[CAI] Unavailable WebApp

Incident Report for CloudSigma

Resolved

CloudSigma would like to inform you that the issue affecting our CAI location has been fully resolved.

We apologize for any inconvenience and appreciate your patience.
Posted Apr 01, 2026 - 21:17 UTC

Update

CloudSigma would like to inform you that the issue affecting our CAI location is still ongoing.

The issue has been identified as related to an upstream ISP connectivity problem, which is currently affecting access to the CAI location and the services hosted within it. As a result, access to services in this location is currently disrupted.

Our team is actively working to restore normal routing and connectivity as soon as possible.

We will continue to provide updates as more information becomes available.

We apologize for any inconvenience and appreciate your patience.
Posted Apr 01, 2026 - 20:32 UTC

Investigating

CloudSigma would like to inform you that currently, we are experiencing an issue with the availability of the web application in our Cairo location. Not all running services and machines are impacted by this issue.

Our administrators are working to resolve it as soon as possible.
Posted Apr 01, 2026 - 17:17 UTC
This incident affected: Cairo cloud.