[FRA] API Server Maintenance
Scheduled Maintenance Report for CloudSigma
Completed
CloudSigma would like to inform you that the planned scheduled maintenance of our API server in the Frankfurt location has been completed successfully. The actual change took 4 hours in total.

All support activities were conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There was no impact on already existing customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers were not able to perform any calls to the API, directly or through the web interface (panel) for about 15 minutes. Also, a brief interruption on the web interface occur.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.

Contacts:
If you have any questions in regards to this email, please contact our support department via our live chat at https://fra.cloudsigma.com/ui/ and/or email support@cloudsigma.com
Posted Feb 06, 2019 - 21:06 UTC
Update
CloudSigma would like to inform you that the time window for the maintenance of our API server in the Frankfurt location has been extended. The scheduled tasks are expected to take an additional 2 hours.
Posted Feb 06, 2019 - 19:55 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 06, 2019 - 18:00 UTC
Scheduled
CloudSigma would like to inform you that we are planning to do scheduled maintenance of our API server in the Frankfurt location. The actual change is scheduled to take no longer than 2 hours in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on already existing customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface (panel) for about 10 minutes. Also, a brief interruption on the web interface may occur.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.

Contacts:
If you have any questions in regards to this email, please contact our support department via our live chat at https://fra.cloudsigma.com/ui/ and/or email support@cloudsigma.com
Posted Jan 30, 2019 - 16:28 UTC
This scheduled maintenance affected: Frankfurt Cloud.