[ALL] Live chat Maintenance
Scheduled Maintenance Report for CloudSigma
Completed
CloudSigma would like to inform you that our chat service provider performed critical maintenance, which impacted the performance of Chat and Messaging. The actual works took 1 hour and 30 minutes in total.

IMPACT:
During the maintenance window, the chat service was not available for about 60 minutes. Any ongoing chats were disconnected for both agents and visitors.
Posted May 21, 2023 - 08:32 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 21, 2023 - 07:00 UTC
Scheduled
CloudSigma would like to inform you that our chat service provider is going to perform critical maintenance, which will impact the performance of Chat and Messaging. The actual works are planned to take 1 hour and 30 minutes in total.

IMPACT:
During the maintenance window, the chat service will not be available for about 60 minutes. Any ongoing chats will be disconnected for both agents and visitors.
In case you need our immediate assistance, during the above-mentioned maintenance, please email us at support@cloudsigma.com.
Posted May 14, 2023 - 05:14 UTC
This scheduled maintenance affected: Zürich Cloud, Geneva Cloud, Frankfurt Cloud, San Jose Cloud, Washington DC Cloud, Honolulu Cloud, Perth Cloud, Riyadh Cloud, Dublin Cloud, Tokyo Cloud, Manila 2 Cloud, Clark Cloud, and London Cloud.