CloudSigma

Status Page per location

Switzerland, Zurich Status Page

Switzerland, Geneva Status Page

Germany, Frankfurt Status Page

Germany, Dusseldorf Status Page

Australia, Perth Status Page

Ireland, Dublin Status Page

Japan, Tokyo Status Page

Philippines, Manila Status Page

Philippines, Clark Status Page

Philippines, Manila-2 Status Page

Saudi Arabia, Riyadh Status Page

United Kingdom, Cardiff Status Page

United Kingdom, London Status Page

United States, Honolulu Status Page

United States, San Jose Status Page

United States, Washington DC Status Page

Egypt, Cairo Status Page

All Systems Operational
Uptime over the past 90 days. View historical uptime.
Zürich Cloud ? Operational
90 days ago
99.92 % uptime
Today
Geneva Cloud ? Operational
90 days ago
99.92 % uptime
Today
Frankfurt Cloud ? Operational
90 days ago
99.92 % uptime
Today
Dusseldorf Cloud ? Operational
90 days ago
100.0 % uptime
Today
San Jose Cloud ? Operational
90 days ago
100.0 % uptime
Today
Washington DC Cloud ? Operational
90 days ago
100.0 % uptime
Today
Honolulu Cloud ? Operational
90 days ago
100.0 % uptime
Today
Perth Cloud ? Operational
90 days ago
100.0 % uptime
Today
Riyadh Cloud ? Operational
90 days ago
100.0 % uptime
Today
Dublin Cloud ? Operational
90 days ago
100.0 % uptime
Today
Tokyo Cloud ? Operational
90 days ago
100.0 % uptime
Today
Manila Cloud ? Operational
90 days ago
100.0 % uptime
Today
Manila 2 Cloud ? Operational
90 days ago
99.99 % uptime
Today
Clark Cloud ? Operational
90 days ago
100.0 % uptime
Today
London Cloud ? Operational
90 days ago
100.0 % uptime
Today
Cardiff Cloud ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
[CWL] Emergency ISP Network Maintenance Apr 24, 2024 22:00 - Apr 25, 2024 03:00 UTC
CloudSigma would like to inform you that one of our internet service providers, for the Cardiff cloud location, is going to perform a planned maintenance of their network. The actual works are scheduled to take 5 hours in total. During the maintenance, our provider will be upgrading some of their devices to replace faulty equipment in order to prevent future service interruptions and to ensure the continued integrity of the network.

IMPACT:
During this time frame, the traffic will be rerouted through one of our other lines. No impact is expected on running virtual machines, hosts, private network accessibility and/or any other running services.
Posted on Apr 23, 2024 - 13:17 UTC
[ZRH] Power Maintenance Apr 25, 2024 07:00-11:00 UTC
CloudSigma would like to inform you that we are planning to do a scheduled power maintenance in the Zurich cloud location. During the maintenance, we will be replacing a power supply unit on one of our compute hosts. The actual work is planned to take no longer than 4 hours in total.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility, and/or any other running services.
Posted on Apr 18, 2024 - 04:41 UTC
[CWL] Object Storage Maintenance Apr 27, 2024 08:00-13:00 UTC
CloudSigma would like to inform you that we will be performing planned software upgrades concerning the Object Storage solution in our Cardiff cloud. The actual work is going to take up to 5 hours in total.

IMPACT:
During the maintenance window, the object storage services will not be available for between 10 and 30 minutes.
Posted on Apr 20, 2024 - 01:19 UTC
[RUH] Storage Cluster Upgrade Apr 30, 2024 08:00-15:00 UTC
CloudSigma would like to inform you that we are planning to do scheduled maintenance of our storage cluster in the Riyadh cloud location. The maintenance aims to perform a software upgrade on some of the storage nodes, part of the storage cluster. All scheduled tasks are expected to take 6 hours in total.

IMPACT:
There will be no service impact, except a slight increase in the I/O operations.
Posted on Apr 23, 2024 - 00:25 UTC
Past Incidents
Apr 24, 2024

No incidents reported today.

Apr 23, 2024
[SJC] Storage Cluster Upgrade - Stage 1 - Finalization
Completed - Alpha3 Cloud would like to inform you that the planned maintenance of our storage cluster, in the San Jose cloud location, was completed successfully. The maintenance aimed at upgrading the underlying software in our storage cluster. All scheduled tasks took 3 hours and 10 minutes in total.

IMPACT:
There was no impact on any of the existing servers, drives or networking, other than a slight increase of the I/O operations for the duration of the maintenance window.
Apr 23, 11:22 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 08:00 UTC
Scheduled - Alpha3 Cloud would like to inform you that the planned Stage 1 of the Storage Cluster Upgrade in the San Jose cloud, will continue on the 23rd of April. Due to unexpected complications during the initial upgrade, we could not complete it is as planned, and the first stage of the needed upgrade will be finalized in a new maintenance window.

There will be no service impact on the virtual machines running in the cloud, nor degradation in the storage operations.

Please excuse us for any inconvenience caused.
Apr 22, 16:25 UTC
[ZRH][FRA][GVA] ISP Network Maintenance
Completed - CloudSigma would like to inform you that one of our upstream Internet Service Providers (ISPs), in Zurich, Frankfurt, and Geneva successfully performed maintenance of their network infrastructure. The actual work took 6 hours in total.

IMPACT:
The traffic was rerouted through one of our other lines, and as such, there was no impact on running virtual machines, hosts, private network accessibility and/or any other running services.
Apr 23, 04:34 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 22:00 UTC
Scheduled - CloudSigma would like to inform you that one of our internet service providers, for the Zurich, Frankfurt and Geneva cloud locations, is going to perform a planned maintenance of their network. The actual works are scheduled to take 6 hours in total. During the maintenance, our provider will perform scheduled maintenance within their network infrastructure.

IMPACT:
During this time frame, the traffic will be rerouted through one of our other lines. No impact is expected on running virtual machines, hosts, private network accessibility and/or any other running services.
Apr 14, 23:26 UTC
Apr 22, 2024
[SJC] Storage Cluster Upgrade - Stage 1
Completed - Alpha3 Cloud would like to inform you that due to unexpected complications during the Stage 1 of the Storage Cluster Upgrade in the San Jose cloud, the work on this will continue on the 23rd of April.
There will be no service impact on the virtual machines running in the cloud, nor degradation in the storage operations.
Please excuse us for any inconvenience caused.
Apr 22, 18:02 UTC
Update - Alpha3 Cloud would like to inform you that maintenance will be extended by 2 additional hours.
Apr 22, 16:08 UTC
Update - Alpha3 Cloud would like to inform you that maintenance will be extended by 4 additional hours.
Apr 22, 12:09 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 08:00 UTC
Scheduled - Alpha3 Cloud would like to inform you that we are planning to do scheduled maintenance of our storage cluster in the San Jose cloud location. The maintenance aims to upgrade the storage boxes sustaining the storage cluster. All scheduled tasks are expected to take 4 hours in total.

IMPACT:
There will be no service impact impact, except a slight increase in the I/O operations.
Apr 14, 23:53 UTC
[MNL] Degraded Network Performance
Resolved - CloudSigma would like to inform you that the issue with the degraded network performance in our Manila cloud has been resolved.

Please accept our apologies for any inconvenience caused.
Apr 22, 14:57 UTC
Update - CloudSigma would like to inform you that we are still investigating the degraded network performance in our Manila cloud. While the connection has been improved we are still working on solving the problem.
Apr 22, 14:23 UTC
Investigating - CloudSigma would like to inform you that currently, we are experiencing degraded network performance in our Manila cloud location from certain points of the world.

Please accept our apologies for the inconvenience caused.
Apr 22, 13:16 UTC
Apr 21, 2024

No incidents reported.

Apr 20, 2024
[CRK] ISP Network Maintenance
Completed - CloudSigma would like to inform you that one of our upstream Internet Service Providers (ISPs), in Clark, successfully performed maintenance of their network infrastructure. The actual work took 11 hours and 20 minutes in total.

IMPACT:
There was a brief latency increase during the maintenance for about 5 minutes. The traffic was automatically re-routed through our backup provider so no service impact has occurred.
Apr 20, 23:29 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 20, 12:00 UTC
Scheduled - CloudSigma would like to inform you that one of our internet service providers, for the Clark cloud location, is going to perform a planned maintenance of their network. The actual works are scheduled to take 10 hours in total. During the maintenance, our provider will perform hardware and software maintenance within their network infrastructure.

IMPACT:
During this time frame, the traffic will be rerouted through one of our other lines. No impact is expected on running virtual machines, hosts, private network accessibility and/or any other running services except for a temporary latency increase that will last for about 5 minutes.
Apr 12, 23:35 UTC
Apr 19, 2024
[SJC] Storage Cluster Upgrade - Stage 2
Completed - Alpha3 Cloud would like to inform you that due to unforeseen circumstances, the planned Storage Cluster Upgrade will be postponed for a future date.

We will distribute another announcement for the maintenance activities that had to take place in the period between 08:00 and 16:00 PDT on the 23rd of April 2024, when the new maintenance window is determined.

Please excuse us for any inconvenience caused.
Apr 19, 16:24 UTC
Scheduled - Alpha3 Cloud would like to inform you that we are planning to do scheduled maintenance of our storage cluster in the San Jose cloud location. The maintenance aims to upgrade the storage boxes sustaining the storage cluster. All scheduled tasks are expected to take 8 hours in total.

IMPACT:
There will be no service impact impact, except a slight increase in the I/O operations.
Apr 15, 23:22 UTC
Apr 18, 2024
[CWL] Object Storage Maintenance
Completed - CloudSigma would like to inform you that we performed a planned hardware upgrade of the Object Storage environment in our Cardiff cloud. During the maintenance, we carried out hardware upgrades on the object storage nodes. The actual works took 1 hour and 10 minutes in total.

IMPACT:
During the maintenance window, the object storage services were not available for 15 minutes.
Apr 18, 20:23 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 19:00 UTC
Scheduled - CloudSigma would like to inform you that we will be performing planned hardware upgrades concerning the Object Storage solution in our Cardiff cloud. During the maintenance, we will carry out hardware upgrades on the object storage nodes. The actual work is going to take up to 2 hours in total.

IMPACT:
During the maintenance window, the object storage services will not be available for about 15 minutes.
Apr 11, 01:57 UTC
[RUH] API Server Maintenance
Completed - CloudSigma would like to inform you that the scheduled maintenance of our API server has been completed. The actual work took 30 minutes in total.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers were unable to perform calls to the API, directly or through the web interface (panel) for about 15 minutes. Also, a brief interruption of the web interface occurred.
Apr 18, 17:40 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 17:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Riyadh cloud location. The actual work is planned to take no longer than 2 hours in total.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 15 minutes. Also, a brief interruption of the web interface may occur.
Apr 10, 23:37 UTC
[LON] Network Maintenance
Completed - CloudSigma would like to inform you that the scheduled Network maintenance in our London cloud was successfully completed.

IMPACT:
No interruption or degraded performance was observed during the maintenance of the network infrastructure.
Apr 18, 13:39 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 13:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our Network infrastructure of the London cloud. The actual maintenance is scheduled to take no longer than 1 hour in total.

IMPACT:
There will be no impact on running virtual machines, hosts, private network accessibility and/or any other running services.

While it is important for CloudSigma to perform maintenance such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.
Apr 11, 18:49 UTC
[CWL] Network Maintenance
Completed - CloudSigma would like to inform you that the scheduled Network maintenance in our Cardiff cloud was successfully completed.

IMPACT:
No interruption or degraded performance was observed during the maintenance of the network infrastructure.
Apr 18, 12:48 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 08:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform scheduled maintenance of our Network infrastructure of the Cardiff cloud. More precisely, we will be upgrading the software of one of the routers in the cloud. The actual maintenance is scheduled to take no longer than 5 hours in total.

IMPACT:
We expect no service impact during the maintenance window.
Apr 11, 02:36 UTC
[MNL] API Server Maintenance
Completed - CloudSigma would like to inform you that the scheduled maintenance of our API server has been completed.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers were unable to perform calls to the API, directly or through the web interface (panel) for about 13 minutes. Also, a brief interruption of the web interface occurred.
Apr 18, 12:38 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 12:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Manila cloud location. The actual work is planned to take no longer than 2 hours in total.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 15 minutes. Also, a brief interruption of the web interface may occur.
Apr 10, 23:30 UTC
[HNL] API Server Maintenance
Completed - CloudSigma would like to inform you that the scheduled maintenance of our API server has been completed. The actual work took 20 minutes in total.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers were unable to perform calls to the API, directly or through the web interface (panel) for about 15 minutes. Also, a brief interruption of the web interface occurred.
Apr 18, 08:24 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 07:30 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Honolulu cloud location. The actual work is planned to take no longer than 2 hours in total.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 15 minutes. Also, a brief interruption of the web interface may occur.
Apr 10, 23:26 UTC
Apr 17, 2024
[LON] API server maintenance
Completed - CloudSigma would like to inform you that the scheduled maintenance of our API server has been completed. The actual work took 35 minutes in total.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers were unable to perform calls to the API, directly or through the web interface (panel) for about 15 minutes. Also, a brief interruption of the web interface occurred.
Apr 17, 22:44 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 22:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the London cloud location. The actual work is planned to take no longer than 2 hours in total.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 15 minutes. Also, a brief interruption of the web interface may occur.
Apr 10, 00:30 UTC
[CWL] API Server Maintenance
Completed - CloudSigma would like to inform you that the scheduled maintenance of our API server has been completed. The actual work took 45 minutes in total.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers were unable to perform calls to the API, directly or through the web interface (panel) for about 15 minutes. Also, a brief interruption of the web interface occurred.

While it is important for CloudSigma to perform maintenance such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience for our customers. We appreciate your patience and welcome any feedback.
Apr 17, 20:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 19:30 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Cardiff cloud location. The actual work is planned to take no longer than 2 hours in total.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 15 minutes. Also, a brief interruption of the web interface may occur.
Apr 10, 00:35 UTC
[MNL2] API Server Maintenance
Completed - CloudSigma would like to inform you that the scheduled maintenance of our API server has been completed. The actual work took 10 minutes in total.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers were unable to perform calls to the API, directly or through the web interface (panel) for about 10 minutes. Also, a brief interruption of the web interface occurred.
Apr 17, 13:42 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 13:30 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Manila 2 cloud location. The actual work is planned to take no longer than 2 hours in total.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 15 minutes. Also, a brief interruption of the web interface may occur.
Apr 10, 00:30 UTC
[MNL] Power Maintenance
Completed - CloudSigma would like to inform you that the scheduled power maintenance of the Manila cloud location was successfully completed. During the maintenance we reset one of the power distribution units in one of our racks. All scheduled tasks took 1 hour in total.

IMPACT:
There was no impact on already existing/running customer’s virtual machines, hosts, network accessibility, and/or any other running services.
Apr 17, 13:22 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 12:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to do scheduled power maintenance of the Manila cloud location. During the maintenance we will reset one of the power distribution units in one of our racks. All scheduled tasks are expected to take 1 hour in total.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility, and/or any other running services.
Apr 11, 08:48 UTC
[CWL] Network Maintenance
Completed - CloudSigma would like to inform you that the scheduled Network maintenance in our Cardiff cloud was successfully completed.

IMPACT:
No interruption or degraded performance was observed during the maintenance of the network infrastructure.
Apr 17, 13:21 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 08:00 UTC
Scheduled - CloudSigma would like to inform you that we will perform a scheduled OS upgrade of one of our core routers in the Cardiff cloud.

IMPACT:
During this time frame, the router we will upgrade will be isolated and no traffic will be routed through it. We expect no service impact on running virtual machines, hosts, private network accessibility and/or any other running services.
Apr 10, 01:21 UTC
[ZRH] Storage Issue
Resolved - CloudSigma would like to inform you that the issue with the storage in our Zurich cloud has been resolved.
Apr 17, 12:42 UTC
Investigating - CloudSigma would like to inform you that we are currently experiencing an issue with our Storage in the Zurich cloud location. The impact is that new drives can not be created via WebApp and/or API calls. Our Administrators are working on resolving the issue.

Please accept our sincere apologies for the inconvenience caused.
Apr 17, 12:05 UTC
[TYO] API Server Maintenance
Completed - CloudSigma would like to inform you that the scheduled maintenance of our API server has been completed.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers were unable to perform calls to the API, directly or through the web interface (panel) for about 5 minutes. Also, a brief interruption of the web interface occurred.
Apr 17, 11:40 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 11:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Tokyo cloud location. The actual work is planned to take no longer than 2 hours in total.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 15 minutes. Also, a brief interruption of the web interface may occur.
Apr 10, 00:22 UTC
Apr 16, 2024
[DUB] API Server Maintenance
Completed - CloudSigma would like to inform you that the scheduled maintenance of our API server has been completed. The actual work took 40 minutes in total.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility, and/or any other running services. During the maintenance, customers were unable to perform calls to the API, directly or through the web interface (panel) for about 15 minutes. Also, a brief interruption of the web interface occurred.
Apr 16, 23:50 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 22:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Dublin cloud location. The actual work is planned to take no longer than 2 hours in total.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 15 minutes. Also, a brief interruption of the web interface may occur.
Apr 15, 23:28 UTC
[GVA] API Server Maintenance
Completed - CloudSigma would like to inform you that the scheduled maintenance of our API server has been completed. The actual work took 1 hour in total.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers were unable to perform calls to the API, directly or through the web interface (panel) for about 15 minutes. Also, a brief interruption of the web interface occurred.

While it is important for CloudSigma to perform maintenance such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience for our customers. We appreciate your patience and welcome any feedback.
Apr 16, 20:37 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 19:30 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Geneva cloud location. The actual work is planned to take no longer than 2 hours in total.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 15 minutes. Also, a brief interruption of the web interface may occur.
Apr 8, 22:25 UTC
[PER] API Server Maintenance
Completed - CloudSigma would like to inform you that the scheduled maintenance of our API server has been completed.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers were unable to perform calls to the API, directly or through the web interface (panel) for about 5 minutes. Also, a brief interruption of the web interface occurred.
Apr 16, 12:25 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 12:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Perth cloud location. The actual work is planned to take no longer than 2 hours in total.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 15 minutes. Also, a brief interruption of the web interface may occur.
Apr 9, 00:43 UTC
[SJC] API Server Maintenance
Completed - Alpha3 Cloud would like to inform you that the scheduled maintenance of our API server has been completed.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers were unable to perform calls to the API, directly or through the web interface (panel) for about 5 minutes. Also, a brief interruption of the web interface occurred.
Apr 16, 07:48 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 07:30 UTC
Scheduled - Alpha3 Cloud would like to inform you that we are planning to perform a scheduled maintenance of our API server in the San Jose cloud location. The actual work is planned to take no longer than 2 hours in total.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 15 minutes. Also, a brief interruption of the web interface may occur.
Apr 8, 23:15 UTC
Apr 15, 2024
[DUS] API Server Maintenance
Completed - CloudSigma would like to inform you that the scheduled maintenance of our API server has been completed. The actual work took 55 minutes in total.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers were unable to perform calls to the API, directly or through the web interface (panel) for about 15 minutes. Also, a brief interruption of the web interface occurred.
Apr 15, 23:20 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 21:30 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Düsseldorf cloud location. The actual work is planned to take no longer than 2 hours in total.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 15 minutes. Also, a brief interruption of the web interface may occur.
Apr 7, 23:16 UTC
[ZRH] API Server Maintenance
Completed - CloudSigma would like to inform you that the scheduled maintenance of our API server has been completed. The actual work took 51 minutes in total.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers were unable to perform calls to the API, directly or through the web interface (panel) for about 15 minutes. Also, a brief interruption of the web interface occurred.
Apr 15, 19:57 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 19:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Zurich cloud location. The actual work is planned to take no longer than 2 hours in total.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 15 minutes. Also, a brief interruption of the web interface may occur.
Apr 7, 22:46 UTC
[CRK] API server maintenance
Completed - CloudSigma would like to inform you that the scheduled maintenance of our API server has been completed. The actual work took 15 minutes in total.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers were unable to perform calls to the API, directly or through the web interface (panel) for about 15 minutes. Also, a brief interruption of the web interface occurred.
Apr 15, 13:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 12:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Clark cloud location. The actual work is planned to take no longer than 2 hours in total.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 15 minutes. Also, a brief interruption of the web interface may occur.
Apr 7, 22:29 UTC
[WDC] API Server Maintenance
Completed - Alpha3 Cloud would like to inform you that the scheduled maintenance of our API server has been completed.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers were unable to perform calls to the API, directly or through the web interface (panel) for about 15 minutes. Also, a brief interruption of the web interface occurred.
Apr 15, 08:05 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 07:30 UTC
Scheduled - Alpha3 Cloud would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Washington DC cloud location. The actual work is planned to take no longer than 2 hours in total.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 15 minutes. Also, a brief interruption of the web interface may occur.
Apr 7, 21:53 UTC
Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024

No incidents reported.

Apr 10, 2024
[FRA] API Server Maintenance
Completed - CloudSigma would like to inform you that the planned maintenance of our API server in the Frankfurt cloud location has been completed. The actual work took no longer than 1 hour in total.

IMPACT:
There was no impact on the existing/running customer’s virtual machines, hosts, network accessibility, and/or any other running services. During the maintenance, the customers were not able to perform any calls to the API, directly or through the web interface for about 15 minutes.
Apr 10, 20:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 19:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform scheduled maintenance of our API server in the Frankfurt cloud location. The actual work is planned to take no longer than 2 hours in total.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility, and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 15 minutes. Also, a brief interruption of the web interface may occur.
Apr 3, 23:45 UTC
[ZRH] Storage Cluster Upgrade
Completed - CloudSigma would like to inform you that the planned maintenance of our storage cluster, in the Zurich cloud location, was completed successfully. During the maintenance, we enabled a new feature in our storage cluster, that will allow us to expand its capacity and improve its reliability.

IMPACT:
As reported throughout the preparations for the maintenance we faced an unexpected problem and some drives went into an Unavailable state for about 15 minutes. There was no impact on the drive and I/O operations during the problem, it affected only drive-related API operations. Besides that, there was no impact on running virtual machines, hosts, private network accessibility and/or any other running services.

While it is important for CloudSigma to perform maintenance such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience for our customers. We appreciate your patience and welcome any feedback.
Apr 10, 19:27 UTC
In progress - During the preparations for the maintenance, we faced an unexpected problem and the drives went into Unavailable state. There is no impact on the drive performance, but you may experience issues with attaching, deleting and cloning drives.

Our system administrators are working on the issue and will provide with an update as soon as possible. Please excuse us for the inconvenience.
Apr 10, 18:47 UTC
Scheduled - CloudSigma would like to inform you that we are planning to do scheduled maintenance of our storage cluster in the Zurich cloud location. The maintenance aims to enable a new feature in our storage cluster, that will allow us to expand its capacity and improve its reliability. All scheduled tasks are expected to take 1 hour in total.

IMPACT:
We expect no service impact on any of the provided by us services.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience for our customers. We appreciate your patience and welcome any feedback.
Apr 5, 09:32 UTC
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