CloudSigma would like to inform you that the maintenance completed successfully.
IMPACT:
During the maintenance some VMs were paused for a maximum of 1 minute but it is anticipated that it will solve the stability issues seen recently. The pause caused network disruption for about a minute, no further interruptions/issues have been noticed.
This general upgrade to the networking fabric will enable non-service affecting upgrades in the future with regards to the cloud network.
Please accept our sincere apologies for the caused inconveniences.
Thank you for your understanding.
While it is important for CloudSigma to perform maintenance such as this to ensure the quality of our services, we try to do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.
Posted Apr 30, 2015 - 12:35 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 30, 2015 - 10:00 UTC
Scheduled
CloudSigma would like to inform you that we will be performing upgrades to the switching fabric in HNL including both hardware and software upgrades. Based on internal testing the lowest risk with minimal impact methodology has been found to be as follows:
(1) Prepare the switches for upgrade
(2) Pause all VMs in order to prevent kernel panics
(3) Replace the equipment
(4) Run the upgrade
(5) Bring VMs back from pause
This will prevent data corruption and will minimize downtime, which is expected to be a maximum of 30 seconds to 1 minute per node.
All support activities will be conducted under the direct supervision of CloudSigma’s operations staff.
IMPACT:
During the maintenance some VMs will be paused for a maximum of 1 minute but it is anticipated that it will solve the stability issues seen recently. The pause will cause network disruption for about a minute. This general upgrade to the networking fabric will enable non-service affecting upgrades in the future with regards to the cloud network.
Next Update: 2015-04-30, 18:00 UTC; 08:00 HST
Please accept our sincere apologies for the caused inconveniences.
Thank you for your understanding.
While it is important for CloudSigma to perform maintenance such as this to ensure the quality of our services, we try to do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.