CloudSigma would like to inform you that one of our internet service providers in Honolulu cloud location performed the network maintenance successfully. The actual works took 6 hours in total. During the maintenance, our provider upgraded the equipment in order to add network capacity and prevent future service interruptions.
IMPACT: In the 6 hours’ time window, the internet connectivity on that line was stopped for about an hour. This did not affect our customers, as the traffic was rerouted through one of our backup lines. A brief interruption occurred during the rerouting process.
While it is important such maintenance to be performed to ensure the quality of our services, we do everything possible to minimize any inconvenience for our customers. We appreciate your patience and welcome any feedback.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 12, 2019 - 10:01 UTC
Scheduled
ANNOUNCEMENT: CloudSigma would like to inform you that one of our internet service providers, for the Honolulu cloud location, is going to perform planned maintenance of their network. The actual works are scheduled to take 6 hours in total. During the maintenance, our provider will upgrade the equipment in order to add network capacity and prevent future service interruptions.
IMPACT: In the 6 hours’ time window, the internet connectivity on that line might be stopped for about an hour. This will not affect our customers, as the traffic will be rerouted through one of our backup lines. A brief interruption is expected to occur during the rerouting process.
Posted Nov 11, 2019 - 12:17 UTC
This scheduled maintenance affected: Honolulu Cloud.