[RUH] Network Maintenance
Scheduled Maintenance Report for CloudSigma
Completed
CloudSigma would like to inform you that the second stage of the scheduled Network maintenance in our Riyadh cloud was completed. The goal was to replace the core switches in our infrastructure.

All support activities were conducted under direct supervision by CloudSigma’s operations staff.

IMPACT:
During the maintenance, two compute hosts encountered network issues. Тhe machines running on these compute nodes were power-cycled and brought to a proper state on stable hosts. We informed the affected customers personally. Other than that, а few short public network interruptions were observed. The actual maintenance works took a total of 11 hours.

While it is important for CloudSigma to perform maintenance such as this to ensure the quality of our services, we try to do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.
Subscribe for free email or SMS alerts of outages & maintenances at https://ruh.status.cloudsigma.com/.

Contacts:
If you have any questions in regards to this email, please contact our support department via our live chat https://ruh.cloudsigma.com/ui/ and/or email support@cloudsigma.com
Posted Jun 22, 2020 - 17:21 UTC
Update
CloudSigma would like to inform you that the network maintenance in our Riyadh cloud will be extended with 1 hour.
Posted Jun 22, 2020 - 16:03 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 22, 2020 - 06:00 UTC
Scheduled
ANNOUNCEMENT:
Due to unforeseen circumstances, we split the maintenance in two stages.
During Stage-2, we aim to complete the network devices' replacement.

IMPACT:
The anticipated duration of the scheduled activities is around 10 hours.
During the maintenance, a few short interruptions in the public networking are expected, as the traffic will be re-routed via our alternate line.

All support activities are conducted under direct supervision by CloudSigma’s operations staff.
Posted Jun 19, 2020 - 21:29 UTC
This scheduled maintenance affected: <a href="https://ruh.status.cloudsigma.com"> Riyadh Cloud</a>.