Storage node issue
Incident Report for CloudSigma
Resolved
We would like to inform you of an unplanned maintenance we have performed.

MAINTENANCE SUMMARY: Storage Node Issue

Date and Time Maintenance Started: 2013-08-30, 19:10 UTC
Date and Time Maintenance Ended: 2013-08-30, 19:20 UTC

Location: ZRH 2.0

ADDITIONAL INFORMATION:
CloudSigma would like to inform you that we have performed unscheduled maintenance to one of our storage nodes. Due to software issue the storage node became unavailable. The actual fix took 10 minutes in total.

All support activities were conducted under the direct supervision of CloudSigma’s operations staff.

IMPACT:
During the outage all virtual machines were up and running . Please double check your VM’s as some drive were unavailable for about 10 minutes and some operation systems might display I/O errors. If you notice any issues please power cycle the VM and if it is necessary do a file system check and/or contact our support team via live chat and or email support@cloudsigma.com.

Please accept our sincere apologies for the caused inconveniences.

We appreciate your patience and welcome any feedback.
Posted Aug 30, 2013 - 21:09 UTC