CloudSigma would like to inform you that our internet service provider in Miami completed the scheduled maintenance of their network. The actual maintenance took six hours in total. During this time frame there was several outages for 5 minutes of the public network service due to the significant nature of the networking update.
All support activities were conducted under the direct supervision of CloudSigma’s Developers and Operations staff.
IMPACT:
During this time frame there were no public network service for an indefinite period of time, which means that you were not able to reach your virtual machines over the public network. There was no impact on running virtual machines, hosts, private network accessibility and/or any other running services.
While it is important for CloudSigma to perform maintenance such as this to ensure the quality of our services, we try to do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 14, 2017 - 05:00 UTC
Scheduled
MAINTENANCE SUMMARY: ISP Network Maintenance
ADDITIONAL INFORMATION:
CloudSigma would like to inform you that our internet service provider in Miami is planning on performing a scheduled maintenance of their network. The actual maintenance is scheduled to take no longer than six hours in total. During this time frame there will be no public network service for an indefinite period of time due to the significant nature of the networking update.
All support activities will be conducted under the direct supervision of CloudSigma’s Developers and Operations staff.
IMPACT:
During this time frame there will be no public network service for an indefinite period of time, which means that you will not be able to reach your virtual machines over the public network. There will be no impact on running virtual machines, hosts, private network accessibility and/or any other running services.
While it is important for CloudSigma to perform maintenance such as this to ensure the quality of our services, we try to do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.