CloudSigma
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 09:09 UTC
Scheduled - CloudSigma would like to inform you that the 7 days free Trial is temporary disabled in our Zurich cloud location, due to a planned host maintenance.
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 09:00 UTC
Scheduled - CloudSigma would like to inform you that the 7 days free trial option is temporary disabled for our Washington DC due to planned host maintenance.
Zurich Cloud   ? Under Maintenance
Miami Cloud   ? Under Maintenance
San Jose Cloud   ? Under Maintenance
Washington DC Cloud   ? Under Maintenance
Hawaii Cloud   ? Operational
Perth Cloud   ? Operational
Manila Cloud   ? Operational
Warsaw Cloud   ? Operational
Frankfurt Cloud   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 27, 2018

No incidents reported today.

May 26, 2018

No incidents reported.

May 25, 2018

No incidents reported.

May 24, 2018

No incidents reported.

May 23, 2018

No incidents reported.

May 22, 2018

No incidents reported.

May 21, 2018

No incidents reported.

May 20, 2018
Completed - CloudSigma would like to let you know that the live chat maintenance has been completed.

We would like to express our apologize for any inconvenience caused.
May 20, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 01:01 UTC
Scheduled - At the beginning of the 12-hour period, customers will experience unavailability of both the Chat widget and dashboard for several minutes. Subsequently, the service is expected to remain available throughout the remainder of the maintenance window.

Best case scenario: After the initial unavailability of the chat widget and the chat dashboard, the environment is expected to remain stable. Customers may experience minor disruptions, including brief agent logouts and chat disconnects which can be remedied with a refresh.

Worst case scenario: After the initial unavailability of the chat widget and the chat dashboard, agents could be disconnected for shorter spans during the entire duration of the maintenance window. Also, closed chats will not reconnect automatically and in progress chats might be lost.

For real-time updates on service status, please follow Zendesk Chat on our Status Page. We’ll also update this article ( https://chat.zendesk.com/hc/en-us/articles/360001202107 ) regularly during the maintenance window. If you have any questions or concerns, please email us at chat@zendesk.com. We apologize for any inconvenience caused.
May 18, 13:55 UTC
May 19, 2018

No incidents reported.

May 18, 2018

No incidents reported.

May 17, 2018
Completed - CloudSigma would like to inform you that the scheduled maintenance of our Network infrastructure in Miami is postponed. We are going to keep you updated and schedule new maintenance in a timely manner.

If you have any questions in regards to this email, please contact our support department via our live chat https://mia.cloudsigma.com/ui/ and/or email support@cloudsigma.com
May 17, 08:27 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 08:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to do a scheduled maintenance of our Network infrastructure in Miami. More precisely, we will work on replacing some of our core switches.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
During the maintenance there will be public network interruption for about 10 minutes. The actual maintenance is scheduled to take no longer than 3 hours in total.

While it is important for CloudSigma to perform maintenance such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.
Contacts:
If you have any questions in regards to this email, please contact our support department via our live chat https://mia.cloudsigma.com/ui/ and/or email support@cloudsigma.com
May 10, 14:16 UTC
May 16, 2018

No incidents reported.

May 15, 2018

No incidents reported.

May 13, 2018
Resolved - CloudSigma would like to inform you that the connectivity issue we had has been resolved.

We would like to express our sincere apologize for the caused inconvenience!
May 13, 21:25 UTC
Investigating - CloudSigma would like to inform you that currently we do experience an outage in our Manila cloud. All indications direct us to the thoughts that there is a network issue, but the problem is still under investigation by our administrators.

Please excuse us for the caused inconvenience!
May 13, 20:45 UTC