CloudSigma
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 09:00 UTC
Scheduled - CloudSigma would like to inform you that the 7 days free trial option is temporary disabled for our Washington DC due to planned host maintenance.
Zurich Cloud   ? Operational
Miami Cloud   ? Operational
San Jose Cloud   ? Operational
Washington DC Cloud   ? Operational
Hawaii Cloud   ? Operational
Perth Cloud   ? Operational
Manila Cloud   ? Operational
Warsaw Cloud   ? Operational
Frankfurt Cloud   ? Operational
Saudi Arabia Cloud   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
[ZRH] Network maintenance Aug 2, 09:00-10:00 UTC
CloudSigma would like to inform you that we are planning to do a scheduled maintenance of our Network infrastructure in Zurich.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
During the maintenance, we do not expect public network interruptions, but such may occur for several minutes. The actual maintenance is scheduled to take no longer than 60 minutes in total.
Posted on Jul 12, 14:49 UTC
Past Incidents
Jul 16, 2018

No incidents reported today.

Jul 15, 2018

No incidents reported.

Jul 14, 2018

No incidents reported.

Jul 13, 2018

No incidents reported.

Jul 12, 2018

No incidents reported.

Jul 11, 2018
Completed - CloudSigma would like to inform you that the planned scheduled maintenance of our Network infrastructure in Zurich cloud location is completed. During the maintenance, the internet traffic was routed, so there was no network interruptions.

All support activities were conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
No network interruptions occurred during the actual work. The maintenance took one hour in total.
Jul 11, 10:24 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 09:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to do a scheduled maintenance of our Network infrastructure in Zurich. During the maintenance, the internet traffic will be routed, so no interruptions are expected.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
No interruptions are expected during the actual work, but there might occur few short ones. The maintenance is scheduled to take no longer than one hour in total.
Jul 5, 15:06 UTC
Jul 10, 2018
Resolved - The network connectivity and routing are now restored to normal operation.
All issues observed throughout the incident should no longer take place.
Jul 10, 14:21 UTC
Identified - One of our ISPs is carrying out an unscheduled maintenance on their network exchange points which caused disruption in the network connection for part of the infrastructure.
Our network admins are changing the routing in order to work around the issue.
We will post more updates shortly.
Jul 10, 14:15 UTC
Jul 9, 2018
Completed - The maintenance works were completed with success.
Jul 9, 19:14 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 15:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning a maintenance of the WebApp in our Manila cloud location. The change aims at better performance, stability and new features.
The expected downtime of the WebApp is up to 60 minutes.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT: Up to 60 min of downtime is expected.

While it is important for CloudSigma to perform such maintenance works to ensure the quality of our services, we do everything possible to minimize any inconvenience for our customers. Your patience is appreciated and we welcome any feedback.
Jul 4, 15:23 UTC
Completed - CloudSigma would like to inform you that the planned scheduled maintenance of our clustered storage in Manila cloud location is completed. The purpose for the maintenance was to upgrade the underlying operation system of our clustered storage.

All support activities were conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
The maintenance works took 2 hours in total.
During this time frame there was no impact on customers’ virtual machines, hosts, network accessibility and/or any other running services.
Jul 9, 10:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 08:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to do a scheduled maintenance of our clustered storage in Manila. This maintenance aims to upgrade the underlying operation system of our clustered storage.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
The maintenance works are expected to take around 2 hours in total.
During this time frame no impact is expected on customers’ virtual machines, hosts, network accessibility and/or any other running services.
Jul 4, 15:45 UTC
Jul 8, 2018

No incidents reported.

Jul 7, 2018

No incidents reported.

Jul 6, 2018

No incidents reported.

Jul 5, 2018

No incidents reported.

Jul 4, 2018
Resolved - CloudSigma would like to inform you that the encountered API issue, has been fixed by our administrators. Please accept our sincere apologize on for the caused inconvenience!
Jul 4, 12:26 UTC
Identified - CloudSigma would like to inform you that we are experiencing degraded API performance at the moment. Some customers might be seeing their drives with status "unavailable". There is no impact on customers running virtual machines, drives, network and or any other services.
Jul 4, 12:26 UTC
Resolved - CloudSigma would like to inform you that the encountered API issue, has been fixed by our administrators. The API performs as expected and no more failed calls should be monitored. Please accept our sincere apologize on for the caused inconvenience!
Jul 4, 07:14 UTC
Investigating - CloudSigma would like to inform you that we are experiencing API degraded performance at the moment. Some customers might be unable to reach the UI and some API calls might fail. There is no impact on customers running virtual machines, drives, network and or any other services.
Jul 4, 07:04 UTC
Jul 3, 2018

No incidents reported.

Jul 2, 2018
Resolved - We are happy to announce , that the issue has been resolved by our Operations team and the degraded performance is no longer to be observed. No client machines have been affected.
We wish you happy computing and are sorry for the caused inconveniences !
Jul 2, 04:16 UTC
Investigating - Investigating
We are experiencing degraded performance with our storage and potential degradation in the storage and drives performance. Our Operations team are engaged into the issue and are working to resolve it with priority. We will post more updates shortly.
Jul 2, 04:01 UTC