CloudSigma
All Systems Operational
Uptime over the past 90 days. View historical uptime.
Zurich Cloud ? Operational
90 days ago
99.98 % uptime
Today
Geneva Cloud ? Operational
90 days ago
99.98 % uptime
Today
San Jose Cloud ? Operational
90 days ago
100.0 % uptime
Today
Washington DC Cloud ? Operational
90 days ago
100.0 % uptime
Today
Manila Cloud ? Operational
90 days ago
100.0 % uptime
Today
Honolulu Cloud ? Operational
90 days ago
100.0 % uptime
Today
Perth Cloud ? Operational
90 days ago
100.0 % uptime
Today
Frankfurt Cloud ? Operational
90 days ago
100.0 % uptime
Today
Riyadh Cloud ? Operational
90 days ago
99.98 % uptime
Today
Dublin Cloud ? Operational
90 days ago
100.0 % uptime
Today
Tokyo Cloud ? Operational
90 days ago
100.0 % uptime
Today
Melbourne Cloud ? Operational
90 days ago
100.0 % uptime
Today
Manila 2 Cloud ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage

No incidents or maintenance related to this downtime.

Scheduled Maintenance
[ZRH] ISP Maintenance Nov 25, 01:00-05:00 UTC
CloudSigma would like to inform you that one of our internet service providers, for the Zurich cloud location, is going to perform planned maintenance of their network. The actual works are scheduled to take 4 hours in total. During the maintenance, our provider will be increasing the network stability, by performing software upgrades of the equipment.

IMPACT:
In the 4 hours’ time window, the internet connectivity on that line might be stopped for about an hour. This will not affect our customers, as the traffic will be rerouted through one of our backup lines. A brief interruption is expected to occur during the rerouting process.

While it is important such maintenance to be performed to ensure the quality of our services, we do everything possible to minimize any inconvenience for our customers. We appreciate your patience and welcome any feedback.

Subscribe for free email or SMS alerts of outages & maintenances at https://zrh.status.cloudsigma.com/.

Contacts:
If you have any questions in regard to this email, please contact our support department via our live chat https://zrh.cloudsigma.com/ui/ and/or email support@cloudsigma.com.
Posted on Nov 13, 14:48 UTC
Past Incidents
Nov 19, 2019

No incidents reported today.

Nov 18, 2019

No incidents reported.

Nov 17, 2019

No incidents reported.

Nov 16, 2019

No incidents reported.

Nov 15, 2019

No incidents reported.

Nov 14, 2019
[SJC] Storage Cluster Maintenance
Completed - The maintenance works were concluded with success.
Our storage cluster was updated with the latest software. This upgrade will help improve the stability and performance capabilities of the storage in our San Jose cloud infrastructure.
Nov 14, 14:03 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 07:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to do scheduled maintenance of our storage cluster in the San Jose cloud location. The maintenance aims to to upgrade our storage cluster software, making it more reliable. All scheduled tasks are expected to take 6 hours in total.

All support activities will be conducted under direct supervision by CloudSigma’s DevOps staff.

IMPACT:
During the maintenance, customers may experience a degraded performance of our storage cluster.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience for our customers. We appreciate your patience and welcome any feedback.
Nov 7, 22:22 UTC
Nov 13, 2019

No incidents reported.

Nov 12, 2019
CloudSigma [HNL] Network Maintenance
Completed - CloudSigma would like to inform you that one of our internet service providers in Honolulu cloud location performed the network maintenance successfully. The actual works took 6 hours in total. During the maintenance, our provider upgraded the equipment in order to add network capacity and prevent future service interruptions.

IMPACT:
In the 6 hours’ time window, the internet connectivity on that line was stopped for about an hour. This did not affect our customers, as the traffic was rerouted through one of our backup lines. A brief interruption occurred during the rerouting process.

While it is important such maintenance to be performed to ensure the quality of our services, we do everything possible to minimize any inconvenience for our customers. We appreciate your patience and welcome any feedback.

Subscribe for free email or SMS alerts of outages & maintenances at https://hnl.status.cloudsigma.com/.

Contacts:
If you have any questions in regard to this email, please contact our support department via our live chat https://hnl.cloudsigma.com/ui/ and/or email support@cloudsigma.com.
Nov 12, 16:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 10:01 UTC
Scheduled - ANNOUNCEMENT:
CloudSigma would like to inform you that one of our internet service providers, for the Honolulu cloud location, is going to perform planned maintenance of their network. The actual works are scheduled to take 6 hours in total. During the maintenance, our provider will upgrade the equipment in order to add network capacity and prevent future service interruptions.

IMPACT:
In the 6 hours’ time window, the internet connectivity on that line might be stopped for about an hour. This will not affect our customers, as the traffic will be rerouted through one of our backup lines. A brief interruption is expected to occur during the rerouting process.
Nov 11, 12:17 UTC
Nov 11, 2019
[NHL] API Server Maintenance
Completed - CloudSigma would like to inform you that the scheduled maintenance of our API server has been completed. The maintenance aimed to make our API server resistant against the MDS vulnerabilities. The actual works took 1 hour in total.

All support activities were conducted under direct supervision by CloudSigma’s DevOps staff.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers were unable to perform calls to the API, directly or through the web interface (panel) for about 15 minutes. Also, a brief interruption on the web interface itself occurred.

While it is important for CloudSigma to perform maintenance such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience for our customers. We appreciate your patience and welcome any feedback.

Subscribe for free email or SMS alerts of outages & maintenances at https://hnl.status.cloudsigma.com/.

Contacts:
If you have any questions in regards to this email, please contact our support department via our live chat at https://hnl.cloudsigma.com/ui/ and/or email support@cloudsigma.com
Nov 11, 15:58 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 15:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform scheduled maintenance of our API server in the Honolulu cloud location. The actual works are planned to take no longer than 1 hour in total and aims to make our API server resistant against the MDS vulnerabilities.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface (panel) for about 15 minutes. Also, a brief interruption on the web interface may occur.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.
Nov 4, 16:55 UTC
Nov 10, 2019

No incidents reported.

Nov 9, 2019

No incidents reported.

Nov 8, 2019

No incidents reported.

Nov 7, 2019

No incidents reported.

Nov 6, 2019
[HNL] Storage Maintenance
Completed - CloudSigma would like to inform you that the maintenance has been completed successfully.
Nov 6, 09:32 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 5, 18:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform scheduled maintenance of our storage cluster in the Honolulu cloud location. The maintenance aims to upgrade our storage cluster software, making it more reliable and stable against the MDS vulnerabilities.

All support activities will be conducted under direct supervision by CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on running VMs, so no actions are required on your part.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience for our customers. We appreciate your patience and welcome any feedback.

Subscribe for free email or SMS alerts of outages & maintenances at https://hnl.cloudsigma.statuspage.io/
Nov 1, 11:19 UTC
Nov 5, 2019
[MNL2] CloudSigma: Storage Cluster Upgrade
Completed - CloudSigma would like to inform you that the scheduled maintenance of the Storage cluster in our Manila2 cloud location has been successfully completed. The actual maintenance took 2 hours.

All support activities were conducted under direct supervision by CloudSigma’s DevOps staff.

IMPACT:
There was no impact on running VMs, so no actions were required on your part.
Nov 5, 15:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 5, 12:00 UTC
Scheduled - CloudSigma would like to inform you that we will be performing scheduled maintenance works in the Storage cluster in our Manila2 cloud location. The actual maintenance is expected to take no longer than 2 hours in total. During this time frame, we will upgrade our storage cluster software, making it more reliable and stable.

IMPACT:
The maintenance works are not going to have any impact on any running services.

All support activities will be conducted under direct supervision by CloudSigma’s Operations staff.

While it is important for CloudSigma to perform maintenance such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience for our customers. We appreciate your patience and welcome any feedback.
Oct 30, 21:53 UTC
[WDC] CloudSigma: Storage Cluster Upgrade
Completed - CloudSigma would like to inform you that the maintenance has been completed successfully.
Nov 5, 09:17 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 5, 07:00 UTC
Scheduled - CloudSigma would like to inform you that we will be performing scheduled maintenance works in the Storage cluster in our Washington cloud location. The actual maintenance is expected to take no longer than 2 hours in total. During this time frame, we will upgrade our storage cluster software, making it more reliable and stable.

IMPACT:
The maintenance works are not going to have any impact on any running services.

All support activities will be conducted under direct supervision by CloudSigma’s Operations staff.

While it is important for CloudSigma to perform maintenance such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience for our customers. We appreciate your patience and welcome any feedback.
Oct 30, 21:35 UTC
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