ADDITIONAL INFORMATION: We suffered an API agent failure on few of our Compute Hosts which made them unreachable from the API and the UI and showed them in unavailable state.

IMPACT: Some cloud servers/VMs might be seen in unavailable state due to the API agent failure on few of our Compute Hosts. There was no direct impact on the Virtual machines or network as they were running on the background. If you have tried to reboot the VM inside the OS during that time period please check if everything works as expected and if you notice any issues please contact our support team via live chat or email support@cloudsigma.com.