[FRA]API Server Maintenance
Scheduled Maintenance Report for CloudSigma
Completed
CloudSigma would like to inform you that we have completed the scheduled maintenance of our API server in Frankfurt. The actual maintenance took 90 minutes in total. During this time the API and the Webapp were not accessible for about 15 minutes.

All support activities were conducted under the direct supervision of CloudSigma’s devops staff.

IMPACT:
No impact was observed on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers were not able to perform calls to the API, directly or through the web interface (panel) for about 15 minutes. Also short interruption on the web interface may have occurred.

While it is important for CloudSigma to perform maintenance such as this to ensure the quality of our services, we try to do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.

Contacts:
If you have any questions in regards to this email, please contact our support department via our live chat https://fra.cloudsigma.com/ui/ and/or email support@cloudsigma.com
Posted Mar 26, 2018 - 20:31 UTC
Update
The maintenance window has been extended with 60 minutes.
Posted Mar 26, 2018 - 20:04 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 26, 2018 - 19:00 UTC
Scheduled
CloudSigma would like to inform you that we are planning to do scheduled maintenance of our API server. The actual change is scheduled to take no longer than 1 hour in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on already existing customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance customers will not be able to perform any calls to the API, directly or through the web interface (panel) for about 15 minutes. Also a brief interruption on the web interface may occur.
Posted Mar 19, 2018 - 10:01 UTC