CloudSigma would like to inform you that we performed a scheduled maintenance of the database in the Perth cloud location. The actual work took 75 minutes in total.
All support activities were being conducted under the direct supervision of CloudSigma’s DevOps staff.
There was no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, the version of our database was upgraded and the DB was restarted. During the upgrade process, it lost connection to the API for about 30 minutes.
While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services. We do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.
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