CloudSigma
All Systems Operational
Zurich Cloud   ? Operational
Miami Cloud   ? Operational
San Jose Cloud   ? Operational
Washington DC Cloud   ? Operational
Hawaii Cloud   ? Operational
Perth Cloud   ? Operational
Manila Cloud   ? Operational
Warsaw Cloud   ? Operational
Frankfurt Cloud   ? Operational
Saudi Arabia Cloud   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
CloudSigma would like to inform you that we are scheduling an upgrade of our storage cluster in the Manila cloud location. The maintenance aims to upgrade the underlying software on the storage cluster. All scheduled tasks are expected to take around 5 hours in total.

All support activities will be conducted under direct supervision by CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on running VMs, so no actions are required from your end.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience for our customers. We appreciate your patience and welcome any feedback.

Contacts:
If you have any questions in regards to this email, please contact our support department via our live chat at https://per.cloudsigma.com/ui/ and/or email support@cloudsigma.com
Posted on Dec 6, 14:18 UTC
[ZRH] API Server maintenance Dec 17, 15:30-16:30 UTC
CloudSigma would like to inform you that we are planning to do scheduled maintenance of our API server in Zurich cloud location. The actual change is scheduled to take no longer than 1 hour in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on already existing customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface (panel) for about 15 minutes. Also, a brief interruption on the web interface may occur.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.
Posted on Dec 14, 19:07 UTC
[MNL] Postponed Power maintenance Dec 20, 08:00-10:00 UTC
Cloudsigma would like to inform you about a Postponed Power Maintenance we will perform. The actual maintenance is scheduled to take no longer than 2 hours in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
The maintenance is non-service affecting and clients should not experience any disturbance in the service.

While it is important for CloudSigma to perform maintenance works to ensure the quality of our services, we do everything required to minimize any possible inconvenience to our customers. We appreciate your patience and welcome any feedback.

Contacts:
If you have any questions in regards to this email, please contact our support department via our live chat at https://mnl.cloudsigma.com/ui/ and/or email support@cloudsigma.com
Posted on Dec 7, 17:16 UTC
Past Incidents
Dec 16, 2018

No incidents reported today.

Dec 15, 2018

No incidents reported.

Dec 14, 2018

No incidents reported.

Dec 13, 2018

No incidents reported.

Dec 12, 2018

No incidents reported.

Dec 11, 2018

No incidents reported.

Dec 10, 2018

No incidents reported.

Dec 9, 2018

No incidents reported.

Dec 8, 2018

No incidents reported.

Dec 7, 2018
Completed - CloudSigma would like to inform you that the scheduled power maintenance in Manila is postponed. We are going to keep you updated and schedule new maintenance in a timely manner.

If you have any questions in regards to this email, please contact our support department via our live chat https://mnl.cloudsigma.com/ui/ and/or email support@cloudsigma.com
Dec 7, 16:36 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 7, 08:00 UTC
Scheduled - Cloudsigma would like to inform you about a Power Maintenance we are currently performing.The actual maintenance is scheduled to take no longer than 2 hours in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
The maintenance is non-service affecting and clients should not experience any disturbance in the service.

While it is important for CloudSigma to perform maintenance works to ensure the quality of our services, we do everything required to minimize any possible inconvenience to our customers. We appreciate your patience and welcome any feedback.

Cloudsigma would like to inform you about a Power Maintenance we are currently performing.The actual maintenance is scheduled to take no longer than 2 hours in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.



IMPACT:
The maintenance is non-service affecting and clients should not experience any disturbance in the service.

While it is important for CloudSigma to perform maintenance works to ensure the quality of our services, we do everything required to minimize any possible inconvenience to our customers. We appreciate your patience and welcome any feedback.
Dec 4, 16:14 UTC
Dec 6, 2018

No incidents reported.

Dec 5, 2018

No incidents reported.

Dec 4, 2018
Completed - We are pleased to inform you that the maintenance has been completed successfully.
Dec 4, 14:54 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 4, 10:00 UTC
Scheduled - CloudSigma would like to inform you that we will be performing a scheduled hardware upgrade in our Manila cloud location. The maintenance will take no longer than 1 hour in total.

All support activities will be conducted under the direct supervision of CloudSigma’s operations staff.

IMPACT:
There will be no impact on already existing customer’s virtual machines, hosts, network accessibility and/or any other running services.

While it is important for CloudSigma to perform maintenance such as this to ensure the quality of our services, we try to do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.

Contacts:
If you have any questions in regards to this email, please contact our support department via our live chat at https://mnl.cloudsigma.com/ui/ and/or email support@cloudsigma.com
Dec 3, 18:32 UTC
Dec 3, 2018

No incidents reported.

Dec 2, 2018

No incidents reported.