CloudSigma Status

Oct `13`, `2026`

[JHB] Storage Cluster Maintenance - Stage 2

Completed - CloudSigma would like to inform you that the planned maintenance of our storage cluster, in the Johor cloud location, was completed successfully. The maintenance aimed to perform software and OS upgrades on all servers sustaining the cluster.

IMPACT:
During the maintenance work, there was no impact on running VMs, nor on the cloud performance.
Oct 13, 13:49 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 07:00 UTC

Scheduled - CloudSigma would like to inform you that we are planning to do scheduled maintenance of our storage cluster in the Johor cloud location. The maintenance aims to perform software and OS upgrades on all servers sustaining the cluster.

IMPACT:
There will be no service impact, except a slight increase in the I/O operations.
Oct 8, 21:17 UTC

[GVA] PaaS Panel Unavailable

Resolved - CloudSigma would like to inform you that the PaaS panel is available again.

Thank you for your patience & understanding.
Oct 13, 06:21 UTC

Investigating - CloudSIgma would like to inform you that we are facing an issue with the PaaS panel being unavailable. Operations is looking into the matter.

We appologies for the inconvenience caused, and we thank you for your patience and understanding.
Oct 12, 12:50 UTC

Oct `12`, `2026`

[DUS] API Server Maintenance

Completed - CloudSigma would like to inform you that the scheduled maintenance of our API server has been completed.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers were unable to perform calls to the API, directly or through the web interface (panel) for about 5 minutes. Also, a brief interruption of the web interface occurred.
Oct 12, 18:54 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 18:00 UTC

Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Düsseldorf cloud location.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 5minutes. Also, a brief interruption of the web interface may occur.
Oct 5, 23:33 UTC

[JHB] Storage Cluster Maintenance - Stage 1

Completed - CloudSigma would like to inform you that the planned maintenance of our storage cluster, in the Johor cloud location, was completed successfully. The maintenance aimed to perform software and OS upgrades on all servers sustaining the cluster.

IMPACT:
During the maintenance work, there was no impact on running VMs, nor on the cloud performance.
Oct 12, 16:45 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 07:00 UTC

Scheduled - CloudSigma would like to inform you that we are planning to do scheduled maintenance of our storage cluster in the Johor cloud location. The maintenance aims to perform software and OS upgrades on all servers sustaining the cluster.

IMPACT:
There will be no service impact, except a slight increase in the I/O operations.
Oct 8, 21:10 UTC

[CRK] API Server Maintenance

Completed - CloudSigma would like to inform you that the scheduled maintenance of our API server has been completed.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers were unable to perform calls to the API, directly or through the web interface (panel) for about 5 minutes. Also, a brief interruption of the web interface occurred.
Oct 12, 16:24 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 12:00 UTC

Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Clark cloud location.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 5 minutes. Also, a brief interruption of the web interface may occur.
Oct 5, 23:47 UTC

[JHB] API Server Maintenance

Completed - CloudSigma would like to inform you that the scheduled maintenance of our API server has been completed.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers were unable to perform calls to the API, directly or through the web interface (panel) for about 5 minutes. Also, a brief interruption of the web interface occurred.
Oct 12, 15:33 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 13:00 UTC

Scheduled - CloudSigma would like to inform you that we are planning to perform scheduled maintenance of our API server in the Johor cloud location.

IMPACT:
There will be no impact on already existing/running customers’ virtual machines, hosts, network accessibility, and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface, for about 5 minutes. Also, a brief interruption of the web interface may occur.
Oct 12, 09:41 UTC

Oct `11`, `2026`

No incidents reported.

Oct `10`, `2026`

[MNL2] Unavailable hosts

Resolved - We would like to inform you that the issues with the MNL2 cloud have been resolved. We restored power to our racks, and all servers are up and running.

Due to the nature and duration of the incident, we had to power-cycle numerous VMs so they could reestablish connections to their drives on the storage cluster.

Please check your VMs from inside their operating systems, and let us know if you face any issues with them.
Oct 10, 08:31 UTC

Identified - CloudSigma would like to inform you that we have identified the root cause of the incident. The previously reported host unavailability is due to a power outage. A technical team is currently on-site and actively working to resolve the issue and restore power.
We will provide another update as soon as more information becomes available.
Oct 10, 06:28 UTC

Update - We would like to inform you that the issue continues, and our team is working on identifying the root cause of the problem. We will keep you informed of any updates on the matter.
Oct 10, 05:15 UTC

Investigating - CloudSigma would like to inform you that currently, we are experiencing an issue affecting some of our compute hosts in the Manila 2 cloud location. The running machines remain operational, but they may show as "unavailable," which could prevent actions such as stopping, starting, or cloning them. Our administrators are working to resolve it as soon as possible.
Oct 10, 04:07 UTC

Oct `9`, `2026`

[GVA][FRA] ISP Network Maintenance

Completed - CloudSigma would like to inform you that one of our internet service providers for the Geneva and Frankfurt cloud locations has completed its scheduled maintenance.

IMPACT:
During this time frame, the traffic was rerouted through one of our other lines. No impact was experienced on running virtual machines, hosts, private network accessibility, and/or any other running services.
Oct 9, 01:52 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 04:00 UTC

Scheduled - CloudSigma would like to inform you that one of our internet service providers, for the Geneva and Frankfurt cloud locations is going to perform a planned maintenance on their network. During the maintenance, our provider will carry out infrastructure upgrades to enhance network capacity.

IMPACT:
During this time frame, the traffic will be rerouted through one of our other lines. No impact is expected on running virtual machines, hosts, private network accessibility and/or any other running services.
Oct 2, 13:45 UTC

Oct `8`, `2026`

[RUH] API Server Maintenance

Completed - CloudSigma would like to inform you that the scheduled maintenance of our API server has been completed.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers were unable to perform calls to the API, directly or through the web interface (panel) for about 5 minutes. Also, a brief interruption of the web interface occurred.
Oct 8, 20:16 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 17:00 UTC

Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Riyadh cloud location.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 5 minutes. Also, a brief interruption of the web interface may occur.
Oct 1, 17:22 UTC

Oct `7`, `2026`

[GVA][FRA] ISP Network Maintenance

Completed - CloudSigma would like to inform you that one of our upstream Internet Service Providers (ISPs), in Geneva and Frankfurt, successfully performed maintenance of their network infrastructure.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services.
Oct 7, 22:01 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 05:00 UTC

Scheduled - CloudSigma would like to inform you that one of our internet service providers, for the Geneva and Frankfurt cloud locations, is going to perform a planned maintenance of their network. During the maintenance, our provider will carry out infrastructure upgrades to enhance network capacity.

IMPACT:
During this time frame, the traffic will be rerouted through one of our other lines. No impact is expected on running virtual machines, hosts, private network accessibility and/or any other running services.
Oct 1, 23:25 UTC

[DUS] Storage Cluster Maintenance - Stage 3

Completed - CloudSigma would like to inform you that the planned maintenance of our storage cluster, in the Düsseldorf cloud location, was completed successfully.

IMPACT:
During the maintenance work, there was no impact on running VMs, nor on the cloud performance.
Oct 7, 21:48 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 07:00 UTC

Scheduled - CloudSigma would like to inform you that we are planning to do scheduled maintenance of our storage cluster in the Düsseldorf cloud location. The maintenance aims to perform software upgrades and OS upgrades on all servers sustaining the cluster.

IMPACT:
There will be no service impact, except a slight increase in the I/O operations.
Oct 6, 16:08 UTC

Oct `6`, `2026`

[DUS] Storage Cluster Maintenance - Stage 2

Completed - CloudSigma would like to inform you that the planned maintenance of our storage cluster, in the Düsseldorf cloud location was completed. The maintenance aimed to perform software upgrades and OS upgrades on all servers sustaining the cluster.

IMPACT:
During the maintenance work, there was no impact on running VMs, nor on the cloud performance.
Oct 6, 16:02 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 6, 07:00 UTC

Scheduled - CloudSigma would like to inform you that we are planning to do scheduled maintenance of our storage cluster in the Düsseldorf cloud location. The maintenance aims to perform software upgrades and OS upgrades on all servers sustaining the cluster.

IMPACT:
There will be no service impact, except a slight increase in the I/O operations.
Sep 29, 00:17 UTC

[GVA][FRA] ISP Network Maintenance

Completed - CloudSigma would like to inform you that one of our internet service providers for the Geneva and Frankfurt cloud locations have completed their scheduled maintenance.

IMPACT:
During this time frame, the traffic was rerouted through one of our other lines. No impact was experienced on running virtual machines, hosts, private network accessibility, and/or any other running services.
Oct 6, 06:17 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 6, 04:00 UTC

Scheduled - CloudSigma would like to inform you that one of our internet service providers, for the Geneva and Frankfurt cloud locations is going to perform a planned maintenance on their network. During the maintenance, our provider will carry out infrastructure upgrades to enhance network capacity.

IMPACT:
During this time frame, the traffic will be rerouted through one of our other lines. No impact is expected on running virtual machines, hosts, private network accessibility and/or any other running services.
Oct 2, 13:41 UTC

Oct `5`, `2026`

[DUS] Storage Cluster Maintenance - Stage 1

Completed - CloudSigma would like to inform you that the planned maintenance of our storage cluster, in the Düsseldorf cloud location, was completed successfully. The maintenance aimed to perform software upgrades and OS upgrades on all servers sustaining the cluster.

IMPACT:
During the maintenance work, there was no impact on running VMs, nor on the cloud performance.
Oct 5, 21:01 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 5, 07:00 UTC

Scheduled - CloudSigma would like to inform you that we are planning to do scheduled maintenance of our storage cluster in the Düsseldorf cloud location. The maintenance aims to perform software upgrades and OS upgrades on all servers sustaining the cluster.

IMPACT:
There will be no service impact, except a slight increase in the I/O operations.
Sep 28, 00:39 UTC

[TYO] API Server Maintenance

Completed - CloudSigma would like to inform you that the scheduled maintenance of our API server has been completed.

IMPACT:
There was no impact on existing customers’ virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers were unable to make calls to the API, directly or through the web interface (panel), for about 5 minutes. Also, a brief interruption of the web interface occurred.
Oct 5, 12:26 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 5, 07:30 UTC

Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Tokyo cloud location.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 5 minutes. Also, a brief interruption of the web interface may occur.
Oct 1, 17:10 UTC

[MNL] Packet loss

Resolved - CloudSigma would like to inform you that the observed packet loss in the international traffic to our MNL cloud is no longer present. The network was stabilized over the weekend, and for the last couple of days, the connection has been stable with no losses from outside the Philippines.

Please excuse us for the inconvenience caused.
Oct 5, 09:46 UTC

Identified - Cloudsigma would like to inform you that we are currently experiencing network connectivity issues affecting our Manila location. There is packet loss, which slows down connectivity to and from the MNL cloud.

The issue was traced to some of the external traces/routes used by our upstream providers. We are in direct communication with them and actively working on restoring the connectivity.

We apologize for any inconvenience this may cause and appreciate your patience.
Oct 2, 08:01 UTC

Oct `4`, `2026`

No incidents reported.

Oct `3`, `2026`

No incidents reported.

Oct `2`, `2026`

Oct `1`, `2026`

No incidents reported.

Sep `30`, `2026`

Sep `29`, `2026`

[FRA] Hardware Maintenance

Completed - CloudSigma would like to inform you that the planned hardware maintenance in the Frankfurt cloud location, was completed successfully. This maintenance was related to the Frankfurt cloud migration we announced last week

IMPACT:
During the maintenance work, there was no impact on running VMs, nor on the cloud performance
Sep 29, 23:41 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 29, 08:00 UTC

Scheduled - CloudSigma would like to inform you that we are planning to perform hardware maintenance at our Frankfurt cloud location. This maintenance is related to the Frankfurt cloud migration we announced earlier this week. Due to unforeseen circumstances, the migration was not completed as initially planned; the work will continue on Tuesday, September 29th, 2026.

IMPACT:
There will be no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services.
Sep 26, 17:53 UTC

[CAI] API Server Maintenance

Completed - CloudSigma would like to inform you that the scheduled maintenance of our API server has been completed.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers were unable to perform calls to the API, directly or through the web interface (panel) for about 5 minutes. Also, a brief interruption of the web interface occurred.
Sep 29, 19:35 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 29, 17:00 UTC

Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Cairo cloud location.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 5 minutes. Also, a brief interruption of the web interface may occur.
Sep 22, 23:28 UTC

[DUB] Unavailable PaaS panel

Resolved - We would like to inform you that the issues with the PaaS panel have been resolved.

The service panel is loading fine, and the services can be managed by the end users normally. Please note that during the issue with the control panel accessibility, all environments in PaaS remained running and worked without disruption.
Sep 29, 13:16 UTC

Investigating - CloudSigma would like to inform you that we are currently experiencing issues with the PaaS in the Dublin Cloud location.

The PaaS panel in our WebApp is not accessible. We are working on restoring its availability.

Please accept our sincere apologies for any inconvenience caused. Our Operations teams are working on resolving the situation.
Sep 29, 06:49 UTC

[PER] API Server Maintenance

Completed - CloudSigma would like to inform you that the scheduled maintenance of our API server has been completed.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility, and/or any other running services. During the maintenance, customers were unable to perform calls to the API, directly or through the web interface (panel), for about 5 minutes. Also, a brief interruption of the web interface occurred.
Sep 29, 12:58 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 29, 12:00 UTC

Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Perth cloud location.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 5 minutes. Also, a brief interruption of the web interface may occur.
Sep 22, 23:18 UTC

[WDC] API Server Maintenance

Completed - Alpha3 Cloud would like to inform you that the scheduled maintenance of our API server has been completed.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility, and/or any other running services. During the maintenance, customers were unable to perform calls to the API, directly or through the web interface (panel) for about 5 minutes. Also, a brief interruption of the web interface occurred.
Sep 29, 09:02 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 29, 08:01 UTC

Scheduled - Alpha3 Cloud would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Washington DC cloud location.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 5 minutes. Also, a brief interruption of the web interface may occur.
Sep 22, 00:51 UTC

Status Page per location

Related

Scheduled Maintenance

[WDC] Storage Cluster Maintenance - Stage 1 Oct 19, 2026 07:00-16:00 UTC

[WDC] Network Maintenance Oct 19, 2026 08:00-15:00 UTC

[GVA][FRA] ISP Network Maintenance Oct 20, 2026 04:00-07:00 UTC

[WDC] Storage Cluster Maintenance - Stage 2 Oct 20, 2026 07:00-16:00 UTC

[WDC] Network Maintenance 2 Oct 20, 2026 08:00-15:00 UTC

[DUB] API Server Maintenance Oct 20, 2026 19:00-21:00 UTC

Past Incidents

Oct 13, 2026

Oct 12, 2026

Oct 11, 2026

Oct 10, 2026

Oct 9, 2026

Oct 8, 2026

Oct 7, 2026

Oct 6, 2026

Oct 5, 2026

Oct 4, 2026

Oct 3, 2026

Oct 2, 2026

Oct 1, 2026

Sep 30, 2026

Sep 29, 2026

[WDC] Storage Cluster Maintenance - Stage 1 Oct `19`, `2026` `07:00`-`16:00` UTC

[WDC] Network Maintenance Oct `19`, `2026` `08:00`-`15:00` UTC

[GVA][FRA] ISP Network Maintenance Oct `20`, `2026` `04:00`-`07:00` UTC

[WDC] Storage Cluster Maintenance - Stage 2 Oct `20`, `2026` `07:00`-`16:00` UTC

[WDC] Network Maintenance 2 Oct `20`, `2026` `08:00`-`15:00` UTC

[DUB] API Server Maintenance Oct `20`, `2026` `19:00`-`21:00` UTC

Oct `13`, `2026`

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Oct `11`, `2026`

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Sep `29`, `2026`