[PER] DB Maintenance
Scheduled Maintenance Report for CloudSigma
Completed
CloudSigma would like to inform you that we performed a scheduled maintenance of the database in the Perth cloud location. The actual work took 75 minutes in total.

All support activities were being conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There was no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, the version of our database was upgraded and the DB was restarted. During the upgrade process, it lost connection to the API for about 30 minutes.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services. We do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.


Subscribe for free email or SMS alerts of outages & maintenances at https://per.status.cloudsigma.com/.

Contacts:
If you have any questions in regards to this email, please contact our support department via our live chat at https://per.cloudsigma.com/ui/ and/or email support@cloudsigma.com
Posted Mar 29, 2021 - 13:15 UTC
Update
CloudSigma would like to inform you that the maintenance works will be extended by another 30 minutes. Please excuse us for any inconvenience caused.
Posted Mar 29, 2021 - 12:59 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 29, 2021 - 12:00 UTC
Scheduled
CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of the database in the Perth cloud location. The actual works are planned to take no longer than 60 minutes in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, the version of our database will be upgraded and the DB will be restarted. During the upgrade process, it will lose connection to the API for about 30 minutes.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services. We do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.
Posted Mar 20, 2021 - 06:44 UTC
This scheduled maintenance affected: Perth Cloud.