Storage Issues Reported affecting some customers, Zurich 2.0

Incident Report for CloudSigma

Resolved

A limited number of customers experienced some connectivity issues between their running cloud servers and storage nodes.

If you have experienced any storage issues today please contact our support team by raising a ticket from within the WebApp or emailing support@cloudsigma.com directly (which creates a ticket).

Some customers have reported file system issues with particular drives, we are working with them to recover file system integrity where possible.

We will be exposing scheduled and on-demand drive snapshot capabilities shortly that will allow customers to roll-back drives to previous states as required to assist in data management going forward.

Posted Jul 23, 2013 - 12:00 UTC

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