[HNL] ISP Maintenance
Scheduled Maintenance Report for CloudSigma
Completed
CloudSigma would like to inform you that one of our internet service providers, for the Honolulu cloud location, performed successfully planned maintenance of their network. The actual works took 4 hours. During the maintenance, our provider upgraded the current platform to the latest software version and improved memory utilization on their devices. These changes are designed to increase network reliability and stability and to avoid future network events.

IMPACT:
In the 4 hours’ time window, a brief interruption occurred while the traffic was rerouted through our second line.

While it is important such maintenance to be performed to ensure the quality of our services, we do everything possible to minimize any inconvenience for our customers. We appreciate your patience and welcome any feedback.

Contacts:
If you have any questions in regard to this email, please contact our support department via our live chat https://hnl.cloudsigma.com/ui/ and/or email support@cloudsigma.com.
Posted Dec 08, 2019 - 14:02 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Dec 08, 2019 - 10:00 UTC
Scheduled
CloudSigma would like to inform you that one of our internet service providers, for the Honolulu cloud location, is going to perform planned maintenance of their network. The actual works are scheduled to take 4 hours in total. During the maintenance, our provider will upgrade the current platform to the latest software version and improving memory utilization on their devices. These changes are designed to increase network reliability and stability and to avoid future network events.

IMPACT:
In the 4 hours’ time window, a brief interruption is expected to occur while the traffic is rerouted through our second line.

While it is important such maintenance to be performed to ensure the quality of our services, we do everything possible to minimize any inconvenience for our customers. We appreciate your patience and welcome any feedback.

Subscribe for free email or SMS alerts of outages & maintenances at https://hnl.status.cloudsigma.com/.

Contacts:
If you have any questions in regard to this email, please contact our support department via our live chat https://hnl.cloudsigma.com/ui/ and/or email support@cloudsigma.com.
Posted Dec 02, 2019 - 21:22 UTC
This scheduled maintenance affected: Honolulu Cloud.