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Emergency Storage Node Hardware Upgrade
Incident Report for CloudSigma
Resolved
During the migration preparation procedures for the storage node upgrade later today, the problematic storage node crashed. We have therefore expedited the planned hardware replacement now and all VMs are currently being recovered. The actual downtime should not take longer than 30 minutes in total.

The activities are conducted under the direct supervision of CloudSigma’s IT operations- and development staff with additional support staff.

There will be no data lost. All Virtual Machines were shut down through ACPI commands. When the machines come back up and running they will be on the new storage node.

Please accept our sincere apologies for the disruption. Please note this crash renders the planned maintenance later today mute and it is therefore cancelled. We do not anticipate further maintenance disruption to your storage.
Posted Jun 26, 2013 - 12:00 UTC
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