[CRK] ISP Network Maintenance
Scheduled Maintenance Report for CloudSigma
Completed
CloudSigma would like to inform you that our internet service providers for the Clark cloud location, completed the planned maintenance of their network. The actual works took 11 hours and 40 minutes in total. During the maintenance, our provider installed a new router with DC supply. This will provide an improved resiliency and higher service availability.

All support activities were conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
During the maintenance, there was a public network interruption for about 30 minutes.

While it is important such maintenance to be performed, as this to ensure the quality of our services, we try to do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.

Subscribe for free email or SMS alerts of outages & maintenances at https://crk.status.cloudsigma.com/.

Contacts:
If you have any questions in regard to this email, please contact our support department via our live chat https://crk.cloudsigma.com/ui/ and/or email support@cloudsigma.com.
Posted May 30, 2021 - 12:42 UTC
Update
CloudSigma would like to inform you that the planned maintenance of our Network infrastructure of the Clark cloud is extended with 1 hour.
Posted May 30, 2021 - 12:30 UTC
Update
CloudSigma would like to inform you that the planned maintenance of our Network infrastructure of the Clark cloud is extended with 2 and a half hours.
Posted May 30, 2021 - 12:08 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 30, 2021 - 01:01 UTC
Scheduled
CloudSigma would like to inform you that one of our internet service providers, for the Clark cloud location, is going to perform a planned maintenance of their network. The actual works are scheduled to take 9 hour in total. The maintenance aims to provide a permanent solution by installing a new router with DC supply. This will provide an improved resiliency and higher service availability.

All support activities will be conducted under the direct supervision of CloudSigma’s Support and Operations staff.

IMPACT:
During the maintenance, there will be a public network interruption for about 30 minutes. The actual maintenance is scheduled to take no longer than 9 hours in total.

While it is important such maintenance to be performed, as this to ensure the quality of our services, we try to do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.

Subscribe for free email or SMS alerts of outages & maintenances at https://crk.status.cloudsigma.com/.
Contacts:
If you have any questions in regard to this email, please contact our support department via our live chat https://crk.cloudsigma.com/ui/ and/or email support@cloudsigma.com.
Posted May 24, 2021 - 16:00 UTC
This scheduled maintenance affected: <a href="https://crk.status.cloudsigma.com/"> Clark Cloud</a>.