[LON] API Server Maintenance
Scheduled Maintenance Report for CloudSigma
Completed
CloudSigma would like to inform you that the scheduled maintenance of our API server in the London cloud location has been completed. The actual works took 40 minutes in total.

All support activities were conducted under direct supervision by CloudSigma’s DevOps staff.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers were unable to perform calls to the API, directly or through the web interface (panel) for about 30 minutes. Also, a brief interruption on the web interface itself occurred.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.

Subscribe for free email or SMS alerts of outages & maintenances at https://lon.status.cloudsigma.com/.

Contacts:
If you have any questions regarding this email, please contact our support department via our live chat at https://lon.cloudsigma.com/ui/ and/or email support@cloudsigma.com
Posted Dec 08, 2021 - 21:41 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Dec 08, 2021 - 21:00 UTC
Scheduled
CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the London cloud location. The maintenance aims to patch a recently discovered vulnerability of our load balancer. The actual works are planned to take no longer than 1 hour in total.

All support activities will be conducted under direct supervision by CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility or any other running services. During the maintenance, our WebApp will not be accessible for up to 30 minutes.
Posted Nov 25, 2021 - 13:13 UTC
This scheduled maintenance affected: London Cloud.