[RUH] Hardware Maintenance

Scheduled Maintenance Report for CloudSigma

Completed

CloudSigma would like to inform you that the scheduled hardware maintenance at our Riyadh cloud location has been partially completed. While some of the planned work was successfully carried out, not all tasks could be finished during the window. The maintenance included a physical inspection of the hardware equipment in the cloud.

IMPACT:
There was no impact on customers’ virtual machines, hosts, network accessibility, or any other running services.

A new maintenance window will be announced to complete the remaining tasks.
Posted Oct 01, 2025 - 13:49 UTC

Update

CloudSigma would like to inform you that we have extended the timeframe for our hardware maintenance at our Riyadh cloud location. During the maintenance, we will perform a physical inspection of the hardware equipment in the cloud.

IMPACT:
There is still no projected impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services.
Posted Oct 01, 2025 - 12:28 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 01, 2025 - 11:00 UTC

Scheduled

CloudSigma would like to inform you that the scheduled maintenance of our API server has been completed.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers were unable to perform calls to the API, directly or through the web interface (panel) for about 5 minutes. Also, a brief interruption of the web interface occurred.
Posted Oct 01, 2025 - 07:20 UTC
This scheduled maintenance affected: Riyadh Cloud.