CloudSigma would like to inform you that we performed a scheduled maintenance of the database in the Clarkcloud location. The actual work took 7minutes in total.
All support activities were being conducted under the direct supervision of CloudSigma’s DevOps staff.
IMPACT: There was no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, the version of our database was upgraded and the DB was restarted. During the upgrade process, it lost connection to the API for about 5 minutes.
While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services. We do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.
Posted Apr 07, 2021 - 12:40 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 07, 2021 - 12:00 UTC
Scheduled
CloudSigma would like to inform you that we are planning to perform a scheduled software upgrade of our API server in the Clark cloud location. The work specifics will require a restart of the API server, which will cause downtime of our API. The actual works are planned to take no longer than 1 hour in total.
All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.
IMPACT: There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface (panel) for about 30 minutes. Also, a brief interruption on the web interface may occur.