage cluster. All scheduled tasks took 1 hours and 30 minutes in total.

All support activities were being conducted under direct supervision by CloudSigma’s DevOps staff.

IMPACT:
There was no impact on running VMs, so no actions were required from your end.
Aug 13, 12:42 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 13, 11:00 UTC

Scheduled - CloudSigma would like to inform you that we are planning to do scheduled maintenance of our storage cluster in the Tokyo cloud location. The maintenance aims to upgrade the software version of the storage cluster. All scheduled tasks are expected to take 2 hours and 30 minutes in total.

All support activities will be conducted under direct supervision by CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on running VMs, so no actions are required from your end.

While it is important for CloudSigma to perform maintenance such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience for our customers. We appreciate your patience and welcome any feedback.

Subscribe for free email or SMS alerts of outages & maintenances at https://tyo.status.cloudsigma.com/
Aug 5, 01:50 UTC

Aug 12, 2020

[DUB] Storage Cluster Upgrade

Completed - CloudSigma would like to inform you that we have successfully completed the planned maintenance of our storage cluster in Dublin. The maintenance works aimed to upgrade the software version of the storage cluster. All scheduled tasks took 80 minutes in total.

All support activities were conducted under direct supervision by CloudSigma’s DevOps staff.

IMPACT:
No impact was observed on running VMs, nor any other running storage-related operations.
Aug 12, 20:49 UTC

Scheduled - CloudSigma would like to inform you that we are planning to do scheduled maintenance of our storage cluster in the Dublin cloud location. The maintenance aims to upgrade the software version of the storage cluster. All scheduled tasks are expected to take 1 hour and 30 minutes in total.

All support activities will be conducted under direct supervision by CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on running VMs, so no actions are required from your end.

Contacts:
If you have any questions in regards to this email, please contact our support department via our live chat at https://ec.servecentric.com/ui and/or email support@cloudsigma.com
Aug 5, 11:46 UTC

[PER] Storage Cluster Upgrade

Completed - CloudSigma would like to inform you that we successfully completed the scheduled maintenance of our storage cluster in the Perth cloud location. The maintenance aimed to upgrade the software version of the storage cluster. All scheduled tasks took 1 hour in total.

All support activities were being conducted under direct supervision by CloudSigma’s DevOps staff.

IMPACT:
There was no impact on already running VMs, or other storage operations.
Aug 12, 15:39 UTC

Scheduled - CloudSigma would like to inform you that we are planning to do scheduled maintenance of our storage cluster in the Perth cloud location. The maintenance aims to upgrade the software version of the storage cluster. All scheduled tasks are expected to take 1 hour and 30 minutes in total.

All support activities will be conducted under direct supervision by CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on running VMs, so no actions are required from your end.
Aug 6, 09:20 UTC

[MEL] Storage Cluster Upgrade

Completed - CloudSigma would like to inform you that we successfully completed the scheduled maintenance of our storage cluster in the Melbourne cloud location. The maintenance aimed to upgrade the software version of the storage cluster. All scheduled tasks took 1 hour in total.

All support activities were being conducted under direct supervision by CloudSigma’s DevOps staff.

IMPACT:
There was no impact on already running VMs, or other storage operations.
Aug 12, 12:08 UTC

Scheduled - CloudSigma would like to inform you that we are planning to do scheduled maintenance of our storage cluster in the Melbourne cloud location. The maintenance aims to upgrade the software version of the storage cluster. All scheduled tasks are expected to take 1 hour and 30 minutes in total.

All support activities will be conducted under direct supervision by CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on running VMs, so no actions are required from your end.
Aug 6, 08:37 UTC

Aug 11, 2020

[HNL] Storage Cluster Maintenance

Completed - CloudSigma would like to inform you that planned storage maintenance in the Honolulu cloud location was successfully concluded. The software version of the storage cluster was upgraded with success. All scheduled tasks took 1 hour in total.

All support activities were conducted under direct supervision by CloudSigma’s DevOps staff.

IMPACT:
There was no impact on running VMs or any other storage operations.

While it is important for CloudSigma to perform maintenances to ensure the quality of our services, we do everything possible to minimize any inconvenience for our customers. We appreciate your patience and welcome any feedback.
Aug 11, 14:39 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 11, 13:00 UTC

Scheduled - CloudSigma would like to inform you that we are planning to do scheduled maintenance of our storage cluster in the Honolulu cloud location. The maintenance aims to upgrade the software version of the storage cluster. All scheduled tasks are expected to take 1 hour and 30 minutes in total.

All support activities will be conducted under direct supervision by CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on running VMs, so no actions are required from your end.

While it is important for CloudSigma to perform maintenance such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience for our customers. We appreciate your patience and welcome any feedback.
Aug 4, 22:05 UTC

CloudSigma [SJC] Storage Cluster Maintenance

Completed - CloudSigma would like to inform you that the planned storage maintenance in the San Jose cloud location was successfully completed. The software version of the storage cluster has been successfully upgraded. All scheduled tasks took 2 hours and 30 minutes in total.

All support activities were conducted under direct supervision by CloudSigma’s DevOps staff.

IMPACT:
There was no impact on already running VMs, or other storage operations.

While it is important for CloudSigma to perform maintenance such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience for our customers. We appreciate your patience and welcome any feedback.
Aug 11, 13:40 UTC

Update - CloudSigma would like to inform you that the maintenance will be extended with 60 minutes.
Aug 11, 12:29 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 11, 11:00 UTC

Scheduled - ANNOUNCEMENT:
CloudSigma would like to inform you that we are planning a scheduled maintenance of our storage cluster in the San Jose cloud location. The maintenance aims to upgrade the software version of the storage cluster. All scheduled tasks are expected to take 1 hour and 30 minutes in total.

All support activities will be conducted under direct supervision by CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on running VMs, so no actions are required from your end.
Aug 4, 19:40 UTC

CloudSigma [WDC] Storage Cluster Maintenance

Completed - CloudSigma would like to inform you that planned storage maintenance in the Washington DC cloud location was successfully completed. The software version of the storage cluster has been successfully upgraded. All scheduled tasks took 1 hour and 20 minutes in total.

All support activities will be conducted under direct supervision by CloudSigma’s DevOps staff.

IMPACT:
There was no impact on running VMs, so no actions are required from your end.
Aug 11, 08:23 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 11, 07:00 UTC

Scheduled - ANNOUNCEMENT:
CloudSigma would like to inform you that we are planning a scheduled maintenance of our storage cluster in the Washington cloud location. The maintenance aims to upgrade the software version of the storage cluster. All scheduled tasks are expected to take 1 hour and 30 minutes in total.

All support activities will be conducted under direct supervision by CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on running VMs, so no actions are required from your end.
Aug 4, 19:26 UTC

Aug 10, 2020

No incidents reported.

Aug 9, 2020

No incidents reported.

Aug 8, 2020

No incidents reported.

Aug 7, 2020

[RUH] Network Maintenance Stage 2

Completed - CloudSigma would like to inform you that Stage 2 of the scheduled maintenance of our Network infrastructure in Riyadh has been completed. The actual maintenance took 6 hours and 10 minutes.

All support activities were conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
During the maintenance, an interruption in the public network occurred for a few minutes.

While it is important for CloudSigma to perform maintenance such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.
Aug 7, 17:13 UTC

Update - CloudSigma would like to inform you that the Network maintenance will be extended with 30 minutes.

The expected completion time now is 17:30 UTC / 20:30 AST.
Aug 7, 17:01 UTC

Update - CloudSigma would like to inform you that the Network maintenance will be extended with one hour.

The expected completion time now is 17:00 UTC / 20:00 AST.
Aug 7, 15:48 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 11:00 UTC

Scheduled - CloudSigma would like to inform you that we are planning to perform scheduled maintenance of our Network infrastructure in the Riyadh cloud location. More precisely, we will upgrade the OS version of our core routers.

All support activities will be conducted under direct supervision by CloudSigma’s DevOps staff.

IMPACT:
During the maintenance, a short interruption in the public network may occur while the traffic gets re-routed. The scheduled works are going to take no longer than 5 hours.

While it is important for CloudSigma to perform maintenance such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.

Subscribe for free email or SMS alerts of outages & maintenances at https://ruh.status.cloudsigma.com/.

Contacts:
If you have any questions in regards to this email, please contact our support department via our live chat at https://ruh.cloudsigma.com/ and/or email support@cloudsigma.com
Jul 31, 16:03 UTC

Aug 6, 2020

No incidents reported.

Aug 5, 2020

No incidents reported.

Aug 4, 2020

No incidents reported.

Aug 3, 2020

No incidents reported.

Aug 2, 2020

[HNL] Emergency Network Maintenance

Completed - The scheduled maintenance has been completed.
Aug 2, 02:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 1, 16:00 UTC

Scheduled - CloudSigma would like to inform you that we are planning to perform an emergency maintenance of our Network infrastructure of the Honolulu cloud.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
Please note that there may be a very brief disruption of Internet connectivity as traffic automatically reroutes within the DRFortress network infrastructure. The actual maintenance is scheduled to take no longer than 10 hours in total.

While it is important for CloudSigma to perform maintenance such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.

Subscribe for free email or SMS alerts of outages & maintenances at https://hnl.status.cloudsigma.com/.
Aug 1, 01:22 UTC

[RUH] Emergency Network Maintenance

Completed - The scheduled maintenance has been completed.
Aug 2, 01:34 UTC

Update - CloudSigma would like to inform you that one of our internet service providers for the Riyadh cloud location, have carried out the planned maintenance of their network and is now completed.

The actual works scheduled took 2 hours in total.

All support activities were conducted under the direct supervision of CloudSigma’s Support and Operations staff.

IMPACT:
During this time frame, an interruption was expected to occur in the public networking for all running virtual machines, for about 30 minutes.
Aug 2, 01:33 UTC

Update - CloudSigma would like to inform you that the maintenance is being extended with 30 minutes and updates will be provided as necessary.
Aug 2, 00:58 UTC

Update - CloudSigma would like to inform you that the maintenance is being extended with 30 minutes and updates will be provided as necessary.
Aug 2, 00:28 UTC

Update - CloudSigma would like to inform you that the maintenance is being extended with 30 minutes and updates will be provided as necessary.
Aug 2, 00:05 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 1, 23:00 UTC

Scheduled - CloudSigma would like to inform you that one of our internet service providers for the Riyadh cloud location, are to perform a planned maintenance of their network. The actual works are scheduled to take 1 hour in total.

All support activities will be conducted under the direct supervision of CloudSigma’s Support and Operations staff.

IMPACT:
During this time frame, an interruption is expected to occur in the public networking for all running virtual machines, for about 30 minutes.

While it is important such maintenance works to be performed, to ensure the quality of our services, we do everything possible to minimize the inconvenience to our customers.
We appreciate your patience and welcome any feedback.

Subscribe for free email or SMS alerts of outages & maintenances at https://ruh.status.cloudsigma.com/.

Contacts:
If you have any questions in regard to this email, please contact our support department via our live chat https://ruh.cloudsigma.com/ui/ and/or email support@cloudsigma.com.
Aug 1, 15:02 UTC

Aug 1, 2020

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