[MEL] API Server Maintenance
Scheduled Maintenance Report for CloudSigma
Completed
ADDITIONAL INFORMATION:
CloudSigma would like to inform you that the scheduled API server maintenance, concerning the MDS vulnerability, has been completed. The actual works took 25 minutes in total.

All support activities were conducted under direct supervision by CloudSigma’s DevOps staff.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers were unable to perform calls to the API, directly or through the web interface (panel) for 4 minutes. Also, a brief interruption on the web interface itself occurred.

While it is important for CloudSigma to perform maintenance such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience for our customers. We appreciate your patience and welcome any feedback.
Posted 18 days ago. Aug 29, 2019 - 08:38 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted 19 days ago. Aug 29, 2019 - 08:00 UTC
Scheduled
CloudSigma would like to inform you that we are planning to do scheduled maintenance of our API server in the Melbourne location. The actual change is scheduled to take no longer than 1 hour in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on already existing customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface (panel) for about 15 minutes. Also, a brief interruption on the web interface may occur.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.
Contacts:
If you have any questions in regards to this email, please contact our support department via our live chat at https://mel.cloudsigma.com and/or email support@cloudsigma.com
Posted 26 days ago. Aug 22, 2019 - 01:20 UTC