[SJC] ISP Maintenance
Scheduled Maintenance Report for CloudSigma
CloudSigma would like to inform you that one of our upstream providers, for our San Jose cloud, successfully performed the planned maintenance of their network infrastructure. The actual works took 6 hours in total. During the maintenance, our provider performed a network infrastructure augmentation, in order to improve and expand its capabilities.

During the 6 hours time window, there was no service interruption observed.
Posted Jul 22, 2020 - 11:33 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 22, 2020 - 04:00 UTC
CloudSigma would like to inform you that one of our internet service providers, for the San Jose cloud location, is going to perform a planned maintenance of their network. The actual works are scheduled to take 6 hours in total. During the maintenance, our provider will perform a hardware upgrade.

All support activities will be conducted under the direct supervision of CloudSigma’s Support and Operations staff.

During this time frame, the traffic will be rerouted through one of our other lines. No impact is expected on running virtual machines, hosts, private network accessibility and/or any other running services.

While it is important such maintenance to be performed, as this to ensure the quality of our services, we try to do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.

Subscribe for free email or SMS alerts of outages & maintenances at https://sjc.status.cloudsigma.com/.

If you have any questions in regard to this email, please contact our support department via our live chat https://sjc.cloudsigma.com/ui/ and/or email support@cloudsigma.com.
Posted Jul 15, 2020 - 15:05 UTC
This scheduled maintenance affected: <a href="https://sjc.status.cloudsigma.com"> San Jose Cloud </a>.