CloudSigma would like to inform you that one of our internet service providers for the Honolulu cloud location, performed a planned maintenance of their network. The actual works took 2 hours in total. During the maintenance, our provider upgraded the code on their IP platform. The upgrade will promote reliability enhancements, access to new features and correct issues that could lead to future unplanned outages.
All support activities have been conducted under the direct supervision of CloudSigma’s Support and Operations staff.
IMPACT:
In the 2 hours’ time window, a brief interruption might have occured while the traffic gets rerouted through our secondary line.
Posted Oct 07, 2021 - 13:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 07, 2021 - 11:00 UTC
Scheduled
CloudSigma would like to inform you that one of our internet service providers for the Honolulu cloud location, is going to perform a planned maintenance of their network. The actual works are scheduled to take 2 hours in total. During the maintenance, our provider will upgrade the code on their IP platform. The upgrade will promote reliability enhancements, access to new features and correct issues that could lead to future unplanned outages.
All support activities will be conducted under the direct supervision of CloudSigma’s Support and Operations staff.
IMPACT: In the 2 hours’ time window, a brief interruption is expected to occur while the traffic gets rerouted through our secondary line.
While it is important such maintenance to be performed to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.