CloudSigma would like to inform you that the planned scheduled maintenance of our API server in Honolulu is completed. The actual maintenance took 60 minutes in total. During the maintenance the API and the Webapp was not accessible for 5 minutes.
All support activities were conducted under the direct supervision of CloudSigma’s devops staff.
IMPACT:
There was no impact on already existing customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance customers was not able to perform any calls to the API, directly or through the web interface (panel) for 5 minutes. Also short interruption on the web interface occur.
Posted Apr 17, 2018 - 11:59 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 17, 2018 - 08:00 UTC
Scheduled
CloudSigma would like to inform you that we are planning to do a scheduled maintenance of our API server in Honolulu. The actual maintenance is scheduled to take no longer than 60 minutes in total. During this time the API and the Webapp may be not accessible for about 15 minutes.
All support activities will be conducted under the direct supervision of CloudSigma’s devops staff.
IMPACT:
There will be no impact on already existing customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance customers will not be able to perform any calls to the API, directly or through the web interface (panel) for about 15 minutes. Also short interruption on the web interface may occur.
While it is important for CloudSigma to perform maintenance such as this to ensure the quality of our services, we try to do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.
Contacts:
If you have any questions in regards to this email, please contact our support department via our live chat https://hnl.cloudsigma.com/ui/ and/or email support@cloudsigma.com