CloudSigma would like to inform you that we performed a scheduled software upgrade of our API server in the Honolulu cloud location. During the maintenance, we patched a recently discovered vulnerability of the load balancer we use.
All support activities were being conducted under the direct supervision of CloudSigma’s DevOps staff.
IMPACT: There was no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers were not able to perform any calls to the API, directly or through the web interface (panel) for about 10 minutes. Also, our web interface was not reachable during the maintenance works.
Posted Dec 03, 2021 - 13:17 UTC
Update
CloudSigma would like to inform you that the maintenance has been extended with an additional 1 hour.
We want to apologize for any caused inconvenience.
Posted Dec 03, 2021 - 12:34 UTC
Update
CloudSigma would like to inform you that the maintenance has been extended with 1 hour.
We want to apologize for any caused inconvenience.
Posted Dec 03, 2021 - 11:14 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Dec 03, 2021 - 10:00 UTC
Scheduled
CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Honolulu cloud location. The actual works are estimated to take no longer than 1 hour in total.
All support activities will be conducted under direct supervision by CloudSigma’s DevOps staff.
IMPACT: There will be no impact on already existing/running customers’ virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface (panel) for about 30 minutes. Also, a brief interruption on the web interface may occur.
While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.