CloudSigma would like to inform you that the issue has been identified and resolved. All Support activities were conducted under the strict supervision of DevOps and Operations staff.
We are sorry for any and all caused inconveniences.
Posted Feb 17, 2021 - 16:52 UTC
Update
Currently, the issue has been identified and fixes are being applied accordingly by our Administrators team. We will provide the information as soon as possible.
Please take our kindest apologies for the inconvenience. We'll keep you updated.
Posted Feb 17, 2021 - 16:44 UTC
Update
Currently, the issue has been identified and fixes are being applied accordingly by our Administrators team. We will provide the information as soon as possible.
Please take our kindest apologies for the inconvenience. We'll keep you updated.
Posted Feb 17, 2021 - 15:45 UTC
Identified
CloudSigma would like to inform you that currently, we are experiencing issues with our API and WebApp in Frankfurt.
There is no impact on already existing/running customer’s virtual machines, hosts, and network accessibility.
Our DevOps team is working on restoring the normal operation of the user interface. There is no impact on the customer's virtual machines or other cloud infrastructure.