CloudSigma would like to inform you that we are planning to do a scheduled maintenance of our API server and one of the Routers in Perth. The actual maintenance is scheduled to take no longer than 90 minutes in total. During this time the API and the Webapp may be not accessible for about 20 minutes.
All support activities will be conducted under the direct supervision of CloudSigma’s devops staff.
There will be no impact on already existing customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance customers will not be able to perform any calls to the API, directly or through the web interface (panel) for about 20 minutes. Also short interruption on the web interface may occur.
The router maintenance is not service affecting due to the redundancy in our network.
While it is important for CloudSigma to perform maintenance such as this to ensure the quality of our services, we try to do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.
If you have any questions in regards to this email, please contact our support department via our live chat https://per.cloudsigma.com/ui/
# and/or email firstname.lastname@example.org