The maintenance was postponed as we did a backup in order to prevent any data loss, which delayed the process. Also we've been developing and testing different scenarios in order to minimize/prevent any service disruptions. After the tests we've found that the best way will be to pause the VMs do the upgrade and start them back. This will prevent data corruption and will minimize the downtime, which will be up to 10 minutes. Till the end of the day we will schedule another maintenance window and will give you all the details.
Thank you for your understanding.
Posted Sep 03, 2013 - 01:55 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 31, 2013 - 07:00 UTC
Scheduled
We would to inform you of an emergency maintenance we will be performing.
MAINTENANCE SUMMARY: Storage Nodes Upgrade
Date and Time Maintenance Starts: 2013-08-31, 07:00 UTC
Date and Time Maintenance Ends: 2013-08-31, 17:00 UTC
Location: ZRH 2.0
ADDITIONAL INFORMATION:
CloudSigma would like to inform you that due to the recent issues with the storage nodes we will be performing emergency upgrade which will continue 10 hours in total. It includes hardware and software upgrade.
All support activities will be conducted under the direct supervision of CloudSigma’s operations staff.
IMPACT:
During the maintenance some degraded performance is expected but it is anticipated that it will solve the stability issues seen recently.
Please accept our sincere apologies for the caused inconveniences.
We appreciate your patience and welcome any feedback.