CloudSigma
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 20, 11:00 UTC
Scheduled - CloudSigma would like to inform you that we’re preparing to perform maintenance on our routers equipment. The planned works entail replacement of the current equipment with a newer model of routers. The process is estimated to take around 2 hours in total.

The maintenance works will be service affecting for the Manila cloud customers.
There might occur a few short 4-5 min interruptions during the actual works.
Impact is presumed as all traffic will be routed through your backup lines, but as this is hardware replacement please expect short interruptions of the internet access .
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 20, 10:00 UTC
Scheduled - CloudSigma would like to inform you that we will be performing a scheduled core router upgrade in our Manila cloud location.

All support activities will be conducted under the direct supervision of CloudSigma’s operations staff.

IMPACT:
The maintenance will take no longer than 2 days in total. Our network engineers will be working on updating the firmware in the router’s underlying OS. During this maintenance, the traffic will be rerouted therefore no impact is expected for any running services.

While it is important for CloudSigma to perform maintenance such as this to ensure the quality of our services, we try to do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.

Contacts:
If you have any questions in regards to this email, please contact our support department via our live chat at https://mnl.cloudsigma.com/ui/ and/or email support@cloudsigma.com
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 20, 09:00 UTC
Scheduled - CloudSigma would like to inform you that we will be performing a scheduled core router upgrade in our Manila cloud location.

All support activities will be conducted under the direct supervision of CloudSigma’s operations staff.

IMPACT:
The maintenance will take no longer than 2 days in total. Our network engineers will be working on updating the firmware in the router’s underlying OS. During this maintenance, the traffic will be rerouted therefore no impact is expected for any running services.

While it is important for CloudSigma to perform maintenance such as this to ensure the quality of our services, we try to do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.

Contacts:
If you have any questions in regards to this email, please contact our support department via our live chat at https://mnl.cloudsigma.com/ui/ and/or email support@cloudsigma.com
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 11, 10:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to do scheduled maintenance of our storage cluster in the Manila cloud location. The maintenance aims to upgrade the performance of the storage in the data center. All scheduled tasks are expected to take around 7 days in total.

All support activities will be conducted under direct supervision by CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on running VMs, so no actions are required from your end.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience for our customers. We appreciate your patience and welcome any feedback.

Contacts:
If you have any questions in regards to this email, please contact our support department via our live chat at https://mnl.cloudsigma.com/ui/ and/or email support@cloudsigma.com
Zurich Cloud ? Operational
90 days ago
99.89 % uptime
Today
Miami Cloud ? Operational
90 days ago
100.0 % uptime
Today
San Jose Cloud ? Operational
90 days ago
100.0 % uptime
Today
Washington DC Cloud ? Operational
90 days ago
100.0 % uptime
Today
Hawaii Cloud ? Operational
90 days ago
100.0 % uptime
Today
Perth Cloud ? Operational
90 days ago
100.0 % uptime
Today
Manila Cloud ? Under Maintenance
90 days ago
100.0 % uptime
Today
Warsaw Cloud ? Operational
90 days ago
100.0 % uptime
Today
Frankfurt Cloud ? Operational
90 days ago
100.0 % uptime
Today
Saudi Arabia Cloud ? Under Maintenance
90 days ago
100.0 % uptime
Today
Dublin cloud ? Operational
90 days ago
99.93 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
CloudSigma would like to inform you that we are planning to do scheduled maintenance of our API server in the Honolulu cloud location. The actual change is scheduled to take no longer than 1 hour in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on already existing customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface (panel) for about 10 minutes. Also, a brief interruption on the web interface may occur.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.

Contacts:
If you have any questions in regards to this email, please contact our support department via our live chat at https://hnl.cloudsigma.com/ui/ and/or email support@cloudsigma.com
Posted on Feb 13, 21:49 UTC
[RUH] API Server Maintenance Feb 21, 20:00-21:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Feb 21, 06:49 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 20:01 UTC
Scheduled - CloudSigma would like to inform you that we are planning to do scheduled maintenance of our API server in the Riyadh cloud location. The actual change is scheduled to take no longer than 1 hour in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on already existing customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface (panel) for about 10 minutes. Also, a brief interruption on the web interface may occur.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.

Contacts:

If you have any questions in regards to this email, please contact our support department via our live chat at https://ruh.cloudsigma.com/ui/ and/or email support@cloudsigma.com
Feb 13, 17:56 UTC
Past Incidents
Feb 21, 2019

No incidents reported today.

Feb 20, 2019
Completed - CloudSigma is happy to announce that the planned API maintenance has been completed successfully.
Feb 20, 22:32 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 20, 20:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to do scheduled maintenance of our API server in the Perth cloud location. The actual change is scheduled to take no longer than 1 hour in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on already existing customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface (panel) for about 10 minutes. Also, a brief interruption on the web interface may occur.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.

Contacts:
If you have any questions in regards to this email, please contact our support department via our live chat at https://per.cloudsigma.com/ui/ and/or email support@cloudsigma.com
Feb 13, 17:59 UTC
Completed - The scheduled maintenance has been completed.
Feb 20, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 20, 20:00 UTC
Scheduled - This notice from CloudSigma serves to inform you that we will be performing scheduled maintenance of our WebApp. The actual maintenance is expected to take no longer than 60 minutes in total. During this time the WebApp may be not accessible for about 5-10 minutes. It includes a full WebApp version upgrade which includes a number of speed and usability improvements.
Feb 15, 11:10 UTC
Feb 19, 2019

No incidents reported.

Feb 18, 2019

No incidents reported.

Feb 17, 2019
Completed - CloudSigma would like to inform you that the planned maintenance of our API Server in Miami is completed.
Feb 17, 19:17 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 16, 22:00 UTC
Scheduled - ADDITIONAL INFORMATION:
CloudSigma would like to inform you that we are planning to do scheduled maintenance of our API server in the Miami cloud location. The actual change is scheduled to take no longer than 1 hour in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on already existing customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface (panel) for about 10 minutes. Also, a brief interruption on the web interface may occur.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.
Contacts:
If you have any questions in regards to this email, please contact our support department via our live chat at https://mia.cloudsigma.com/ui/ and/or email support@cloudsigma.com
Feb 7, 20:03 UTC
Feb 15, 2019
Completed - CloudSigma would like to inform you that the planned maintenance of our API Server in Melbourne is completed.
Feb 15, 22:49 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 15, 20:00 UTC
Update - CloudSigma would like to inform you that the planned maintenance of our API Server in Melbourne is postponed with 2 hours. It will start at 22:00 UTC. The actual change is scheduled to take no longer than 1 hour in total.

If you have any questions in regards to this email, please contact our support department via our live chat https://mel.cloudsigma.com/ui/ and/or email support@cloudsigma.com.
Feb 12, 16:18 UTC
Scheduled - ADDITIONAL INFORMATION:

CloudSigma would like to inform you that we are planning to do scheduled maintenance of our API server in the Melbourn cloud location. The actual change is scheduled to take no longer than 1 hour in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on already existing customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface (panel) for about 10 minutes. Also, a brief interruption on the web interface may occur.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.
Contacts:
If you have any questions in regards to this email, please contact our support department via our live chat at https://mel.cloudsigma.com/ui/ and/or email support@cloudsigma.com
Feb 7, 19:47 UTC
Feb 14, 2019
Resolved - The Issue has been resolved and all connectivity has been restored.
Feb 14, 06:33 UTC
Investigating - Dear Valued Customers, We are informing you that we were experiencing a network issue,which affects connectivity to the cloud in general. All responsible teams are now working on the problem to be fixed. Updates will be provided as necessary.
Feb 14, 05:12 UTC
Feb 13, 2019
Completed - CloudSigma would like to inform you that the scheduled API Server maintenance in Honolulu is postponed. We are going to keep you updated and schedule new maintenance in a timely manner.

If you have any questions in regards to this email, please contact our support department via our live chat https://hnl.cloudsigma.com/ui/ and/or email support@cloudsigma.com
Feb 13, 21:26 UTC
Update - CloudSigma would like to inform you that the scheduled API Server maintenance in Honolulu is postponed. We are going to keep you updated and schedule new maintenance in a timely manner.

If you have any questions in regards to this email, please contact our support department via our live chat https://hnl.cloudsigma.com/ui/ and/or email support@cloudsigma.com
Feb 13, 21:24 UTC
Update - CloudSigma would like to inform you that the planned maintenance of our API Server in Honolulu is postponed with 2 hours. It will start at 22:00 UTC. The actual change is scheduled to take no longer than 1 hour in total.

If you have any questions in regards to this email, please contact our support department via our live chat https://hnl.cloudsigma.com/ui/ and/or email support@cloudsigma.com.
Feb 12, 16:16 UTC
Scheduled - CloudSigma would like to inform you that we are planning to do scheduled maintenance of our API server in the Honululu cloud location. The actual change is scheduled to take no longer than 1 hour in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on already existing customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface (panel) for about 10 minutes. Also, a brief interruption on the web interface may occur.
Feb 7, 19:28 UTC
Feb 12, 2019

No incidents reported.

Feb 11, 2019
Completed - CloudSigma would like to inform you that the scheduled core router maintenance of our Network infrastructure in Manila is postponed. We are going to keep you updated and schedule new maintenance in a timely manner.

If you have any questions in regards to this email, please contact our support department via our live chat https://mnl.cloudsigma.com/ui/ and/or email support@cloudsigma.com
Feb 11, 15:42 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 8, 10:00 UTC
Scheduled - CloudSigma would like to inform you that we will be performing a scheduled core router upgrade in our Manila cloud location.

All support activities will be conducted under the direct supervision of CloudSigma’s operations staff.

IMPACT:
The maintenance will take no longer than 3 days in total. Our network engineers will be working on updating the firmware in the router’s underlying OS. During this maintenance, the traffic will be rerouted therefore no impact is expected for any running services.

While it is important for CloudSigma to perform maintenance such as this to ensure the quality of our services, we try to do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.

Contacts:
If you have any questions in regards to this email, please contact our support department via our live chat at https://mnl.cloudsigma.com/ui/ and/or email support@cloudsigma.com
Feb 4, 19:31 UTC
Feb 10, 2019

No incidents reported.

Feb 9, 2019
Completed - CloudSigma would like to inform you that the planned scheduled maintenance of one of our ISPs In Dublin is completed successfully . More precisely, the planned works has entailed replacement of the current equipment with a newer model of Edge routers. The process has taken around 3,5 hours in total and has been completed with no impact of the end customers

All support activities were conducted under the direct supervision of CloudSigma’s DevOps staff.
Feb 9, 08:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 9, 04:00 UTC
Scheduled - ADDITIONAL INFORMATION:
CloudSigma would like to inform you that one of our ISPs are preparing to perform maintenance on their router equipment. The planned works entail replacement of the current equipment with a newer model of Edge routers. The process is estimated to take around 5 hours in total.

IMPACT:
The maintenance works will be non-service affecting for the Dublin cloud customers.
No impact is presumed as all traffic will be rerouted through our backup ISP lines.

While it is important for CloudSigma to perform maintenance such as this to ensure the quality of our services, we try to do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.
Jan 9, 16:57 UTC
Feb 7, 2019
Completed - CloudSigma would like to inform you that the scheduled maintenance of the backbone of our Network infrastructure in Frankfurt is completed successfully.

While it is important for CloudSigma to perform maintenance such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.

Contacts: If you have any questions in regards to this email, please contact our support department via our live chat https://fra.cloudsigma.com/ui/ and/or email support@cloudsigma.com
Feb 7, 17:54 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 6, 10:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to do a scheduled maintenance of the backbone of our Network infrastructure in Frankfurt.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
No interruptions are expected during the actual works. The maintenance is scheduled to take no longer than 24 hours in total.

While it is important for CloudSigma to perform maintenance such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.

Contacts:
If you have any questions in regards to this email, please contact our support department via our live chat https://fra.cloudsigma.com/ui/ and/or email support@cloudsigma.com
Jan 24, 18:08 UTC
Completed - CloudSigma would like to inform you that the planned maintenance of one of our Internet Service Providers in San Jose is successfully completed. The actual maintenance took 6 hours in total.

All traffic was re-routed through our backup ISP line, therefore there was no impact for any of the services.
Feb 7, 15:38 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 7, 08:00 UTC
Scheduled - CloudSigma would like to inform you that one of our upstream Internet Service Providers (ISPs) in San Jose will be performing an emergency network maintenance. The actual maintenance is scheduled to take no longer than 6 hours in total.

All support activities will be conducted under the direct supervision of CloudSigma’s devops staff.

IMPACT:
All traffic will be re-routed through our backup ISP line, therefore no impact is anticipated for any of the services.

While it is important for CloudSigma to perform maintenance such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.

Contacts:
If you have any questions in regards to this email, please contact our support department via our live chat https://sjc.cloudsigma.com/ui/#  and/or email support@cloudsigma.com
Feb 5, 19:22 UTC