CloudSigma would like to inform you that we performed a scheduled maintenance of our API server in the Honolulu cloud location. The actual works took no longer than 3 hours in total.
All support activities were conducted under the direct supervision of CloudSigma’s DevOps staff.
IMPACT: There was no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers were not able to perform any calls to the API, directly or through the web interface (panel) for about 40 minutes. Also, the web interface was not accessible for about 40 minutes.
While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.
Posted Mar 31, 2020 - 15:17 UTC
Update
CloudSigma would like to inform you that the ongoing API maintenance will be extended with 30 minutes. It is expected to be completed at 05:30 HST.
No service interruption is expected during that time.
Posted Mar 31, 2020 - 14:50 UTC
Update
CloudSigma would like to inform you that the ongoing API maintenance will be extended with another hour. It is expected to be completed at 05:00 HST.
No service interruption is expected during that time.
Posted Mar 31, 2020 - 13:55 UTC
Update
We would like to inform you that the maintenance will be extended with 60 minutes and it is expected to be completed at 04:00 HST.
Posted Mar 31, 2020 - 13:17 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 31, 2020 - 12:00 UTC
Scheduled
ADDITIONAL INFORMATION: CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Honolulu cloud location. The actual works are planned to take no longer than 1 hour in total.
All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.
IMPACT: There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface (panel) for about 15 minutes. Also, a brief interruption on the web interface may occur.
While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.
Posted Mar 24, 2020 - 18:04 UTC
This scheduled maintenance affected: Honolulu Cloud.