CloudSigma
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 09:00 UTC
Scheduled - CloudSigma would like to inform you that the 7 days free trial option is temporary disabled for our Washington DC due to planned host maintenance.
Zurich Cloud   ? Operational
Miami Cloud   ? Operational
San Jose Cloud   ? Operational
Washington DC Cloud   ? Operational
Hawaii Cloud   ? Operational
Perth Cloud   ? Operational
Manila Cloud   ? Operational
Warsaw Cloud   ? Operational
Frankfurt Cloud   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
CloudSigma would like to inform you that we will be performing a scheduled maintenance on the Magnetic Storage cluster in our Melbourne cloud location.

IMPACT:
The actual maintenance is expected to take no longer than 9 hours in total. During the maintenance there would be no impact on already existing customer’s virtual machines, hosts, network accessibility and/or any other running services.

All support activities will be conducted under direct supervision by CloudSigma’s Operations staff.
Posted on Apr 20, 16:42 UTC
Past Incidents
Apr 22, 2018

No incidents reported today.

Apr 21, 2018

No incidents reported.

Apr 20, 2018
Completed - The maintenance works are concluded for 2 of 3 magnetic nodes.
The final stage will be carried out on Monday.
Apr 20, 16:40 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 20, 07:00 UTC
Scheduled - CloudSigma would like to inform you that we will be performing a scheduled maintenance on the Magnetic Storage cluster in our Melbourne cloud location.

IMPACT:
The actual maintenance is expected to take no longer than 9 hours in total. During the maintenance there would be no impact on already existing customer’s virtual machines, hosts, network accessibility and/or any other running services.

All support activities will be conducted under direct supervision by CloudSigma’s Operations staff.
Apr 19, 09:14 UTC
Apr 19, 2018

No incidents reported.

Apr 18, 2018
Completed - CloudSigma would like to inform you that the planned scheduled maintenance of our API server in Miami cloud location is completed. The actual change took 30 minutes in total.

All support activities were conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There were no impact on already existing customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance customers were not able to perform any calls to the API, directly or through the web interface (panel) for 5 minutes. Also a brief interruption on the web interface occur.
Apr 18, 07:34 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 07:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to do scheduled maintenance of our API server. The actual change is scheduled to take no longer than 1 hour in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on already existing customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance customers will not be able to perform any calls to the API, directly or through the web interface (panel) for about 15 minutes. Also a brief interruption on the web interface may occur.
Apr 10, 17:14 UTC
Completed - The scheduled maintenance has been completed.
Apr 18, 06:56 UTC
Update - We are happy to inform you that the planned maintenance is successfully completed and trials in our Washington location are available again.

If you have any questions please contact our support department via our live chat https://wdc.cloudsigma.com/ui/ and/or email support@cloudsigma.com
Apr 18, 06:55 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 26, 14:30 UTC
Scheduled - CloudSigma would like to inform you that the 7 days free trial option is temporary disabled for our Washington DC due to planned host maintenance.
Oct 26, 14:28 UTC
Apr 17, 2018
Completed - CloudSigma would like to inform you that the planned scheduled maintenance of our API server in Honolulu is completed. The actual maintenance took 60 minutes in total. During the maintenance the API and the Webapp was not accessible for 5 minutes.

All support activities were conducted under the direct supervision of CloudSigma’s devops staff.

IMPACT:
There was no impact on already existing customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance customers was not able to perform any calls to the API, directly or through the web interface (panel) for 5 minutes. Also short interruption on the web interface occur.
Apr 17, 11:59 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 08:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to do a scheduled maintenance of our API server in Honolulu. The actual maintenance is scheduled to take no longer than 60 minutes in total. During this time the API and the Webapp may be not accessible for about 15 minutes.

All support activities will be conducted under the direct supervision of CloudSigma’s devops staff.

IMPACT:
There will be no impact on already existing customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance customers will not be able to perform any calls to the API, directly or through the web interface (panel) for about 15 minutes. Also short interruption on the web interface may occur.

While it is important for CloudSigma to perform maintenance such as this to ensure the quality of our services, we try to do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.
Contacts:
If you have any questions in regards to this email, please contact our support department via our live chat https://hnl.cloudsigma.com/ui/ and/or email support@cloudsigma.com
Apr 14, 09:42 UTC
Apr 16, 2018

No incidents reported.

Apr 15, 2018

No incidents reported.

Apr 14, 2018

No incidents reported.

Apr 13, 2018

No incidents reported.

Apr 12, 2018
Resolved - CloudSigma is glad to inform you that the incident has been identified and the root issue has been resolved by the respective Operations team. We are sorry for the inconvenience caused by this disruption of services.
Apr 12, 02:37 UTC
Investigating - CloudSigma would like to inform you that currently we are experiencing issues with storage in Manila and Virtual Drives may appear as Unavailable. Our system administrators are working on the issue and will provide with an update as soon as possible. Please excuse us for the inconvenience
Apr 12, 02:23 UTC
Apr 11, 2018

No incidents reported.

Apr 10, 2018

No incidents reported.

Apr 9, 2018

No incidents reported.

Apr 8, 2018

No incidents reported.