CloudSigma would like to inform you that we have performed a scheduled maintenance of our API server in the San Jose cloud location. The actual works took 40 minutes in total.
All support activities were conducted under the direct supervision of CloudSigma’s DevOps staff.
IMPACT: During the maintenance, customers may have seen their running VMs as unavailable. In fact, they would have been reachable through the public and private network, but this state would have been displayed in the WebApp only. Also, the creation of new drives was not possible. API calls, initiated directly or through the web interface (panel) was failing. Also, a brief interruption on the web interface may have occurred.
While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.
Posted May 24, 2022 - 15:15 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 24, 2022 - 12:00 UTC
Scheduled
CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the San Jose cloud location. The actual works are planned to take no longer than 90 minutes in total.
All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.
IMPACT: During the maintenance, customers may see their running VMs as unavailable. In fact, they will be reachable through the public and private network, but this state will be displayed in the WebApp only. Also, the creation of new drives will will not be possible. API calls, initiated directly or through the web interface (panel) will be failing. Also, a brief interruption on the web interface may occur.
Posted May 17, 2022 - 19:50 UTC
This scheduled maintenance affected: San Jose Cloud.