[HNL] Emergency ISP Network Maintenance
Scheduled Maintenance Report for CloudSigma
Completed
CloudSigma would like to inform you, that the planned maintenance of our Network infrastructure in the Honolulu cloud, was completed successfully. During the maintenance, we applied changes to the BGP policy configuration.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
During the maintenance, no interruption of the public or private network was observed. The actual works took 5 hours in total and no unexpected events occurred.

While it is important for CloudSigma to perform maintenance such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.

If you have any questions in regards to this email, please contact our support department via our live chat https://hnl.cloudsigma.com/ui/ and/or email support@cloudsigma.com
Posted Dec 12, 2019 - 13:26 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Dec 12, 2019 - 10:01 UTC
Scheduled
CloudSigma would like to inform you that one of our internet service providers, for the Honolulu cloud location, is going to perform an emergency urgent maintenance as part of a large scale project to upgrade cards on their IP platform. The actual works are scheduled to take 4 hours in total.. This hardware replacement will mitigate an existing defect that has previously caused instances of traffic being dropped. This project will increase network reliability and avoid future network

All support activities will be conducted under the direct supervision of CloudSigma’s Support and Operations staff.

IMPACT:
Please note that there may be a brief disruption of the Internet connectivity as traffic automatically reroutes through one of our other lines.
Posted Dec 11, 2019 - 22:24 UTC
This scheduled maintenance affected: <a href="https://hnl.status.cloudsigma.com"> Honolulu Cloud</a>.