CloudSigma Status

CloudSigma

All Systems Operational

Uptime over the past 90 days. View historical uptime.

Zurich Cloud Operational

90 days ago

99.96 % uptime

Today

Geneva Cloud Operational

90 days ago

100.0 % uptime

Today

San Jose Cloud Operational

90 days ago

100.0 % uptime

Today

Washington DC Cloud Operational

90 days ago

100.0 % uptime

Today

Manila Cloud Operational

90 days ago

100.0 % uptime

Today

Honolulu Cloud Operational

90 days ago

99.99 % uptime

Today

Perth Cloud Operational

90 days ago

100.0 % uptime

Today

Frankfurt Cloud Operational

90 days ago

100.0 % uptime

Today

Riyadh Cloud Operational

90 days ago

99.99 % uptime

Today

Dublin Cloud Operational

90 days ago

100.0 % uptime

Today

Tokyo Cloud Operational

90 days ago

100.0 % uptime

Today

Melbourne Cloud Operational

90 days ago

99.97 % uptime

Today

Manila 2 Cloud Operational

90 days ago

100.0 % uptime

Today

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

[MEL] WebApp Maintenance Feb 27, 10:00-11:00 UTC

CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our WebApp for the Melbourne cloud location. The actual works are planned to take no longer than 1 hour in total. During that time, we will deploy a patch, which will fix some minor issues currently observed in the WebApp.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
We expect no impact on WebApp availability and accessibility, but it might be unable to load for a few minutes after the deployment.
Posted on Feb 20, 12:16 UTC

[PER] WebApp Maintenance Feb 27, 12:00-13:00 UTC

CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our WebApp for the Perth cloud location. The actual works are planned to take no longer than 1 hour in total. During that time, we will deploy a patch, which will fix some minor issues currently observed in the WebApp.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
We expect no impact on WebApp availability and accessibility, but it might be unable to load for a few minutes after the deployment.
Posted on Feb 20, 12:29 UTC

[HNL] WebApp Maintenance Feb 28, 09:00-10:00 UTC

CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our WebApp for the Honolulu cloud location. The actual works are planned to take no longer than 1 hour in total. During that time, we will deploy a patch, which will fix some minor issues currently observed in the WebApp.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
We expect no impact on WebApp availability and accessibility, but it might be unable to load for a few minutes after the deployment.
Posted on Feb 20, 13:06 UTC

Past Incidents

Feb 22, 2020

No incidents reported today.

Feb 21, 2020

No incidents reported.

Feb 20, 2020

[ZRH] Database Maintenance

Completed - CloudSigma would like to inform you that we performed scheduled maintenance of the database in the Zurich cloud location. The actual works took 30 minutes in total.

All support activities were conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There was no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, the database was restarted and lost connection with our API for about a second.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.

Subscribe for free email or SMS alerts of outages & maintenances at https://zrh.status.cloudsigma.com/.

Contacts:
If you have any questions in regards to this email, please contact our support department via our live chat at https://zrh.cloudsigma.com/ui and/or email support@cloudsigma.com
Feb 20, 19:27 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 20, 19:00 UTC

Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of database in the Zurich cloud location. The actual works are planned to take no longer than 1 hour in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, our database will be restarted and will lose connection with our API for up to 10 seconds.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.

Subscribe for free email or SMS alerts of outages & maintenances at https://zrh.status.cloudsigma.com/

Contacts:
If you have any questions in regards to this email, please contact our support department via our live chat at https://direct.zrh.cloudsigma.com/ui/ and/or email support@cloudsigma.com
Feb 11, 16:53 UTC

[RUH] Database maintenance

Completed - CloudSigma would like to inform you that we performed scheduled maintenance of the database in the Riyadh cloud location. The actual works took 30 minutes in total.

All support activities were conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There was no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, the database was restarted and lost connection with our API for about a second.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.

Subscribe for free email or SMS alerts of outages & maintenances at https://ruh.status.cloudsigma.com/.

Contacts:
If you have any questions in regards to this email, please contact our support department via our live chat at https://ruh.cloudsigma.com/ui and/or email support@cloudsigma.com
Feb 20, 17:46 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 20, 17:01 UTC

Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of the database in the Riyadh cloud location. The actual works are planned to take no longer than 1 hour in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, our database will be restarted and will lose connection with our API for up to 10 seconds.
Feb 17, 15:14 UTC

[SJC] Database Maintenance

Completed - CloudSigma would like to inform you that we performed scheduled maintenance of the database in the San Jose cloud location. The actual works took 25 minutes in total.

All support activities were conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There was no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, our database was restarted and lost connection with our API for about 2 seconds.
Feb 20, 13:40 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 20, 13:01 UTC

Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of database in the San Jose cloud location. The actual works are planned to take no longer than 1 hour in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, our database will be restarted and will lose connection with our API for up to 10 seconds.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.

Subscribe for free email or SMS alerts of outages & maintenances at https://sjc.status.cloudsigma.com/

Contacts:
If you have any questions in regards to this email, please contact our support department via our live chat at https://direct.sjc.cloudsigma.com/ui/ and/or email support@cloudsigma.com
Feb 11, 16:35 UTC

[MNL] Database Maintenance

Completed - CloudSigma would like to inform you that we performed scheduled maintenance of the database in the Manila cloud location. The actual works took 25 minutes in total.

All support activities were conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There was no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, our database was restarted and lost connection with our API for about 2 seconds.
Feb 20, 12:40 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 20, 12:00 UTC

Scheduled - CloudSigma would like to inform you that we are planning to perform scheduled maintenance of the database in the Manila cloud location. The actual works are planned to take no longer than 1 hour in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, our database will be restarted and will lose connection with our API for up to 10 seconds.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.

Contacts:
If you have any questions in regards to this email, please contact our support department via our live chat at https://mnl.cloudsigma.com/ui/ and/or email support@cloudsigma.com
Feb 17, 11:47 UTC

[HNL] Database Maintenance

Completed - CloudSigma would like to inform you that we performed scheduled maintenance of the database in the Honolulu cloud location. The actual works took 10 minutes in total.

All support activities were conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There was no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, our database was restarted and lost connection with our API for about 2 seconds.
Feb 20, 09:37 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 20, 09:15 UTC

Scheduled - CloudSigma would like to inform you that we are planning to perform scheduled maintenance of the database in the Honolulu cloud location. The actual works are planned to take no longer than 1 hour in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, our database will be restarted and will lose connection with our API for up to 10 seconds.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.

Contacts:
If you have any questions in regards to this email, please contact our support department via our live chat at https://hnl.cloudsigma.com/ui/ and/or email support@cloudsigma.com
Feb 20, 09:00 UTC

[WDC] Database Maintenance

Completed - CloudSigma would like to inform you that we performed scheduled maintenance of the database in the Washington DC cloud location. The actual works took 37 minutes in total.

All support activities were conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There was no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, our database was restarted and lost connection with our API for less than 1 second.
Feb 20, 08:56 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 20, 08:01 UTC

Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of database in the Washington DC cloud location. The actual works are planned to take no longer than 1 hour in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, our database will be restarted and will lose connection with our API for up to 10 seconds.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.

Subscribe for free email or SMS alerts of outages & maintenances at https://wdc.status.cloudsigma.com/

Contacts:
If you have any questions in regards to this email, please contact our support department via our live chat at https://direct.wdc.cloudsigma.com/ui/ and/or email support@cloudsigma.com
Feb 11, 16:28 UTC

Feb 19, 2020

[DUB] Database Maintenance

Completed - CloudSigma would like to inform you that we performed scheduled maintenance of the database in the Dublin cloud location. The actual works took 20 minutes in total.

All support activities were conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There was no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, the database was restarted and lost connection with our API for about a second.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.

Subscribe for free email or SMS alerts of outages & maintenances at https://statuscloud.servecentric.com/.

Contacts:
If you have any questions in regards to this email, please contact our support department via our live chat at https://ec.servecentric.com/ and/or email support@cloudsigma.com
Feb 19, 20:18 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 20:00 UTC

Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of database in the Dublin cloud location. The actual works are planned to take no longer than 1 hour in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, our database will be restarted and will lose connection with our API for up to 10 seconds.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.

Subscribe for free email or SMS alerts of outages & maintenances at https://statuscloud.servecentric.com/.

Contacts:
If you have any questions in regards to this email, please contact our support department via our live chat at http://direct.ec.servecentric.com/ and/or email support@cloudsigma.com
Feb 11, 16:03 UTC

[GVA] Database Maintenance

Completed - CloudSigma would like to inform you that we performed scheduled maintenance of the database in the Geneva cloud location. The actual works took 1 hour in total.

All support activities were conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There was no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, the database was restarted and lost connection with our API for about a second.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.

Subscribe for free email or SMS alerts of outages & maintenances at https://gva.status.cloudsigma.com/.

Contacts:
If you have any questions in regards to this email, please contact our support department via our live chat at https://gva.cloudsigma.com/ and/or email support@cloudsigma.com
Feb 19, 20:09 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 19:00 UTC

Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of database in the Geneva cloud location. The actual works are planned to take no longer than 1 hour in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, our database will be restarted and will lose connection with our API for up to 10 seconds.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.

Subscribe for free email or SMS alerts of outages & maintenances at https://gva.status.cloudsigma.com/

Contacts:
If you have any questions in regards to this email, please contact our support department via our live chat at https://direct.gva.cloudsigma.com/ui/ and/or email support@cloudsigma.com
Feb 11, 16:43 UTC

[PER] Database Maintenance

Completed - CloudSigma would like to inform you that we performed scheduled maintenance of the database in the Perth cloud location. The actual works took 10 minutes in total.

All support activities were conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There was no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, the database was restarted and lost connection with our API for about a second.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.

Contacts:
If you have any questions in regards to this email, please contact our support department via our live chat at https://per.cloudsigma.com/ and/or email support@cloudsigma.com
Feb 19, 12:22 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 12:00 UTC

Scheduled - CloudSigma would like to inform you that we are planning to perform scheduled maintenance of the database in the Perth cloud location. The actual works are planned to take no longer than 1 hour in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, our database will be restarted and will lose connection with our API for up to 10 seconds.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.

Contacts:
If you have any questions in regards to this email, please contact our support department via our live chat at https://per.cloudsigma.com/ and/or email support@cloudsigma.com
Feb 12, 08:57 UTC

[MEL] Database Maintenance

Completed - CloudSigma would like to inform you that we performed scheduled maintenance of the database in the Melbourne cloud location. The actual works took 10 minutes in total.

All support activities were conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:

There was no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, our database was restarted and lost connection with our API for less than 1 second.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.

Contacts:
If you have any questions in regards to this email, please contact our support department via our live chat at https://mel.cloudsigma.com/ and/or email support@cloudsigma.com
Feb 19, 10:41 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 10:01 UTC

Scheduled - CloudSigma would like to inform you that we are planning to perform scheduled maintenance of the database in the Melbourne cloud location. The actual works are planned to take no longer than 1 hour in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, our database will be restarted and will lose connection with our API for up to 10 seconds.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.

Contacts:
If you have any questions in regards to this email, please contact our support department via our live chat at https://mel.cloudsigma.com/ and/or email support@cloudsigma.com.
Feb 12, 09:21 UTC

Feb 18, 2020

[FRA] Database Maintenace

Completed - The scheduled maintenance has been completed.
Feb 18, 20:09 UTC

Verifying - The database maintenance in our Frankfurt cloud was completed with success. The efforts were aimed at optimizing the performance of the database in terms of speed, stability, and availability. The maintenance was completed with minimal loss of connectivity between the API and the database.
Feb 18, 20:09 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 19:00 UTC

Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of database in the Frankfurt cloud location. The actual works are planned to take no longer than 1 hour in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, our database will be restarted and will lose connection with our API for up to 10 seconds.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.

Subscribe for free email or SMS alerts of outages & maintenances at https://fra.status.cloudsigma.com/

Contacts:
If you have any questions in regards to this email, please contact our support department via our live chat at https://direct.fra.cloudsigma.com/ui/ and/or email support@cloudsigma.com
Feb 11, 16:15 UTC

[TYO] Database Maintenance

Completed - CloudSigma would like to inform you that we performed scheduled maintenance of a database in the Tokyo cloud location. The actual works took 1 minute in total.

All support activities were conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There was no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, our database was restarted and lost connection with our API for up to 10 seconds.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.

Contacts:
If you have any questions in regards to this email, please contact our support department via our live chat at https://direct.tyo.cloudsigma.com/ui/ and/or email support@cloudsigma.com
Feb 18, 12:56 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 11:00 UTC

Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of database in the Tokyo cloud location. The actual works are planned to take no longer than 1 hour in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, our database will be restarted and will lose connection with our API for up to 10 seconds.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.

Subscribe for free email or SMS alerts of outages & maintenances at https://tyo.status.cloudsigma.com/.

Contacts:
If you have any questions in regards to this email, please contact our support department via our live chat at https://direct.tyo.cloudsigma.com/ui/ and/or email support@cloudsigma.com
Feb 11, 16:22 UTC

Feb 17, 2020

CloudSigma [MNL2] Database Maintenance Announcement

Completed - CloudSigma would like to inform you that the planned maintenance of our database in the Manila2 cloud location has been successfully completed. The actual works took 26 minutes in total.

All support activities were conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There was no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, our database was restarted and lost connection with the API for about a second.
Feb 17, 13:03 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 17, 12:00 UTC

Scheduled - ANNOUNCEMENT:
CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of database in the Manila2 cloud location. The actual works are planned to take no longer than 1 hour in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, our database will be restarted and will lose connection with our API for up to 10 seconds.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.
Feb 11, 16:32 UTC

Feb 16, 2020

[ZRH] WebApp Degraded performance

Resolved - CloudSigma would like to inform you that the user interface of Zurich cloud location is accessible and fully functional.
Feb 16, 03:33 UTC

Investigating - CloudSigma would like to inform you that we are currently experiencing issues with our WebApp in Zurich.

Our DevOps team is working on restoring the normal operation of the user interface. There is no impact on the customer's virtual machines or other cloud infrastructure.
Feb 16, 03:09 UTC

Feb 15, 2020

No incidents reported.

Feb 14, 2020

No incidents reported.

Feb 13, 2020

No incidents reported.

Feb 12, 2020

No incidents reported.

Feb 11, 2020

No incidents reported.

Feb 10, 2020

No incidents reported.

Feb 9, 2020

No incidents reported.

Feb 8, 2020

No incidents reported.

Related