LiveChat Maintenance

Scheduled Maintenance Report for CloudSigma

Completed

The scheduled maintenance has been completed.

Posted Nov 15, 2015 - 06:49 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Nov 15, 2015 - 04:00 UTC

Scheduled

As part of Zopim's routine infrastructure upgrade and redundancy testing, system maintenance is scheduled for 15 November 2015.

Start: 4:00 am, Sunday, 15 Nov (UTC)
End: 6:00 am, Sunday, 15 Nov (UTC)

Impact:
During the two-hour maintenance period, you may experience partial or full service disruption on both the chat widget and dashboard.

Best case scenario: Chats will be disconnected momentarily, but they can be resumed after a refresh.
Worst case scenario: Users could be disconnected for the duration of the maintenance window. Closed chats won’t reconnect automatically

Posted Oct 16, 2015 - 20:24 UTC

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