[RUH] Network maintenance
Scheduled Maintenance Report for CloudSigma
Completed
CloudSigma would like to inform you the scheduled maintenance of the Network infrastructure of the Riyadh cloud has been completed with success. More precisely, we replaced some of the networking equipment, as part of the process of permanently resolving the network issues we had in the last few weeks.

All support activities were conducted under direct supervision by CloudSigma’s DevOps staff

IMPACT:
During the maintenance there was no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers were unable to perform calls to the API, directly or through the web interface (panel) for about 5 minutes, during which time, the creation of VM and virtual drives was not possible.

While it is important for CloudSigma to perform maintenance such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.
Posted Aug 02, 2022 - 21:56 UTC
Update
CloudSigma would like to inform you that the maintenance works will be extended by an additional 3 hours.
Posted Aug 02, 2022 - 19:59 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 02, 2022 - 19:00 UTC
Scheduled
CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our Network infrastructure of the Riyadh cloud. More precisely, we will be replacing some of the networking equipment, as part of the process of permanently resolving the network issues we had in the last few weeks.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
During the maintenance, we expect no interruption of the public or private network. The actual maintenance is planned to take no longer than 1 hour in total.

While it is important for CloudSigma to perform maintenance such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.

Subscribe for free email or SMS alerts of outages & maintenances at https://ruh.status.cloudsigma.com/.

Contacts:
If you have any questions in regards to this email, please contact our support department via our live chat https://ruh.cloudsigma.com/ui/ and/or email support@cloudsigma.com
Posted Jul 26, 2022 - 11:44 UTC
This scheduled maintenance affected: <a href="https://ruh.status.cloudsigma.com"> Riyadh Cloud</a>.