CloudSigma
All Systems Operational
Zurich Cloud ? Operational
San Jose Cloud ? Operational
Washington DC Cloud ? Operational
Hawaii Cloud ? Operational
Miami Cloud ? Operational
Perth Cloud ? Operational
Manila Cloud ? Operational
Warsaw Cloud ? Operational
Frankfurt Cloud ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
{MIA} WebApp Maintenance Feb 22, 13:00-14:00 UTC
CloudSigma would like to inform you that we are planning to do scheduled maintenance of our WebApp in our Miami cloud location. The change includes better performance, stability and new features such as server migration, etc. The expected downtime of the WebApp is up to 15 minutes.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT: 15 min downtime is expected


While it is important for CloudSigma to perform maintenance such as this to ensure the quality of our services, we try to do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback
Posted on Feb 18, 02:26 UTC
[WAW] Storage Traffic Separation Feb 27, 06:00 - Feb 28, 20:00 UTC
CloudSigma would like to inform you that we are planning to do a scheduled maintenance of all of our hosts in WAW. This maintenance concerns improving separation of storage load from other processes as part of the program of storage improvements. This work will help to isolate the impact on the storage cluster in the case of network floods, packet loss and/or ddos attacks.

All support activities will be conducted under the direct supervision of CloudSigma’s devops staff.

IMPACT:
The actual maintenance is expected to take no longer than 2 hours per host. It will be done on two stages.

Stage 1
Live migration of the VMs. All virtual machines will be live migrated so no impact is expected during this stage.

Stage 2
Storage traffic separation from Vm traffic. During the actual separation of the traffic there might be packet loss for up to 10 seconds per host. The storage operations will be freezed for this period of time in order to avoid negative impacts on the storage cluster and data integrity.

While it is important for CloudSigma to perform maintenance such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.

Contacts:
If you have any questions in regards to this email, please contact our support department via our live chat https://waw.cloudsigma.com/ui/ and/or email support@cloudsigma.com
Posted on Feb 19, 16:04 UTC
System Metrics Month Week Day
www.cloudsigma.com (uptime)
Fetching
Past Incidents
Feb 22, 2017

No incidents reported today.

Feb 21, 2017

No incidents reported.

Feb 20, 2017
Resolved - The CloudSigma Marketing Website is now accessible via the regular URLs again
Feb 20, 15:43 UTC
Investigating - We encountered some problems with our Marketing Website - www.cloudsigma.com . There is no impact on the web app or on the AP. Just to access the marketing website.
We apologize for the cause inconvenience.
Feb 20, 15:26 UTC
Feb 19, 2017

No incidents reported.

Feb 18, 2017

No incidents reported.

Feb 17, 2017

No incidents reported.

Feb 16, 2017
Completed - The maintenance was completed with success.
Feb 16, 17:17 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 16, 17:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to do scheduled maintenance of our Storage Cluster. The actual change is scheduled to take no longer than 1 hour and 10 minutes in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There is no impact expected.


While it is important for CloudSigma to perform maintenance such as this to ensure the quality of our services, we try to do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback
Jan 31, 02:51 UTC
Completed - The maintenance was completed with success.
Feb 16, 17:11 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 16, 17:00 UTC
Scheduled - CloudSigma would like to inform you that we will be performing a scheduled network maintenance in our Warsaw, Poland cloud location. The maintenance will take no longer than half an hour.

All support activities will be conducted under the direct supervision of CloudSigma’s operations staff.

IMPACT:
This planned maintenance is not service affecting. No impact is expected for running VMs, storage nodes or internal network connections.

While it is important for CloudSigma to perform maintenance such as this to ensure the quality of our services, we try to do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.
Feb 15, 16:45 UTC
Feb 15, 2017
Completed - CloudSigma would like to inform you that the scheduled maintenance of our Storage Cluster is completed successfully. The actual change took 1 hour and 30 minutes in total.

All support activities were conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There was no impact on already existing customer’s virtual machines, hosts, network accessibility and/or any other running services.
Feb 15, 11:34 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 15, 10:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to do scheduled maintenance of our Storage Cluster. The actual change is scheduled to take no longer than 1 hour and 30 minutes in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There is no impact expected.


While it is important for CloudSigma to perform maintenance such as this to ensure the quality of our services, we try to do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback
Jan 31, 02:50 UTC
Feb 14, 2017
Completed - CloudSigma would like to inform you that the scheduled maintenance of our Storage Cluster is completed successfully. The actual change took 1 hour in total.

All support activities were conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There was no impact on already existing customer’s virtual machines, hosts, network accessibility and/or any other running services.
Feb 14, 11:09 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 14, 10:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to do scheduled maintenance of our Storage Cluster. The actual change is scheduled to take no longer than 2 hour in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There is no impact expected.


While it is important for CloudSigma to perform maintenance such as this to ensure the quality of our services, we try to do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback
Jan 31, 02:49 UTC
Feb 13, 2017
Completed - The maintenance works are completed.
Feb 13, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 15:00 UTC
Scheduled - CloudSigma would like to inform you that we will be performing a scheduled network maintenance in our Miami cloud location. The maintenance will take no longer than an hour.

All support activities will be conducted under the direct supervision of CloudSigma’s operations staff.

IMPACT:
This planned maintenance is not service affecting. No impact is expected for running VMs, storage nodes or internal network connections.

While it is important for CloudSigma to perform maintenance such as this to ensure the quality of our services, we try to do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.
Feb 10, 22:46 UTC
Completed - CloudSigma would like to inform you that the planned scheduled maintenance of our Storage Cluster is completed. The actual change took 2 hours and 30 minutes in total.

All support activities were conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There was no impact on already existing customer’s virtual machines, hosts, network accessibility and/or any other running services.
Feb 13, 09:34 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 08:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to do scheduled maintenance of our Storage Cluster. The actual change is scheduled to take no longer than 2 hour and 30 minutes in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There is no impact expected.


While it is important for CloudSigma to perform maintenance such as this to ensure the quality of our services, we try to do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback
Jan 31, 02:48 UTC
Feb 12, 2017

No incidents reported.

Feb 11, 2017
Completed - The planned maintenance completed successfully.
Feb 11, 06:59 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 10, 17:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to do scheduled maintenance of our Storage Cluster. The actual change is scheduled to take no longer than 2 hour in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There is no impact expected.


While it is important for CloudSigma to perform maintenance such as this to ensure the quality of our services, we try to do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback
Jan 31, 02:47 UTC
Feb 10, 2017
Completed - The maintenance was completed with success.
Feb 10, 18:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 10, 14:00 UTC
Scheduled - CloudSigma would like to inform you that we are re-scheduling our maintenance of Manila's cloud network.. Our network engineers will be working on upgrading the routers and updating the underlying router software in our MNL infrastructure.

All support activities will be conducted under the direct supervision of CloudSigma’s operations staff.

IMPACT:
During the maintenance window, there may be a few brief network interruptions (around 1 minute each)

Please accept our sincere apologies for any inconvenience possibly caused.

While it is important for CloudSigma to perform maintenance such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience for our customers. We appreciate your patience and welcome any feedback.
Contacts:
If you have any questions in regards to this email, please contact our support department via our live chat at https://mnl.cloudsigma.com/ui/ and/or email support@cloudsigma.com
Jan 29, 20:06 UTC
Feb 9, 2017
Completed - The maintenance was completed with success.
Feb 9, 21:32 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 9, 16:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to do scheduled maintenance of our Storage Cluster. The actual change is scheduled to take no longer than 8 hour and 30 minutes in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There is no impact expected.


While it is important for CloudSigma to perform maintenance such as this to ensure the quality of our services, we try to do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback
Jan 31, 02:43 UTC
Feb 8, 2017
Completed - The maintenance has been completed with success.
Feb 8, 18:39 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 8, 14:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning a maintenance of our Perth cloud’s network. Our network engineers will be working on upgrading the routers and updating the underlying router software in our MNL infrastructure.

All support activities will be conducted under the direct supervision of CloudSigma’s operations staff.

IMPACT:
During the maintenance window, there may be a few brief network interruptions (around 1 minute each)

Please accept our sincere apologies for any inconvenience possibly caused.

While it is important for CloudSigma to perform maintenance such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience for our customers. We appreciate your patience and welcome any feedback.
Contacts:
If you have any questions in regards to this email, please contact our support department via our live chat at https://per.cloudsigma.com/ui/ and/or email support@cloudsigma.com
Jan 29, 20:11 UTC
Completed - The planned maintenance was completed successfully.
Feb 8, 10:07 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 8, 08:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to do scheduled maintenance of our Storage Cluster. The actual change is scheduled to take no longer than 2 hour and 20 minutes in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT: There is no impact expected.


While it is important for CloudSigma to perform maintenance such as this to ensure the quality of our services, we try to do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback
Jan 31, 01:50 UTC