CloudSigma
All Systems Operational
Zurich Cloud ? Operational
Miami Cloud ? Operational
San Jose Cloud ? Operational
Washington DC Cloud ? Operational
Hawaii Cloud ? Operational
Perth Cloud ? Operational
Manila Cloud ? Operational
Warsaw Cloud ? Operational
Frankfurt Cloud ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
www.cloudsigma.com (uptime)
Fetching
Past Incidents
Jun 24, 2017

No incidents reported today.

Jun 23, 2017
Completed - The maintenance was completed with success.
Jun 23, 19:07 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 23, 16:00 UTC
Scheduled - ANNOUNCEMENT:
CloudSigma would like to inform you that we will be performing a scheduled web server upgrade in our Manila cloud location.
All support activities will be conducted under the direct supervision of CloudSigma’s operations staff.

IMPACT:
There will be no impact on already existing customers’ virtual machines, hosts, network accessibility or any other running services.
Jun 20, 16:22 UTC
Completed - Maintenance was completed with success.
Jun 23, 18:29 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 23, 15:00 UTC
Scheduled - ANNOUNCEMENT:
CloudSigma would like to inform you that we will be performing a scheduled web server upgrade in our Honolulu cloud location.
All support activities will be conducted under the direct supervision of CloudSigma’s operations staff.

IMPACT:
There will be no impact on already existing customers’ virtual machines, hosts, network accessibility or any other running services.
Jun 20, 16:19 UTC
Jun 22, 2017
Completed - The maintenance was completed with success.
Jun 22, 20:20 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 22, 20:00 UTC
Scheduled - ANNOUNCEMENT:
CloudSigma would like to inform you that we will be performing a scheduled web server upgrade in our Melbourne cloud location.
All support activities will be conducted under the direct supervision of CloudSigma’s operations staff.

IMPACT:
There will be no impact on already existing customers’ virtual machines, hosts, network accessibility or any other running services.
Jun 20, 16:17 UTC
Completed - The maintenance was completed successfully.
Jun 22, 20:04 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 22, 19:00 UTC
Scheduled - ANNOUNCEMENT:
CloudSigma would like to inform you that we will be performing a scheduled web server upgrade in our Perth cloud location.
All support activities will be conducted under the direct supervision of CloudSigma’s operations staff.

IMPACT:
There will be no impact on already existing customers’ virtual machines, hosts, network accessibility or any other running services.
Jun 20, 16:14 UTC
Completed - The maintenance was completed with success.
Jun 22, 17:40 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 22, 17:00 UTC
Scheduled - ANNOUNCEMENT:
CloudSigma would like to inform you that we will be performing a scheduled web server upgrade in our Frankfurt cloud location.
All support activities will be conducted under the direct supervision of CloudSigma’s operations staff.

IMPACT:
There will be no impact on already existing customers’ virtual machines, hosts, network accessibility or any other running services.
Jun 20, 16:12 UTC
Completed - The maintenance was completed with success.
Jun 22, 16:39 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 22, 16:00 UTC
Scheduled - ANNOUNCEMENT:
CloudSigma would like to inform you that we will be performing a scheduled web server upgrade in our Zurich cloud location.
All support activities will be conducted under the direct supervision of CloudSigma’s operations staff.

IMPACT:
There will be no impact on already existing customers’ virtual machines, hosts, network accessibility or any other running services.
Jun 20, 16:10 UTC
Completed - ANNOUNCEMENT:
CloudSigma would like to inform you that the planned web server upgrade in Miami cloud location was completed successfully.
All support activities were conducted under the direct supervision of CloudSigma’s operations staff.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility or any other running services.
Jun 22, 00:59 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 22, 00:01 UTC
Scheduled - ANNOUNCEMENT:
CloudSigma would like to inform you that we will be performing a scheduled web server upgrade in our Miami cloud location.
All support activities will be conducted under the direct supervision of CloudSigma’s operations staff.

IMPACT:
There will be no impact on already existing customers’ virtual machines, hosts, network accessibility or any other running services.
Jun 20, 15:53 UTC
Jun 21, 2017
Completed - ANNOUNCEMENT:
CloudSigma would like to inform you that the planned web server upgrade in [LACATION] cloud location was completed successfully.
All support activities were conducted under the direct supervision of CloudSigma’s operations staff.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility or any other running services.
Jun 21, 23:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 21, 22:00 UTC
Scheduled - ANNOUNCEMENT:
CloudSigma would like to inform you that we will be performing a scheduled web server upgrade in our Washington DC cloud location.
All support activities will be conducted under the direct supervision of CloudSigma’s operations staff.

IMPACT:
There will be no impact on already existing customers’ virtual machines, hosts, network accessibility or any other running services.
Jun 20, 15:50 UTC
Jun 20, 2017
Resolved - The Networking issue that we have experienced is resolved. No customer data was affected during the incident and the investigation. Normal operation is restored
Jun 20, 18:15 UTC
Investigating - CloudSigma would like to inform you of a network problem we are currently experiencing in our Warsaw location.

Our System Administrators are working on it and we will update you in a timely manner.
Jun 20, 18:08 UTC
Resolved - The Networking issue that we have experienced is resolved. No customer data was affected during the incident and the investigation. Normal operation is restored
Jun 20, 18:00 UTC
Investigating - CloudSigma would like to inform you of a network problem we are currently experiencing in our Warsaw location.

Our System Administrators are working on it and we will update you in a timely manner.
Jun 20, 17:54 UTC
Completed - CloudSigma would like to inform you that the maintenance was completed with success.
Jun 20, 16:29 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 20, 16:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to do scheduled maintenance of our Storage Cluster in Warsaw. The actual maintenance is scheduled to take no longer than 1 hour in total.

All support activities will be conducted under the direct supervision of CloudSigma’s devops staff.

IMPACT:
There will be no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services.

While it is important for CloudSigma to perform maintenance such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.

Contacts:
If you have any questions in regards to this email, please contact our support department via our live chat at http://waw.cloudsigma.com/ui and/or email support@cloudsigma.com
Jun 13, 16:26 UTC
Jun 19, 2017

No incidents reported.

Jun 18, 2017

No incidents reported.

Jun 17, 2017

No incidents reported.

Jun 16, 2017
Completed - CloudSigma would like to inform you that the planning scheduled maintenance of our switches in Honolulu will be postponed. We will contact you again with the exact date and time for the new maintenance.
Jun 16, 08:37 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 07:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to do a scheduled maintenance of our switches in Honolulu. The actual maintenance is scheduled to take no longer than 3 hours in total.

All support activities will be conducted under the direct supervision of CloudSigma’s devops staff.

IMPACT:
There may be a brief interruption of the network connectivity during the maintenance up to 2 minutes, which may be observed as packet loss for running VMs. Also short interruption on the web interface may occur.

While it is important for CloudSigma to perform maintenance such as this to ensure the quality of our services, we try to do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.
Contacts:
If you have any questions in regards to this email, please contact our support department via our live chat https://hnl.cloudsigma.com/ui/# and/or email support@cloudsigma.com
Jun 12, 15:03 UTC
Completed - CloudSigma would like to inform you that the scheduled maintenance of our Storage Cluster in Zurich, Switzerland cloud location has completed. The actual maintenance took 13 hours in total.

All support activities were conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
Slightly delayed I/O operations were experienced during the maintenance. There was no additional impact on existing customer's Virtual machines.
Jun 16, 07:41 UTC
Update - CloudSigma would like to inform you that the planned scheduled maintenance of our Storage Cluster in Zurich, Switzerland cloud location is taking longer than expected. The maintenance is expected to take 7 more hours.
Jun 16, 06:05 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 18:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to do scheduled maintenance of our Storage Cluster in Zurich, Switzerland cloud location. The actual maintenance is scheduled to take not more than 12 hours in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
The Maintenance require the Storage cluster to be rebalanced and slightly delayed I/O operations are expected.
Jun 9, 10:05 UTC
Jun 14, 2017
Completed - The maintenance was concluded with success.
Jun 14, 13:58 UTC
Update - CloudSigma would like to inform you that the planned scheduled network maintenance in our Perth, Australia cloud location is taking longer than expected. The maintenance will be extended with 60 minutes.
Jun 14, 11:48 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 14, 10:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to do a scheduled network maintenance in our Perth, Australia cloud location. The actual maintenance is scheduled to take not more than 60 minutes in total.

All support activities will be conducted under the direct supervision of CloudSigma’s devops staff.

IMPACT:
There will be no impact on already existing customer’s virtual machines, hosts, network accessibility and/or any other running services.
Jun 9, 11:37 UTC
Jun 13, 2017

No incidents reported.

Jun 12, 2017
Resolved - The Networking issue that we have experienced is resolved. No customer data was affected during the incident and the investigation. Normal operation is restored
Jun 12, 21:40 UTC
Investigating - We are currently experiencing degraded network performance that is noticeable in partial or full packet loss towards and from specific locations. Our network administrators are working actively to solve the issue.
Jun 12, 21:20 UTC
Jun 11, 2017

No incidents reported.

Jun 10, 2017

No incidents reported.