We would like to inform you that the issues with the MNL2 cloud have been resolved. We restored power to our racks, and all servers are up and running.
Due to the nature and duration of the incident, we had to power-cycle numerous VMs so they could reestablish connections to their drives on the storage cluster.
Please check your VMs from inside their operating systems, and let us know if you face any issues with them.
Posted Oct 10, 2026 - 08:31 UTC
Identified
CloudSigma would like to inform you that we have identified the root cause of the incident. The previously reported host unavailability is due to a power outage. A technical team is currently on-site and actively working to resolve the issue and restore power. We will provide another update as soon as more information becomes available.
Posted Oct 10, 2026 - 06:28 UTC
Update
We would like to inform you that the issue continues, and our team is working on identifying the root cause of the problem. We will keep you informed of any updates on the matter.
Posted Oct 10, 2026 - 05:15 UTC
Investigating
CloudSigma would like to inform you that currently, we are experiencing an issue affecting some of our compute hosts in the Manila 2 cloud location. The running machines remain operational, but they may show as "unavailable," which could prevent actions such as stopping, starting, or cloning them. Our administrators are working to resolve it as soon as possible.