[LON] PaaS Panel Performance Issues
Incident Report for CloudSigma
Resolved
CloudSigma is pleased to inform you that the issue with the PaaS at our London Cloud location has been resolved. The PaaS panel in our WebApp is working as expected. There were no impact on already running environments.

Please accept our sincere apologies for any inconvenience caused.
Posted Sep 20, 2024 - 09:21 UTC
Update
CloudSigma would like to inform you that the investigation of the issue is still ongoing.

Thank you for your understanding while we are working to resolve the issue and we again apologize for the inconvenience.
Posted Sep 20, 2024 - 05:42 UTC
Update
CloudSigma would like to inform you that the investigation of the issue is still ongoing.

Thank you for your understanding while we are working to resolve the issue and we again apologize for the inconvenience.
Posted Sep 20, 2024 - 04:12 UTC
Update
CloudSigma would like to inform you that the investigation of the issue is still ongoing.

Thank you for your understanding while we are working to resolve the issue and we again apologize for the inconvenience.
Posted Sep 19, 2024 - 22:53 UTC
Update
CloudSigma would like to inform you that the investigation of the issue is still ongoing.

Thank you for your understanding while we are working to resolve the issue and we again apologize for the inconvenience.
Posted Sep 19, 2024 - 20:35 UTC
Update
CloudSigma would like to inform you that we are still investigating the issue.

Thank you for your understanding while we are working to resolve the issue and we again apologize for the inconvenience.
Posted Sep 19, 2024 - 17:40 UTC
Investigating
CloudSigma would like to inform you that we are currently experiencing intermittent issues with accessing the PaaS User panel. Some sessions are completing successfully, while others may result in timeouts, leading to an error message.

We apologize for the inconvenience and want to assure you that our team is actively working to resolve the issue as quickly as possible. Thank you for your patience and understanding.
Posted Sep 19, 2024 - 16:31 UTC
This incident affected: London Cloud.