CloudSigma would like to inform you that we successfully completed the scheduled maintenance of our Storage Cluster in Perth.
Posted Apr 25, 2016 - 12:42 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 25, 2016 - 12:00 UTC
Scheduled
Dear Valued Customer,
This email is to inform you of a planned maintenance we will be performing.
MAINTENANCE SUMMARY: Storage Cluster Version Upgrade
Date and Time Maintenance Starts: 2016-04-25, 12:00 UTC, 20:00 AWST
Date and Time Maintenance Ends: 2016-04-25, 13:00 UTC, 21:00 AWST
Location: PER
ADDITIONAL INFORMATION:
CloudSigma would like to inform you that we are planning to do a scheduled maintenance of our Storage Cluster in Perth. This maintenance is about upgrading the version of our clustered storage system which includes bug fixes and improvements. The actual maintenance is expected to take no longer than 1 hour in total. During this time frame we might freeze some drive operations for about few seconds.
No impact on already existing customer’s virtual machines, hosts, network accessibility and/or any other running services.
All support activities will be conducted under the direct supervision of CloudSigma’s devops staff.
IMPACT:
The actual maintenance is expected to take no longer than 1 hour in total. During this time frame we might freeze some drive operations for about few seconds. Also it is possible that the provisioning of new VMs or additional storage to existing VMs to fail if they happen to coincide with the upgrade of the storage module on this hypervisor. This is again in the same time frame of a few seconds per hypervisor and only for provisioning of new resources during the upgrade.
There is also the possibility that the provisioning of new VMs or additional storage to existing VMs will fail if they happen to coincide with the upgrade of the storage module on this hypervisor. This is again in the same time frame of a few seconds per hypervisor and only if provisioning of new resources is not disabled during the upgrade. There will be no other impact on already existing customer’s virtual machines, hosts, network accessibility and/or any other running services.
While it is important for CloudSigma to perform maintenance such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.
Contacts:
If you have any questions in regards to this email, please contact our support department via our live chat https://per.cloudsigma.com/ui/ and/or email support@cloudsigma.com