CloudSigma

Status Page per location

Switzerland, Zurich Status Page

Switzerland, Geneva Status Page

Germany, Frankfurt Status Page

Germany, Dusseldorf Status Page

Australia, Perth Status Page

Ireland, Dublin Status Page

Japan, Tokyo Status Page

Philippines, Manila Status Page

Philippines, Clark Status Page

Philippines, Manila-2 Status Page

Saudi Arabia, Riyadh Status Page

United States, Honolulu Status Page

United States, Washington DC Status Page

Egypt, Cairo Status Page

Malaysia, Johor Bahru Status Page

Mexico, Monterey Status Page

[DUB] Power Maintenance
Update - CloudSigma would like to inform you that due to project delays the ongoing Data Center maintenance of our infrastructure in the Dublin cloud location will be extended to the end of 2026-05-28.

IMPACT:
There will be no impact on any of the existing servers, drives, or networking, as our equipment has the required level of redundancy.
Apr 15, 2026 - 14:31 UTC
Update - CloudSigma would like to inform you that the ongoing Data Center maintenance of our infrastructure in the Dublin cloud location will be extended to the end of 2026-04-24."

IMPACT:
There will be no impact on any of the existing servers, drives, or networking, as our equipment has the required level of redundancy.
Mar 20, 2026 - 08:18 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 23, 2026 - 00:00 UTC
Scheduled - CloudSigma would like to inform you that we are going to perform a scheduled Data Center maintenance of our infrastructure in the Dublin cloud location. During the maintenance, the Servecentric Data Centre facility will upgrade its Utility Supplies. The maintenance will last from 2026-01-23 to the end of 2026-03-26.

IMPACT:
There will be no impact on any of the existing servers, drives, or networking, as our equipment has the required level of redundancy.
Jan 23, 2026 00:00 - Apr 24, 2026 00:00 UTC
Uptime over the past 90 days. View historical uptime.
Zürich Cloud Operational
90 days ago
100.0 % uptime
Today
Geneva Cloud Operational
90 days ago
100.0 % uptime
Today
Frankfurt Cloud Operational
90 days ago
100.0 % uptime
Today
Dusseldorf Cloud Operational
90 days ago
100.0 % uptime
Today
San Jose Cloud Operational
90 days ago
100.0 % uptime
Today
Washington DC Cloud Operational
90 days ago
100.0 % uptime
Today
Honolulu Cloud Operational
90 days ago
100.0 % uptime
Today
Perth Cloud Operational
90 days ago
100.0 % uptime
Today
Riyadh Cloud Operational
90 days ago
100.0 % uptime
Today
Dublin Cloud Operational
90 days ago
100.0 % uptime
Today
Tokyo Cloud Operational
90 days ago
100.0 % uptime
Today
Manila Cloud Operational
90 days ago
99.95 % uptime
Today
Manila 2 Cloud Operational
90 days ago
100.0 % uptime
Today
Clark Cloud Operational
90 days ago
100.0 % uptime
Today
London Cloud Operational
90 days ago
100.0 % uptime
Today
Cairo cloud Operational
90 days ago
99.91 % uptime
Today
Izmir Cloud Operational
90 days ago
99.77 % uptime
Today
Monterrey Cloud Operational
90 days ago
99.66 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

[RUH] Hardware Maintenance Apr 20, 2026 16:00-17:00 UTC

CloudSigma would like to inform you that we are planning to perform hardware maintenance at our Riyadh cloud location. During the maintenance, we will be replacing faulty drives within the cluster.

IMPACT:
There will be no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services.
Posted on Apr 16, 2026 - 20:20 UTC

[MTY] Hardware Maintenance Apr 22, 2026 15:00-16:00 UTC

CloudSigma would like to inform you that we are planning to perform hardware maintenance at our Monterrey cloud location. During the maintenance, we will be replacing a faulty drive from our infrastructure.

IMPACT:
There will be no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services.
Posted on Apr 15, 2026 - 01:41 UTC

[ZRH][GVA][FRA] ISP Network Maintenance Apr 22, 2026 21:00 - Apr 23, 2026 04:00 UTC

CloudSigma would like to inform you that one of our internet service providers, for the Zurich, Geneva and Frankfurt cloud locations, is going to perform a planned maintenance of their network.

IMPACT:
During this time frame, the traffic will be rerouted through one of our other lines. No impact is expected on running virtual machines, hosts, private network accessibility and/or any other running services.
Posted on Apr 15, 2026 - 01:20 UTC

[ZRH][GVA][FRA] ISP Network Maintenance Apr 23, 2026 21:00 - Apr 24, 2026 04:00 UTC

CloudSigma would like to inform you that one of our internet service providers, for the Zurich, Geneva and Frankfurt cloud locations, is going to perform a planned maintenance of their network.

IMPACT:
During this time frame, the traffic will be rerouted through one of our other lines. No impact is expected on running virtual machines, hosts, private network accessibility and/or any other running services.
Posted on Apr 16, 2026 - 02:23 UTC

[CRK] Data Center Maintenance Apr 25, 2026 00:00-10:00 UTC

CloudSigma would like to inform you that we are going to perform a scheduled Data Center maintenance of our infrastructure in the Clark cloud location. During the maintenance, we will conduct preventive maintenance activities within the Data Center infrastructure.

IMPACT:
There will be no impact on any of the existing servers, drives, or networking, as our equipment has the required level of redundancy.
Posted on Apr 17, 2026 - 03:42 UTC
Apr 19, 2026

No incidents reported today.

Apr 18, 2026
[CRK] Power Maintenance
Completed - CloudSigma would like to inform you that the power maintenance of our infrastructure in the Clark cloud location was completed successfully. During the maintenance, the medium-voltage power meter and related components in the facility’s electrical system were replaced.


IMPACT:
There was no impact on any of the existing servers, drives, or networking, as our equipment has the required level of redundancy.
Apr 18, 12:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 00:00 UTC
Scheduled - CloudSigma would like to inform you that we are going to perform a scheduled Power maintenance of our infrastructure in the Clark cloud location. During the maintenance, we will replace the medium-voltage power meter and related components in the facility’s electrical system to ensure accurate measurements and maintain reliability.

IMPACT:
There will be no impact on any of the existing servers, drives, or networking, as our equipment has the required level of redundancy.
Apr 11, 12:42 UTC
Apr 17, 2026

No incidents reported.

Apr 16, 2026
[DUB] Hardware maintenance
Completed - CloudSigma would like to inform you that the planned hardware maintenance in the Dublin cloud location, was completed successfully.

IMPACT:
During the maintenance work, there was no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services.
Apr 16, 19:51 UTC
Update - CloudSigma would like to let you know that the work is taking more time than expected. As such, the maintenance will be extended by an additional hour.

IMPACT:
There will be no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services.
Apr 16, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 18:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform hardware maintenance at our Dublin cloud location.

IMPACT:
There will be no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services.
Apr 9, 03:06 UTC
Apr 15, 2026
[GVA][ZRH] Degraded API Performance
Resolved - CloudSigma would like to inform you that the API performance issues in the Zurich and Geneva cloud locations have now been resolved. During the incident, users may have experienced issues with API operations, as well as virtual machines getting stuck in stopping or starting states, and instances appearing as unavailable.

If you continue to experience any issues, please do not hesitate to report them to our support team. We apologize for any inconvenience caused.
Apr 15, 13:56 UTC
Identified - CloudSigma would like to inform you that the API performance issue in the ZRH cloud location has been resolved.
During the incident, users may have experienced issues with API operations, as well as virtual machines getting stuck in stopping or starting states, and instances appearing as unavailable.

We are still working on resolving a separate issue affecting the GVA location.

We apologize for any inconvenience caused.
Apr 15, 11:46 UTC
Investigating - CloudSigma would like to inform you that we are facing a performance issue with the API in the GVA & ZRH cloud locations. Users may experience interruptions and VMs going in and out of availability.

Our Operations Team is looking into the matter. We apologize for any inconvenience caused.
Apr 15, 06:28 UTC
Apr 14, 2026
[ZRH] API Server Maintenance
Completed - CloudSigma would like to inform you that the scheduled maintenance of our API server has been completed.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers were unable to perform calls to the API, directly or through the web interface (panel) for about 15 minutes. Also, a brief interruption of the web interface occurred.
Apr 14, 18:12 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 17:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Zurich cloud location.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 15 minutes. Also, a brief interruption of the web interface may occur.
Apr 7, 02:54 UTC
[RUH] Emergency Hardware Maintenance
Completed - CloudSigma would like to inform you that the emergency hardware maintenance in the Riyadh cloud location was completed successfully. The maintenance aimed at replacing faulty drives within the hardware sustaining the cloud location.

IMPACT:
During the maintenance work, there was no impact on running VMs, nor on the cloud performance.
Apr 14, 17:35 UTC
Update - CloudSigma would like to inform you that the emergency hardware maintenance at our Riyadh cloud location has been extended by an additional hour. During the maintenance, we will be replacing faulty drives within the hardware sustaining the cloud location.
Apr 14, 17:10 UTC
Update - CloudSigma would like to inform you that the emergency hardware maintenance at our Riyadh cloud location has been extended by an additional hour. During the maintenance, we will be replacing faulty drives within the hardware sustaining the cloud location.
Apr 14, 16:32 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 15:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform an emergency hardware maintenance at our Riyadh cloud location. During the maintenance, we will be replacing faulty drives within the hardware sustaining the cloud location.

IMPACT:
There will be no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services.
Apr 14, 10:49 UTC
[ZRH][GVA][FRA] ISP Network Maintenance
Completed - CloudSigma would like to inform you that one of our upstream Internet Service Providers (ISPs) in Zurich, Geneva & Frankfurt successfully performed maintenance of their network infrastructure.

IMPACT:
There was no interruption of the network connectivity during the maintenance, as the traffic was automatically rerouted through our backup provider.
Apr 14, 04:32 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 22:00 UTC
Scheduled - CloudSigma would like to inform you that one of our internet service providers, for the Zurich, Geneva and Frankfurt cloud locations, is going to perform a planned maintenance of their network.

IMPACT:
During this time frame, the traffic will be rerouted through one of our other lines. No impact is expected on running virtual machines, hosts, private network accessibility and/or any other running services.
Apr 6, 02:04 UTC
Apr 13, 2026
[MNL] Network Issue
Resolved - Cloudsigma would like to inform you that the network connectivity issues affecting the Manila location have been resolved. All services are operating normally.

We appreciate your patience during this incident.
Apr 13, 19:14 UTC
Investigating - Cloudsigma would like to inform you that we are currently experiencing network connectivity issues affecting our Manila location. As a result, WebApp and virtual machines within this network may be intermittently unreachable.

Our teams are actively working on mitigation measures to restore normal service. We will continue to monitor the situation closely and provide updates as more information becomes available.

We apologize for any inconvenience this may cause and appreciate your patience.
Apr 13, 16:04 UTC
Apr 12, 2026

No incidents reported.

Apr 11, 2026

No incidents reported.

Apr 10, 2026
[CAI] Unavailable WebApp
Resolved - CloudSigma would like to inform you that the issue affecting the CAI location has been fully resolved and network connectivity has been restored.

We apologize for any inconvenience and appreciate your patience.
Apr 10, 00:57 UTC
Identified - CloudSigma would like to inform you that the issue affecting the CAI location is related to an upstream ISP connectivity problem which may lead to limited or unavailable access to the platform, including the WebApp and API (UI/MI).

Our team is actively working to restore normal routing and connectivity as soon as possible.

We will continue to provide updates as more information becomes available.

We apologize for any inconvenience and appreciate your patience.
Apr 9, 23:53 UTC
Investigating - CloudSigma would like to inform you that currently, we are experiencing an issue with the availability of the web application in our Cairo location. Not all running services and machines are impacted by this issue.

Our administrators are working to resolve it as soon as possible.
Apr 9, 23:32 UTC
Apr 9, 2026
[CAI] Unavailable WebApp
Resolved - This notification was sent by mistake to all of our customers. Please accept our apologies for the inconvenience.
Apr 9, 23:34 UTC
Investigating - CloudSigma would like to inform you that currently, we are experiencing an issue with the availability of the web application in our Cairo location. Not all running services and machines are impacted by this issue.

Our administrators are working to resolve it as soon as possible.
Apr 9, 23:32 UTC
[RUH] Power Maintenance
Completed - CloudSigma would like to inform you that the scheduled Power system maintenance of our infrastructure in the Riyadh cloud location has been cancelled and will not be performed.

IMPACT:
There will be no impact on any of the existing servers, drives, or networking.

We appreciate your understanding and apologize for any inconvenience this change may have caused. Please feel free to reach out if you have any questions.
Apr 9, 13:22 UTC
Scheduled - CloudSigma would like to inform you that we are going to perform a scheduled Power system maintenance of our infrastructure in the Riyadh cloud location.

IMPACT:
There will be no impact on any of the existing servers, drives, or networking, as our equipment has the required level of redundancy.
Apr 7, 20:13 UTC
[DUB] Network Maintenance
Completed - CloudSigma would like to inform you that the scheduled Network maintenance in our Dublin cloud was successfully completed.

IMPACT:
No interruption or degraded performance was observed during the maintenance of the network infrastructure.
Apr 9, 13:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 08:13 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our Network infrastructure of the Dublin cloud. More precisely, we will perform a router upgrade to patch the router's OS.

IMPACT:
There will be no impact on already existing/running customers’ virtual machines, hosts, network accessibility, and/or any other running services.
Apr 4, 21:54 UTC
Apr 8, 2026
[WDC] Network Maintenance
Completed - Alpha3 Cloud would like to inform you that the scheduled Network maintenance in our Washington DC cloud was successfully completed.

IMPACT:
No interruption or degraded performance was observed during the maintenance of the network infrastructure.
Apr 8, 13:20 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 11:00 UTC
Scheduled - Alpha3 Cloud would like to inform you that we are planning to perform a scheduled maintenance of our Network infrastructure of the Washington DC cloud. More precisely, we will perform a router upgrade to patch the router's OS.

IMPACT:
There will be no impact on already existing/running customers’ virtual machines, hosts, network accessibility, and/or any other running services.
Apr 2, 02:19 UTC
[HNL] Network Maintenance
Completed - CloudSigma would like to inform you that the scheduled Network maintenance in our Honolulu cloud was successfully completed.

IMPACT:
No interruption or degraded performance was observed during the maintenance of the network infrastructure.
Apr 8, 09:24 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 08:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our Network infrastructure of the Honolulu cloud. More precisely, we will perform a router upgrade to patch the router's OS.

IMPACT:
There will be no impact on already existing/running customers’ virtual machines, hosts, network accessibility, and/or any other running services.
Apr 2, 02:17 UTC
Apr 7, 2026
[MTY] Network Maintenance
Completed - CloudSigma would like to inform you that the scheduled Network maintenance in our Monterrey cloud was successfully completed.

IMPACT:
No interruption or degraded performance was observed during the maintenance of the network infrastructure.
Apr 7, 16:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 7, 13:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our Network infrastructure in the Monterrey cloud. More precisely, we will be updating the routers supporting the cloud.

IMPACT:
There will be no impact on already existing/running virtual machines, hosts, network accessibility, and/or any other running services.
Mar 31, 11:29 UTC
[PER] Network Maintenance
Completed - CloudSigma would like to inform you that the scheduled Network maintenance in our Perth cloud was successfully completed.

IMPACT:
No interruption or degraded performance was observed during the maintenance of the network infrastructure.
Apr 7, 12:05 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 7, 10:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our Network infrastructure of the Perth cloud. More precisely, we will be updating one of the routers sustaining the cloud.

IMPACT:
During this time frame, the traffic will be rerouted through one of our other lines. No impact is expected on running virtual machines, hosts, private network accessibility and/or any other running services.
Mar 31, 11:35 UTC
Apr 6, 2026
[TYO] Network Maintenance
Completed - CloudSigma would like to inform you that the scheduled Network maintenance in our Tokyo cloud was successfully completed.

IMPACT:
No interruption or degraded performance was observed during the maintenance of the network infrastructure.
Apr 6, 14:16 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 6, 12:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our Network infrastructure of the Tokyo cloud. More precisely, we will perform a router upgrade to patch the router's OS.

IMPACT:
There will be no impact on already existing/running customers’ virtual machines, hosts, network accessibility, and/or any other running services.
Mar 29, 21:48 UTC
[CRK] Network maintenance
Completed - CloudSigma would like to inform you that the scheduled Network maintenance in our Clark cloud was successfully completed.

IMPACT:
No interruption or degraded performance was observed during the maintenance of the network infrastructure.
Apr 6, 10:29 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 6, 08:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our Network infrastructure of the Clark cloud. More precisely, we will perform a router upgrade to patch the router's OS.

IMPACT:
There will be no impact on already existing/running customers’ virtual machines, hosts, network accessibility, and/or any other running services.
Mar 29, 23:14 UTC
Apr 5, 2026

No incidents reported.

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